Chevrolet Express Complaints (2005)

59 consumer complaints on file.

#10295834December 15, 2009
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TL* THE CONTACT OWNS A 2005 CHEVROLET EXPRESS 1500. WHILE DRIVING 65 MPH THE VEHICLE BEGAN TO VIBRATE. NEXT THE ABS LIGHT HAD ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE TRANSFER CASE WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 28000. UPDATED 01/05/10. *LJ THE CONSUMER STATED THE VEHICLE BROKE DOWN 20 MINUTES AWAY FROM HOME. THE BRAKES LOCKED UP AND THE VEHICLE MADE A LOUD NOISE. THE CONSUMER WAS INFORMED THE SEAL FAILED ON THE TRANSFER CASE WHICH CAUSED ALL THE FLUIDS TO INTO THE TRANSMISSION. UPDATED 01/05/10. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267068April 28, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2005 CHEVROLET EXPRESS CUT-AWAY G3500. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL AT 10 MPH, THE VEHICLE BECAME DIFFICULT TO STOP. UPON FURTHER INSPECTION, HE NOTICED BRAKE FLUID LEAKING FROM THE HOSES. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT THE BRAKE LINES WERE RUBBING TOGETHER, WHICH CAUSED THE HOSE TO RUPTURE. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265293April 14, 2009
SERVICE BRAKES, HYDRAULIC
1) TOTAL BRAKE FAILURE WHILE DRIVING 2) BOTH BRAKE LINES RUPTURED AT FLEXIBLE SECTION BELOW MASTER CYLINDER. 3) REPLACED ALL BRAKE LINES, REFILLED SYSTEM AND BLED SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248586November 12, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 2005 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT THE RELEASE BUTTON ON THE PASSENGER SIDE SEAT BELT FAILED. AS A RESULT, THE PASSENGER WAS TRAPPED IN THE SEAT BELT FOR THIRTY MINUTES. SHE HAD TO REMOVE A SCREW FROM THE SEAT IN ORDER TO LIFT THE SEAT BELT OVER HER HEAD. CURRENTLY, THE RELEASE BUTTON FOR THE BUCKLE HAS STILL NOT RELEASED. THE MANUFACTURER SENT A SPECIALIST, WHO STATED THAT THEY WOULD NOT ASSIST IN THE REPAIR; HOWEVER, THERE WAS A PRIOR RECALL FOR THIS FAILURE THAT HAD BEEN PREVIOUSLY REPAIRED. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE BUCKLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236362July 30, 2008
STEERING, STRUCTURE, STRUCTURE:FRAME AND MEMBERS
THIS VEHICLE HAS A SERIOUS SAFETY ISSUE THAT DIRECTLY EFFECTS ITS CHASSIS AND STEERING IDLER ARM. WORST CASE SENERIO WOULD BE THE LOSS OF STEERING CAPABILITY WHICH COULD LEAD TO SERIOUS PHYSICAL INJURY AND/OR FATALITY. MANUFACTURE HAS DOWN PLAYED THIS SAFETY ISSUE WHEREAS MY PHOTOGRAPH AND DOCUMENTATION OF AN ENGINEERING / MANUFACTURING DEFECT WOULD SERIOUSLY CONTRADICT ANY EXPLANATION OFFERED BY THE MANUFACTURE, WHICH TO INCLUDE THE MERE MANUFACTURES "GENERAL MOTORS" SPECIAL COVERAGE ADJUSTMENT - STEERING IDLER ARM, RE:DOCUMENT ID#1976266. WHICH I WAS NEVER INFORMED OF UNTIL THE VEHICLE WAS PRESENTED FOR A NEWYORK STATE DEPARTMENT OF MOTOR VEHICLE INSPECTION. UPON REQUEST I WILL PRODUCE GM WORK ORDER TICKETS, PHOTOGRAPHS, TAP-RECORDINGS OF GM TECHNICIANS AND GM EMPLOYEES WHO ARE ASSIGNED TO THE GM CUSTOMER CARE DIVISION WHOM WERE LATER DISCOVERED TO BE EMPLOYEES EMPLOYED AT THE GENERAL MOTORS LEGAL DIVISION WHOM TO DATE HAVE INTENTIONAL AVOID THIS ISSUE AND REFUSES TO HAVE A GM TERRITORIAL ENGINEER INSPECT THIS VEHICLE TO SIGN OFF ON THE VEHICLES SAFE OPERATION. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED FURTHER TO INSURE PUBLIC SAFETY AND VEHICLE OPERATOR SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223908April 3, 2008
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
2005 CHEVROLET EXPRESS WITH SEATBELT AND AIRBAG FAILURE. CONSUMER STATES THAT WHEN THE ACCIDENT OCCURRED THE SEATBELT DID NOT RETRACT AND THE AIRBAGS DID NOT DEPLOY. CONSUMER WOULD LIKE TO KNOW IF SIMILAR ACCIDENTS HAVE OCCURRED. *KB (LAWYER WROTE IN ON BEHALF OF CLIENT). *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10222291March 25, 2008
SUSPENSION:FRONT:WHEEL BEARING, POWER TRAIN:AXLE ASSEMBLY
THE LEFT FRONT WHEEL BEARING CAME APART WITH ONLY 45,000 MILES ON THE VEHICLE. I WAS ON I-40 IN A 70 MPH ZONE I WAS VERY LUCKY THAT THE VAN DID NOT ROLL OVER. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10220077March 4, 2008
FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES
TL*THE CONTACT OWNS A 2005 CHEVROLET EXPRESS 3500. THE VEHICLE HAS A WOOD FLOOR THAT SHRINKS AND ALLOWS CARBON MONOXIDE TO PENETRATE INTO THE PASSENGER COMPARTMENT. THE CONTACT BECOMES NAUSEOUS WHILE DRIVING. THE DEALER STATED THAT THE FAILURE WAS THE MANUFACTURER'S RESPONSIBILITY; HOWEVER, THE MANUFACTURER STATED THAT THEY WERE NOT RESPONSIBLE BECAUSE ANOTHER COMPANY DESIGNED THE VEHICLE. THE CONTACT ALSO STATED THAT THE TIRES WERE WEARING FASTER THAN NORMAL, THE TRANSMISSION HESITATES, AND THE VEHICLE SHAKES. THE VEHICLE WAS PURCHASED NEW IN 2005 AND THE DEALER HAS NOT OFFERED ANY ASSISTANCE. THE CURRENT MILEAGE WAS 50,000 AND FAILURE MILEAGE WAS 125.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212794December 20, 2007
STRUCTURE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION
2005 CHEVROLET EXPRESS SHOCK TOWER FAILURE. CONSUMER STATED THAT THE SHOCK TOWER CRACKED IN HALF. WAS REPAIRED. SHE STATES THAT THE VEHICLE DEVELOPED A SHIMMY AFTER THE REPAIR. *KB WHEN THE CONSUMER TOOK THE VEHICLE TO THE SHOP FOR THE SHIMMY, SHE WAS INFORMED THE TIE RODS HAD WORN OUT AND THE TECHNICIAN STATED THAT EXCESSIVE WEIGHT AND THE WRONG WHEEL/TIRE SIZE CAUSED ADDITIONAL STRESS AND WEAR AND TEAR ON THE VEHICLE. THE ABS LIGHT FLICKERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207217October 24, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
2005 CHEVY EXPRESS 3500 WITH DEFECTIVE FUEL TANK PARTS. CONSUMER STATED THAT HE SMELLED GAS AND THEN A FEW MONTHS LATER SAW IT. MECHANIC DETERMINED IT WAS THE GAS TANK ALONG WITH THE GASKETS THAT WERE DEFECTIVE. *KB THE SEAL AT THE BASE OF THE VALVE WAS NOT CORRECTLY SEALED. RUST WAS REMOVED FROM THE DOOR HINGE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197741July 28, 2007
WHEELS:RIM, SUSPENSION:FRONT:SHOCK ABSORBER
SUBJECT VEHICLE IS A 2005 CHEVY EXPRESS/EXPLORER CONVERSION VAN. THE PASSENGER SIDE SHOCK TOWER STEEL ARM COMPLETELY SEPARATED AT THE WELDED POINT. I DROVE VEHICLE TO CLOSEST DEALER. WAS TOLD THAT THE VEHICLE TOOK A HIT AND THAT IT WAS NOT COVERED BY MANUFACTURER'S WARRANTY, AND THAT IT WAS NOT SAFE TO DRIVE. WAS TOLD THAT AUTO INSURANCE MIGHT COVER THE DAMAGE. AT NO TIME WAS THAT VEHICLE INVOLVED IN AN ACCIDENT. FILED CLAIM WITH ALLSTATE. DEALER REPAIR SHOP WAS AUTHORIZED BY IN-HOUSE ADJUSTER TO DETERMINE IF DAMAGE WAS COVERED. INSURANCE ADJUSTER CALLED TO SAY THEY WOULD COVER THE CLAIM. WE DISPUTED THE CLAIM AND ASKED THE ADJUSTER TO VISUALLY INSPECT THE VEHICLE HIMSELF BECAUSE WE FELT IT WAS A MANUFACTURER'S DEFECT. ADJUSTER CONCURRED AND DENIED THE CLAIM. [WE WERE DISTURBED BY THE WAY OUR CLAIM WAS HANDLED AND WONDERED IF INSURANCE FRAUD WAS BEING PLAYED OUT. WE ARE FOLLOWING THRU WITH THE STATE INSURANCE DEPT.] WHEN THE CLAIM WAS DENIED THE DEALER TOLD US TO TAKE THE VEHICLE TO WHERE WE PURCHASED IT BECAUSE THEY THEN DETERMINED THAT IT WAS A CONVERSION VAN COMPANY ISSUE. WE TOOK THE VEHICLE TO OUR DEALERSHIP AND THEY DETERMINED THAT THE CONVERSION COMPANY INSTALLED 20 INCH RIMS/TIRES ON A VEHICLE WITH 16 INCH MAXIMUM RIM/TIRE REQUIREMENT PER ENGINEERING SPECS. THE QUESTIONS THAT ARISE NOW ARE: WHY DID THEY SELL TO US A VEHICLE WHICH DOES NOT MEET ENGINEERING SPECS? TO WHAT EXTENT WAS MY FAMILY AT RISK OR IN DANGER? HOW MANY OTHER FAMILIES ARE THERE WHO ARE POTENTIALLY AT RISK DUE TO THIS CONDITION? WHAT ARE THE CHANCES THAT THIS WON'T HAPPEN AGAIN? WHAT RECOURSE DO WE HAVE? WE CERTAINLY DO NOT WANT THAT VEHICLE BACK IF WE CANNOT HAVE THE 20 INCH RIMS/TIRES. [LOW PROFILE TIRES] 16 INCH RIMS/TIRES WILL TAKE AWAY FROM THE LOOK OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191393May 21, 2007
STEERING
TL*THE CONTACT OWNS A 2005 CHEVROLET EXPRESS 15 PASSENGER VAN. WHILE DRIVING 25MPH THERE WAS A POPPING SOUND IN THE STEERING WHEEL WHEN MAKING A LEFT TURN. THE STEERING BOX ALSO SEPARATED FROM THE FRAME. ON 5/4/07, THE DEALER STATED THAT THE VEHICLE WAS OPERATING NORMALLY. ON 5/15/07 WHILE DRIVING 25 MPH IN A TUNNEL ON A HILL THE VEHICLE BEGAN SHAKING OUT OF CONTROL. THE DRIVER WAS FORCED TO APPLY EXTREME PRESSURE TO THE BRAKES; HOWEVER, THE VEHICLE CRASHED INTO THE SIDEWALK INSIDE THE TUNNEL. THERE WERE NO PRIOR WARNINGS. THERE WERE NO INJURIES. THE ENGINE SIZE, NUMBER OF CYLINDERS AND PURCHASE DATE WERE NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WERE 2,300.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10179562January 16, 2007
SEAT BELTS
PROBLEM WITH RECEIVING PROPER RECALL SCHEDULING**NAR**CC THE CONSUMER VEHICLE IS AN RV AND THERE IS NO FACILITY CLOSE ENOUGH THAT CAN ACCOMMODATE THE RV, THE NEAREST DEALER IS 5 HOURS AWAY. THE RECALL WAS REGARDING SEAT BELTS ON AN RV. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159403June 9, 2006
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
I DRIVE A 2005 3500 CHEVY EXPRESS VAN THAT HAS A DRIVER'S SIDE MIRROR THAT MOVES WHILE DRIVING AT HIGHWAY SPEEDS. I TOOK THE VAN TO THE LOCAL DEALER WHO STATED THEY ORDERED AND REPLACED THE MIRROR. AFTER PICKING UP THE VAN I NOTICED IT WAS NO DIFFERENT. I TOOK IT BACK AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO. I FEEL THIS IS A SAFETY ISSUE BECAUSE AT HIGHWAY SPEEDS IT IS DIFFICULT TO SEE VEHICLES COMING UP BESIDE ME. I WOULD LIKE HELP IN GETTING THE PROBLEM SOLVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149078January 30, 2006
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
I AM CONCERNED ABOUT THE FIELD OF VISION PROVIDED BY THE MIRRORS ON MY VAN. I HAVE OWNED THREE FULL SIZED VANS SINCE 1995, AND HAVE NEVER HAD THIS PROBLEM BEFORE. MY CONCERN IS WITH THE STYLE AND SIZE OF THE EXTERIOR MIRRORS. MOST FULL SIZE VAN MANUFACTURERS HAVE HORIZONTAL MIRRORS, BUT CHEVY OPTED FOR A VERTICAL THAT HAS CUT DOWN ON THE PERIPHERAL VISION FIELD OF THE DRIVER. THIS CONCERNS ME GREATLY AS I PERCEIVE IT TO BE A SAFETY HAZARD ESPECIALLY WHEN TRYING TO MERGE ONTO A FREEWAY, AND KEEPING ABREAST OF APPROACHING TRAFFIC FROM THE REAR OF THE VAN. THE REDUCED PERIPHERAL VISION HAS CAUSED A NUMBER OF NEAR MISS COLLISIONS. I HAVE HAD THE VAN SINCE AUGUST 2005, AND HAVE TRIED NUMEROUS MIRROR CONFIGURATIONS TO IMPROVE THE SITUATION TO NO AVAIL. THE MIRRORS AS DESIGNED DO NOT PROVIDE THE PERIPHERAL VISION THAT I HAD WITH MY 2000 DODGE VAN THAT HAD HORIZONTAL MIRRORS. I HAVE EVEN TRIED THE SUGGESTED MIRROR ADJUSTMENT TECHNIQUES ON MYGMLINK.COM TO NO AVAIL. I HAVE EXPRESSED MY CONCERNS TO THE MANUFACTURE, BUT THEY CONTINUE TO REFER ME TO THEIR CUSTOMER SERVICE DEPARTMENT EVEN WHEN I'VE ASKED TO SPEAK TO SOMEONE IN ENGINEERING OR DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140661October 24, 2005
LATCHES/LOCKS/LINKAGES
SLIDING DOOR WAS CLOSING AT FIRST, THEN WHEN THE CHILD SAFETY LATCH WAS ENGAGED, IT WOULDN'T CLOSE. THEN WHEN WE SWITCHED THE LATCH BACK, THE DOOR CLOSED AND WOULDN'T OPEN AGAIN. THE DOOR, ALTHOUGH CLOSED MORE THAN BEFORE, WASN'T FULLY CLOSED AS IT KEPT THE DOME LIGHTS ON AND YOU COULD HEAR THE WIND BLOWING. THE FACT THAT THE DOOR WOULDN'T OPEN, WE HAD TO CLIMB IN AND OUT OF THE VAN VIA THE PASSENGER DOOR OR CLIMB OVER THE BACK SEATS AND OUT THE BACK DOORS. THE DOME LIGHTS HAD TO BE DISCONNECTED AS TO NOT RUN THE BATTERY DOWN OVERNIGHT. IT ALSO MADE DRIVING AT NIGHT DIFFICULT WITH THE LIGHTS ON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125659June 17, 2005
SEAT BELTS
SEATBELETS IN 2005 CHEVROLET 15 PASSANGER VAN MALFUNCTIONED, SEVERAL TRAPPED PERSONS IN SEAT AND HAD TO BE CUT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115397April 6, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE BRAKES WERE APPLIED THE VEHICLE SHIFTED INTO 3RD GEAR. THE VEHICLE WAS TAKEN TO THE DEALER, AND THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. THIS HAPPENED NINE TIMES IN 2900 MILES. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104254December 21, 2004
TIRES
NEW 2005 CHEVY EXPRESS CARGO VAN 3/4 TON. BRIDGESTONE TIRE 245 75 16. NO TRACTION AND POOR STEERING AND STOPPING CAPABILITIES DURING ANY AMOUNT OF SNOW ON ROADS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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