Chevrolet HHR Complaints (2009)

508 consumer complaints on file.

#10596221June 4, 2014
AIR BAGS
AUGUST OF 2010 1ST INDICATION OF A PROBLEM WITH THE AIRBAG OCCURRED. CHEVROLET DEALER REPAIRED UNDER WARRANTY. 2ND INCIDENT OCCURRED IN EARLIER 2013 WHEN SERVICE AIRBAG LIGHT CAME ON. THIS SERVICE AIRBAG WOULD STAY ON FOR A DAY OR TWO, THEN GO OUT. SEVERAL MONTHS LATER IT WOULD COME ON AGAIN, THEN GO OUT. IN MAY OF THIS YEAR THE SERVICE AIRBAG LIGHT CAME AND STAYED ON. ON JUNE 2ND OF THE YEAR, 2014, I TOOK IT TO THE CHEVROLET DEALER. THEY ADVISED THE AIRBAG "SHORTED" AND WOULD HAVE TO BE REPLACED @ $1200.00+. I PURCHASED THIS VEHICLE NEW, AND HAVE HAD AT LEAST 3 ELECTRICAL PROBLEMS UNDER WARRANTY. DUE TO THE ELECTRICAL PROBLEMS, IGNITION SWITCH, BATTERY FAILURE I FEEL THIS LEAD TO THE FAILURE OF THE AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596038June 4, 2014
STEERING, AIR BAGS
THE POWER STEERING STOPPED WORKING WHILE DRIVING AND STILL DOES NOT WORK. THE PASSENGER AIR BAG TURNS ON AND OFF INTERMITTENTLY WHEN NO ONE IS IN THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596166June 4, 2014
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE RELATED TO NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM.). THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THERE WERE NO FAILURES THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595752June 3, 2014
VISIBILITY/WIPER, ELECTRICAL SYSTEM:IGNITION, SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THE WHEEL WOBBLED. THE CONTACT ALSO MENTIONED THAT THE WIPERS FAILED TO FUNCTION AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE IGNITION LOCK AND ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595488June 2, 2014
ENGINE
IGNITION SWITCH CAN NOT BE TURNED TO OFF POSITION. CYCLED THRU GEARS (AUTOMATIC TRANS) SEVERAL TIMES THINKING PARK SENSOR SWITCH PIN MAY BE THE PROBLEM - NO EFFECT. AWARE THERE IS A RECALL ON THIS IGNITION - CALLED HOTLINE - 1ST ATTEMPT, BUSY, 2ND ATTEMPT RECEIVED RECORDING. CALLED DEALERSHIP OF PURCHASE, SERVICE DEPT CLOSED AT 1PM SAT. LOCATED FUSE PANEL, REMOVED ENGINE CONTROL MODULE FUSE, THIS STOPPED ENG. ELEC POWER STILL ON DUE TO KEY STUCK IN ON POSITION, REMOVED BATTERY CONNECTION. FOLLOWING MONDAY MORNING CALLED DEALERSHIP & REPORTED PROBLEM, SERVICE DEPT VERIFIED RECALL & INFORMED ME REPLACEMENT IGNITION CYLINDER IS TAKING IN EXCESS OF 4 WEEKS DELIVERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595511June 2, 2014
STRUCTURE
MY 2009 CHEVY HHR REPEATEDLY HAS WATER IN THE FRONT DRIVER AND PASSENGER SIDE FLOOR. I AM NOT SURE WHERE THIS IS COMING FROM, HOWEVER, AFTER I RESEARCHED ON LINE, THIS IS AN ONGOING PROBLEM WITH THIS VEHICLE. BESIDES THE FLOOR BEING WET THIS CAUSES A HORRIBLE SMELL, MOST LIKELY MOLD IN THE VEHICLE. THIS NEEDS TO BE INVESTIGATED AS FROM MY FINDINGS, IT IS A FLAW IN DESIGN OR MANUFACTURING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594752May 29, 2014
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED CAUSING THE CONTACT DIFFICULTY TO MANEUVERING THE VEHICLE. THE CONTACT MENTIONED THAT THE EPS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594802May 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS WOULD ILLUMINATE INTERMITTENTLY. ADDITIONALLY, THE CONTACT WAS CRASHED INTO FROM THE REAR BY ANOTHER VEHICLE, CAUSING THE CONTACT TO CRASH INTO A GUARD RAIL. THE CONTACT WAS TAKEN TO A HOSPITAL FOR TREATMENT OF MILD WHIPLASH AND BRUISING TO THE CHEST. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 14V171000 (ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM), AND 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) BUT DID NOT PREVENT THE FAILURES FROM RECURRING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 51,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10593998May 26, 2014
ELECTRICAL SYSTEM
AFTER PULLING THE VEHICLE INTO A PARKING SPACE, I ATTEMPTED TO SWITCH THE IGNITION TO THE OFF POSITION. THE SWITCH WOULD NOT MOVE FROM THE RUN POSITION TO THE OFF POSITION. HOWEVER; IT WOULD MOVE FROM THE RUN POSITION TO THE START POSITION. THIS FAILURE TO ROTATE TO THE OFF POSITION LEFT THE ENGINE RUNNING. KEY COULD NOT BE REMOVED FROM THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594116May 26, 2014
AIR BAGS
THE RED LIGHT KEEPS COMING ON AND OFF THAT THE AIR BAG NEEDS SERVICE.IT SEEMS IT THE PASSENGER SIDE, AS IT BEEPS AND THERE IS NO ONE THERE OR I HAVE MY PURSE SITTING ON THE SEAT. THE CAR DEALERSHIP SAID IT'S NOT ON THE RECALL LIST AND I WANTED TO DO DIAGNOSTIC THAT IT WOULD COST ME $98.00. I HAVE READ ON THE CHEVY WEBSITE FOR OWNERS THERE IS A LOT OF PEOPLE WITH THE SAME COMPLIANT WITH DIFFERENT MODEL YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593467May 22, 2014
ENGINE, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WAS BECAME STUCK IN THE IGNITION AND THE VEHICLE FAILED TO POWER OFF. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000, AND THE CURRENT MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593023May 21, 2014
POWER TRAIN, EXTERIOR LIGHTING
THE FRONT END OF MY VEHICLE IS TICKING. IT SOUNDS LIKE THE TIMING CHAIN....I PURCHASED THE CAR FROM [XXX] MY POWERTRAIN WARRANTY EXPIRED 7/27/14 [XXX] IS CHARGING ME 135.00 AN HOUR FOR THE DIAGNOSIS THIS IS NOT FAIR. MAY IPLEASE RECEIVE SOME ARBITRATION AND NOT PAY THIS CHARGE SECOND SUBJECT: [XXX] CHARGED ME $200.00 FOR REPLACING MY STEERING COLUMN. THEY REFUSED TO REFUND ME. SINCE THIS A RECALLED ITEM I SHOULD HAD NEVER BEEN CHARGED PLEASE REFUND ME MY MONEY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592225May 18, 2014
AIR BAGS
THE AIR BAG LIGHT KEEPS COMING ON AND GOES OFF FOR SERVICE. UPDATED 11/24/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592030May 16, 2014
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000 AND THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588561May 15, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588655May 15, 2014
AIR BAGS
SHE WAS DRIVING AND RAN INTO A MAILBOX AND THE AIRBAG DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10588128May 13, 2014
STEERING
ON APRIL 28, 2014, WHILE TAKEN A CURVE POWER STEERING (PS) STOPPED WORKING, LOST CONTROL AND DAMAGE ONLY WHEEL COVER, FORTUNATELY THE AREA A CAME TO A FULL STOP WAS CLEAR OF CAR AND PEOPLE. THE PS WORKED FINE SOON AFTER THAT. AGAIN, ON MAY 10, 2014 THE PS WENT OUT AGAIN, BUT THIS TIME I WAS TAKING A SMALL TURN AND WAS ABLE TO CONTROL STEERED IT IN THE RIGHT DIRECTION. PRESENTLY WE ARE RESEARCHING THE MALFUNCTION TO CURE THE PROBLEM, BUT UNABLE TO LOCATE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587721May 12, 2014
STEERING
LOSS OF POWER STEERING WHEN ATTEMPTING TO TURN INTO SIDE STREET. WARNING MESSAGE ON DASH. CAR WAS BROUGHT TO DEALERSHIP, EXPECTING PROBLEM TO BE REPAIRED FREE OF CHARGE UNDER GM RECALL/BULLETIN 14115 OR 14119, BUT WAS TOLD BY DEALERSHIP THAT THIS VIN HAD NO STEERING RECALLS OR BULLETINS AS OF YET. PAID ALMOST $1000 TO REPLACE COLUMN AND POWER STEERING MOTOR. I WOULD EXPECT TO BE REIMBURSED. THIS IS A COMPANY OWNED VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587012May 7, 2014
AIR BAGS
SERVICE AIRBAG LIGHT IS ON. TOLD BY MECHANIC THAT IT'S A COMMON ISSUE IN HHRS AND COBALTS, DUE TO POORLY DESIGNED PARTS. GM SAYS I HAVE TO PAY TO FIX IT. I'M ALSO TOLD THAT THE AIRBAGS WILL NOT DEPLOY IN AN ACCIDENT, MAKING THIS CAR UNDRIVEABLE. THIS IS ABSOLUTELY RIDICULOUS AND SHOULD BE LISTED ON A RECALL IMMEDIATELY, IF BOTH GM AND RANDOM MECHANICS KNOW ABOUT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585338April 28, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD BECOME STUCK IN THE IGNITION AND THE VEHICLE COULD NOT BE SHUT OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE AND THE IGNITION SWITCH NEEDED TO BE REPLACED .THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBERS: 14V171000 (ELECTRICAL SYSTEM) OR 14V047000 (ELECTRICAL SYSTEM). THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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