Chevrolet HHR Complaints (2009)

508 consumer complaints on file.

#10447012February 7, 2012
AIR BAGS
SINCE THEN THE AIR BAG TROUBLE LIGHT GOES ON AND OFF SOMETIMES OFF FOR MONTHS (AS IT IS NOW OFF) I ASKED ABOUT A POSSIBLE RECALL ON THIS AND THE LOCAL CHEVY DEALER SAID THAT THERE WAS NOT IT > WHERE THIS IS A SAFETY ISSUE I THINK THAT A 3 YEAR OLD VEHICLE SHOULD BE CONSIDERED FOR A SAFETY RECALL. I BOUGHT THE CAR USED AND HAVE A CAR FAX REPORT THAT THERE WAS NO PROBLEM REPORTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446291February 2, 2012
STEERING
MY POWER STEERING STOPPED OPERATING. I GOT IT REPAIRED AT A PRICE OF $800.00 UPON RESEARCHING, I HAVE SEEN THAT OTHER HHR OWNERS HAVE HAD THIS SAME FAULT OCCUR. THERE HAS BEEN RECALLS ON OTHER GM MODELS FOR THIS SAME FAULT, SUCH AS THE COBALT. I WOULD HOPE THAT GM DECLARES A RECALL FOR HHR'S ALSO. I HAVE KEPT MY RECEIPT IF THIS BECOMES THE CASE. I WOULD HOPE THAT THE NHTSA HAS GOTTEN QUITE A LOT OF COMPLAINTS CONCERNING THIS CASE AND REQUIRE GM TO FOLLOW THROUGH. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445030January 24, 2012
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY COULD NOT BE REMOVED FROM THE IGNITION. ON A LATER DATE, THE KEY COULD NOT BE TURNED IN ORDER TO START THE ENGINE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE MECHANIC FOUND THAT THE TUMBLERS FAILED IN THE IGNITION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE IS 53,000. UPDATED 02/15/12*LJ UPDATED 02/22/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443942January 16, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
KEY STUCK IN IGNITION AFTER PARKING. COULD NOT TURN CAR OFF AND COULD NOT REMOVE KEY FROM IGNITION. MORE SPECIFICALLY, PULLED INTO DRIVEWAY, PUT VEHICLE IN PARK AND COULD NOT TURN OFF VEHICLE OR REMOVE KEY FROM IGNITION SWITCH OPENING. THE KEY WAS STUCK IN THE IGNITION AND I COULD NOT PULL IT OUT OF THE IGNITION SWITCH. HAD TO DRIVE THE CAR TO THE DEALERSHIP WHERE THEY REMOVED GAS PUMP FUSE AND CAR STOPPED RUNNING. DEALERSHIP TODAY (1-15-2012) CONFIRMS THERE WAS A FAILURE IN THE IGNITION SWITCH AND IT NEEDS TO BE REPLACED. I HAVE A CHEVY COBALT 2009 WHICH HAS A RECALL ON THE IGNITION SWITCH FOR THIS EXACT PROBLEM. THESE ARE BASICALLY THE SAME KINDS OF CAR AND SO THERE SHOULD ALSO BE A RECALL ON THE HHR IGNITION SWITCH, BUT APPARENTLY THERE IS NOT ONE. DEALERSHIP SAYS THERE IS NO RECALL ON THE HHR IGNITION SWITCH, BUT THERE IS ON THE COBALT IGNITION SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442847January 8, 2012
STEERING
DTC CODE P0475 ELECTRIC POWER STEERING MOTOR FAILURE, CANADA HAS A RECALL ON THESE CARS WHY NOT THE UNITED STATES? THE LINK TO THE SITE WITH THE DETAILS LISTED BELOW IS.. >>> HTTP://WWWAPPS.TC.GC.CA/SAF-SEC-SUR/7/VRDB-BDRV/SEARCH/RECALLDETAIL.ASPX?LANG=ENG&&RN=2010447 <<< ROAD SAFETY RECALLS DATABASE TRANSPORT CANADA RECALL # 2010447 -------------------------------------------------------------------------------- RECALL DATE 2010/12/16 NOTIFICATION TYPE SAFETY TC SYSTEM STEERING MANUFACTURER RECALL NUMBER 10413 UNITS AFFECTED 86,345 CATEGORY CAR RECALL DETAILS CERTAIN VEHICLES EQUIPPED WITH ELECTRIC POWER STEERING MAY EXPERIENCE A SUDDEN LOSS OF POWER STEERING ASSIST THAT COULD OCCUR AT ANY TIME WHILE DRIVING. IF THE POWER STEERING ASSIST IS LOST, A MESSAGE IS DISPLAYED ON THE DRIVER INFORMATION CENTRE AND A CHIME SOUNDS TO INFORM THE DRIVER. TYPICALLY, AT THE NEXT IGNITION CYCLE, POWER ASSIST IS REGAINED AND THE DRIVER INFORMATION CENTRE MESSAGE WILL BE OFF. STEERING CONTROL CAN BE MAINTAINED, AS THE VEHICLE WILL REVERT TO A MANUAL STEERING MODE, BUT WOULD REQUIRE GREATER DRIVER EFFORT AT LOW VEHICLE SPEEDS, WHICH COULD RESULT IN A CRASH CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY. CORRECTION: VEHICLES WILL RECEIVE A SPECIAL EXTENDED WARRANTY COVERAGE OF 10 YEARS/240,000 KM FROM FIRST REGISTRATION. UNDER THIS SPECIAL COVERAGE PROGRAM, VEHICLES THAT EXPERIENCES THIS CONDITION WILL HAVE THE ELECTRIC POWER STEERING MOTOR REPLACED. MAKE MODEL MODEL YEAR(S) AFFECTED CHEVROLET HHR 2006 2007 2008 2009 2010 SATURN ION 2003 2004 2005 2006 2007 . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442475January 5, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
I PUT THE TRANSMISSION INTO PARK AND ATTEMPTED TO TURN OFF THE CAR AND REMOVE THE KEY TO GO INTO A STORE. I COULD NOT TURN THE IGNITION SWITCH TO OFF OR REMOVE THE KEY. I DROVE THE CAR HOME AND PARKED. I COULD STILL NOT TURN THE IGNITION SWITCH TO OFF OR REMOVE THE KEY. NUMEROUS ATTEMPTS OF PUTTING CAR INTO REVERSE, OR DRIVE AND INTO PARK DID NOT SOLVE THE PROBLEM. THE KEY WAS TRAPPED IN THE IGNITION SWITCH! CALLED ONSTAR AND WAS FORWARDED TO CUSTOMER SERVICE; TOW TRUCK WAS CALLED. TOW TRUCK DELIVERED CAR TO DEALERSHIP WITH ENGINE STILL RUNNING. PROBLEM DIAGNOSED IN IGNITION KEY CYLINDER WHICH WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442548January 5, 2012
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE WHEELS WHILE DRIVING AND MAKING TURNS. THE DEALER ADVISED THE CONTACT TO REPLACE THE STRUTS. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 94,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441717December 30, 2011
STEERING:ELECTRIC POWER ASSIST SYSTEM, STEERING
WHILE TURNING I'VE HAD THE ELECTRIC STEERING GO OUT MY VEHICLE. DURING ONE OCCASION I WAS AVOIDING SOMEONE THAT HAD PULLED OUT IN FRONT OF ME. I'VE TAKEN THE VEHICLE TO THE DEALER AND THEY SAY EVERYTHING IS NORMAL BUT YET THE VEHICLES ELECTRIC STEERING COMES AND GOES WHILE DRIVING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439829December 13, 2011
ELECTRICAL SYSTEM
THE HHR WON'T START. CAME OUT FROM WORK AND THE KEY WON'T TURN IN THE IGNITION AND THE STEERING WHEEL IS LOCKED. EVERYTHING IS LOCKED UP.......I CAN'T GET THE CAR TO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438541December 5, 2011
ELECTRICAL SYSTEM:IGNITION
IGNITION PROBLEMS AFTER STARTING AND CUTTING OFF THE CAR SEVERAL TIMES DECEMBER 4, 2011, I STOPPED BY THE GROCERY STORE, REACHED UP TO CUT THE IGNITION OFF AND THE KEY WOULD ONLY MOVE ABOUT 1/4" FORWARD, NOT CAUSING THE CAR TRY TO CRANK, AS IT NORMALLY WOULD, AND NOT TURNING BACKWARDS, AS IF CUTTING THE CAR OFF, AT ALL. I TRIED GOING THE GEARS, WORKING THE KEY IN EACH GEAR, CUTTING THE WHEELS, AGAIN WORKING THE KEY AS I TURNED THE WHEEL, ALL OF WHICH TO NO AVAIL. AS IT HAPPENED ON A SUNDAY, THERE WERE NO DEALERSHIPS OR SHOPS OPEN IN THE AREA, I HAD TO LET MY CAR SIT AND RUN FOR SEVERAL HOURS UNTIL I COULD GET A MECHANIC FRIEND OVER TO LOOK AT THE CAR. HE WAS UNABLE TO GET THE IGNITION TO CUT OFF OR TO GET THE KEY TO MOVE AT ALL, SO HE TOOK THE HOUSING OFF AND FOUND A WIRING HARNESS THAT COULD BE UNPLUGGED TO CUT THE IGNITION OFF THEREFORE ENABLING THE CAR TO CUT OFF. WE ALSO DISCOVERED THAT THIS CAN BE USED TO RETURN THE CAR TO RUNNING IN AN EMERGENCY, IF YOU PLUG IT BACK IN AND TURN THE KEY SLIGHTLY AS IF STARTING THE CAR, AS THIS IS THE ONLY DIRECTION THE KEY WILL TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438027December 1, 2011
STEERING
I WAS LEAVING FROM A STORE MADE 2 TURNS THEN THE DISPLAY READ POWER STEERING -WHEN I GOT READY TO MAKE THE THIRD TURN I FELT THE STEERING WHEEL LOCK UP AND AS I TRIED TO TURN IT I HAD TO USE ALL MY STRENGTH TO MAKE THE TURN-THIS COULD BE POTENTIAL CAUSE AN ACCIDENT AND WHY DOES IT NOT GIVE YOU A WARNING-I READ WHERE PEOPLE ARE JUST TURNING THE VEHICLE OFF THEN ON TO GET IT TO WORK RIGHT BUT THIS SHOULD BE FIXED BY THE MANUFACTURE BEFORE SOMEONE IS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437687November 29, 2011
STEERING:ELECTRIC POWER ASSIST SYSTEM, STEERING
GOING 35 TO 45 MPH IN A STRAIGHT LINE ON A COLD NIGHT WITH THE HEATER ON. A MESSAGE SHOWING "POWER STEERING" ON THE DRIVER INFORMATION CENTER. WITH EVERY RESTART THE POWER STEERING WOULD WORK FOR A TIME AND THEN SHUT DOWN AGAIN AFTER A SHORT TIME. DEALER DIAGNOSED AS A FAILED ELECTRIC POWER STEERING ASSIST MOTOR. WE PAID $335.38 TO REPLACE THIS COMPONENT. THIS VEHICLE HAS THE SAME FRAME, POWER TRAIN, AND OTHER MAJOR COMPONENTS AS THE CHEVROLET COBALT AND PONTIAC G5 WITH THE BODY BEING THE MAIN DIFFERENCE IN THESE VEHICLES. CHEVROLET COBALT AND PONTIAC G5 RECALL INFORMATION: MAKE: CHEVROLET MODEL: COBALT MODEL YEAR: 2009 MANUFACTURER: GENERAL MOTORS CORP. MFR'S REPORT DATE: MAR 01, 2010 NHTSA CAMPAIGN ID NUMBER: 10V073000 NHTSA ACTION NUMBER: PE10005 COMPONENT: STEERING:ELECTRIC POWER ASSIST SYSTEM *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436739November 22, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT ATTEMPTED NUMEROUS TIMES TO TURN THE IGNITION OFF; HOWEVER THE IGNITION KEY FAILED TO TURN AND REMAINED IN THE ON POSITION. THE CONTACT DISABLED THE FUSE AND THEN DISENGAGED THE BATTERY IN ORDER TO SHUT THE ENGINE OFF. THE KEY REMAINED STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE AN APPOINTMENT WAS SCHEDULED FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436519November 20, 2011
ELECTRICAL SYSTEM
AFTER RETURNING HOME FROM RUNNING ERRANDS, I FOUND I COULD NOT TURN THE CAR OFF AND REMOVE THE KEY FROM THE IGNITION. EVEN PUSHING THE GEAR RELEASE BUTTON, DID NOT RELEASE THE KEY OR ALLOW ME TO TURN THE VEHICLE OFF. THE BATTERY & THE FUEL PUMP RELAY HAD TO BE DISCONNECTED IN ORDER TO TURN THE VEHICLE OFF. LUCKILY I WAS IN MY DRIVEWAY AND NOT ON THE ROAD WITH MY SMALL CHILDREN. THE IGNITION CYLINDER HAD TO BE REPLACED. CHEVY TOWED MY VEHICLE TO A LOCAL DEALER "FREE OF CHARGE" HOWEVER BECAUSE IT HAPPENED ON A WEEKEND WAS UNABLE TO DO ANYTHING OR FIND OUT ANY INFORMATION TO HELP ME OUT. IT WASN'T UNTIL MONDAY THAT A MANAGER WAS AVAILABLE AT THE DEALERSHIP WHO WAS WILLING TO HELP ME OUT WITH PAYING FOR THIS, DUE TO IT BEING OUT OF THE BUMPER TO BUMPER WARRANTY. THANK YOU TO THE DEALERSHIP, HOWEVER AM UNIMPRESSED WITH CHEVY FOR NOT RECOGNIZING AN UNSAFE DESIGN FLAW (NOT FLUKE, FLAW). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436467November 19, 2011
STEERING
ELECTRONIC POWER STEERING STOPS WORKING WHILE DRIVING DOWN THE ROAD. THE WARNING CHIME SOUNDS AND THE INSTRUMENT PANEL READ OUT DISPLAYS POWER STEERING. THE POWER STEERING WILL RESET AND WORK AGAIN IF THE CAR IS TURNED OFF AND RESTARTED BUT WILL STOP WORKING SOON AFTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432628October 24, 2011
STEERING
2009 CHEVY HHR LT WHICH IS HAVING THE SAME PROBLEMS THAT CAUSED A RECALL ON THE CHEVY COBALT,THE PONTIAC G6 ,G5 .THE CHEVY MALIBU. MY POWER STEERING SYSTEM FAILS IN THE MIDDLE OF A TURN , THE LED READ OUT SAYS POWER STEERING AND THEN IT COMPLETELY GOES OUT , I HAVE TO EITHER TURN THE VEHICLE OFF AND RE START IT OR REMOVE THE FUSE THAT IS IN THE ELECTRICAL FUSE BOX AND PUT IT BACK IN,THIS ONLY CORRECTS THE PROBLEM TEMPORARILY ,(THIS IS SO DANGEROUS ,AS I MIGHT BE IN THE MIDDLE OF A CURVE ON WET/ICY ROADS AND HAVE THE STEERING GO OUT ON ME) THERE ARE NUMEROUS THREADS ON LINE IN REFERENCE TO THIS ISSUE WITH THE HHR AND GM HAS NOT DONE A RECALL FOR IT IN THIS MODEL, THIS VEHICLE HAS THE SAME STEERING COMPONENTS AS THE ONES THAT HAVE BEEN RECALLED, ONE OF THE HAZARDS POSSIBLE IS A FIRE. I FEEL THIS ISSUE SHOULD BE ADDRESSED IN ALL OF GM'S VEHICLES WITH THE SAME FAULTY PARTS NOT JUST THE ONES LISTED, THEY KNOW THESE PARTS ARE IN THESE CARS AND HAVE CHOSEN TO IGNORE ALL COMPLAINTS TO REPAIR THE ISSUE , THE PARTS COST THE PUBLIC BETWEEN $150.00 AND $200.00 NOT INCLUDING THE HOUR OF LABOR TO FIX THE ISSUE , WHY SHOULD THE CONSUMER BE REQUIRED TO FOOT THE BILL FOR SOMETHING THAT IS CLEARLY GM'S FAULT, I HAVE GRAND CHILDREN THAT ARE IN MY CAR AT ANY GIVEN TIME AND I SHOULD NOT HAVE TO WORRY ABOUT MY CAR CATCHING ON FIRE OR THE STEERING GOING OUT WHILE I AM IN A TURN ON A WET OR ICY ROAD ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432424October 22, 2011
SERVICE BRAKES, HYDRAULIC, STEERING
AT SPEED ON STEEP DOWNHILL WHEN APPLYING BRAKES THERE IS A VIOLENT SHAKING OF THE WHEEL. THE VEHICLE WAS SERVICED AND ROTORS WERE TURNED AND NEW BRAKE PADS INSTALLED ALSO A REPAIR WAS MADE TO A STEERING COMPONENT. LESS THAN 5,000 MILES LATER THE SAME ISSUE HAS RETURNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432468October 22, 2011
STEERING, ELECTRICAL SYSTEM
I HAVE A 2009 CHEVY HHR ,WHICH IS HAVING THE SAME PROBLEMS THAT CAUSED A RECALL ON THE CHEVY COBALT,THE PONTIAC G6 ,G5 .THE CHEVY MALIBU. MY POWER STEERING SYSTEM FAILS IN THE MIDDLE OF A TURN , THE LED READ OUT SAYS POWER STEERING AND THEN IT COMPLETELY GOES OUT , I HAVE TO EITHER TURN THE VEHICLE OFF AND RE START IT OR REMOVE THE FUSE THAT IS IN THE ELECTRICAL FUSE BOX AND PUT IT BACK IN,THIS ONLY CORRECTS THE PROBLEM TEMPORARILY ,(THIS IS SO DANGEROUS ,AS I MIGHT BE IN THE MIDDLE OF A CURVE ON WET/ICY ROADS AND HAVE THE STEERING GO OUT ON ME) THERE ARE NUMEROUS THREADS ON LINE IN REFERENCE TO THIS ISSUE WITH THE HHR AND GM HAS NOT DONE A RECALL FOR IT IN THIS MODEL, THIS VEHICLE HAS THE SAME STEERING COMPONENTS AS THE ONES THAT HAVE BEEN RECALLED, ONE OF THE HAZARDS POSSIBLE IS A FIRE. I FEEL THIS ISSUE SHOULD BE ADDRESSED IN ALL OF GM'S VEHICLES WITH THE SAME FAULTY PARTS NOT JUST THE ONES LISTED, THEY KNOW THESE PARTS ARE IN THESE CARS AND HAVE CHOSEN TO IGNORE ALL COMPLAINTS TO REPAIR THE ISSUE , THE PARTS COST THE PUBLIC BETWEEN $150.00 AND $200.00 NOT INCLUDING THE HOUR OF LABOR TO FIX THE ISSUE , WHY SHOULD THE CONSUMER BE REQUIRED TO FOOT THE BILL FOR SOMETHING THAT IS CLEARLY GM'S FAULT, I HAVE GRAND CHILDREN THAT ARE IN MY CAR AT ANY GIVEN TIME AND I SHOULD NOT HAVE TO WORRY ABOUT MY CAR CATCHING ON FIRE OR THE STEERING GOING OUT WHILE I AM IN A TURN ON A WET OR ICY ROAD ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430631October 18, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT WAS DRIVING 50 MPH WHEN THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY CONFIRMED THERE WAS A LOOSE CONNECTION WITH THE AIR BAGS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,665 AND CURRENT MILEAGE WAS 62,138. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 11/21/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430719October 18, 2011
ELECTRICAL SYSTEM
THE VEHICLE WILL NOT SHUT OFF WHEN RUNNING, KEY IS STUCK IN THE IGNITION, THERE IS NO WAY TO SHUT THE VEHICLE OFF. CANNOT REMOVE KEY, VEHICLE WILL DRIVE, REVERSE AND PARK, WILL NOT ALLOW VEHICLE TO BE SHUT OFF. INTERNET SEARCHES SHOWS THIS TO BE A COMMON PROBLEM WITH BOTH THE CHEVROLET COBALT AND HHR, HOWEVER NO RECALLS HAVE BEEN ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet HHR