Chevrolet Express Complaints (1999)

76 consumer complaints on file.

#769120October 30, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHEN THE GAS PEDAL IS RELEASED, IT TAKES 10-15 SECONDS FOR THE FUEL INJECTION TO SHUT OFF, AND THE PEDAL STICKS WHEN TRYING TO ACCELERATE FROM A DEAD STOP, CREATING A DANGEROUS SITUATION. BOTH VISITS TO TWO DIFFERENT DEALERS PRODUCED NO RESULTS AND I WAS TOLD "NO PROBLEM FOUND." DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767111September 13, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C UNIT WORKS, HOWEVER DUE TO SHORT CYCLE EXCESSIVE WEAR OCCURS TO A/C AND ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017753September 3, 2002
AIR BAGS:FRONTAL
WHILE DRIVING AT ABOUT 30 MPH, THE DRIVERS AIR BAGS DEPLOYED WITHOUT ANY WARNING, CAUSING INJURY. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8013430July 8, 2002
EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
SIDE DOOR HINGE HAS FROZEN. DOOR WILL NOT OPEN OR CLOSE. *AK CONSUMER STATES THAT THIS HINGE FAILURE CAUSED THE WHEELCHAIR LIFT EQUIPMENT TO NOT WORK PROPERLY, THE HINGE HAS BEEN REPLACED, HOWEVER AT CONSUMERS COST. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011462June 11, 2002
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHILE LOADING VEHICLE THROUGH THE SIDE DUAL DOORS LOWER HINGE BROKE IN TWO. DOOR WILL SHUT. HOWEVER, DOES NOT FEEL DOOR IS PROPERLY SECURED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010862May 31, 2002
ELECTRICAL SYSTEM
BATTERY HAS BEEN CHANGED 3 TIMES WITHIN THE LAST YEAR IN A HALF. NEW BATTERIES, THAT WERE REPLACEMENTS, WERE DYING OUT AS QUICKLY AS 2 DAYS AGO. ELECTRICAL JUICE DRAINED AFTER VEHICLE HAS BEEN SITTING A WHILE. PROBLEM HASN'T BEEN RECTIFIED .*AK *MJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759584March 20, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT BRAKES HAVE FAILED AND HAVE BEEN REPLACED 5 TIMES. 1ST TIME OCT 21,1999 AT 5,910 MILES, 2ND TIME DEC 14,1999 AT 8,267 MILES, 3RD TIME JUL 22,2000 AT 17,821 MILES, 4TH TIME FEB 15,2001 AT 27,323 MILES, 5TH TIME MAR 11,2002 AT 32,568 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755332December 5, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
THE CATALYTIC CONVERTER WAS REPLACED AT 27831 ON 5/4/01; AT 40373 ON 10/26/01 AND IT IS AGAIN BAD AS OF THIS CONTACT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754448November 12, 2001
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING AT A SPEED OF 65MPH ON THE HIGHWAY, MY VAN HAS COMPLETELY LOST ALL OPERATION. MY CAR QUITS RUNNING, STEERING FREEZES UP AND I LOSE MY BRAKES. THE CAR COMPLETELY FREEZE UP. I HAVE HAD IT TOWED TWICE IN 2 WEEKS FOR THIS CONDITION. THE MECHANIC SAID A FUSE BLOWS IN THE COMPUTER. THEY CANNOT FIND A SHORT OR ANY REASON FOR THE PROBLEM. I AM AFRAID TO DRIVE THE CAR ON THE HIGHWAY NOW. I NEVER KNOW WHEN IT WILL COMPLETELY DIE WHILE DRIVING. WHAT CAN IT BE? THE MECHANIC RAN DIAGNOSTIC TESTING AND THINKS IT COULD BE SOMETHING CALLED ECM. BUT HE IS NOT SURE. WHAT DO I NEED TO DO?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753479October 21, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL
BRAKES ARE EXTREEMELY SPONGY AND FADE SIGNIFICANTLY REQUIRING FAR GREATER STOPPING DISTANCE THAN ANYTHING I'VE EVER DRIVEN. PUMPING THE PEDAL SEEMS TO HELP BUT PUSHING FIRMLY ACTIVATES THE ABS WHICH CAUSES VEHICLE TO LURCH TOWARD WHATEVER IS IN FRONT OF YOU. I'VE NEVER DRIVEN A VEHICLE WHERE THE ABS KICKS IN SO FREQUENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752438September 20, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DEALER FAULTING NORMAL WEAR AND TEAR TO OFFSET REAL PROBLEM BUT AFTER FIXING THE PROBLEM TO HAVE IT REOCCUR IN 15000 MILES . NOW DEALER IS SAYING BRAKES DONT WEAR THE SAME FROM RIGHT TO LEFT SIDE . LEFT SIDE HAD .180 THOUSANTHS WHILE THE RIGHT SIDE HAD 0.ALARMING ISN'T IT ? DO THEY ACTUALLY WANT US THE PUBLIC TO BELIEVE THIS. PLEASE ADDRESS THIS ISSUE WITH THEM AS THEY ARE RELUCTANT TO RELIZE THEIR MISTAKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563033September 12, 2001
POWER TRAIN:MANUAL TRANSMISSION
WHILE DRIVING THE TRANSMISSION FAILED, CONSUMER WAS INFORMED BY DEALER THAT THE SUN GEAR IN THE TRANSMISSION HAD GONE OUT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891040June 22, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
BOTH EXTERIOR MIRRORS WOULD VIBRATE SEVERELY WHILE TRAVELING AT HIGHWAY SPEEDS OF 50 OR MORE. THIS CONDITION CAUSES VERY POOR VISIBILITY. DEALER WAS NOTIFIED ,AND WAS UNABLE TO CORRECT PROBLEM. PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746303June 2, 2001
TIRES:TREAD/BELT
TIRE HAD COMPLETE CASTASTROPHIC FAILURE OF THE SIDE WALL WHILE ON HIGHWAY DRIVING 54 MPH. THE ENTIRE SIDE WALL BLEW OUT. THIS TIRE HAD LESS THAN 15 DAYS DRIVING TIME ON IT SINCE IT WAS THE SPARE THAT WAS REPLACED ON MONDAY, 21 MAY. THE ONLY OTHER TIME IT WAS USED WAS FOR 2 DAYS LAST SUMMER. THE TIRE WAS BRAND NEW!!!*AK (DOT NUMBER: 120/116R TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745901May 25, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
BOTH DRIVER SIDE AND PASSENGER SIDE EXTERNAL MIRRORS VIBRATE EXCESSIVELY AT SPEEDS IN EXCESS OF 50MPH. THE SERVICE DEPARTMENT AT MY DEALERSHIP HAS REPLACED BOTH MIRRORS SEVERAL TIMES BUT HAS NOT BEEN ABLE TO CORRECT THE DEFECT. I HAVE CONTACTED CHEVROLET/GM AND THEY DO NOT FEEL THAT THIS ISSUE IS A DEFECT AND HAVE STATED THAT THE VIBRATION IS "NORMAL AND INHERENT TO THE DESIGN OF THE VEHICLE." A GM REPRESENTATIVE MET WITH ME AT MY DEALERSHIP TO TEST DRIVE MY VEHICLE AND A NEW COMPARABLE MODEL TO DEMONSTRATE THAT ALL CHEVROLET EXPRESS VANS HAVE THE SAME TYPE OF "NORMAL" VIBRATION. THEY HAVE STATED THAT THEY DO NOT HAVE A FIX BECAUSE THEY DO NOT FEEL THAT THIS IS A SAFETY ISSUE AND HAVE STATED THAT NO ONE ELSE IS COMPLAINING ABOUT THE MIRRORS. I DISAGREE. THERE HAVE BEEN NUMEROUS CONSUMER DEFECT COMPLAINTS REPORTED TO NHTSA SINCE 1995 WHEN THE MODEL WAS FIRST INTRODUCED YET CHEVROLET/GM HAS NEGLECTED TO CORRECT OR RE-DESIGN THEIR DEFFECTIVE MIRRORS. THE MIRROR'S VIBRATION IS NOT "NORMAL". THIS VIBRATION IS A SERIOUS SAFETY HAZARD BECAUSE THE MIRRORS ARE COMPLETELY USELESS AT NORMAL HIGHWAY SPEEDS. PLEASE HELP CORRECT THIS SAFETY ISSUE AS SOON AS POSSIBLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888813May 22, 2001
PARKING BRAKE:CONVENTIONAL
VEHICLE WAS IN PARK MODE AND WHEN DEPRESSING EMERGENCY BRAKE VEHICLE WOULD STILL TRAVEL. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888861May 22, 2001
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS LOADING UP TRUCK AND NOTICED THAT PASSENGER'S REAR TIRE HAD A CHUNK OF THE TREAD GONE. FIRESTONE, STEEL TEX, R4SLT245/75R16 , DOT#23570URBNO5326-1 DOT VN11B1A338. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888704May 21, 2001
STEERING: STEERING WHEEL/HANDLE BAR
NUT ON STEERING COLUMN FELL OF, CAUSING LOSS OF STEERING.*AK AN ARM ON THE PPWER STEERING CYLINDER IS BOLTED THAT CONNECTED TO THE FRONT WHEELS, THE NUT ON THE BOLT DROPPED OFF CAUSING AN INSTANTANEOUS LOSS OF ALL STEERING CONTROL, THERE WERE NO INJURIES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883505March 20, 2001
SEAT BELTS:REAR/OTHER
WHILE INSTALLING CSS REAR SEAT BELT WILL NOT LOCK IN PLACE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741643February 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I DON'T KNOW IF EITHER PROBLEM IS DANGEROUS. I DO KNOW IM WORRIED TO LET MY WIFE DRIVE THIS VEHICLE WITH MY CHILDREN INIT. AS FAR AS THE BRAKES ARE CONCERNED, THE CHEVROLET SERVICE MANAGER AND CHEVROLET TELL ME ITS NORMAL FOR THIS TO OCCUR TWICE ON A VAN WITH ONLY 22,000MILES?A FTERFOR THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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