Chevrolet HHR Complaints (2009)

508 consumer complaints on file.

#10575467March 29, 2014
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING IN A PARKING LOT I HEARD A DING, LOOKED DOWN AT THE DASH AND SAW THAT A POWER STEERING WARNING LIGHT WAS ON. I TRIED PULLING INTO A PARKING SPACE AND NOTICED THAT I HAD NO POWER STEERING ASSIST AND HAD TO MUSCLE THE CAR OVER. I TURNED OFF THE ENGINE, RESTARTED IT AND EVERYTHING SEEMED OK. THIS ISSUE STARTED HAPPENING EVERY FEW DAYS AFTER THAT, SOMETIMES AT HIGHWAY SPEED. THIS IS A VERY DANGEROUS SITUATION, HAD THIS BEEN A LESS STRONG PERSON LIKE MY WIFE OR AN ELDERLY PERSON SHE WOULD NOT HAVE HAD THE STRENGTH TO STEER THE CAR! AFTER DOING EXTENSIVE RESEARCH I WAS SHOCKED AT WHAT I FOUND. THE HHR IS BUILT ON A CHEVY COBALT CHASSIS, AND THE COBALT HAS A RECALL FOR THIS SAME EXACT ISSUE BUT CHEVY HAD NOT HAD A RECALL ON THE HHR, NOT IS THE US ANYWAY. CANADA HAS FORCED GM TO DO A RECALL ON THE HHR FOR THIS SAME EXACT ISSUE BUT TO DATE IT HAS NOT BEEN DONE IN THE US. THE DEFECTIVE STEERING MOTOR PART NUMBER RECALLED ON THE COBALT WAS THE SAME EXACT PART NUMBER AS THE HHR, SO WHY HAS THIS NOT BEEN ADDRESSED ON THE HHR? IF YOU'LL READ SOME OF THE HHR FORUMS YOU'LL LEARN THAT MINE WAS NOT AS ISOLATED OCCURRENCE, IT IS VERY COMMON AND SEEMS TO START HAPPENING WHEN THE CARS GET AROUND 50,000 MILES. HAD THIS HAPPENED TO AN ELDER PERSON AT HIGHWAY SPEEDS CHANCES ARE THEY WOULD NOT HAVE BEEN ABLE TO CONTROL THE VEHICLE, THIS DISABLES THE STEERING! I HAD THIS REPAIRED AT AN ASTRONOMICAL COST OF OVER $800. MY CAR WAS STILL UNDER WARRANTY, BUT SURPRISE SURPRISE GM SAID THIS IS NOT COVERED UNDER THE CHASSIS WARRANTY? WHAT, THE STEERING IS NOT A COMPONENT OF THE CHASSIS? THIS ISSUE NEEDS TO BE ADDRESSED, IM SURPRISED SOMEONE'S LIFE HAS NOT ALREADY BEEN LOST OVER THIS ISSUE. PLEASE FORCE GM TO RECALL THIS ISSUE AND REFUND ONES LIKE ME THAT HAVE HAD TO PAY OUT OF OUR POCKETS TO HAVE THIS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575206March 27, 2014
AIR BAGS
SERVICE AIRBAG LIGHTS KEEPS COMING ON. TOOK IT TO GET LOOKED AT TODAY. THE PASSENGER AIRBAG WAS BAD. IT IS GOING TO COST $1200 TO GET NEW AIRBAG INSTALLED. I DID SOME RESEARCH AND FOUND THAT THIS IS A COMMON PROBLEM THE 09 HHR. IT IS NOT UNDER WARRANTY. CONTACTED CHEVY WITH NO RESPONSE. THE CAR WAS NEVER IN AN ACCIDENT OR EVEN BUMPED BY ANYTHING FOR A AIRBAG TO GO BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574377March 24, 2014
SERVICE BRAKES, AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED, CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE CHEST AND BOTH LEGS. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED AT THE SCENE. THE MANUFACTURER WAS NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 51,300. UPDATED 12/30/14*CN UPDATED 9/25/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10573377March 19, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS WILL GO OUT SUDDENLY WHILE DRIVING DOWN THE HIGHWAY. HAVE REPLACED THE HEADLIGHTS NUMEROUS TIMES! THIS COULD CAUSE A CRASH! SOMETHING NEEDS TO BE DONE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573025March 18, 2014
AIR BAGS
2009 HHR SERIVE AIRBAG HAS BEEN ON AND OFF FOR YEARS. THE CAR HAS NEVER BEEN WRECKED AND NOW SINCE THE LIGHT IS ON ALL THE TIME, NO ONE WILL TAKE THE CAR ON TRARDE IN FOR SAFTY REASONS..I HAVE CONTACTED GM AND THEY REFUSE TO CHECK THE CAR FOR FREE AND I DONT FEEL I SHOULD HAVE TO PAY FOR THEM TO FIX ANOTHER KNOWN DEFECT..THE CAR SITS UNUSED AS WE FEEL ITS UNSAFE TO DRIVE..THERE WAS A RECALLED ISSUED FOR MANY OTHER GM MODELS ON 3/18/13 FOR THE SAME AIRBAG ISSUE BUT THEY HAVE DONE NOTHING FOR THE PEOPLE WHO BOUGHT THE HHR..THERE ARE ENDLESS LISTS OF AIRBAG PROBLEMS IN THE CHATROOMS AND GM DOES NOT CARE..I GUESS ITS CHEAPER TO PAY OFF THE VICTIMS OF THEIR DEFECTIVE CARS THEN RECALL THEM AND REPLACE THE PARTS..THEIR COST ON THE PARTS IS PENNIES ON THE DOLLAR THAT THEY CHARGE THE CUSTOMERS..THEY ARE KILLING THE TAX PAYERS THAT BAILED THEM OUT OF BANKRUPCY.. ILL BE BUYING A TOYOTA NEXT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573039March 18, 2014
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE NEVER RECEIVED A RECALL NOTICE RELATIVE TO MY CAR AND FEEL THAT I SHOULD HAVE. WHAT OPTIONS DO I NOW HAVE ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573138March 18, 2014
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2009 CHEVY HHR. WHILE DRIVING APPROXIMATELY 50 MPH THE TWO FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED AND CAUSED THE SEAT BELTS TO MALFUNCTION. THE FAILURE CAUSED THE CONTACT TO CRASH INTO A SNOW BANK; HOWEVER, THERE WERE NO INJURIES OR DAMAGE TO THE VEHICLE. THE FAILURE OCCURRED APPROXIMATELY FEBRAURY 19, 2014. . THE VEHICLE WAS DIAGNOSED BY A TECHNICIAN FROM THE MANUFACTURER; HOWEVER, THEY WERE UNABLE TO DIAGNOSE ANY FAILURE IN THE COMPUTER. THE INSURANCE COMPANY STATED THAT WHEN THEY DIAGNOSED THE FAILURE THE COMPUTER INDICATED THERE WAS A PROBLEM WITHIN THE AIR BAGS. THE FAILURE MILEAGE WAS 59,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10568966March 13, 2014
AIR BAGS
TL* THE CONTACT OWN A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE AIR BAGS ERRONEOUSLY DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DIAGNOSE WHY THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. REMAILED 08/06/2014*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567181February 27, 2014
STRUCTURE:BODY
MY SON WAS ON HIS WAY HOME FROM COLLEGE FOR THE HOLIDAYS AND EXPERIENCED THE FOLLOWING: WHILE DRIVING ON I-10 EASTBOUND NEAR SEALY, TX FROM AUSTIN TO HOUSTON HE HEARD A LOUD POPPING SOUND FOLLOWED BY A GUST OF AIR. HE PULLED OVER TO ASSESS THE SITUATION AND THAT'S WHEN HE REALIZED THE GLASS FROM THE SUNROOF HAD SOMEHOW DETACHED ITSELF FROM THE VEHICLE AND WENT AIRBORNE. IF THERE HAS BEEN A RECALL FOR THIS, CAN SOMEONE PLEASE INFORM ME. HOPEFULLY THE FLYING GLASS DID NOT INJURE ANYONE ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565968February 26, 2014
ELECTRICAL SYSTEM
WHEN I PULLED INTO MY DRIVEWAY I COULD NOT SHUT MY CAR OFF. IT WOULD NOT TURN AND I COULD NOT GET THE KEY OUT. I HAD TO DRIVE IT TO THE DEALER, THANKFULLY THEY WERE STILL OPEN FOR THE DAY, TO HAVE IT FIXED. I ENDED UP PAYING ABOUT $100 TO HAVE THE IGNITION CYLINDER RE-KEYED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566068February 26, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE MECHANIC, WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE IGNITION SWITCH. THE IGNITION SWITCH WAS REPLACED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V047000 (ELECTRICAL SYSTEM). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566133February 26, 2014
STEERING
I WAS DRIVING DOWN THE ROAD AND DASH STARTED FLASHING AND BEEPING SAYING POWER STEERING . THE POWER STEERING QUIT WORKING WHILE TURNING ON SNOWY ROADS THIS AM. I PULLED OVER CHECKED FUSES. CALLED DEALER WHO STATES BRING IT IN. WHEN I RESTARTED CAR POWER STEERING WORKING AGAIN. THIS WAS A SCARY EXPERIENCE LATER TODAY AS IM DRIVING ON FREEWAY AT 65 OR SO POWER STEERING WENT OUT AGAIN. MY QUESTION IS THIS IS A SAFETY ISSUE. WITH MORE RESEARCH I AM SEEING THIS IS COMMON FOR THESE CARS AND RECALLS ON OTHER CHEVROLETS HAVE BEEN MADE FOR SAME REASON. THIS IS SCARY ESPECIALLY IN NORTHEAST OHIO SNOW WEATHER AND ICY ROADS. I'VE BEEN TOLD CANT PINPOINT THIS UNTIL I TAKE IT IN TO THE SHOP WHEN THE POWER STEERING GOES OUT. SO I GUESS I WAIT TIL IT HAPPENS AGAIN REALLY??? IF I WORK FAR FROM DEALERSHIP GUESS IM SUPPOSED TO DRIVE IT TO DEALERSHIP WHEN IT GOES OUT AT 9 PM WHAT A JOKE. HOPE THEY FIGURE OUT THIS GLITCH....HAVE TO SHARE I HAVE HAD THIS HAPPEN A WHILE AGO WHEN HAD LESS MILES AND THOUGHT IT WAS A FLUKE NOW IT RETURNS. YES HIGH MILES BUT CAR HAS BEEN SERVICED AS PER RECOMMENDATIONS SINCE OWNING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563011February 5, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SYSTEM WAS MALFUNCTIONING. AS A RESULT, THE AIR BAG ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 700 AND THE CURRENT MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562307January 31, 2014
AIR BAGS
2009 CHEVY HHR , THE AIR BAG LIGHT COME ON AND GOES OFF MULTIPLE TIMES A DAY. THE PASSENGER SEAT BELT IS LOCKED UP , I PURCHASED THE POS 3 MONTHS AGO IT HAS NOT HAD ITS FIRST OIL CHANGE YET. I HAVE HEARD THE WIRING IS A ISSUE AND ITS ALL BUILT IN MEXICO WHICH MAKES ME SLEEP WELL. OBVIOUSLY ITS A BIG ISSUE BUT IM SURE WE DON'T WANT TO MAKE A BIG DEAL OF AIR BAGS FAILING AT 60,000 MILES, LOTS OF ONLINE COMPLAINTS ON AIR BAGS, IF SOMETHING HAPPENS TO ME IN THIS CRAP CAR ITS BEEN ADDRESSED WITH THE GOV. DON'T BUY HHRS THERE OUTSOURCED JUNK, MATTER OF FACT MY 2003 2500HD IS A CRAP PILE TOO, WITH 90K ON THE CLOCK, REPLACED ALMOST EVERYTHING ELECTRICAL ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562199January 30, 2014
AIR BAGS
TL* THE CONTACT OWNS 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS. THE FRONT PASSENGER'S SEAT INFLATER HARNESS CONNECTORS WERE CLEANED, TAPED AND LUBRICATED EACH TIME. THE TECHNICIAN INFORMED THE CONTACT THAT THE AIR BAGS WERE INOPERABLE WHENEVER THE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 21,297.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561181January 23, 2014
STEERING
LOST POWER STEERING AND WILL NOT RETURN. THE POWER STEERING WAS RECALLED ON THE IMPALA AND ONE OTHER MODEL ( COBALT ) I THINK BUT NOT THE HHR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560420January 17, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WOULD HESITANT TO ACCELERATE FROM A TRAFFIC STOP. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE IN REVERSE BUT THE VEHICLE WOULD NOT RESPOND WHEN IN DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,300. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560102January 15, 2014
STEERING
3 TONES SOUND - THE DISPLAY ON THE DASHBOARD SAYS POWER STEERING - STEERING IS EXTREMELY DIFFICULT TO CONTROL, IF YOU ARE IN THE MIDDLE OF A TURN YOU ARE IN TROUBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558345January 3, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 56,000. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558237January 2, 2014
EXTERIOR LIGHTING
HEADLAMPS ON MY 2009 CHEVROLET HHR BURN OUT PREMATURELY, VERY RAPIDLY. I AM NOW REPLACING THE THIRD HEADLAMP FOR BOTH THE DRIVER AND PASSENGER SIDE. I AVERAGE ROUGHLY 10,000-12,000 BEFORE I NEED TO REPLACE BULBS. MY DRIVER SIDE LAMP WAS OUT, AND TONIGHT WHILE DRIVING THE PASSENGER SIDE LAMP WENT OUT. HEADLAMP BULBS, ESPECIALLY BECAUSE OF HOW COSTLY THEY ARE, SHOULD NOT BE BURNING OUT EVERY 10-12,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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