Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11364014October 12, 2020
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363829October 11, 2020
STRUCTURE:BODY
OPENED TRUNK TODAY AFTER CAR WAS PARKED IN A PARKING UNCOVERED IN A NORMAL RAIN (NOT HEAVY OR SEVERE WEATHER) AND WATER WAS IN TRUNK AROUND THE BOTTOM GASKET SEAL AND DIP WHERE THE TRUNK LATCH IS. UPON FURTHER INSPECTION THE WATER HAS LEAKED INTO THE BOTTOM OF THE TRUNK WHERE THE SPARE TIRE AND BATTERY IS AND THE TRUNK LINER IS SOAKED AT THE BOTTOM WHERE IT COMES IN CONTACT WITH THE SEAL WHEN CLOSED. UNSURE AS TO WHERE THE LEAK IS HAPPENING AS NOTHING ELSE FEELS WET AROUND THE SEALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363711October 10, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
THE 2011 CHEVY CRUZE ECO HAS BEEN HAVING A COUPLE ISSUES FROM THERE BEING A SMALL OIL LEAK COMING FROM THE ENGINE IT DRIPS MORE AFTER DRIVING AND ALSO ANOTHER LITTLE LEAK TOWARD THE BACK OF THE CAR THEN ALSO MY STABLITRAK AND TRACTION CONTROL ISSUES KEPT ME FROM GETTING OUT OF AN ACCIDENT BECAUSE MY WHEELS DIDN'T MOVE THE WAY I PLANNED TOO, THE RADIATOR FAN ALSO HAS BEEN WORKING HARDER THEN USUALLY IT NON STOP IS BLOWING VERY HARD TO KEEP THE CAR COOL. LAST UNDER THE CAR THE BOTTOM TRAYS HAVE SOME OIL BUILDING UP AND BUILDING UP
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11363712October 10, 2020
ELECTRICAL SYSTEM
ALSO FROM THE OTHER COMPLAINT I'VE MADE ON MY 20011 CHEVY CRUZE ECO IS THAT WHEN I'VE TRIED STARTING MY CAR IT SKIPPED THEN WAS HAVING TROUBLE STARTING SO I TOOK MY KEY OUT AND GOT ANOTHER CAR AND HOOKED THE JUMPER CABLES UP TO IT AND LET IT CHARGE FOR A LITTLE WHILE THEN I PUT THE KEY INTO THE IGNITION AND HAD TROUBLE STARTING IT UP IT STARTED UP FIRST TRY JUST NOT AS USUAL IT TOOK ABOUT A COUPLE SECOND INSTEAD OF INSTANTLY STARTING UP THIS MAKE ME BELIEVE THAT THE CAUSE OF THIS IS A FAULTY IGNITION OR ALTERNATOR THE ONLY DAMAGED CAUSED FROM THE ACCIDENT WAS THE HEADLIGHT AND PASSENGER FENDER AND BUMPER BODY THE ONLY DAMAGED PART ON THE UNDER THE HOOD WAS THE AIR BOX INTAKE AND A HOSE MOVED AROUND BUT NOT DAMAGED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11363641October 9, 2020
ENGINE
THE VALVE COVER KEEPS BLOWING. THEN IT STARTS LEAKING OIL. WHEN IT BLOWS YOU CAN NOT USE THE AIR BECAUSE IT WILL DECREASE THE POWER IN THE CAR. THERE IS NO ACCELERATION WHEN THIS HAPPENS ALSO. I HAVE HAD THIS REPLACED 3 TIMES ALREADY AND IT JUST BLEW AGAIN. THIS ISSUE SHOULD BE ADDRESSED AND FIXED. I HAVE HAD MY CAR FOR 3 YEARS AND THIS IS THE 4TH TIME WITH THE SAME ISSUE. THIS COSTS ANYWHERE FROM $450 AND UP DEPENDING ON WHERE IT IS FIXED. UNACCEPTABLE. THE VALVE COVER GASKET BLOWS WHILE DRIVING. YOU NOTICE A CHANGE IN CAR POWER AND LACK OF ACCELERATION. THE ENGINE LIGHT COMES ON AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363507October 8, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
STEREO BLINKS ON AND OFF, WHILE DRIVING OR PUTTING THE WINDOWS UP OR DOWN OR EVEN SITTING AT A STOP LIGHT. DASH LIGHTS BELOW THE STEREO BLINK ON AND OFF. STABILI TRACK LIGHT, ABS LIGHT BLINK ON AND OFF. WARNING LIGHTS ON THE DASH FLASH. BLINKERS TURN OFF INTERMITTENTLY. THIS NEEDS TO BE A RECALL!!!!! I'M NOT THE ONLY HAVING ISSUES LIKE THIS. WE DON'T SPEND 1000'S OF DOLLARS FOR GARBAGE. I CAN'T AFFORD TO KEEP FIXING THIS THING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363297October 7, 2020
POWER TRAIN
COOLANT HOSE LEAKAGE, CRACKED COOLANT HOSE CONNECTOR, THERMOSTAT BROKEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362673October 4, 2020
STRUCTURE:BODY
MY DRIVER'S SIDE WINDOW FELL INTO THE DOOR UNEXPECTEDLY. NO DAMAGE, NO ACCIDENT. JUST SEEMED TO FALL INTO DOOR WITH NO PRECURSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362594October 3, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
2016 CHEVROLET CRUZE LS REAR-WINDSHIELD OUTER BRAKE LIGHT PLASTIC HOUSING HAS VERTICAL CRACK ON THE RIGHT-HAND SIDE OF THE OUTER PLASTIC HOUSING. UPON RESEARCHING, THIS WRITER FOUND ONLINE THREADS AND OTHER COMPLAINTS OF THE SAME ISSUES WITH THE OUTER PLASTIC HOUSING HAVING A VEHICLE CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362483October 2, 2020
ELECTRICAL SYSTEM
WHENEVER I LEAVE THE KEY IN THE IGNITION (USUALLY DO WHEN IT'S PARKED IN MY GARAGE) EVERY NOW AND THEN AFTER PARKING THE CAR, AFTER A FEW MINUTES. THE LIGHTS ALL COME ON AS IF SOMEONE IS TRYING TO START IT. SOMETIMES IT'LL BARELY ROLL OVER. THE STARTER STARTS TO ENGAGE. IT'LL QUIT AND THEN GO INTO COMPLETE OFF MODE. SOMETIMES IT'LL ACTUALLY TRY TO START BUT CAN'T SINCE THE KEY IS IN THE OFF POSITION. IT WILL CONTINUE TO TRY TO START REPEATEDLY SOMETIMES. I'VE BEEN KEEPING AN EYE ON IT AND NOW HAVE TO REMOVE THE KEY FROM THE IGNITION EVERY TIME I PARK THE CAR. THE SERVICE ANTI THEFT LIGHT CAME ON THE MOST RECENT TIME IT HAD HAPPENED. BUT IMMEDIATELY WENT AWAY AFTER STARTING THE VEHICLE AND HASN'T CAME BACK SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362172October 1, 2020
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT OIL AND COOLANT WERE MIXING IN THE ENGINE AND THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE RADIATOR, WATER PUMP, THE THERMOSTAT HOUSING AND COOLANT RESERVOIR WERE REPLACED. SIR WALTER CHEVROLET (8501 GLENWOOD AVE, RALEIGH, NC 27612), WAS CONTACTED AND INFORMED OF THE FAILURE AND AN APPOINTMENT WAS SCHEDULED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V288000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361947September 30, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
HIGH-MOUNT STOP LIGHT LEAKING AGAIN AFTER RECALL REPAIR. SCREW MOUNTING HIGH MOUNT STOP LIGHT HAS BACKED OUT AGAIN CAUSING LEAKING ONTO THE HEADLINER AND WATER COLLECTING IN THE BATTERY TUB. DEALER REFUSES TO COVER COST OF FIXING IT DUE TO "WORK WARRANTY" LAPSED. EXTENDED WARRANTY REFUSES TO COVER IT AS IT IS CLASSIFIED AS A 'TRIM PIECE' EVEN THOUGH IT IS REQUIRED BY D.O.T. I SHOULDN'T HAVE TO PAY TO HAVE THIS FIXED AGAIN AS IT'S ALREADY A KNOWN ISSUE THAT WAS RECALLED ONCE BEFORE AND THEIR 'FIX' OBVIOUSLY DIDN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361733September 29, 2020
ENGINE
I'VE RECEIVED A LETTER FROM GENERAL MOTORS AWARING ME ABOUT THE POSITIVE CRANKCASE VENTILATION (PCV) PRESSURE REGULATOR VALVE. THAT MAY DEVELOP A CONDITION WITH MY VEHICLE, AND I BELIEVE MY VEHICLE IS IN THE CONDITION AS THEY DESCRIBED. BUT THE I CAN ONLY GET IT REPAIR AT NO COST IF MY VEHICLE WAS LESS THEN 120,000 MILES. I BOUGHT THE CAR IN JUNE 2020 AT 160,000 MILES. MY CONCERN IS THAT NOW KNOWING ABOUT THIS ISSUE WORRIES ME AND MY FAMILY'S SAFETY GETTING AROUND. AS THIS IS MY MAIN VEHICLE USE TO GET TO WORK, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361588September 28, 2020
ENGINE
I HAVE HAD TO CHANGE MULTIPLE PARTS RELATING TO THE COOLING SYSTEM OF THIS VEHICLE. THE PLASTIC PARTS HAVE EACH MELTED AND REQUIRED REPLACEMENT. UPON RESEARCH, MANY OTHERS HAVE HAD SIMILAR ISSUES. MY VEHICLE CONTINUES TO OVER HEAT, AND PARTS CONTINUE TO NEED REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361253September 26, 2020
ELECTRICAL SYSTEM, STEERING
WHILE I WAS DRIVING MY CAR WILL SAY ROLL DRIVER WINDOW UP AND DOWN. THEN IT LOST POWER STEERING FOR A FEW SECONDS. PARKED IT AT MY HOUSE WENT TO START IT AND IT LOST ALL POWER BUT THE FLASHERS STAYED ON. IT HAS HAPPENED TWICE IN THE PASSER TWO WEEKS. I TALKED TO ANOTHER PERSON THAT HAD THE SAME CAR AND THEIRS DID THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361311September 26, 2020
SEAT BELTS
PASSENGER FRONT SIDE SEAT BELT WONT LATCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361086September 25, 2020
POWER TRAIN
AT 15,000 MILES MY MANUAL TRANSMISSION BEGAN MAKING NOISES AT HIGHER RPMS UNDER LOADS. VIBRATIONS WERE FELT AT THE CLUTCH PEDAL WHEN SHIFTING. VIBRATIONS FELT THROUGHOUT THE VEHICLE WHEN ACCELERATING AT HIGHER ENGINE LOADS. THIS WAS AT BOTH HIGHWAY AND CITY DRIVING. THE DEALERSHIP INVESTIGATED AND FOUND THE CLUTCH ASSEMBLY AND THE FLYWHEEL HAD SOME KIND OF DAMAGE. ALL PARTS WERE REPLACED UNDER WARRANTY INCLUDING THE SLAVE CYLINDER WHICH HAS A HISTORY OF FAILING. THE SLAVE CYLINDER ALREADY HAS SEVERAL SERVICE BULLETINS AGAINST IT. THE LIST OF PARTS REPLACED ARE THE CLUTCH DISC, THROWOUT BEARING, PRESSURE PLATE, PILOT BEARING, FLYWHEEL AND SLAVE CYLINDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361111September 25, 2020
AIR BAGS, WHEELS
TL* THE CONTACT OWNED A 2016 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH THEN MAKING A RIGHT TURN, THE FRONT PASSENGER SIDE WHEEL FEEL OFF THE VEHICLE. THE VEHICLE ROLLED OVER THE WHEEL AND THE SIDE AIR BAGS ENGAGED BUT THE FRONT AIR BAGS DID NOT. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE VEHICLE WAS TOWED TO THE DEALER HENDRICK CHEVROLET SHAWNEE MISSION 8300 SHAWNEE MISSION PKWY, MERRIAM, KS 66202 (913) 225-7967 AND THEY ALONG WITH THE INSURANCE REPRESENTATIVE TOTALED THE VEHICLE. THE FAILURE MILEAGE WAS 28,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11361128September 25, 2020
POWER TRAIN
WITH ONLY 12,100 MILES ON THE VEHICLE, THE DUAL MASS FLYWHEEL AND CLUTCH SUDDENLY FAILED UPON A FALSE START AND THEN MADE THE VEHICLE UNSAFE TO DRIVE. REPAIRS REQUIRED A NEW FLYWHEEL AND A CLUTCH HYDRAULIC COMPONENT REPLACEMENT. THE FAILURE APPEARED TO HAPPEN QUICLY WITH THE FALSE START WHILE PARKED, BUT SUBSEQUENT DRIVING ON THE HIGHWAY THE CLUTCH WAS UNRELIABLE AND CAUSED AN UNSAFE CONDITION WHERE THE VEHICLE COULD STALL IN TRAFFIC. I WAS ABLE TO LIMP INTO THE DEALERSHIP FOR REPAIRS, BECAUSE IT WAS A SHORT DRIVE FROM WHERE THE FAILURE HAD OCCURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361154September 25, 2020
UNKNOWN OR OTHER
I BOUGHT THIS CHEVROLET CRUZE NEW IN JULY 2017. FROM NEW, AFTER YOU DRIVE THE CAR FOR APPROXIMATELY 15 MINUTES WITH THE AIR CONDITIONER ON, THERE IS A CHEMICAL SMELL COMING FROM THE VENTS. IT LASTS ABOUT 5 MINUTES BUT MAY COME BACK WITH A LONGER DRIVE. IT IS A VERY UNPLEASANT SMELL. I TOOK IT TWO DEALERS AND HAVE WORKED WITH GM. GM ADMITS THERE IS A PROBLEM AND HAVE RELEASED PIT5726 DESCRIBING THE EXACT PROBLEM I AM HAVING, BUT THEY DO NOT HAVE A SOLUTION TO OFFER ME. I AM CONCERNED ABOUT INHALING THIS CHEMICAL SMELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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