Chevrolet Express Complaints (2003)

101 consumer complaints on file.

#10131623August 4, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: CONSUMER WAS DRIVING AT 50 MPH AND THE BRAKES STARTED VIBRATING. THE PROBLEM FIRST STARTED AROUND 6-4-05, AND HAS GRADUALLY GOTTEN WORSE. THE CONSUMER TOOK VEHICLE IT TO THE DEALERSHIP TWICE. THERE WAS NOTHING DONE TO FIX THE VEHICLE BECAUSE IT WAS NOT COVERED UNDER THE WARRANTY. THE CONSUMER CONTACTED THE MANUFACTURER, THEY HAD HIM TO MAKE A SECOND APPOINTMENT WITH THE DEALERSHIP. WHEN THE CONSUMER TOOK IT TO DEALER, THEY TOOK THE TIRES OFF, AND INSPECTED THE BRAKE PADS AND ROTORS. THEY TOLD CONSUMER THAT THE METAL HAD DELAMINATED OFF THE ROTORS. THE BRAKE PADS WERE OKAY. THEY REPORTED IT TO THE MANUFACTURER, WHO SAID IT WAS NOT COVERED UNDER WARRANTY. THE CONSUMER FELT IT WAS A MANUFACTURING DEFECT. CONSUMER KNEW SOMEONE ELSE WITH THE SAME PROBLEM BUT, WITH A TRUCK. THERE WAS A RECALL ON THE TRUCK. THERE WERE NO OTHER KNOWN PROBLEMS WITH THE VEHICLE AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122300June 28, 2005
AIR BAGS:FRONTAL
ON THE 2003 CHEVY EXPRESS VAN (BOX VAN), THE PASSENGER SIDE AIR BAG BLEW UP WITHOUT THE VEHICLE BEING IN MOTION. IT BLEW UP ON THE CONSUMER'S DAUGHTER WHO IS 5 YEARS OLD. *TT THE PROBLEM OCCURRED WHEN THE CONSUMER'S DAUGHTER CLOSED THE DOOR. THE CONSUMERS DAUGHTER RECEIVED NUMEROUS BURNS AND LACERATIONS ON HER ARMS AND CHEST. *SC *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10124627June 8, 2005
POWER TRAIN:AXLE HUBS
LEFT FRONT WHEEL BEARING HUB ASSEMBLY SEPARATED CAUSING THUMPING AND GRINDING NOISE. IMMEDIATELY DROVE TO DEALER FOR REPAIRS. UPON INSPECTION, IT WAS FOUND THAT THE RIGHT FRONT HUB ASSEMBLY HAD BEGIUN TO SEPARATE AS WELL. BOTH FRONT HUB ASSEMBLIES REPLACED UNDER EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120247May 9, 2005
SERVICE BRAKES, AIR:DISC:ROTOR
REAR BRAKE ROTOR BRAKING SURFACE AREA HAS FALLEN OFF. I REPLACED ROTORS WITH SAME CASTING NUMBER. PARTS HAVE BEEN DISCARDED. VEHICLE WAS UNABLE TO STOP TO MANUFACTURES DESIGN FLAW. (SUPPLIER PROBLEM) VEHICLE HAS ONLY 24,700 MILES ON IT. DEALERSHIP WONT WARRANTY THIS TYPE OF PROBLEM- THIS IS A NORMAL MAINTENANCE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108300January 31, 2005
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
FRONT WHEELS OFF THE GROUND, STEERING WHEEL CENTERED, HELD FIRMLY IN PLACE, THERE IS NO PLAY, LOOSENESS IN STEERING SYSTEM. WHEELS TURNED 10-15', EITHER DIRECTION THERE IS APPROXMATELY 1" OF PLAY BETWEEN WHEELS AND STEERING WHEEL. CONDITION IS THE SAME BY MOVEING EITHER FRONT WHEELS. BOTH WHEELS REACT TO EACH OTHER BUT NOT TO THE STEERING WHEEL. THERE SEEMS TO BE A DESIGN DEFECIENTLY IN STEERING LINKAGE OR TURBO-BOOST PUMP.ANOTHER 2003 2500CHEV VAN, 28000 MILES HAS THE SAME PROBLEM, MINE HAS 13,338 MILES 2003.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100109November 17, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
MAIN LINE PARTY RENTALS HAS PURCHASED 2 OF THE 2003 CHEVROLET EXPRESS VANS. THIS HAS BEEN ABOUT 12 TO 18 MONTHS AGO. BOTH OF THESE VEHICLES HAVE NEEDED THE FUEL TANKS REMOVED TO REPLACE A COMPONENT TO CORRECT NON FUNCTIONING FUEL GAGUES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097944October 28, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
FIRE IN THE LEFT DASH OF A 2003 CHEVROLET EXPRESS VAN G3. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10091980September 13, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BOTH FRONT BRAKE HOSES ERUPTED ON TWO SEPARATED OCCASIONS WHILE DRIVING. DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066470April 19, 2004
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, SEATS:FRONT ASSEMBLY:RECLINER
PURCHASED VEHICLE AND NOTICED BRAKE PEDAL ARM AND FORWARD RIGHT SEAT BOLT ON DRIVER SEAR WERE BOTH RUSTED. DEALER STATED THEY WOULD LOOK AT IT BUT DID NOT REPORT TO WHY A NEW VEHICLE WOULD HAVE RUST ON INTERIOR COMPONENTS. TWB. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062712March 20, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THE PANIC ALARM WENT OFF AND COULDN'T BE TURNED OFF INITIALLY. DEALER ADVISED TO BRING VEHICLE IN. ALARM WENT OFF WHEN VEHICLE STARTED FOR SECOND TIME. VEHICLE DRIVEN ABOUT 3 MILES, ENGINE SHUT DOWN WHILE DRIVING. PULLED OVER, SMOKE POURED FROM UNDER HOOD, THEN FLAMES UNTIL VEHICLE ENGULFED IN FLAMES. VEHICLE TOTALLY DESTROYED BY FIRE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10055464January 21, 2004
EXTERIOR LIGHTING
WHILE DRIVING CONSUMER SMELLED A BURNING ODOR. WITHIN SECONDS THE CABIN WAS IN SMOKE, THEN FLAMES. UPON INSPECTION OF THE VEHICLE BY THE CONSUMER THE FIRE STARTED FROM THE REAR OF THE VAN. CONSUMER FELT IT WAS DUE TO THE REAR LICENSE PLATE LAMP SOCKET, RECALL 03V217000, BUT WAS NOT SURE. THE VAN WILL BE INSPECTED BY A CHEVROLET INSPECTOR.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10070592January 15, 2004
ENGINE AND ENGINE COOLING
I PURCHASED BRAND NEW CHEVROLET CONVERSION VAN ON APRIL 30 2003 FROM BILL HEARD CHEVROLET.I AM HAVING PROBLEM WITH AC AND THE DEALER SHIP FAILED TO FIX IT. 1. PROBLEM-AC NOT WORKING DATE-5-14-03 MILAGE-769 CORRECTIVE ACTION-DEALERSHIP FOUND LOW ON FREON 2. PROBLEM-AC NOT WORKING DATE-5-15-2003 MILAGE-821 COMMENTS-DEALER SHIP FOUND LAEK 3. PROBLEM-AC NOT WORKING DATE-5-23-2003 MILAGE-1304 COMMENTS-DEALERSHIP KEPT THE VAN FOR 5 DAYS.ON 29 THEY CALL AND SAID THE VAN IS FIXED.THE DEALER SHIP SAID THEY CANT FIND THE PROBLEM 4. PROBLEM-AC NOT WORKING JUNE 11-2003 MILAGE-2200 COMMENTS-THE AC IS BLOWING WARM AIR.TOOK IT BACK TO DEALERSHIP AND TALKED WITH KELLY BURNETT(DIRECTOR OF CUSTOMER RELATIONS)SHE PROMISED THAT SHE PERSONALLY TAKE CARE THE PROBLEM AND THE VAN WILL BE READY ON JUNE 13.I CALLED AND THEY SAID ,ICAN PICK IT UP ON JUNE [email protected] ARRIVED AT THE DEALERSHIP 10.30AM AND FOUND OUT NOTHING HAS DONE TO MY VAN.I HAD TO TAKE THE VAN BECAUSE I HAVE TO DRIVE TO NEWJERSY FROM ATLANTA ON JUNE 14. I TOLD KELLY ABOUT MY TRIP BEFORE THIS APPOINTMENT. AT THIS TIME I UNDER STAND BILLHEARD DONT WANT TO TAKE CARE MY PROBLEM.AND I CALLED G.M OFFICE.I TALKED WITH KELLY BLANKERSHIP .AFTER SEVERAL ATTEMPTS KELLY BLANKS CALL ME AND AS PER HER ADVISE I TOOK IT TO AN ANOTHER DEALERSHIP. 5. PROBLEM-AC NOT WORKING DATE-JULY-03 MILAGE-4797 COMMENTS-SOUTHTOWNE DEALER SHIP FOUND LOW SIDE PRESSURE HIGH.HIGH ORFICE TUBE WAS CLOGGED UP WITH METAL. THEY REPLACED IT.IT WAS RUNNING GOOD FOR THREE DAYS AND AC START BLOWING WARM AIR AGAIN.SOUTHTOWN DEALERSHIP ADVISED TO CARRY VAN BACK TO BILL HEARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051603December 16, 2003
ELECTRICAL SYSTEM:HORN, VISIBILITY:WINDSHIELD WIPER/WASHER
THE VEHICLE'S HORN AND WINDSHIELD WIPER EQUIPMENT FAILED INTERMITTENTLY. THE CAUSE HAD NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044186November 19, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CONSUMER WAS AWAKENED BY A HORN BLASTING IN THE DRIVEWAY OF RESIDENCE. AFTER A FEW MINUTES CONSUMER HEARD A LOUD EXPLOSION. WHEN THE CONSUMER ARRIVED AT THE FRONT DOOR, VEHICLE WAS IN FLAMES. ENGINE WAS TOTALLY CONSUMED BY THE FIRE. THE FIRE DEPARTMENT ARRIVED, AND INFORMED THE CONSUMER THAT FAULTY WIRING CAUSED THE FIRE. *AK *PH *NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10033576August 11, 2003
ELECTRICAL SYSTEM:WIRING
COSNUMER STATED VEHICLE WAS PARKED OVER NIGHT WHEN IT SUDDENLY CAUGHT ON FIRE. FIRE DEPARTMENT STATED IT WAS AN ELECTRICAL FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10014549August 7, 2003
SERVICE BRAKES, HYDRAULIC
WHEN THE BRAKES WERE APPLIED, THEY FAILED TO HOLD, WHICH RESULTED IN AN ACCIDENT. *JB ON 3-28-03, THE CONSUMER TOOK THE VEHICLE TO THE DEALER BUT THEY WOULDN'T CHECK THE BRAKES. NINE DAYS LATER, THE CONSUMER PASSED AS A RESULT OF A HEART ATTACK AND HIS WIFE FELT IT WAS THE RESULT OF THE ACCIDENT, BECAUSE HE WAS SCARED TO DRIVE THE VEHICLE WITH THE FAULTY BRAKES. (CONNIE HUART ON BEHALF OF DECEASED HUSBAND, MICHEAL HUART). *PH *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10030060July 18, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2003 CHEVROLET EXPRESS EXPERIENCED BRAKE PROBLEMS.* MR. THE BRAKE ROTORS WERE WORN AND RUSTED FROM SITTING. *TS *JB *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026277July 18, 2003
STRUCTURE:BODY:DOOR
THE VEHICLE DID NOT COME EQUIPPED WITH A INSIDE DOOR HANDLE ON THE PASSENGER SIDE IN ORDER FOR PASSENGERS TO ENTER OR EXIT THE VEHICLE. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029386July 16, 2003
AIR BAGS:FRONTAL
FAX EMAIL FM DALE BROWN(MI) REQUEST ASSISTANCE IN GETTING GM TO INSTALL MISSING PASSENGER SIDE AIR BAG IN THEIR 2003 GM EXPRESS CARGO VAN.*MR TRANSFERRED TO OVSC-NVS-220. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019088May 21, 2003
ELECTRICAL SYSTEM:WIRING
FIRE THAT ORIGINATED IN THE RIGHT REAR BACK DOOR FACTORY WIRING WHERE ARCING AND ELECTRICAL FAULTING WERE PRESENT, SPECIFICALLY THE WIRING TRAVELING TO THE LOCK MOTOR, WHERE A SHORT TO GROUND OCCURRED AND IGNITED WIRING INSULATION INTO OPEN FLAME. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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