Chevrolet HHR Complaints (2008)

616 consumer complaints on file.

#10640415October 1, 2014
STEERING
POWER STEERING GOES OUT IN THE MIDDLE OF A TURN MAKING IT HARD TO COMPLETE THE TURN AND POTENTIALLY CAUSING AN ACCIDENT. APPARENTLY, BULLETIN #14119 UNDER RECALL #N140115 DOES NOT EXTEND A LIFETIME WARRANTY FOR 2006-2008 CHEVY HHR POWER STEERING MOTOR. LIKE IT SAYS...."NOTE: GM BULLETIN NUMBER 14119 WILL BE IMPLEMENTED FOR MODEL YEAR 2006-2008 AND EARLY PRODUCTION OF 2009 CHEVROLET HHR (NON-TURBO) AND MODEL YEAR 2003 SATURN ION TO PROVIDE EPS MOTOR REPLACEMENT FOR THE LIFE OF THE VEHICLE (SOURCE: SAFERCAR.GOV)." THE CUSTOMER SERVICE REPRESENTATIVE FROM CHEVROLET SAID THAT THE EXTENDED WARRANTY IS ONLY VALID FOR VEHICLES BEING RECALLED. THE 2006-2008 CHEVY HHR'S ARE NOT PART OF THE RECALL. I WANT MY CAR FIXED UNDER THIS EXTENDED WARRANTY. GM DO MORE PEOPLE NEED TO DIE BEFORE YOU RECALL THE VEHICLES AND HAVE THEM FIXED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640235September 30, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL LOST POWER AND WAS DIFFICULT TO MANEUVER. THE CONTACT MENTIONED THAT THE POWER STEERING LIGHT ILLUMINATED AND A CHIME SOUNDED DURING THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 40,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638807September 24, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE WAS FOLLOWED BY A SUDDEN LOSS OF POWER STEERING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOTIFIED. THE FAILURE MILEAGE WAS 76,949.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638476September 23, 2014
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNED A 2008 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE VEERED TO THE LEFT AND CRASHED INTO THE FRONT END OF A TRUCK. THE DRIVER WAS KILLED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 315,000. UPDATED 11/12/14*LJ UPDATED 4/29/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10638515September 23, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE THE VEHICLE WAS PARKED, THE HEADLIGHTS FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT BOTH HEADLIGHT CONNECTORS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637630September 19, 2014
STEERING
ELECTRIC POWER STEERING FAILS COMPLETELY CAUSING THE VEHICLE TO BE VERY DIFFICULT TO STEER AND MAKING THE VEHICLE DANGEROUS TO OPERATE AT ALL SPEEDS .OCCURS INTERMITTENTLY AND UNPREDICTABLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637012September 17, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING LIGHT ILLUMINATED AS A CHIME SOUNDED AND THE STEERING WHEEL BECAME HARD TO MANEUVER. THE PROBLEM RECURRED FIVE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,041.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637138September 17, 2014
STEERING, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
I START MY CAR AND GO TO PULL OUT ONTO THE ROAD AND THERE WAS NO POWER STEERING WHICH COULD HAVE CAUSED ME TO WRECK. THE POWER STEERING LIGHT CAME ON. I PULLED OVER AND SHUT THE CAR OFF AND RESTARTED THE CAR. SAME PROBLEM. VERY VERY DANGEROUS!!! ..UPDATED 10/15/14 *BF UPDATED 4/7/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633767September 16, 2014
ELECTRICAL SYSTEM
CHAMPION CHEVROLET -ATHENS AL DATES AND WITNESSES CAN BE PROVIDED 3 TIMES IGNITION LOCKED 3 TIMES KEY WOULD NOT WORK IN THE DOOR-LOCKED OUT ONE EACH SINCE THE RECALL IGNITION WAS REPLACED AUG 7TH THE FIRST IGNITION LOCK IN APRIL/MAY WAS TOWED TO MCLANDERS MCCLARDY HUNTSVILLE AL -REPAIRED UNDER THE FIRST IGNITION RECALL- HAVE RECALL LETTER AND THE REPAIR TICKET. THE IGNITION HOUSING WAS BUSTED IN THAT INCIDENT AND CHAMPION DISCOVERED IT LOCKOUTS- I WAS AN HOUR LATE FOR A FASTING ULTRASOUND. LATE FOR HOMECOMING AT CHURCH AND FOOD RUINED LOCKED IN THE HEAT. TWICE ON IGNITION STRANDED LATE EVENING IN PARKING LOTS. ONCE AFTER BACK SURGERY ON A WALKER. I AM GENUINELY CONCERNED FOR MY SAFETY AT THIS POINT. GM CASE NUMBER IS [XXX]. GM INSISTS I PAY THE $300 FOR THE HOUSING OR TAKE IT UP WITH MCLANDERS-MCCARDY?? I HAVE USED ALL MY ROADSIDE FOR 2 QUARTERS. GM HAS NOT REFUNDED THE $50 LOCKOUT CHARGE 3 DAYS AFTER THE 2ND IGNITION WAS REPLACED. ISN'T THE IGNITION HOUSING PART OF AN IGNITION? TODAY FROM GM: . I JUST HUNG UP WITH THE DEALERSHIP AND THEY MENTIONED THAT THE IGNITION SWITCH HOUSING IS DAMAGED AND THAT IS WHAT IS CAUSING THE KEY TO HANG UP. THE DEALERSHIP MENTIONED THAT THIS NEEDS TO BE REPLACED IN ORDER TO PREVENT YOUR KEY FROM GETTING STUCK. ONCE THAT IS COMPLETED THEY CAN PROCEED WITH DIAGNOSING THE CAUSE OF THE LOCKOUT CONCERNS YOU'VE EXPERIENCED. I UNDERSTAND THAT YOU SAID THAT A PREVIOUS DEALERSHIP WAS THE ONE WHO WORKED WITH THE IGNITION SWITCH HOUSING LAST. UNFORTUNATELY, THIS IS NOT SOMETHING WE CAN OFFER COST ASSISTANCE FOR, AS IT IS NOT AN ITEM INCLUDED IN THE RECALL. SINCE YOU MENTIONED IT WAS IN MCLANDERS/MCCARDY'S POSSESSION WHEN THE HOUSING WAS DAMAGED, I WOULD RECOMMEND GETTING IN CONTACT WITH THEM TO DISCUSS AVAILABLE OPTIONS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632863September 15, 2014
STEERING
LETTER FROM SENATOR KLOBUCHAR ON BEHALF OF CONSTITUENT REQUESTING ASSISTANCE REGARDING HER MOTOR VEHICLE RECALL FOR HER 2008 CHEVROLET HHR; ATTN: CACJECTBEDIMI HENDERSON. *SMD THE CONSUMER STATED THE POWER STEERING WENT OUT WHILE DRIVING. THE CONSUMER RECEIVED MULTIPLE RECALLS FROM GM. HOWEVER, THE DEALER STATED THE RECALL HAD NOT REACHED THE UNITED STATES, AND IT WAS ONLY FOR VEHICLES IN CANADA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632783September 12, 2014
STEERING
DRIVING MOUNTAIN ROADS WHEN POWER STEERING FAILED AND "POWER STEERING" INDICATOR LIGHT CAME ON. WHEN ENGINE WAS TURNED OFF AND BACK ON, POWER STEERING WORKED FOR ABOUT ONE MILE BEFORE FAILING AGAIN. JUDGING BY THE NUMBER OF SIMILAR INTERNET COMPLAINTS ON THE 2008 HHR, CAN'T UNDERSTAND WHY THIS PROBLEM HASN'T BEEN FOCUS OF A RECALL. WONDER WHAT WOULD HAVE HAPPENED ON THAT MOUNTAIN ROAD IF MY WIFE HAD BEEN DRIVING (ITS HER CAR). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632411September 11, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632076September 10, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED CAUSING EXCESSIVE FORCE ON THE STEERING WHEEL TO BE REQUIRED. ON ONE OCCASION, THE VEHICLE WAS RESTARTED AND OPERATED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632252September 10, 2014
STEERING
POWER STEERING GOES OUT INTERMITTENTLY. THERE IS A NOTIFICATION ON THE DASH THAT JUST STATES "POWER STEERING" AND THERE IS NO POWER STEERING. IF THE CAR IS TURNED OFF AND BACK ON AGAIN, POWER STEERING WILL RETURN BUT WILL EVENTUALLY GO OUT AGAIN. THERE IS NO PATTERN AS TO WHEN OR WHERE IT WILL GO OUT AND IT GOES OUT WITH OUT ANY WARNING OTHER THAN THE DASH INDICATOR MENTIONED ABOVE ONCE IT HAS GONE OUT. IT APPEARS A REPLACEMENT MOTOR SHOULD BE COVERED UNDER GM BULLETIN NUMBER 14119, HOWEVER THE DEALERSHIP IS CLAIMING I AM RESPONSIBLE FOR THE REPLACEMENT WHICH COSTS OVER $300. THE DEALERSHIP HAS STATED THEY HAVE TALKED TO GM AND THEY ARE NOT COVERING IT. I HAVE REQUESTED NAMES AND NUMBERS OF THE PEOPLE THE DEALERSHIP HAS SPOKEN TO AT GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632254September 10, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630985September 5, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE POWER STEERING MESSAGE DISPLAYED ON THE SCREEN AND THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,124 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631023September 5, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THE LOCKS FAILED. THE PROBLEM OCCURRED DAILY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631048September 5, 2014
ELECTRICAL SYSTEM, STEERING, SUSPENSION
FOR THE PAST COUPLE MONTHS THE POWER STEERING HAS LOCKED UP WHILE DRIVING IF I SHUT MY CAR OFF AND TURN IT BACK ON IT WILL GO BACK TO NORMAL, BUT NEVER KNOW WHEN IT WILL KICK OUT AGAIN, THE ELECTRIC IS CUTTING IN AND OUT, THE LOCK ON DRIVERS SIDE WONT WORK WHEN USING KEY WHICH HAPPENS PERIODICALLY ESPECIALLY WHEN IT RAINS, MY AUTOMATIC START STOPPED WORKING INCLUDING MY KEY-LESS ENTRY WILL NOT UNLOCK MY DOORS OR LOCK MY DOORS EVEN THOUGH I HAVE CHANGED THE BATTERY. I WORK FOR THE YOUTH SERVICE BUREAU/CHILDREN'S BUREAU OF STATE OF INDIANA AS A CASE MANAGER SO OFTEN I HAVE TO TRANSPORT CLIENTS TO DESTINATIONS, DOCTORS, FOOD PANTRY ETC. I CANNOT TAKE THE CHANCE OF BEING IN A WRECK WITH CLIENTS, WHICH HAS ALL MOST HAPPENED WHEN I TOOK A CURVE WHILE BY MYSELF LUCKILY. WHEN I CONTACTED THE CHEVY DEALER ABOUT RECALLS HE STATED THERE WAS ONLY AN IGNITION SWITCH RECALL, WHICH I BEG TO DIFFER I HAVE BEEN ON NUMEROUS WEBSITES WHERE MANY OTHER HHR OWNERS ARE COMPLAINING ABOUT THE SAME THING I AM COMPLAINING ABOUT, I ASKED THE CHEVY DEALERS MAINTENANCE GUY IF I COULD GET A RENTAL WHILE WAITING FOR IT TO BE FIXED BECAUSE OF MY JOB, HE STATED THAT HE HAD TO ORDER THE PART AND THEN HE WOULD CALL ME WHEN IT ARRIVED FOR ME TO BRING MY CAR IN AND IT WOULD TAKE ONLY AN HOUR TO TWO HOURS TO FIX, SO WHILE WE ARE STILL WAITING NOW FOR TWO WEEKS I AM PUTTING MY CLIENTS AND THEIR CHILDREN IN JEOPARDY OVER AN ISSUE I AM NOT AT FAULT FOR, I PERSONALLY FEEL THAT CHEVY SHOULD COVER THE COST OF A RENTAL CAR UNTIL ALL ISSUE ARE TAKEN CARE OF PROPERLY. THIS WAS MY FIRST TIME OWNING A CHEVY, AND AFTER WHAT THE MAINTENANCE MAN SAID ABOUT NOT LETTING ME HAVE A RENTAL EVEN THOUGH I WORK FOR COUNTY AND STATE ORGANIZATIONS I WAS VERY DISAPPOINTED IN CHEVY I AM IN THE PROCESS OF LOOKING FOR A NEW CAR AND NOT SURE IF I WILL PURCHASE ANOTHER CHEVY AFTER THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630320September 3, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE THE VEHICLE OPERATED AS NORMAL. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED MULTIPLE TIMES AND EACH TIME A CHIME ALARM WOULD ACTIVATE BEFORE THE FAILURE WOULD OCCUR. THE VEHICLE WAS TAKEN TO A DEALER WHO DETERMINED THAT THE POWER STEERING MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 74,000...UPDATED 09-24-14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630076September 2, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000. UPDATED 10/22/2014 UPDATED 02/03/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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