Chevrolet HHR Complaints (2009)

508 consumer complaints on file.

#10455291April 15, 2012
AIR BAGS
SERVICE AIRBAG LIGHT STAYS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454982April 12, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHUT OFF AND THE KEY WOULD NOT REMOVE FROM THE IGNITION. THE CONTACT DISCONNECTED THE FUEL PUMP IN ORDER TO SHUT OFF THE VEHICLE. THE FAILURE RECURRED WHENEVER THE CONTACT OPERATED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454796April 11, 2012
ELECTRICAL SYSTEM, AIR BAGS
I HAVE TWO ISSUES GOING ON WITH MY HHR. LAST EVENING I PULL INTO MY DRIVEWAY AND MY KEY WOULD NOT TURN OFF ENGINE AND RELEASE. I HAVE READ HUNDREDS OF COMPLAINTS WITH THE SAME ISSUES WHILE I WAS TRYING TO RESEARCH HOW TO TURN OFF MY CAR. MY CAR RAN IN MY DRIVEWAY FOR 2 HOURS WASTING GAS UNTIL WE FIGURED OUT HOW TO TURN OFF CAR. THE MANUAL STATES THAT YOU CAN PUSH A TUMBLER AND TURN THE KEY TO RELEASE IT. THE MANUAL IS NOT CLEAR ON WHAT THE TUMBLER IS BUT THE ONLY MOVABLE PIECE INSIDE STEERING WHEEL BASE DID NOT HELP TO RELEASE THE KEY. WE FINALLY FIGURED OUT HOW TO PULL THE FUSE TO SHUT DOWN THE ENTIRE CAR. THE DEALERSHIP WAS CLOSING AROUND THE TIME I STARTED CALLING AND THEIR OPTION TO COME LEAVE THE CAR WITHOUT OTHER TRANSPORTATION WAS NOT A GOOD OPTION FOR ME WITH KIDS. ONCE FUSE WAS OUT THE CAR IS SITTING IN MY DRIVEWAY WITH THE KEY IN IT WHICH IS CAUSING A WHOLE OTHER LEVEL OF STRESS FOR ME. I HAVE TO PUT FUSE BACK IN THIS MORNING AND TAKE TO DEALERSHIP TO GET MY CAR FIXED. FROM OTHER COMPLAINTS THE FIX SHOULD BE THE SAME. I DON'T UNDERSTAND IF THIS IS SUCH A BIG ISSUE WHY THERE IS NO RECALL ON THIS. I ALSO WOULD LIKE TO KNOW WILL WE AS LOYAL CUSTOMERS GET A REFUND WHEN THEY ACTUALLY DO DECIDE TO RECALL THIS APPARENT DEFECTIVE CAR. MY OTHER ISSUE IS THE AIR BAG LIGHT POPS ON FOR UNSPECIFIED PERIODS OF TIME AND SAYS IT NEEDS SERVICED. IT CAN GO OFF FOR DAYS AND WEEKS AT A TIME AND THEN DECIDE TO POP BACK ON. I HAVE ALSO BEEN READING ABOUT THIS ISSUE IN THE COMPLAINTS AND WONDERING WHY THERE IS NO RECALL ON THIS ISSUE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454883April 11, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
AFTER PARKING IN THE DRIVE WAY AROUND 11:30 PM THE IGNITION KEY WOULD NOT TURN OFF. I TRIED TO USE THE RELEASE PLUNGER BUT ENDED UP REMOVING THE LOWER STEERING COLUMN COVER AND FORCING IT OVER THE KEY. THEN I PULLED THE WIRE HARNESS OFF WHICH SHUT OFF THE ENGINE. I WAS ABLE TO START THE CAR BY PUTTING THE WIRE BACK ON AND TWISTING THE KEY. THE DEALER SAID THE KEY WAS BENT AND CHARGED ME $400 TO REPLACE THE SWITCH. THEY OBVIOUSLY USED PLIERS TO REMOVE THE KEY. WHILE IN THEIR WAITING ROOM I READ AN ARTICLE IN A MARCH ISSUE OF MOTOR MAGAZINE THAT SAID THIS IS A COMMON PROBLEM FOR SEVERAL CARS INCLUDING HHR'S AND THEY ARE NOT SURE WHY. I FEEL THIS SHOULD HAVE BEEN ON RECALL AND NOT BE CHARGED TO US. THE KEYS MAY BE TOO SOFT OR IT WAS A MANUFACTURERS DEFECT IN THE FIRST PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454561April 9, 2012
STEERING
POWER STEERING MOTOR GOES OUT WHILE DRIVING AND FIXES ITS SELF ONCE YOU SHUT THE CAR AND START BACK UP. KEY GETS STUCK IN IGNITION CAN'T TURN THE CAR OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455159April 9, 2012
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
UNABLE TO REMOVE THE KEY FROM THE IGITION. ONE HOUR LATER THE CAR IS STILL RUNNING AND KEY IS STUCK. DISCONNECTED THE BATTERY. ITS 7PM WILL HAVE IT TOADED TO DEALERSHIP IN AM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454365April 6, 2012
STEERING, ELECTRICAL SYSTEM
I PULLED INTO THE GAS STATION TO GET GAS. I COULD NOT SHUT THE CAR OFF NOR REMOVE THE KEY. MY 2009 COBALT HAD THE SAME PROBLEM AND WAS FIXED DUE TO A VEHICLE RECALL. HOWEVER, MY 2009 HHR HAD NO RECALL ON IT EVEN THOUGH IT USES THE EXACT SAME DEFECTIVE PARTS AS THE COBALT DID. I AM ALSO CONCERNED ABOUT THE STEERING ON THE HHR SINCE IT SHARES THE EXACT SAME MECHANICALS AS THE COBALT. THE COBALT HAD A RECALL DUE TO STEERING, HOWEVER THE HHR DID NOT. A SEARCH FOR COMPLAINTS ON=LINE YIELDED MANY RESULTS. IT APPEARS THAT THE HHR'S ARE HAVING THE EXACT SAME PROBLEMS YET THE CONSUMERS ARE LEFT WITH PAYING FOR THE REPAIRS. MY GM DEALER CONFIRMED THAT THE HHR USES THE EXACT SAME FAULTY PARTS AS THE COBALT AND HE COULD NOT EXPLAIN WHY THE HHR WAS NOT COVERED IN THE RECALL EITHER. HE STATED THAT THEY HAVE HAD TO FIX JUST AS MANY HHR'S AS THEY HAVE COBALTS... THE ONLY DIFFERENCE IS THAT COBALT OWNERS DO NOT HAVE TO PAY ANY OUT-OF-POCKET EXPENSES AND HHR OWNERS DO. THIS IS RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452905March 25, 2012
POWER TRAIN, ELECTRICAL SYSTEM
LAST NIGHT OUR 2009 HHR WOULD NOT TURN OFF, AND THE KEY WAS STUCK IN THE IGNITION. AFTER LOOKING AT ALL THE CORRESPONDENCE ONLINE RELATED TO THIS PROBLEM, WE TRIED EVERYTHING TO SHUT THE CAR OFF. WE ATTEMPTED TO DEPRESS THE SOLENOID SWITCH BEHIND THE SQUARE COVERING IN THE BOTTOM OF THE STEERING COLUMN, DISCONNECTED THE BATTERY, AND ENDED UP PULLING THE FUEL FUSE. WE WERE IN A HOSPITAL GARAGE, AND PLACED IN A COMPROMISING POSITION WITH THEFT, AND NOT KNOWING IF THE CAR WAS ACTUALLY ENGAGED IN "PARK." IT WAS SATURDAY NIGHT, AND OF COURSE, IT WILL BE LOOKED AT BY THE CHEVY DEALER MONDAY MORNING. I TRULY HOPE THIS WILL BE COVERED BY A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452375March 20, 2012
ELECTRICAL SYSTEM:IGNITION:SWITCH
I PULLED MY CHEVY HHR, 2009 INTO MY DRIVEWAY, AND THE CAR WOULD NOT TURN OFF. THE KEY WAS STUCK IN THE IGNITION WHILE IT WAS STILL RUNNING. I HAD TO POP MY CLUTCH (MANUAL TRANSMISSION) TO GET MY CAR TO STOP RUNNING. I TURNED EVERYTHING THAT I COULD OFF, TRIED TO LOCK THE DOORS, HOWEVER THE DRIVER'S SIDE WOULD NOT LOCK. HAD IT TOWED TO THE GARAGE THE NEXT MORNING...THEY REPLACED THE IGNITION SWITCH, CHARGED ME $300.00 PLUS, AND SAID CHEVY MAY NOT COVER IT. (MILEAGE 63,000 MLS) *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452209March 19, 2012
ELECTRICAL SYSTEM
THE KEY IS STUCK IN THE IGNITION. THE RELEASE BUTTON UNDER THE STEERING WHEEL DOES NOT RELEASE THE KEYS. FUSES WERE TAKEN OUT AND THE NEGATIVE BATTERY CABLE WAS DISCONNECTED TO SHUT OFF THE CAR. THE DEALER ADVISED THAT THIS IS A COMMON PROBLEM AND THE IGNITION LOCK CYLINDER NEEDS TO BE REPLACED. THE DEALER ADVISED THAT REPAIR WOULD NOT BE COVERED AS THE VEHICLE IS WELL OUTSIDE OF THE 36,000 MILE WARRANTY. THE MANUFACTURER WAS NOTIFIED AND ALSO ADVISED THAT THE REPAIR WOULD NOT BE COVERED. THE VEHICLE HAS NOT BEEN REPAIRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452252March 19, 2012
ELECTRICAL SYSTEM, AIR BAGS
2009 CHEVY HHR - KEY STUCK IN IGNITION WITH ENGINE RUNNING. HAD TO PULL NEGATIVE BATTERY CABLE AND IGNITION FUSE TO SHUT CAR OFF. CALLED DEALER AND THEY TOLD ME TO BRING IT IN. RECONNECTED BATTERY CABLE AND REPLACED FUSE AND CAR STARTED UP SO I COULD DRIVE TO DEALER. CHEVY DEALER STATED IGNITION LOCK SYL BINDING, REMOVED AND REPLACED CYL. I HAD TO PAY $300+ TO HAVE THIS FIXED AND SINCE THIS IS A KNOWN ISSUE WITH HHR'S, I FEEL GM SHOULD DEFINITELY DO A RECALL AS THIS IS A SERIOUS SAFETY ISSUE. ALSO THE SERVICE AIR BAG LIGHT COMES ON RANDOMLY AND CAN STAY ON THE ENTIRE TRIP OR GO BACK OUT IN A FEW MINUTES,ONLY TO COME BACK ON A FEW MINUTES LATER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451972March 16, 2012
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT WAS UNABLE TO TURN THE KEY IN THE IGNITION. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE IGNITION HOUSING AND IGNITION SWITCH HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 04/19/12*LJ THE CONSUMER STATED THE REPAIRS COST $450. UPDATED 04/25/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451533March 13, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED. THE ENGINE COULD NOT BE TURNED OFF AND THE KEY WOULD NOT EJECT FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE IGNITION TUMBLER. THE DEALER INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450630March 7, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHEN INSERTING THE KEY IN THE IGNITION, IT WOULD NOT TURN. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THEY ADVISED HER THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450633March 7, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE FRACTURED FROM THE INTERIOR OF THE VEHICLE AND THE CONTACT WAS UNABLE TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE ENTIRE DOOR PANEL WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450134March 3, 2012
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, AIR BAGS
7/10 - CENTER CONSOLE LIGHTS INOP. DEALER REPLACED INTERNALLY SHORTED RELAY. WARRANTY 11/10 - ENGINE WOULD NOT CRANK/SERVICE AIRBAG & POWER STEERING MSG ON DIC. DEALER TOWED IN, REPLACED STARTER AND FOUND LOSS OF COMM W/ BCM DUE TO INTERNAL SHORT. DEALER REPLACED BCM. WARRANTY 12/10 - ENGINE TURNS OVER WONT START. DEALER TOWED IN, FOUND POWER TRAIN RELAY OPEN. REPLACED RELAY. WARRANTY 4/11 - SERVICE AIRBAG LIGHT. DEALER FOUND OPEN CIRCUIT AT PASSENGER FRONT AIRBAG. RECONNECTOR CONNECTOR ADDED DIELECTRICAL GREASE. STABILITRACK LIGHT DOES NOT COME ON (EVER). WAS TOLD SYSTEM IS OKAY, SOME MODELS DON'T HAVE WARNING LIGHTS. (GO FIGURE, WILL NOT RETURN TO THAT DEALER) WARRANTY 2/12 - SERVICE AIRBAG LIGHT. COMES ON AND GOES OUT 3 - 4 TIMES DURING FIRST 15 MINUTES OF DRIVING FIRST TRIP OF THE DAY. HAPPENS 90% OF THE TIME. IF I CAN FIND A DEALER I CAN TRUST I WILL HAVE THEM CHECK THIS AND THE STABILITRACK PROBLEM. MILEAGE IS NOW 63,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450030March 2, 2012
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION AND THE VEHICLE COULD NOT BE TURNED OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE FUSES WOULD NEED TO BE DISCONNECTED IN ORDER TO TURN THE VEHICLE OFF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 60,000. UPDATED 04/11/12*LJ THE CONSUMER STATED THE IGNITION SWITCH WAS REPLACED. UPDATED 04/23/12. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449774February 29, 2012
ELECTRICAL SYSTEM
UNABLE TO TURN ENGINE OFF AND REMOVE THE KEY. THE KEY IS STUCK IN THE RUNNING POSITION AND WILL NOT MOVE. HAD TO REMOVE FUEL PUMP FUSE AND DISCONNECT BATTERY TO TURN OFF ENGINE AND LIGHTS. THIS HAS HAPPENED TWICE, HAD TO HAVE IT TOWED AND PAY FOR REPAIR THE FIRST TIME AND WAITING FOR TOW TRUCK TO COME GET IT THE SECOND TIME IN LESS THAN A YEAR, WHICH I'M SURE I'LL HAVE TO PAY FOR AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449624February 28, 2012
AIR BAGS
THE AIRBAG LIGHT KEEPS COMING ON AND IT SAYS "SERVICE AIRBAG". IS THERE A RECALL ON THE AIRBAGS FOR THE 2009 HHR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449647February 28, 2012
ELECTRONIC STABILITY CONTROL (ESC)
MY 2009 HHR HAS SEVERAL TIMES SHOWN A ESC SERVICE LIGHT. ALSO, THERE IS A CONSTANT ROAR AND ALTERNATING ROAR FROM THE FRONT SUSPENSION, NOT SURE WHAT IT IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet HHR