Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#10627114August 21, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 55 MPH, AN UNKNOWN WARNING SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TURBO CHARGER AND THE EXHAUST MANIFOLD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626804August 20, 2014
POWER TRAIN
WHEN TAKING OFF SOMETIMES IT LAUNCHES FINE LIKE A NORMAL CAR! BUT 40% OF THE TIME IT STALLS OUT, THAN DECIDES TO GO, WHICH HAS CAUSE ME TO ALMOST BE HIT MULTIPLE TIMES. SINCE THE FIRST TIME IT HAPPENED, ITS HAPPENING MORE OFTEN AND SHIFTING HARDER AND HARDER. IF THIS KEEPS UP IM GONNA LOSE MY TRANSMISSION WHEN I REALLY NEED IT PULLING OUT INTO TRAFFIC. I BOUGHT A CAR TO BE RELIABLE AND SAFE TO DRIVE, NOW I AM AFRAID TO PULL OUT INTO TRAFFIC BECAUSE OF THE CHANCE IT MAY NOT GO, AS IF ITS STUCK IN NEUTRAL. THE GM DIAGNOSIS WAS IT COULDN'T BE RE CREATED AND NO CODES SO ITS PERFORMING FINE! THIS IS CAUSED ME TO BE SCARED FOR MY LIFE AT TIMES AND MAKES ME VERY NERVOUS DURING DRIVING NOW. TRIED TO TALK TO GM CORP ABOUT IT AND THE SENT ME TO GM DIAGNOSIS TO KNOW WHAT'S WRONG BUT I'VE DONE THIS AND THEY SAY NOTHING IS WRONG! ANYONE IS WELCOME TO TAKE MY CAR OUT FOR A DRIVE TO EXPERIENCE THE FACT THAT IT IS NOT OPERATING RIGHT. PLEASE HELP FIGURE OUT THIS PROBLEM. FOUND MANY OTHER STORIES LIKE THIS ON OTHER CRUZE OWNERS. WE NEED TO FIGURE THIS OUT BEFORE ITS A RECALL ISSUES AND TAKES LIVES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626928August 20, 2014
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
WE HAVE A LOSS OF ENGINE POWER AT ANY SPEED AND TWO ERRORS COME UP, "SERVICE STABILITRACK" AND "SERVICE TRACTION CONTROL" . ENGINE LOSES POWER AND CANNOT MAINTAIN SPEED ESPECIALLY DANGEROUS WHEN TRYING TO MAINTAIN FREEWAY SPEEDS. ALSO HAPPENS AT LOW SPEEDS, 10 TO 25 MPH. THEREFORE IT CAN HAPPEN AT ANY SPEED. CAN RESET BY REMOVING BATTERY CABLE, BUT WILL HAPPEN AGAIN WITHIN A DAY OR TWO. THIS ISSUE STARTED ABOUT 6 MONTHS AGO. HAPPENS ALL THE TIME NOW AND IS VERY DANGEROUS. WENT ON LINE AND FOUND BLOGS WHERE OTHER PEOPLE ARE ALSO HAVING THIS SAME ISSUE. THEY ARE THE ONES THAT SUGGESTED WE TAKE OFF THE BATTERY CABLE TO RESET. WE CHECKED ALL THE FUSES AS ONE BLOG SAID AND THEY ARE ALL OK. CALLED CHEVY DEALER AND THEY HAD NO RECALL AND WANTED 100 DOLLARS TO LOOK AT IT AND THEN DECIDE IF IT FELL UNDER WARRANTY. PURCHASED CAR AT 43,000 MILES, CURRENTLY AT 73,000 MILES. THE ISSUE USED TO HAPPEN FROM TIME TO TIME NOW IT HAPPENS ALL THE TIME. THERE SHOULD BE A RECALL FOR THIS ISSUE. THE DEALERSHIP DOES NOT THINK IT IS COVERED BY THE WARRANTY BUT WILL NOT SAY UNTIL WE TAKE IT IN TO HAVE IT SERVICED. WE MIGHT ADD WE HAVE A STANDARD TRANSMISSION AS THIS MAY DIFFERENT THAN THE AUTOMATIC TRANSMISSIONS. TRYING TO SHIFT WITHOUT ANY ENGINE POWER IS A PROCESS IN TERROR ON THE FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626399August 19, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V151000 (POWER TRAIN); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER STATED THAT THEY COULD NOT REMEDY THE RECALL UNTIL AFTER TWO MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626438August 19, 2014
AIR BAGS, ELECTRICAL SYSTEM, SEATS
FRONT PASSENGER AIR BAG "OFF LIGHT" COMES ON INTERMITTENTLY ON MY 2011 CRUZE WHEN AN ADULT IS SITTING IN THE FRONT PASSENGER SEAT -- INDICATING THE AIR BAG SYSTEM IS OFF. I'VE TAKEN IT TO MY GM DEALERSHIP TWICE AND BOTH TIMES THEY SAY THAT EVERYTHING CHECKS OUT OK AND THERE IS NOTHING THEY CAN DO. THE CAR AIR BAGS HAVE NEVER BEEN DEPLOYED. THERE IS A FLAW WITH THIS SAFETY SYSTEM AND GM SHOULD STEP FORWARD AND COME UP WITH A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625902August 18, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
FIRST THE CAR WOULD NOT START. AFTER MULTIPLE ATTEMPTS IT DID START AND SERVICE ANTI THEFT SYSTEM FLASHED. SHORTLY AFTER, WHILE STOPPED, ALL OF THE DASH LIGHTS BEGAN FLICKERING ON AND OFF CAUSING MULTIPLE SERVICE CODES TO FLASH. THEN WHILE DRIVING THE POWER STEERING WOULD STOP WORKING AT RANDOM TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625906August 18, 2014
SUSPENSION, ENGINE, POWER TRAIN
I FOUND A WHITE METALLIC GUNK ON DRIVEWAY. I WENT TO INVESTIGATE FOR LEAKAGE, AFTER DEALER HAD ONE WEEK AHEAD APPOINTMENT AVAILABLE. I FOUND RUST ON THE WELDS OF THE MUFFLER, RUST ON THE HANGER RODS FOR THE MUFFLER, RUST ON NUTS AND BOLTS THROUGHOUT THE UNDER CARRIAGE, RUST ON METAL PARTS OF THE DRIVE SHAFT, RUST ON THE BACK TIRE TRIMS, RUST ON THE ENGINE BLOCK, RUST ON THE SUSPENSION, RUST ON THE SHOCKS, AND THE LIST GOES ON, ON THE MANY MORE PARTS OF THE UNDER CARRIAGE. NOT JUST RUST BUT CORROSIVE RUSTING, THAT JUST DIDN'T START OVER THE LAST THREE WEEKS. DEALER HAD TO FAIL TO PUT CAR UP ON RACK UPON RECEIVING FROM CHEVROLET, AND FAILED BEFORE HANDING IT. THIS TYPE OF RUSTING HAPPENS ONLY AFTER MAYBE THREE YEARS OR MORE AT LEAST ACCORDING TO PEOPLE I'VE SHOWN THE PHOTOS TO, WHO KNOW CARS. DEALERSHIP HAS A GM EXPERT COMING IN TO EXPECT THE CAR. FEEL VERY UNSAFE DRIVING THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621940August 13, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED WHILE TRYING TO START HER VEHICLE THE KEY BECAME STUCK IN THE IGNITION AND SHE WAS UNABLE TO RELEASE THE KEY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621943August 13, 2014
STEERING
WHILE DRIVING IN STRAIGHT LINE ON HIGHWAY THE STEERING LOCKED OR HIT A DEAD SPOT WHILE TRYING TO MAKE A MINOR CORRECTION TO STAY WITHIN MY LANE. I FELT A SLIGHT RESISTANCE THOUGH THE WHEEL TO MY STEERING CORRECTION AND THEN THE RESISTANCE WALL WOULD BREAK AND THE CAR WOULD RAPIDLY JERKED TO THE DIRECTION OF THE INPUT. FELT ALMOST LIKE A NOTCH IN A RATCHET. THIS PROBLEM WOULD REPLICATE THE OPPOSITE DIRECTION TO CORRECT FOR THE INITIAL OVER STEER INPUT CAUSED FROM PREVIOUS DEAD SPOT. CAR WOULD WONDER IN LANE CHASING STEERING INPUTS AND DISTRACTING THE DRIVER DUE TO FULL ATTENTION NEEDING TO BE USED TO STEER THE CAR WITH OUT DRIFTING. PROBLEM MADE ME FEEL UNSAFE AND I HAD NO STEERING FEEL WITH THE CAR. MAKES DRIVING IN WINDY CONDITIONS DIFFICULT AND SCARY. I ALSO EXPERIENCED THIS IDENTICAL PROBLEM ON A RENTAL CRUZE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621734August 12, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
MY CAR KEEPS SHUTTING OFF WHILE IM DRIVING IT.. IT IS NOW NOT EVEN TURNING ON AT THIS POINT. I TRY TO START IT AND WONT TURNOVER. LAST WEEK WHILE DRIVING DOWN THE HIGHWAY AT SPEED 35-40, MY RADIO AND A/C TURNED OFF, THEN THE CAR BEGAN TO SLOW DOWN, THEN SHUT OFF IN THE MIDDLE OF THE HIGHWAY. I WANT TO ADD HOW EXTREMELY DANGEROUS THIS IS FOR ME (7 MONTHS PREGNANT, AND 2 LITTLE GIRLS IN CAR). I TRIED SCHEDULING AN APPOINTMENT SEVERAL TIMES FOR THE ELECTRICAL RECALL AND HAVE BEEN SCHEDULED FAR OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621305August 11, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V151000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/02/14*LJ UPDATED 3/9/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621344August 11, 2014
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
AFTER PURCHASING THE 2014 CRUZE ON JULY 29, 2014, I DROVE IT TO MY RESIDENCE WHICH WAS FOR 6 MILES AND PARKED IN MY DRIVEWAY. I PLACED THE SHIFT LEVEL IN THE PARK POSITION AND SET THE EMERGENCY BRAKE. MY GRAND DAUGHTER, AGE 16, ASKED IF SHE COULD TEST DRIVE THE CAR. AFTER ENTERING THE VEHICLE, SHE RELEASED THE EMERGENCY BRAKE AND ATTEMPTED TO START IT. THE CAR WOULD NOT START AND UNKNOWN TO HER WHILE ATTEMPTING TO START, THE VEHICLE SLOWLY WENT BACKWARDS INTO THE STREET. THE SHIFT LEVER IN THE VEHICLE WAS STUCK IN PARK AND WOULD NOT MOVE AND IT WOULD NOT START. I CALLED ON STAR AND ASKED THEM TO RUN A TEST ON THE CAR TO SEE WHAT WAS WRONG WITH IT. THE LADY CAME BACK WITH NO KNOWN PROBLEMS FROM THEIR TEST. I ASKED AND SHE CALLED A TOW TRUCK TO RETURN THE VEHICLE TO THE DEALER. THE CRUZE WAS REPAIRED THE NEXT DAY. THE PROBLEM WAS IDENTIFIED WITH A DEFECTIVE SHIFT CABLE. THE CASING AROUND THE SHIFT CABLE AT THE TRANSMISSION CRACKED CAUSING CABLE NOT TO RELEASE LEAVING TRANSMISSION IN FREE MODE. I WAS UPSET AND ANGRY WITH THE DEALERSHIP AND GM BECAUSE THE VEHICLE BROKE DOWN IN THE FIRST 6 MILES. I THEN CHECKED FOR RECALLS ON THE VEHICLE AND FOUND GM RECALL NUMBER 14048 AND NHTSA RECALL 14V092, WHICH IDENTIFIED MY DEFECT EXACTLY, BUT DID NOT INCLUDE MY VIN IN THE RECALL ORDER. I CALLED GM AND EXPRESSED MY CONCERNS THEY ASSIGNED A CASE NUMBER AND A VERY NICE LADY CALLED AND ASKED WHAT WOULD MAKE ME HAPPY. MY MAIN CONCERN WAS THE SAFETY OF MY FAMILY AND OTHER PEOPLE WHO HAVE BOUGHT THE CRUZE WITH A DEFECTIVE SHIFT LEVER CABLE. ONCE A PART IS IDENTIFIED AS DEFECTIVE IT SHOULD NO LONGER BE USED AND IT SHOULD BE REPLACED ON ALL MANUFACTURED VEHICLES. I WAS OFFERED A REPLACEMENT VEHICLE BY THE DEALERSHIP AND GM BUT I DECLINED THE OFFER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621389August 11, 2014
AIR BAGS
WHEN A PASSENGER IS SITTING IN THE SIT, THE AIRBAG SYSTEM WILL READ "OFF". I SHOULDN'T HAVE TO PAY FOR AN AIRBAG FAILURE ON GM FAULT. I DOCUMENTED A VIDEO OF THE AIRBAG SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621185August 10, 2014
SUSPENSION, ELECTRICAL SYSTEM
I RECENTLY PURCHASED A BRAND NEW 2014 CHEVY CRUZE. ON THE WAY TO WORK FOUR DAYS AFTER PURCHASING IT, I WAS SIDE SWIPED BY ANOTHER VEHICLE AT 55 MPH. MY VEHICLE WAS PUT INTO A SPIN, I HIT A CURB AND SNAPPED THE PASSENGER SIDE SUB FRAME, SPUN OUT, AND MY VEHICLE WENT UP INTO FLAMES. IT WAS ENGULFED WITHIN 20 SECONDS OF THE ACCIDENT. I HAD TO KICK THE DRIVER DOOR OUR BECAUSE IT WOULDN'T OPEN. I WAS LUCKY ENOUGH TO GET OUT OF THE CAR BEFORE BEING BURNED. THERE WERE NO DEATHS, I WAS THE ONLY OCCUPANT OF THE VEHICLE AND I WAS ABLE TO EXIT THE VEHICLE WITH A MODERATE CONCUSSION, AND MULTIPLE BRUISES. HAD THERE BEEN ANYONE ELSE IN THE CAR, THE OUTCOME WOULD'VE BEEN DIFFERENT. THE VEHICLE HAD 200 MILES ON IT AT THE TIME OF THE ACCIDENT. I DON'T RECOMMEND BUYING A CHEVY, THEY ARE NOT SAFE VEHICLES. GM WILL NOT RETURN MY PHONE CALLS OR DO ANYTHING TO CORRECT THIS ISSUE. *TR
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10621032August 8, 2014
SERVICE BRAKES
ON SEVERAL OCCURRENCES THE BRAKES FROM MY 2012 CHEVY CRUZE HAVE FAILED TO WORK. THIS IS ESPECIALLY TRUE WHEN BACKING UP. THE BRAKE PEDAL GETS REALLY HARD AND YOU REALLY NEED TO PUSH HARD ON BRAKE PEDAL TO SLOW DOWN, VEHICLE WILL NOT ALWAYS STOP. I HAVE NOTICED IT THE AC IS RUNNING THIS WILL HAPPEN EVERY TIME I BACK UP. I HAVE HAD MANY INSTANCES WHERE I HAVE ALMOST HIT OTHER CARS OR OBJECTS. I AM EXTREMELY WORRIED ABOUT THIS BECAUSE I USUALLY HAVE MY 2 YOUNG CHILDREN WITH ME WHEN THIS HAPPENS. I HAVE TAKEN MY CAR INTO THE LOCAL DEALERSHIP TO GET THIS CHECKED OUT. THEY HAVE TOLD ME THAT THE VACUUM SWITCH HAS ALREADY BEEN REPLACED AND THERE WOULD BE A $100 CHARGE TO DIAGNOSE THE PROBLEM EVEN THOUGH MY VEHICLE IS STILL COVERED BY WARRANTY. THE LAST TIME I TOOK IT IN THEY SAID NOTHING WAS WRONG WITH MY VEHICLE, EVEN THOUGH I AM STILL EXPERIENCING POOR BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620718August 7, 2014
ENGINE
TL* THE CONTACT OWNS 2011 CHEVROLET CRUISE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED AS THE ENGINE OVERHEATED. THE FAILURE OCCURRED WHILE THE CONTACT WAS SHUTTING OFF THE AIR CONDITIONER, WHICH CAUSED THE FRONT WINDOW TO BECOME FOGGED. THE FAILURE OCCURRED ON ONE OCCASION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620759August 7, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES
WHEN PUTTING THE 2012 CRUZE IN REVERSE THE BRAKES WOULD FAIL TEMPORARILY FORCING ME TO PUSH THE CAR INTO PARK. A WEEK LATER THE RADIO START TO TURN ON AND OFF. AT THIS POINT IN TIME AUG 7 2014 ONLY THE BRAKES HAVE BEEN FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619211August 6, 2014
SERVICE BRAKES, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE BRAKES FAILED INTERMITTENTLY AND A LEAK WAS NOTICED UNDERNEATH THE VEHICLE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE DEALER REPLACED THE VACUUM LEAK, CAM SHAFT COVER, AND VALVE COVER, BUT THE FAILURE RECURRED. THE SERVICE BRAKES WARNING INDICATOR ILLUMINATED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MECHANIC STATED THAT THE VALVE COVER AND PCV HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619275August 6, 2014
ELECTRICAL SYSTEM
BESIDES THE TRANSMISSION COMPLAINT I HAVE ALREADY MADE, I AM ALSO EXPERIENCING CONSTANT ELECTRICAL ISSUES. AN UPDATE WAS ALREADY RAN ON THE CAR'S COMPUTER FOR THIS COMPLAINT AND THE IGNITION SWITCH WAS LUBRICATED (HOPEFULLY THAT WILL PREVENT THE STEERING LOCK UP THAT OTHERS EXPERIENCE). NEITHER GM SOLUTION HAS PROVIDED AN END TO MY TROUBLE. DINGING WHEN KEYS AREN'T IN, CAR WON'T ALWAYS START, SERVICE THIS OR THAT DASH LIGHTS, RADIO DISPLAY GOES ON AND OFF, I CAN'T OPEN MY TRUNK WITHOUT THE PUSH BUTTON KEY FOB, THE STEERING IS NOW PULLING, AND ALSO THE HEADLIGHTS ARE NOW TURNING OFF AND ON WITHOUT MY HAND. THERE IS SOMETHING WRONG WITH THE ELECTRICAL COMPONENTS OF MY CAR, THINGS I SHOULD NEVER HAVE TO CONCERN MYSELF WITH...WHICH COULD LEAD TO ANY MALFUNCTION BUT THE CHEVROLET TECHS CAN NOT DIAGNOSE WHAT THEY SEE WITH THEIR OWN EYES BECAUSE THE COMPUTER OF THE CAR DOESN'T TELL THEM ANYTHING IS WRONG. AREN'T THERE ALTERNATE TROUBLESHOOTING METHODS INCLUDED WITH THE BLUEPRINT THEY DESIGNED BESIDES RELYING ON A POSSIBLY THIRD-PARTY CONTROL MODULE THAT ISN'T LOGGING ERRORS? I JUST HOPE I'M READY FOR WHATEVER HAPPENS AND THAT I CAN CONTROL A LOSS OF POWER WITHOUT SUFFERING INJURY TO MYSELF OR OTHERS. SCARY THINGS TO THINK ABOUT ON A 100 MILE ONE WAY, HIGHWAY SPEED COMMUTE. ALL OF THESE CARS SHOULD BE OVERHAULED OR REPLACED INSTEAD OF WAITING TO SEE WHICH ONE'S COMPUTER FROM WHICH LINE CRASHES FIRST BEFORE WE PUT OUT A RECALL. THESE ARE REAL SAFETY CONCERNS THAT ARE KILLING PEOPLE. CONCERNS THAT I CAN'T JUST TRADE OFF TO ANOTHER BLIND CONSUMER AND THEIR FAMILY. CONCERNS THAT EITHER CONSUMER OR MANUFACTURER HAVE TO PAY FOR. WE PAY WITH OUR SAFETY AND HARD EARNED DOLLAR TO OWN THEIR VEHICLES THAT THEY MAKE AND DON'T TAKE RESPONSIBILITY IN MAINTAINING A STANDARD FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619265August 6, 2014
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE HESITATED AND STALLED WHILE DRIVING VARIOUS SPEEDS. WHILE DRIVING ON AN INCLINE, THE CONTACT HAD TO KEEP THE CLUTCH PEDAL DEPRESSED IN FIRST AND SECOND GEAR TO PREVENT THE VEHICLE FROM STALLING. THE ACCELERATOR PEDAL ALSO HAD TO REMAIN DEPRESSED TO MAINTAIN ACCELERATION. THE VEHICLE ALSO STALLED WHEN THE GEAR WAS IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN ONCE, BUT THE FAILURE COULD NOT BE DUPLICATED. IN ADDITION, THE AIR CONDITIONING AND HEAT WERE INOPERABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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