Chevrolet HHR Complaints (2009)

508 consumer complaints on file.

#10557038December 23, 2013
STRUCTURE:BODY:DOOR
CHEVY HHR ALL MODELS, ALL YEARS: WHEN EXITING MY VEHICLE THE DRIVERS DOOR HANDLE SNAPPED. IT IS MADE OF PLASTIC!! AFTER RESEARCH I DISCOVERED THIS IS AN EXTREMELY COMMON PROBLEM WITH ALL MODELS AND ALL YEARS OF THE CHEVY HHR SINCE ALL INTERIOR HANDLES ARE MADE FROM PLASTIC. THIS IS A VERY EXPENSIVE PART BECAUSE IT REQUIRES THE REPLACEMENT OF THE ENTIRE INTERIOR DOOR PANEL. IT IS A DANGEROUS SITUATION BECAUSE ONCE THE HANDLE HAS SNAPPED THE ONLY MEANS TO OPEN THE DOOR IS TO UNROLL THE WINDOW AND OPEN WITH THE OUSIDE HANDLE OR TO HAVE ANOTHER PERSON OPEN THE DOOR FROM THE OUTSIDE - NOT IDEAL, ESPECIALLY IF ONE IS IN AN ACCIDENT OR EMERGENCY. I BELIEVE CHEVY SHOULD REPLACE ALL HANDLES WITH A STURDY, NON-BREAKABLE METAL HANDLE. THIS WOULD IMPROVE SAFETY OF THIS DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556784December 20, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE PASSENGER'S SIDE FRONT SEAT BELT WOULD NOT EXTEND TO THE LATCH MECHANISM. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED HOWEVER, THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,914.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555199December 7, 2013
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
WHEN I PARKED MY CAR IN THE DRIVEWAY MY KEYS GOT STUCK IN THE IGNITION AND I COULDN'T TURN MY CAR OFF.I HAD TO GET IT TOWED TO A DEALERS WHO REPLACED THE IGNITION. THE NEXT DAY MY SECURITY LIGHT WENT ON SO I TOOK IT BACK TO THE DEALERS THEY WE'RE VERY BUSY SO THEY CHECKED TO SEE IF MY KEYS WERE PROGRAMMED THEN THE LIGHT WENT OFF SO WE THOUGHT IT WAS OK. I LEFT THE DEALERS AND WITHIN 200FT MY HHR STALLED AND DOORS LOCKED WITH ME INSIDE THE VEHICLE. I CALLED THEM BACK WITH MY CELLPHONE FROM INSIDE THE CAR THEN THE DOORS SUDDENLY UNLOCKED AND I WAS ABLE TO DRIVE BACK TO THE DEALERS.THEY GAVE ME A CAR TO USE. I LEFT MY HHR THERE SO THEY COULD HOOK IT UP TO THE COMPUTER TO SEE WHAT WAS WRONG. ALOT OF CODES CAME UP THEY SAID BUT THEY CLEARED THEM AND SAID THEY REPROGRAMMED MY KEYS. THE ONLY CODE LEFT WAS A ICP CODE BUT THEY SAID I DIDN'T NEED A ICP PANEL SO I TOOK MY CAR BACK. WHEN I CAME OUT OF WORK AT 1AM I UNLOCKED MY CAR AND STARTED MY HHR UP. IT STALLED IMMEDITATLY.WITH THE KEYS STUCK IN THE START POSITION I TRIED IT AGAIN AFTER ABOUT 10 MIN AND IT STARTED UP AND I DROVE HOME. I CALLED THE DEALER AGAIN AND THEY SAID BRING IT MONDAY AGAIN BUT THEY CANT LEND ME A CAR UNTIL ITS FIXED OR PROMISE THAT THEY CAN FIX IT. I TRIED TO START IT NOW AND I CAN BUT I REALLY AM AFRAID TO DRIVE IT BUT I HAVE TOO TO BRING IT BACK TO THE DEALERS. VERY SCARY AND BOTHERSOME THING. I INCREASED MY INSURANCE AND WILL BE ONLY TAKING SIDEROADS UNTIL SOMEONE FIGURES THIS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554319December 2, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH, PREVENTING THE CONTACT FROM POWERING OFF THE VEHICLE. THE CONTACT MENTIONED THAT IN ORDER TO POWER OFF THE VEHICLE, THE BATTERY HAD TO BE DISCONNECTED AND A FUSE HAD TO BE REMOVED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554138November 29, 2013
STEERING
POWER STEERING OVERHEATS CAUSING POWER STEERING TO QUIT WORKING WHEN WHEEL IS TURNED TO LEFT OR RIGHT WHILE CAR IS STOPPED. THE MOVEMENT IS NECESSARY TO PARALLEL PARK THE CAR. ONCE OVERHEATED YOU NO LONGER HAVE POWER STEERING MAKING THE CAR DIFFICULT TO DRIVE. THIS IS VERY DANGEROUS FOR A NEW TEENAGE DRIVER. CHEVY KNOWS OF THE ISSUE, WAS TOLD BY GM THAT A REPLACEMENT MOTOR HAS THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550358October 31, 2013
ELECTRICAL SYSTEM
IGNITION CYLINDER WILL NOT RELEASE THE KEY. IGNITION RELEASE SPRING WORKS (MOVES FREELY) YET WILL NOT RELEASE THE KEY. I HAD TO REMOVE THE FUEL PUMP FUSE TO TURN OFF THE CAR AND, SINCE THE KEY WAS FROZEN IN THE ON POSITION, DISCONNECT THE BATTERY. I WAS INFORMED THAT THE 'KEY STUCK' ISSUE WAS ADDRESSED UNDER THE CHEVY SERVICE BULLETIN (09-02-35-005B, FEB 4, 2010) YET NOT ON RECALL LIST. WAS THERE A RECALL ON THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550353October 31, 2013
AIR BAGS
WITH A CHIME THE REPAIR AIR BAG SAFETY LIGHT COMES ON. THIS HAS CONTINUED EVEN THOUGH REPAIRED TWICE BY CHEVY DEALERSHIPS. FIRST THEY REPAIRED THE ROOF RAIL CONNECTOR. NEXT INCIDENT THEY REPLACED THE PASSENGER SEATBELT. TWO YEARS LATER THE LIGHT CONTINUES TO COME ON AND OFF (WITH PRECEDING CHIME) ON A DAILY BASIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550077October 30, 2013
AIR BAGS
FOR NO APPARENT REASON THE "SERVICE AIR BAG" WARNING LIGHT COMES ON. OCCURS WHILE SMOOTHLY TRAVELING AT 60 MPH ON I-70. CANNOT GET LIGHT TO GO OFF OR RESET. VEHICLE HAS NEVER BEEN HIT, BUMPED OR JOLTED. WEB POSTS INDICATE THIS IS A COMMON HHR PROBLEM. GM NEEDS OR TO MAKE THIS RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548091October 16, 2013
STEERING
THE ELECTRIC POWER STEERING MOTOR FAILED 3 TIMES WITHIN 20 MINUTES. I RESET IT BY TURNING THE IGNITION KEY OFF AND RESTARTING THE CAR. I REPLACED THE MOTOR AND IT WORKS FINE NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547791October 14, 2013
ELECTRICAL SYSTEM
DROVE HHR TODAY, AND WHEN I WENT TO TURN OFF IGNITION, I COULD NOT TURN THE CAR OFF. HAD TO DISCONNECT THE BATTERY, AND PULL A FUSE. TAKING CAR IN TOMORROW FOR REPAIR. THERE WAS A MECHANIC IN THE LOT I WAS IN, WHO STATED THIS IS NOT THE FIRST TIME HE HAS SEEN THIS PROBLEM ON HHR IGNITION PROBLEM. STATED IT IS A TUMBLER ISSUE, AND CHEVY IS AWARE OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547482October 10, 2013
STEERING
POWER STEERING MESSAGE ON THE DRIVER INFORMATION CENTER (DIC) AND LOSS OF POWER STEERING CAUSING DIFFICULT STEERING AND AN UNSAFE DRIVING CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546557October 2, 2013
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE POWER STEERING SYSTEM MALFUNCTIONED MAKING THE VEHICLE DIFFICULT TO STEER. THE CONTACT HAD TO SHUT THE VEHICLE OFF AND THEN RESTART IN ORDER FOR THE POWER STEERING TO REGAIN NORMAL FUNCTIONALITY. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE POWER STEERING MOTOR WAS DEFECTIVE AND THE ENTIRE POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE POWER STEERING SYSTEM REPLACED. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543595September 14, 2013
STEERING
WHILE MAKING A LEFT TURN THE POWER STEERING LIGHT CAME ON AND I COULD NOT TURN THE STEERING WHEEL. FOUR DAYS LATER IT DID THE SAME THING WHILE DRIVING STRAIGHT ON THE ROAD AT ABOUT 30 MPH. EACH TIME I HAVE TO TURN THE CAR OFF AND THEN RESTART IT TO MAKE THE PROBLEM GO AWAY. THIS COULD LEAD TO CRASHES CAUSING INJURY OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543326September 12, 2013
STEERING
GM IS GOING TO HAVE A LAW SUITE ON THERE HANDS. WE ALL HHR OWNERS NEED TO BAND TOGETHER . MY WIFE WAS IN CAR CRASH. THERE IS A LOT OF PROBLEMS WITH THE POWER STEERING QUITTING WHILE TAKEN OFF FOR A DRIVE. GM COMPANY NEEDS TO HAVE A RECALL ON THIS TO FIX IT AND MAKE IT RIGHT FOR THE OWNERS. AND MAKE IT RIGHT FOR THE CUSTOMER. WHAT THEY ARE DOING BY NOT MAKE A RECALL ON THIS IS " WRONG " *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10542602September 9, 2013
SERVICE BRAKES
WHEN HHR IS STOPPED ON A HILL, FOR A RED LIGHT OR FROM BEING PARKED ON A HILL OR EVEN A SLOPE, IT DRIFTS BACKWARDS AS SOON AS YOU GO FROM HAVING THE BRAKES ON, SUCH AS AT A RED LIGHT, TO HITTING THE GAS TO GO FORWARD WHEN THE LIGHT TURNS GREEN. THIS IS VERY DANGEROUS WHEN THERE IS A CAR BEHIND YOU BECAUSE THE HHR ALWAYS DRIFTS BACKWARDS. YOU HAVE TO BE PREPARED TO HIT THE GAS QUICK AND HOPE THE CAR BEHIND YOU ISN'T TOO CLOSE. ALSO, WHEN BACKING UP WHILE ON A HILL, THE CAR DRIFTS FORWARD EVEN THOUGH YOU'RE HITTING THE GAS CAUSING THE HHR TO COME WITHIN INCHES OF THE CAR IN FRONT OF IT. WE'VE HAD A NUMBER OF CLOSE CALLS AND CONTINUE TO DO SO. IT'S A PANICKY SITUATION BECAUSE YOU'RE BASICALLY 'STUCK' BECAUSE AS SOON AS YOU TAKE YOU'RE FOOT OFF OF THE BRAKE, IT DRIFTS AND THERE'S NOTHING YOU CAN DO, BUT HOPE YOU CAN GET OUT OF THE SITUATION WITHOUT CAUSING AN ACCIDENT. IT'S SCARY, SO YOU HAVE TO GET YOUR FOOT ON THE GAS AND HIT IT IMMEDIATELY AND PRAY THAT YOU DON'T DRIFT INTO THE CAR IN FRONT OF YOU OR BEHIND YOU, DEPENDING ON THE SITUATION. THIS DOESN'T JUST HAPPEN OCCASIONALLY - IT WILL HAPPEN EACH TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536003August 18, 2013
AIR BAGS
I ALSO HAVE A 2009 HHR WITH 47000 MILES AND THE SERVICE AIRBAG LIGHT IS COMING ON FREQUENTLY. I PLAN TO TAKE IT IN TO THE DEALER. THIS LOOKS LIKE A COMMON PROBLEM AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535011August 12, 2013
AIR BAGS
DRIVING AND AIRBAGS JUST BLEW UP AND CAUSED ME TO RUN INTO POLE. COULD NOT STOP, AND COULD NOT SEE BECAUSE OF AIRBAGS. CAR WAS DAMAGED BEYOND REPAIRED. I WAS RUSHED TO THE HOSPITAL VIA AMBULANCE. INJURY WAS CAUSED TO LEGS, CHEST, STOMACH, BACK. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10534665August 10, 2013
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING THE 2009 CHEVY HHR BACK FROM WORK, WITHOUT WARNING, THE ELECTRIC POWER STEERING STOPPED AND A WARNING MESSAGE CAME UP ON THE DIC. ONCE IGNITION WAS SHUT OFF THE PROBLEM CLEARED TEMPORARILY. OVER THE PAST 24 HOURS THE POWER STEERING HAS CONTINUED TO EXHIBIT THE SAME ERRATIC BEHAVIOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534205August 8, 2013
STEERING
WHILE DRIVING AT 35 MPH POWER STEERING CUT OUT ON VEHICLE.AFTER PULLING OVER & RESTARTING ENGINE P/STEERING RETURNS FOR SHORT PERIOD AND CUTS OUT AGAIN.WHERE IS GOVT. RECALL? SAME COMPONENTS USED ON CHEVY COBALT AND THEY WERE RECALLED. NO RECALL OM HHR. OH WAIT, NOBODY DIED YET!!!! EVENTUALLY SOMEBODY WILL. DON'T WAIT TILL IT'S TOO LATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533369August 3, 2013
STEERING
STARTED THE CAR UP AND THE POWER STEERING LIGHT CAME ON. NO STEERING. DROVE HOME CAREFULLY AND SHUT MOTOR OFF. STARTED CAR UP AGAIN AND THE POWER STEERING WORKED. WENT TO DEALER AND SHUT CAR OFF. THEY SAID WARRANTY WAS OFF. STARTED CAR BACK UP AND POWER STEERING LIGHT CAME BACK ON AND NO STEERING. I WENT BACK HOME. I CAN SHUT OFF THE CAR AND THE LIGHT DOESN'T COME ON FOR ABOUT 30 SECONDS. NOW I WILL BE FORCED TO HAVE IT FIXED AT MY EXPENSE EVEN THOUGH I HAVE DISCOVERED THROUGH THE INTERNET THAT THIS IS A COMMON PROBLEM WITH HHR'S AND GENERAL MOTORS WILL NOT RECALL THE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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