Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11154007November 26, 2018
ENGINE
THE CAR ENGINE HAS SHUT OFF TWICE IN 2 WEEKS WHILE MAKING A RIGHT TURN ON AN INCLINE. I SLOWED DOWN TO MAKE THE TURN/CURVE AND THEN STEPPED ON THE GAS AND THE CAR DIED. THE DASH AND RADIO STAY ON, BUT NO POWER TO ENGINE. NO SERVICE LIGHTS STAY LITE ON THE DASH. YOU HAVE TO TURN THE KEY OFF, PUT IN PARK, OPEN DOOR SO RADIO TURNS OFF, GIVE A MIN AND RESTART. THE FIRST TIME I WAS PULLING OFF A SIDE ROAD ONTO A BUSY ROAD, BUT I DIDN'T DO A COMPLETE STOP BECAUSE TRAFFIC WAS CLEAR. I WAS GOING 10-15MPH. THE SECOND TIME I WAS ON A SIDE ROAD GOING ABOUT 25-30 MPH. IT WAS JUST A MILDLY SHARP CURVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153643November 25, 2018
ELECTRICAL SYSTEM, ENGINE
AC AUTO SHUTOFF TEMP TO HIGH MESSAGE COMES ON L. I HAVE REPLACED THE THERMOSTAT ALREADY THREE TIMES. THEN THE CAR WON'T START. DISCONNECT THE GROUND AND PUT IT BACK ON AND IT STARTS JUST FINE. YOU CAN DRIVE IT FOR A WHILE THEN AC OFF COMES BACK IN AND START THE PROCESS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153222November 22, 2018
VISIBILITY/WIPER
LET ME START BY SAYING THIS ISSUE WAS THE NOT THE FIRST ISSUE THAT'S CAUSE ME TO TOW MY CAR FIRST WAS MY ENGINE FAILURE DUE TO COOLANT LINES RIPPING WHILE DRIVING. AND THIS ISSUES IS ABOUT DEFROST AND HEATING IN THE GENERAL I WAS DRIVING ON THE HIGHWAY WITH ME HEAT ON THE WINDSHIELD BUT IT DIDN'T HEAT THE FRONT WINDSHIELD INSTEAD IS WAS HEATING MY FACE THE WINDOWS WERE ALREADY A LITTLE FOGGY BUT I EXPECTED IT TO BE CLEAR WHILE DRIVING BUT INSTEAD WHILE GOING 65MPH ON THE HIGHWAY MY WINDOWS COMPLETELY BECOME FOGGED COMPLETELY WHITE I COULDN'T SEE ANYTHING LUCKY FOR ME I WAS ON THE RIGHT LANE SO I PULLED OVER AND WAS SAFE HOWEVER IF IT HAPPENED EVEN 5 SECONDS LATER I WOULD OF MOST LIKELY HIT OR BEEN HIT AS THE HIGHS HAD SOME RENAVATIONS AND THE NEW TURN HAD NO PULL OVER AND HAD A LONG AND TIGHT TURN. ANYWAYS IF YOUR ALSO HAVING THIS ISSUES AND KNOW A FIX PLEASE INFORM ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153008November 21, 2018
AIR BAGS
I HAVE HAD THIS PROBLEM FOR OVER TWO YEARS NOW AND ITS UNABLE TO BE DIAGNOSED. STILL OCCURS WITH A NEW BATTERY AND TERMINALS. ITS UNDER NO RECALLS OR FIXES. IT GENERATES ZERO CODES. 2012 CHEVY CRUZE TWO CHEVY CERTIFIED DEALERS LOOKED AT IT AND WERE LIKE, WE'LL HAVE TO REPLACE THE AIRBAG AND THAT MIGHT FIX THE PROBLEM. IT'LL COST ABOUT $900 AND THE MECHANICS CAN NOT PROMISE IT WILL FIX THE PROBLEM OR IF THE AIRBAG IS SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153093November 21, 2018
ENGINE
NO REIMBURSEMENT FOR SAME ISSUE, SAME ERROR CODE. IF I'M BEING TOLD BY DIFFERENT BODY SHOPS THAT THEY CONTINUALLY SEE THE SAME ISSUE WITH CHEVY CRUZE'S, BEING THE LOSS OF TURBO BOOST. SHOULDN'T IT BE A PART OF THE RECALL FOR 2013&14 OR AT LEAST BE MADE A RECALL ITSELF. MINE IS A 2011 WITH THE SAME ERROR CODE READ AS THE RECALL WITH 2013'S. MY TURBO WAS REPLACED RIGHT BEFORE THANKSGIVING. HAPPY HOLIDAYS SMH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152220November 17, 2018
AIR BAGS, ENGINE
DIRECT IMPACT WITH 1200 POUND COW WHILE DRIVING ON A STATE HIGHWAY, THE AIRBAG DID NOT DEPLOY. ENTIRE CAR ENGULFED IN FLAMES AS THE ENGINE IMMEDIATELY STARTED FIRE. TOTALLED. WHY DIDN'T THE AIRBAG DEPLOY? SERIOUS INJURY. SERIOUS SAFETY ISSUE. I HAVE PURCHASED 2 CRUZE'S BECAUSE OF THE SAFETY FEATURES. THIS IS SO NOT SAFE AND SO UNACCEPTABLE
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11151690November 15, 2018
STEERING
WHILE MAKING RIGHT TURN IN CITY, CAR JERKED, ALMOST LOST CONTROL AND "SERVICE POWER STEERING" LIGHT CAME ON, THEN CAR RECOVERED AND WAS DRIVEN HOME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151766November 15, 2018
FUEL/PROPULSION SYSTEM
I WENT TO THE DEALER WHERE I BUT MY CAR AND THEY TOLD THAT THEY SOLD THE SERVICE CONTRACT TO ANOTHER DEALER WHO IS TO FAR FROM WHERE I LEAVE AN I AM A DIALYSIS PATIENT AND 74 YRS OLD TAHTS WHY I CAN TAKE THE CAR FOR BE INSPECTED. THE DEALER ALBERIC COLON AUTO SALES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151517November 14, 2018
UNKNOWN OR OTHER
CODES P0411 & P2440 DETECTED AFTER DIAGNOSTICS, PUMP SUPPLIES CATALYTIC CONVERTER FOR PURPOSE OF REDUCING HARMFUL EMISSIONS. BOTH CONVERTERS WERE REPLACED UNDER WARRANTY THIS YEAR. WHY IS A.I.R. NOT COVERED IF IT IS RELATED TO THE CONVERTERS? ENGINE LIGHT ON .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151189November 13, 2018
VISIBILITY/WIPER
TODAY WHILE DRIVING IN RAIN/SNOW MIX MY DRIVERS SIDE WINDSHIELD WIPER WENT LEFT AND HUNG UP ON THE DRIVERS WINDOW, PULLED OFF THE INTERSTATE AND PUT IT BACK ON TO THE WINDSHIELD AND ITS LIFELESS, THE PASSENGER SIDE IS STILL OPERATING FINE, WIPER BLADES WERE 2 MONTHS OLD SO IT HAS NOTHING TO DO WITH IT. THE CAR IS AT 82,000 MILES AND THIS IS UNACCEPTABLE! I PROCEEDED TO DRIVE LOOKING OUT THE MIDDLE OF THE WINDSHIELD JUST TO GET TO MY JOB, THIS IS VERY DANGEROUS AND THERE SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151225November 13, 2018
ELECTRICAL SYSTEM, ENGINE
MY VEHICLE WAS STATIONARY AND NO RUNNING. I ENTERED THE VEHICLE AND STARTED IT. THE SERVICE TRACTION CONTROL LIGHT FLASHED THEN THE SERVICE STABILITRAK LIGHT FLASHED THE LIGHTS WENT AWAY AND THE VEHICLE DROVE FINE. SEVERAL DAYS LATER THE SAME THING HAPPENED UPON ENTERING MY DRIVEWAY IT STARTED TO SPUTTER. FOUR DAYS AFTER THAT UPON STARTING THE VEHICLE THE SAME LIGHTS CAME ON IN ADDITION TO THE CHECK ENGINE LIGHT. NOW WHEN I START MY VEHICLE THE CHECK ENGINE LIGHT STAYS ON AND AFTER THE VEHICLE IS WARMED UP THE OTHER TWO LIGHTS COME ON AND THEN GO OFF. MY LATEST ONSTAR DIAGNOSTIC REPORTS A PROBLEM WITH THE ECM. I HAS BEEN ALMOST EXACTLY THREE YEARS TO THE DATE THAT THESE SAME THINGS HAPPENED AND WERE SUPPOSEDLY REPAIRED UNDER RECALL # 14801 AND SPECIAL COVERAGE # 14311B. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150899November 12, 2018
ELECTRICAL SYSTEM, ENGINE, SEAT BELTS
THIS VEHICLE (CHEVY CRUZE 2012) IS THE WORST VEHICLE MADE POSSIBLE. THERE IS OIL LEAKS THAT HAVE BEEN FIXED THAT OCCUR AGAIN . THERE IS A COOLANT LEAK THAT WAS FIXED BY THE RADIATOR CONNECTOR. 15 MINUTES LATER OF DRIVING THE VEHICLE 2 MORE HOSES POPPED AND CAUSED THE COOLANT TO LEAK AGAIN. THE RADIATOR WENT BAD AND WAS CHANGED THE VEHICLE STILL OVER HEATED . THE THERMOSTAT WAS CHANGED AND THE VEHICLE WAS FINE FOR 2 DAYS. I GO TO START THE VEHICLE AND IT DOESN'T WANT TO TURN OVER . COME TO FIND OUT AT THE SAME MECHANIC THAT I HAD THE THERMOSTAT CHANGED APPARENTLY SAID THE HEAD GASKET WAS BLOWN . THEN SAYS THERE'S SOMETHING WRONG WITH THE CYLINDER HEADS . SO ALL IN ALL . THIS VEHICLE HAS HAD OIL LEAKS , COOLANT LEAKS , ENGINE LIGHTS , RADIATOR ISSUES , CYLINDERR HEAD PROBLEMS , MISFIRING AND NOW A HEAD GASKET PROBLEM . THIS BRINGS A SAFETY ISSUE TO ME THAT WHILE I AM DRIVING MY CAR IS MISFIRING ON ME IN THE MIDDLE OF THE ROAD WHILE THERE IS TRAFFIC GOING ON AND TONS OF PEOPLE ON THE ROAD . I COULD POTENTIALLY BE DRIVING THIS VEHICLE AND BECAUSE OF ALL OF THIS ELECTRICAL ISSUES THAT GM IS NOT CAPABLE OF MANUFACTURING CORRECTLY ON THESE VEHICLES (CHEVY CRUZE) MY CAR COULD OF BLEW UP WHILE DRIVING IT. I HAVE MY NIECES AND NEPHEWS IN THE CAR WHILE THE CAR SHAKES OUT OF NOWHERE WHICH COULD OF PUT THERE LIFE IN DANGER . CHEVY IS NO HELP WHAT SO EVER THEY ONLY WANT TO CHARGE TO EVEN LOOK AT A CAR THEY MANUFACTURED!!!! I ASK FOR HELP FROM THEM AND THEY SEEM SO CAREFREE . MY LIFE IS IN DANGER AND NO ONE CARES!! SOMEONE WILL DIE BY GM HANDS IF THIS ISSUE CANNOT BE CORRECTLY FIXED ON THESE VEHICLES . YOU GUYS ARE SELLING CARS THAT CAN KILL SOMEONE AND ONCE YOU GUYS ARE NOTIFIED OF THIS NO ONE CARES . ONCE THERE IS A LAWSUIT UNDER YOUR COMPANY THEN MAYBE YOU GUYS WILL TAKE THIS SERIOUS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150670November 10, 2018
VISIBILITY/WIPER
WIPER ASSEMBLY BROKE AND DEALER REPLACED ASSEMBLY AND MOTOR, 1 MONTH LATER NEW ASSEMBLY HAS BROKEN AGAIN, CAUSING WIPER ARMS TO FREEZE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150727November 10, 2018
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
ON OCTOBER 19,2018 MY IN LAWS WERE TRAVELING NORTH ON ROUTE 61 IN PENNSYLVANIA. THEY CAN TO A RED LIGHT AND RAN INTO THE BACK OF A MINIVAN AND THE AIRBAGS DEPLOYED. THEN WE DONT KNOW WHAT HAPPENED, BUT THE CAR ACCELERATED AND WENT THE LENGTH OF A FOOTBALL FIELD AND THEY HIT A POLE AND MY MOTHER IN LAW DIED INSTANTLY AND MY FATHER IN LAW DIED AT 5:10 AM.MY CONCERN IS WHY ISN'T IT AN INDUSTRY STANDARD THAT ONCE THE AIRBAGS ARE DEPLOYED THE THROTTLE DOESN'T SHUT DOWN. IF THE THROTTLE WOULD HAVE NOT WORKED THEY WAY STILL BE ALIVE.IF YOU CANT HELP ME COULD YOU SEND ME IN THE RIGHT DIRECTION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
2
#11150332November 9, 2018
ENGINE
FROM ONSTAR: P0087 THE ENGINE AND TRANSMISSION SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE ENGINE COOLING SYSTEM WHICH MONITORS AND CONTROLS ENGINE TEMPERATURE TO MAINTAIN OPTIMAL OPERATING TEMPERATURES AND AVOID OVERHEATING CONDITIONS. IF YOU ARE DRIVING UNDER NORMAL OPERATING CONDITIONS, PLEASE CHECK THE TEMPERATURE GAUGE ON THE INSTRUMENT PANEL. IF THE NEEDLE IS IN THE RED WARNING AREA, THE ENGINE IS TOO HOT. PULL OFF THE ROAD, STOP THE VEHICLE, AND TURN OFF THE ENGINE AS SOON AS POSSIBLE SERVICE AS SOON AS POSSIBLE CONDITIONS: DRIVING 30MPH, ASPHAULT, WINTER WEATHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150359November 9, 2018
SERVICE BRAKES
AS I'M DRIVING IN THE CITY OF ATLANTA GEORGIA MY CAR CHEVY CRUZE 2012 HAS MANY ISSUES AS THE CAR BEING IN MOTION AS I PRESS THE BRAKES TO COME TO A STOP THE BRAKES PRESSURE GETS AND DO NOT STOP I FOUND OUT DID I HAVE TO TAP ON THE GAS AGAIN AND THEN PRESS THE BRAKE TO GET IT TO COMPLY SORT OF SCARY ALMOST CAUSING A WRECK EVERY TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149786November 6, 2018
ENGINE
WHILE DRIVING DOWN THE ROAD STILL WITHIN CITY LIST, THE CAR BEGAN MAKING A KNOCKING NOISE, THE CHECK ENGINE LIGHT CAME ON AND A LOW OIL PRESSURE WARNING FLASHED. AFTER TAKING IT TO A LOCAL MECHANIC WE WERE TOLD THAT THE ENGINE IS BLOWN WITH 122K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145212November 4, 2018
SERVICE BRAKES
WHILE LOOKING FOR PARKING IN MY APARTMENT COMPLEX IT BECAME VERY HARD TO PRESS DOWN ON THE BREAK PEDDLE AND I WAS FORCED TO USE MY E-BREAK TO STOP. MY BREAK PEDDLE IS NOW VERY HARD TO PRESS AND AFTER SPEAKING WITH A MECHANIC I WAS TOLD IT WAS THE POWER BREAK BOOSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145254November 4, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHILE DRIVING THE ENGINE TOTALLY LOOSES POWER AND THE ENTIRE CAR IS SHUT OFF AND COMES TO A STOP. LOTS OF ELECTRICAL MESSAGES SHOW UP, AND SOMETIMES THE KEY CANNOT COME OUT OF IGNITION. AFTER AN HOUR, SOMETIMES IT WILL RESTART. I HAVE HAD IT TOWED THREE TIMES TO THE DEALER. AT FIRST THEY THOUGHT IT WAS THE NEGATIVE BATTERY CABLE, BUT ITS STILL HAS THE PROBLEM. STARTING TO NOT BE ABLE TO TRUST THIS CAR AS ITS A HAZARD TO DRIVE NOT KNOWING WHEN IT WILL CUT OUT AND JUST STOP WITH NO POWER TO EVEN HAVE WINDOWS ROLL UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145147November 3, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WOW THIS IS THE BAD CAR EVER I HAVE A LOT FIRST AIR FLOW SENSOR BAD PVC VALVE 2 TIMES NEW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Cruze