Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#10410411July 4, 2011
SERVICE BRAKES, HYDRAULIC
I HAVE AN LT CRUZE MODEL 2011. THE BRAKE PEDAL FEELS SOFT (AS IF THE BRAKE FLUID HAS SOME AIR IN IT) CAUSING THE CAR NOT TO RESPOND NORMALLY TO BRAKES AND IT VERY EVIDENT IS THE SLOWER SPEEDS. THE PROBLEM STARTED AFTER ABOUT 2000 KM FROM USE. I HAVE A FRIEND (WHO OWNS ANOTHER CRUZE) AND WAS DRIVING MY CAR AND COMMENTED THAT THE BRAKES FEELS "WEARED"! I COMPLAINED DURING BOTH THE 5000 AND 10000 KM SERVICE BUT NOTHING WAS FOUND WRONG AS THEY CLAIMED. NOW I HAVE TO CONCENTRATE VERY MUCH DURING TRAFFIC SPEEDS TO NOT MAKE AN ACCIDENT!!! THIS IS A CONSTANT ATTITUDE OF MY CAR AND I DO NOT KNOW WHAT TO DO? P.S: THERE WAS ANOTHER PROBLEM OF A VERY STRANGE AND LOUD NOISE DURING BRAKING WHILE MOVING BACKWARD, BUT THIS WAS REPAIRED BY CHANGING THE CALIPERS OF REAR BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408888June 25, 2011
POWER TRAIN:MANUAL TRANSMISSION, VEHICLE SPEED CONTROL
I AM VERY DISAPPOINTED WITH MY NEW 2011 CHEVY CRUZE ECO (1.4L 6 SPEED MANUAL TRANSMISSION) THE CAR LOOSES POWER ESPECIALLY WHEN TRY TO ACCELERATE UP HILLS, TOTAL LOSS OF POWER AND LACK OF RESPONSE. THIS KEEPS HAPPENING OUT ON THE FREEWAY. I HAVE MY FOOT PRESSED ALL THE WAY DOWN ON ACCELERATOR, BUT NO RESPONSE FROM THE CAR. CAR HAS SLOWED DOWN TO 30 MPH GOING UP THE HILLS ON FREEWAY PUTTING ME IN AN UNSAFE POSITION. IT HAPPENS ON LEVEL SERVICES TOO, TRY TO GET THE CAR GOING WHEN AT A STOP LIGHT IS HARD TOO, I GIVE THE CAR GAS AND GET VERY SLOW RESPONSE, WHEN IT DOES RESPOND THE CAR IS VERY JERKY GOING THRU THE GEARS, AFRAID THIS MAY CAUSE AN ACCIDENT FOR FAILURE TO MOVE OUT AND WITH THE TRAFFIC. IT HAPPENS WITH ALL THE GEARS ! I HAVE PROBLEMS TOO WITH THE CAR OVER- ACCELERATING GOING NOW HILLS. ALL THE ABOVE CONTINUE TO HAPPEN DESPITE FOLLOWING THE OWNERS MANUAL FOR OPERATING THE VEHICLE. I FEEL STRONGLY THAT THIS IS A UNSAFE VEHICLE. I BOUGHT THE CAR WITH A 4 CYL TURBO WITH HOPES I WOULD HAVE A LITTLE EXTRA POWER, I HAVEN'T SEEN IT YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407491June 20, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2011 CHEVY CRUZE IT HAS A SHIFTING PROBLEM. I WAS DRIVING IT HOME ONE DAY AND THE TRANSMISSION WOULD NOT SHIFT AND THE CAR BASICALLY STOPPED SUDDENLY. THIS ALMOST CAUSED AN ACCIDENT BECAUSE THE CAR BEHIND ME ALMOST REAR ENDED ME BECAUSE OF THE SUDDEN STOP. I TOOK THE CAR TO THE DEALER AND THE REPLACED THE TRANSMISSION COMPONENTS AND IT STILL HAS THE SAME PROBLEM. THEY ARE NOT SURE WHAT IS CAUSING THIS PROBLEM. THE CAR ALSO WOULD NOT ACCELERATE WHEN TRING TO PASS SOMEONE. THESE ARE SOME SERIOUS ISSUES WITH THE CAR AND NO ONE SEEMS TO KNOW HOW TO FIX THEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407505June 20, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHEN THE STOPPED THE CONTACT BEGAN TO DEPRESS ON THE ACCELERATOR PEDAL BUT THE VEHICLE HESITATED TO ACCELERATE. THE SPEEDOMETER DISPLAYED THAT THE SPEED WAS RISING BUT THE VEHICLE WOULD NOT ACCELERATE. WHEN THE VEHICLE ACCELERATED IT DID SO AT THE SPEED DISPLAYED ON THE SPEEDOMETER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407372June 18, 2011
STEERING
INTERMITTENT POWER STEERING FAILURE. THIS HAS HAPPENED SEVERAL TIMES. THE STEERING JUST GOES DEAD EVEN WHEN IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407320June 17, 2011
EQUIPMENT
I BOUGHT A 2011 CRUZE AND PART OF THE SELLING POINT WAS THAT IT WAS BLUETOOTH EQUIPPED. MORE AND MORE STATES ARE PASSING HANDSFREE LAWS AND THE BLUETOOTH WAS IMPORTANT TO ME. IT WORKED MAYBE 2 MONTHS. THE PHONE WILL NOT STAY CONNECTED. IT CONNECTS FOR A MINUTE THEN DISCONNECTS FOR A MINUTE AND CONTINUES THIS CYCLE. I COMPLAINED TO CHEVROLET AND THE LADY SENT ME TO THE DEALER TO CHECK FOR UPDATES. I DID BUT THE DEALER STATED THAT IT WAS THE PHONE. COME TO FIND OUT, GM HAS A LIST OF PHONES THAT ARE SUPPOSED TO WORK WITH THE CRUZE. ALL OF THEM DON'T EVEN WORK. I'VE BEEN BOUNCED ALL OVER TO DIFFERENT REPAIR SHOPS TO NO AVAIL. IF YOU WILL LOOK BACK, GM HAS ALREADY HAD OTHER RECALLS IN THE PAST AND IT SEEMS THAT THE ONSTAR MODULE DID NOT LIKE JUST ANY BLUETOOTH PHONE. IT SEEMS THAT IF THE ONSTAR MODULE IS REPLACED, THE BLUETOOTH PROBLEM STRAIGHTENS OUT. I CAN'T GET THAT ACROSS TO THE DEALER BECAUSE THE ONSTAR PHONE IS WORKING AND THEY WON'T REPLACE IT. WITH A LITTLE INTERNET WORK, YOU CAN FIND ALL KINDS OF FORUMS COMPLAINING ABOUT THE CRUZE'S BLUETOOTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407172June 16, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE WOULD NOTICE THAT THE VEHICLE WOULD HESITATE OR JERK FORWARD. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HER THAT THE TCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPROGRAMMED FOR THE TCM YET THE FAILURE PERSISTED AND THE VEHICLE BECAME HESITANT TO ACCELERATION ATTEMPTS WITHIN MOMENTS OF LEAVING THE DEALER. THE VEHICLE WAS THEN TAKEN BACK TO DEALER AND THEY ADVISED HER THAT ALL OF HER PARTICULAR YEAR, MAKE AND MODEL VEHICLE OPERATED IN THAT MANNER. THE FAILURE MILEAGE WAS APPROXIMATELY 24. UPDATED 07/21/11 *BF UPDATED 3/20/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402868May 26, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THE VEHICLE WOULD INTERMITTENTLY HESITATE BEFORE JERKING INTO GEAR WHEN ACCELERATING FROM A STOP LIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402733May 25, 2011
POWER TRAIN, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THE TRANSMISSION WAS REPROGRAMMED, BUT THE FAILURE WAS NOT CORRECTED WHEN THE VEHICLE LOST POWER WHILE ACCELERATING AT ANY SPEED. THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN THE BRAKES WERE APPLIED. THE VEHICLE MOVED BACKWARDS WHILE THE BRAKE WAS DEPRESSED CAUSING THE CONTACT TO CRASH INTO A VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DID NOT REPLACE ANY PARTS AND ADVISED THE CONTACT HOW THE VEHICLE WAS DESIGNED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 752,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10402141May 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I WOULD LIKE TO FILE A COMPLAINT ON A 2011 CHEVY CRUZE FOR THE REASON THAT THE TRANSMISSION HAS AN ISSUE THAT MAY LEAD TO AN ACCIDENT THE TRANSMISSION COMES OUT OF GEAR WHILE DRIVING AND SITS IN NEUTRAL THEN POPS BACK INTO DRIVE THIS IS VERY UNSAFE I HAVE CONTACTED GM ON THE ISSUE AS WELL AS MY LOCAL DEALERSHIP AND HAVE HAD NO POSITIVE FIX TO THE ISSUE I FEEL THAT THIS MAY CAUSE AN ACCIDENT AND NEEDS TO BE LOOKED INTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401474May 18, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT HE WAS UNDER THE IMPRESSION THAT THE VEHICLE COULD BE TOWED BEHIND A RV. HE READ THE MANUAL THAT STATED THAT HE WOULD HAVE TO REMOVE FUSE 22 WHICH CAUSED HIM TO LOSE 12 VOLTS AND HE COULD NOT OPERATE THE AUXILIARY AFTERMARKET BRAKING SYSTEM. THE CONTACT CALLED AN AUTHORIZED DEALER WHO STATED THAT THEY WOULD PLACE A WIRE AROUND IT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY COULD NOT OFFER ANY ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 3,800. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 06/08/11*LJ UPDATED 07/08/11 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401085May 16, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, IT SUDDENLY ACCELERATED. HE ALSO STATED THAT THE RPMS EXTENDED FROM 0 TO 7. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,825.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399974May 11, 2011
STEERING
TL* THE DRIVER OWNED A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 65 MPH WHEN THE VEHICLE BEGAN TO STEER INDEPENDENTLY CAUSING THE CONTACT TO TRAVEL OFF THE ROAD. THE DRIVER WAS UNABLE TO CONTROL THE VEHICLE WHICH RESULTED IN A CRASH. A POLICE REPORT WAS FILED AND BOTH THE DRIVER AND PASSENGER WERE REPORTED INJURED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INSURANCE LOT. THE CONTACT WAS NOT SURE IF THE FAILURE HAD BEEN DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN AND THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10399548May 9, 2011
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 3 MPH THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL. THE PEDAL DROPPED BELOW THE ACCELERATOR PEDAL AND EXTREMELY CLOSE TO THE FLOOR BOARD. THE VEHICLE ALSO JERKED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE FAILURE RECURRED INTERMITTENTLY ON FOUR DIFFERENT OCCASIONS. THE CONTACT TAPED A BLOCK OF WOOD ON TOP OF THE BRAKE PEDAL TO RAISE THE BRAKE PEDAL 1 1/2 INCHES TO PREVENT IT FROM FALLING BELOW THE ACCELERATOR PEDAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50. UPDATED 06/09/11*LJ THE CONSUMER STATED THERE WAS VERY LITTLE ROOM BETWEEN THE ACCELERATOR AND BRAKE PEDALS. SO WHEN THE CONSUMER APPLIED THE BRAKE, HIS FOOT ALSO HIT THE ACCELERATOR PEDAL, WHICH CAUSED THE VEHICLE TO LUNGE FORWARD. UPDATED EVOQ. 06/15/11 UPDATED 07/11/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398878May 4, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH THE BRAKE PEDAL BECAME SPONGY UPON APPLICATION, FOLLOWED BY AN EXTENSIVE DELAYED RESPONSE. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION; HOWEVER, THEY STATED THAT THE BRAKES FUNCTIONED NORMALLY AS DESIGNED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. UPDATED 06/24/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397278April 24, 2011
EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY
THE DRIVER'S SIDE FLOOR MATS ON OUR 2011 CHEVY CRUZE ARE SUPPOSED TO ATTACH TO TWO RUBBER PINS ON THE FLOOR CARPET. HOWEVER, THE ATTACHING MECHANISM DOES NOT WORK AND THE FLOOR MATS ARE EASILY PUSHED FORWARD AND BEGIN BUNCHING UP UNDERNEATH THE GAS AND BREAK PEDALS. THIS IS A DANGEROUS SITUATION. I AM LOOKING AT TEMPORARILY REPLACING THE MATS WITH A HEAVIER RUBBERMAID MAT. CHEVY NEEDS TO FIX THIS PROBLEM IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396863April 19, 2011
EQUIPMENT, VISIBILITY:REAR WINDOW WIPER/WASHER
WHILE TEST DRIVING THE NEW 2011 CHEVY CRUZE I NOTICED THAT THE WINDSHIELD IS VERY SMALL AND THE REARVIEW MIRROR BLOCKS THE DRIVERS VIEW IM AND AVG 5'6 AND I COULD NOT SEE VERY WELL AT ALL . WHEN I TOLD THE DEALER ABOUT IT I WAS ENCOURAGED TO MOVE ON TOP ANOTHER VEHICLE IF I DIDN'T LIKE IT. I FEEL THIS ITS A SAFETY HAZARD . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394060April 3, 2011
SERVICE BRAKES, HYDRAULIC
WE PURCHASED AND TOOK POSSESSION OF A NEW 2011, CHEVY CRUZE ON WED., MARCH 30TH. FIRST NEW CAR IN 11 YEARS AND WE WERE THRILLED. THRUS., MARCH 31TH, MY HUSBAND ALMOST RAMMED THRU THE STORE FRONT OF A SHOP.....STOPPING INCHES BEFORE THE MAIN ENTRANCE......FRI., APRIL 1ST, WE WENT THRU A STOP SIGN INTO THE MIDDLE OF AN INTERSECTION AND ON APRIL 2ND I HAD A CAR FULL OF WOMEN COMING HOME FROM A LUNCHEON. LUCKILY, I PULLED OFF THE ROAD TO ADJUST THE TEMPERATURE BECAUSE IT WAS TOO WARM. I WAS ONLY DOING ABOUT 20 MPH AND STEPPED ON THEY BRAKE TO FIND I WAS ALSO STEPPING ON THE GAS PEDAL, JUST MY HUSBAND HAD DONE THE OTHER 2 TIMES. I WAS LUCKY I WAS ABLE TO SHOVE IT PARK. TRUST ME, WE R TAKING THE CAR BACK TO THE DEALER MONDAY, APRIL 4TH AND DO NOT KNOW WHAT THE RESPONSE WILL BE. IN THE MEAN TIME, WE R AFRAID TO DRIVE THE CAR. HAVE THERE BEEN ANY OTHER COMPLAINTS ON THIS TYPE OF VEHICLE. I WOULD FEEL AWFUL IF ANYONE GETS HURT OR INJURED BECAUSE I HAVE NOT BROUGHT TO EVERYONE'S ATTENTION?????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392902March 25, 2011
POWER TRAIN:MANUAL TRANSMISSION
I BOUGHT A BRAND NEW 2011 CHEVY CRUZE LS. AFTER ABOUT TWO WEEKS OF DRIVING THE VEHICLE I NOTICE THAT WHEN DRIVING IT IN MANUAL AND COMING TO A STOP THE CAR WOULD VIOLENTLY SHIFT INTO FIRST GEAR. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY CONTACTED GM. THEY ALSO TEST DROVE EVERY CHEVY CRUZE LS MODEL AND NON-TURBO ENGINE CRUZE THEY HAD IN STOCK AND FOUND THE SAME PROBLEM. THEY CONTACTED GM AGAIN AND GM INFORMED THEM THAT THEY WERE AWARE OF THE PROBLEM WITH THE LS AN NON-TURBO ENGINE MODELS AND THAT THEY DO NOT HAVE A SOLUTION OF FIX TO THE PROBLEM. I THEN CONTACTED GM AND ASKED THEM ABOUT THEIR 30 DAY GUARANTEE ON THEIR VEHICLES. THEY THEN INFORMED ME THAT THEY DO HAVE THAT POLICY BUT UNFORTUNATELY WOULD NOT HONOR IT BECAUSE OF MY CASE. WHEN I ASKED THEM WHAT THEY PLANNED TO DO ABOUT THE PROBLEM THEY INFORMED ME THAT THEY WILL CONTINUE TO SELL THE VEHICLE AND RECALL THEM LATER WHEN THEY ARE ABLE TO FIND A SOLUTION OF FIX TO THE PROBLEM. THE CAR NOW HAS 1000 MILES ON IT AND I AM AFRAID TO DRIVE THE CAR WITH MY FAMILY IN IT FOR FEAR THAT SOMETHING WILL HAPPEN WHILE I AM DRIVING. I THINK IT IS RIDICULOUS THAT GM IS AWARE OF THE PROBLEM AND WILL NOT RECALL THAT AFFECTED MODELS. I ALSO FIND IT VERY DISHEARTENING THAT GM DOES NOT HONOR THEIR CUSTOMERS LIKE THEY ARE ALWAYS ADVERTISING THEY DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392518March 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2011 CHEVY CRUZE. I JUST PURCHASED IN NOV 2010. ONE MONTH AFTER I HAD THE CAR I HAD TO TAKE IT INTO THE DEALER DUE TO STEERING NOISE WHEN WHEEL WAS TURNED LEFT/RIGHT. THEY HAD TO LUBRICATE SOME PARTS BY THE WHEELS. STARTING IN FEB 2011 I NOTICE THE CAR STARTED TO LURCH FORWARD WHEN YOU TOOK YOU FOOT OF THE BRAKE. IT BOGS WHEN YOU TAKE OFF, YOU WILL GO THEN THE CAR BOGS AND THEN IT GOES AGAIN. WHEN ITS GOING INTO GEARS (I HAVE AN AUTOMATIC 6 SPEED) ITS ROUGH AND THE CAR JERKS WHENEVER YOU ACCELERATE OR WHEN YOUR SLOWING DOWN. WHEN YOU TRY TO PASS ANYONE THE CAR BOGS AND THEN GOES(NOT GOOD AT ALL). YOU CAN APPLY MORE PRESSURE ON THE PETAL TO REACH YOUR NEEDED SPEED THE CAR WILL BOG THEN GO. IT HAS BEEN IN THE SHOP TWICE THIS MARCH. THE FIRST TIME THEY SAID THEY REPROGRAMMED THE TCM BUT I STILL HAD THE SAME PROBLEM. THE SECOND TIME THEY KEPT IT FOR TWO DAYS AND THE SERVICE MANAGER DROVE IT THEN HE DROVE ANOTHER CRUZE ON THE LOT AND I WAS TOLD THIS IS THE WAY THE CAR DRIVES AND I WILL GET USED TO IT. THIS IS A VERY DANGEROUS THING TO GET USED TOO. IT IS AN UNSAFE CAR AND IM STUCK WITH IT FOR 5 MORE YRS. TOTALLY UNCALLED FOR. I HAVE READ OTHER CUSTOMER COMPLAINTS ABOUT THIS ON THE CONSUMER GUIDE AUTOMOTIVE AND IT STATES THAT GM IS AWARE OF THIS PROBLEM BUT THEY ONLY STATE TO REPROGRAM THE TCM WHICH DOES NOTHING! THE SERVICE MECHANICS CANT DO ANYTHING BECAUSE THEY STATE THERE'S NOTHING TO DO. THESE CRUZES ARE AN ACCIDENT WAITING TO HAPPEN AND THE PROBLEM NEEDS TO BE FIXED. I AM TERRIFIED OF DRIVING THIS NEW CAR DUE TO THESE PROBLEMS. BUT IM TOLD THERE'S NOTHING THEY CAN DO BECAUSE THERE IS NO PROBLEM THAT'S HOW IT DRIVES. GM NEEDS TO CORRECT THIS PROBLEM BEFORE SOMEONE GETS HURT OR KILLED IN THIS CAR. I DO ALOT OF CITY DRIVING AND THIS IS NOT GOOD FOR THIS TO HAPPEN. IT SHOULD BE SMOOTH TAKE OFF AND STOPPING AND IT ISN'T. I HAVE NEVER HAD A CAR THAT DRIVES LIKE THIS. I CANT TAKE IT BACK IN BECAUSE IM TOLD THERE'S NOTHING THAT CAN BE DONE .. PLEASE LOOK INTO..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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