Chevrolet HHR Complaints (2010)

516 consumer complaints on file.

#10509969April 29, 2013
STEERING
WHILE DRIVING THE CAR THE POWER STEERING LIGHT COMES ON, THERE IS A DING, AND SUDDENLY THE POWER STEERING GOES OUT. IT FIRST HAPPENED 10 DAYS AGO AND HAPPENS AT RANDOM TIMES EVERYTHING THE CAR IS DRIVEN. THE POWER STEERING WILL RESET IF THE ENGINE IS SHUT OFF AND RESTARTED, BUT IT WILL SOON GO OUT AGAIN WITHIN SECONDS OR MINUTES. THIS IS A VERY DANGEROUS ISSUE AND HAS CAUSED US NEAR ACCIDENTS. I SEE THAT THERE ARE MANY, MANY COMPLAINTS ABOUT THIS ISSUE ON HHR'S OF MULTIPLE MODEL YEARS. PLEASE ADDRESS THIS ISSUE. I HAVE NEVER HAD POWER STEERING ON A VEHICLE JUST GO OUT BEFORE. THIS IS A LATE MODEL CAR AND AN ISSUE OF THIS TYPE AND OF THIS FREQUENCY DEFINITELY POINTS TO A DEFECT AND NOT A WEAR AND TEAR ISSUE. A RECALL IS NEEDED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509109April 22, 2013
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHO STATED THAT THE POWER STEERING MOTOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,441. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508929April 20, 2013
STRUCTURE:BODY:DOOR
WHILE TRYING TO OPEN THE DRIVERS DOOR THE HANDLE BROKE OFF. HANDLE WAS MADE OF PLASTIC. THIS WOULD BE A PROBLEM IF INVOLVED IN FIERY CRASH AND YOU COULD NOT GET OUT OF CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508394April 16, 2013
STEERING, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
I HAVE HAD TWO ISSUES WITH THIS CAR AND IT HAS MADE ME FEEL UNSAFE WHEN DRIVING IT. THE FIRST INVOLVES THE BRAKES. WHEN BRAKING AFTER DRIVING AT 45MPH OR MORE, THE STEERING WHEEL BEGINS SHAKING. I WAS TOLD THE BRAKE PADS NEEDED TO BE CHANGED. I DID AND THE PROBLEM STILL CONTINUED. LAST MONTH, THE POWER STEERING LIGHT CAME ON THE DASHBOARD. FOR A COUPLE OF DAYS, IT WENT AWAY BUT SOON THE STEERING WHEEL BECAME TOO HARD TO TURN. TOOK IT TO MECHANIC WHO CHANGED THE POWER STEERING MODULE AS INDICATED BY THE DIAGNOSTICS TEST. ONCE THE CHANGE WAS DONE, THE SERVICE ESC LIGHT CAME ON AND THE CAR HAS BEEN CRAZY EVER SINCE. I HAVE YET TO RESOLVE THE ISSUE AS NOBODY KNOWS WHAT IS WRONG WITH MY CAR. IT HAS BEEN ALMOST A MONTH ALREADY. I AM UNHAPPY WITH THIS CAR AND WOULD NOT RECOMMEND TO ANYBODY. AFTER LOOKING IT UP, I SEE THAT MANY HAVE THIS SAME ISSUE. IT IS VERY UNSAFE SINCE THIS CAN HAPPEN AT ANY MOMENT WHILE DRIVING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508188April 14, 2013
STEERING
DRIVING DOWN ROAD COMING TO STOP LIGHT. CHIME WENT OFF & POWER STEERING WAS INDICATED ON MY INFORMATION SYSTEM. MY CAR LOST ALL POWER STEERING- WAS VERY DIFFICULT TO STEER. GLAD I WAS NOT IN THE MIDDLE OF A CURVE OR TURN WHEN THAT HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505609April 9, 2013
STEERING
WHILE DRIVING MY POWER STEERING WILL STOP WORKING. IT DOESN'T HAPPEN EVERY TIME WE DRIVE OUR HHR BUT AT LEAST ONCE OR TWICE A WEEK. IT HAS ALMOST CAUSED 4 ACCIDENTS THAT COULD HAVE BEEN AVOIDED IF THE POWER STEERING WOULD WORK PROPERLY. THE POWER STEERING ALERT WILL SHOW UP ON OUR VEHICLE AND WE HAVE TO SHUT OFF THE VEHICLE AND RESTART IN ORDER FOR IT TO WORK AGAIN. I'M SCARED TO DRIVE THIS VEHICLE NOW AFTER WHAT HAS HAPPENED TONIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505381April 2, 2013
STEERING, ELECTRICAL SYSTEM
WHILE GOING AROUND A BEND IN THE ROAD AT APPROX 35/40MPH, THE POWER STEERING IN MY 2010 CHEVY HHR WENT OUT. THERE WAS A DING AND THEN IT WAS VERY DIFFICULT TO TURN THE WHEEL. I ALMOST HIT A JEEP THAT WAS TURNING INTO A SUBDIVISION OPPOSITE OF US BECAUSE I COULD NOT TURN THE WHEEL TO GET IN THE PASSING AREA. THIS RESULTED IN ME GOING OFF OF THE ROAD. I PULLED ONTO THE NEXT SIDE ROAD I SAW. CHECKED FOR ANY ISSUES AND RESTARTED. I REGAINED POWER STEERING AND WAS ABLE TO BE ON MY WAY. IN APPROX. ANOTHER MILE OR SO IT WENT OUT AGAIN. IT DID SO INTERMITTENTLY ALL THE WAY TO THE DEALER. THE DEALER WAS OF NO HELP BASICALLY SAYING IT WAS AN OPERATOR ERROR. THERE WAS A STEERING RECALL THAT I HAD TAKEN CARE OF EARLIER IN THE YEAR AND MY MECHANIC SAID THAT IT LOOKS LIKE IT WAS REPLACED WITH EQUALLY DEFECTIVE PARTS. MY MECHANIC ALSO SAID THAT IT'S NOT A "WEAR PART" AND NOTHING THAT I DID COULD HAVE CAUSED IT TO DO THAT. IT IS A SHORT ON THE MOTOR/COMPUTER FOR THE POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504820March 28, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE AIR BAG LIGHT WARNING LIGHT WOULD ILLUMINATE CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO RAN A DIAGNOSTIC TEST BUT WAS UNABLE TO DETERMINE A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,900 AND THE CURRENT MILEAGE WAS 37,159.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504265March 23, 2013
STRUCTURE:BODY:DOOR
UPON OPENING DRIVER'S DOOR, HANDLE SNAPPED OFF IN MY HAND. TWO DAYS LATER, THE SAME THING HAPPENED TO PASSENGER DOOR. THIS MAKES IT IMPOSSIBLE TO OPEN DOORS WITHOUT WINDOW BEING DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503920March 21, 2013
STEERING
AFTER MAKING A TURN THE CAR BEEPED, "POWER STEERING" SHOWED ON THE DISPLAY, AND I LOST POWER STEERING. RESTARTING THE CAR CAUSES POWER STEERING TO RESUME FUNCTIONING BUT IT WILL CUT OUT AGAIN WITHIN A MINUTE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503373March 17, 2013
STRUCTURE
I TRIED TO OPEN MY DRIVERS SIDE DOOR AND THE HANDLE BROKE OFF IN MY HAND. I HAVE DONE RESEARCH AND I DON'T UNDERSTAND WHY GM HASN'T FIXED THE PROBLEM. IT HAS BEEN A DEFECT SINCE 2006 IN HHR DOOR HANDLES. THEN THEY WONDER WHY WE BUY FOREIGN CARS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503095March 15, 2013
STEERING, POWER TRAIN
POWER STEERING STOPS WORKING AT ALL SPEEDS AND CONDITIONS. DASH LIGHTS UP SAYING POWER STEERING AND FROM THAT POINT ON UNTIL VEHICLE IS RESTARTED THERE IS NO POWER STEERING. IT HAS HAPPEN MANY TIMES OVER THE LAST WEEK DEALER STATES THAT THE POWER STEERING MOTOR IS BAD AND NEEDS TO BE REPLACED AT A COST OF $265. THERE ARE 1000S OF COMPLAINTS OF THIS HAPPENING WHY IS NOTHING BEING DONE. CANADIAN HHR HAS A RECALL ON THIS BUT NOT US HHR. ITS NOT THE MONEY ITS THE SAFETY OF THE MOTORING PUBLIC THAT IS QUESTION HERE.IF NOT FOR THE FACT I HAVE DRIVEN A CAR NOT EQUIPPED WITH POWER STEERING BEFORE IT COULD HAVE BEEN REALLY BAD WHEN IT TURNED OFF IN A TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502802March 14, 2013
STEERING
2010 HHR 2LT (MANUAL TRANS / FLEX FUEL) BOUGHT NEW. PROBLEM BEGAN SUMMER 2012 @ 10,200 MI. CLICKING & THUD METAL NOISES HEARD & FELT (JERKY & RESONANCE OF METAL STRIKING) COMING FROM LOW DOWN IN BOTH FRONT SECTIONS. INITIALLY OCCURRED ERRATICALLY DURING DRIVING, THEN CONSISTENTLY. OCCURRED: REVERSING; AND ACCELERATING FROM 1ST GEAR INTO 2ND, 3RD, 4TH; DOWNSHIFTING FROM 4TH TO LOWER; AND DURING SLOW STOPS SHIFTING FROM 3RD, 2ND, OR 1ST INTO NEUTRAL. ON 9/14/12 AT 11,242 MI., DEALER FOUND "TOO MUCH CLEARANCE BETWEEN HUB & CV SHAFT" AND AN EXISTING SERVICE BULLETIN #09-04--95-001. REPLACED BOTH WHEEL DRIVE SHAFT WASHERS. (NOTE: NOISE & FEELING HAS ERRATICALLY RETURNED. HOWEVER, DEALER DID NOT HEAR IT DURING 3/4/13 TEST DRIVE AT 13,313 MILES. BUT I HEARD IT ON THE WAY HOME A COUPLE OF TIMES. AND LAST YEAR, IT WAS ERRATIC BEFORE BECOMING CONSISTENT....). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502793March 14, 2013
AIR BAGS, STRUCTURE:BODY
ON 3/7/13 MY SERVICE AIR BAG LIGHT CAME ON THE NEXT DAY MY DOOR HANDLE BROKE OFF AND I CALLED GM AND THEY STATED THEY HAD BEEN NO RECALLS FOR THESE PROBLEMS. AFTER LOOKING ONLINE I SAW THAT PEOPLE WERE HAVING ALL KINDS OF PROBLEMS WITH THESE ISSUES AND THEY ARE BOTH BIG SAFETY ISSUES. I FEEL LIKE GM IS NOT WANTING TO TAKE CARE OF THESE ISSUES. THE AIR BAG COULD DEPLOY AT ANY TIME AND THE IF I WAS IN A WRECK OR AUTO WAS ON FIRE I'D HAVE NO WAY OF GETTING OUT THE VEHICLE WITH THE DOOR HANDLE BROKE OFF. THEY JUST TOLD ME IT WAS UP TO ME OR I'D HAVE TO WAIT UNTIL THEY WAS ENOUGH COMPLAINTS. THAT DOESN'T SEEM RIGHT NOW I'M HAVING TO LEAVE THE CAR SITTING CAUSE OF THESE SAFETY ISSUES SINCE I'M ON A LIMITED INCOME AND GM SHOULD BE RESPONSIBLE FOR THESE SAFETY ISSUES. THANK YOU VERY MUCH *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503045March 14, 2013
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH AND THE VEHICLE COULD NOT BE POWERED OFF. THE CONTACT MENTIONED THAT IN ORDER TO TURN OFF THE VEHICLE, HE HAD TO DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501991March 7, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE PLASTIC INTERIOR DOOR HANDLE FAILED AND THE CONTACT COULD NOT EXIT THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THEY STATED THAT THE ENTIRE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 20,766. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502017March 7, 2013
STEERING
AT LOW SPEEDS IN A SHARP TURN AND/OR ON BUMPY ROADS AND SOMETIMES DURING BREAKING AT HIGH SPEED, I NOTICE A RATTLE IN THE STEERING COLUMN. I TOLD THE DEALER THAT I THOUGHT MY FRONT ROTORS MAY BE WORN BUT THEY CHECKED OUT OK. I THINK ITS THE ELECTRIC STEERING COLUMN BOX WITH A WORN NYLON BUSHING THE SAME AS THE G6 STEERING PROBLEMS. BECAUSE MY MILEAGE WENT OVER 36000 AND THIS PROBLEM WAS NOT INITIALLY DIAGNOSED AS A STEERING PROBLEM AND NOT BEING A POWER TRAIN PROBLEM, CHEVY INDICATED THAT ITS NOT COVERED UNDER WARRANTY AND THERE IS NO RECALL FOR THIS ISSUE. MY PARENTS HAVE AN 07 HHR THAT IS HAVING OVERHEATING ISSUES IN THEIR POWER-STEERING, ALONG WITH THE BACK LASHING IN THE COLUMN CAUSED BY, I THINK, THE NYLON BUSHING GOING BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501825March 6, 2013
STRUCTURE:BODY
WATER STARTED COMING IN VEHICLE FROM HOOD RELEASE LEVER ON DRIVER SIDE KICK PANEL WHILE DRIVING IN THE RAIN. VEHICLE WAS TAKEN TO DEALER, REPAIRED. HOWEVER DURING THE NEXT SEVERE RAIN STORM APPROXIMATELY 5 MONTH LATER IT AGAIN FAILED AND LEAKED AGAIN. DEALER STATED IT WAS REPAIRED THE SECOND TIME, HOWEVER AGAIN 4 MONTHS LATER DURING A SEVERE RAIN STORM IT AGAIN FAILED AND LEAKED. IT WAS NOT REPAIRED THE THIRD TIME, DEALER STATING THAT IT WAS NOT LEAKING, AND NOTHING WAS WRONG WITH THE CAR. DEALER REFUSES TO HONOR WASHINGTON LEMON LAW. DEALER INITIATED A TRADE FOR THE VEHICLE, HOWEVER ONLY WANT TO GIVE 1/2 WHAT PAID FOR THE VEHICLE 11 MONTHS EARLIER. HAVE FOUND MULTIPLE REFERENCES THAT THIS IS A KNOWN ISSUE BUT NO RECALL DONE ON VEHICLE, ONLY STOPPED MANUFACTURING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501434March 5, 2013
STEERING
HAVING ALOT OF NOISE FROM FRONT PASSENGER SIDE OF CAR, SOUNDS IF SOMETHING IS LOOSE, SOUND IS AT LOW SPEEDS, HAVE HEARD CHEVY IS HAVING ALOT OF PROBLEMS WITH LOOSE STEERING COLUMNS AND HAS POSTED A TSB 04-03-08-006E, TO DEALERS. I BELIEVE SO MANY OWNERS ARE HAVING THE PROBLEM WITH THIS THAT CHEVY SHOULD HAVE TO RECALL AND FIX ALL CARS WITH PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496245February 3, 2013
ENGINE AND ENGINE COOLING, STEERING
I WAS PULLING OUT OF A PARKING LOT AT ABOUT 5 MPH THEN I THOUGHT MY ENGINE STALLED BECAUSE I COULDN'T TURN THE WHEEL. IT TURNS OUT THE ENGINE WAS ON, AND POWER STEERING APPEARED ON THE DISPLAY. I PULLED OVER TO SEE WHAT WAS WRONG. AFTER TURNING THE CAR OFF, THEN ON, THE PROBLEM WENT AWAY (I THINK FOR ONLY A TEMPORARY PERIOD). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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