Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#10854239April 8, 2016
ENGINE
ENGINE STARTS SHAKING WHEN AIR CONDITIONER IS ON AND WHILE IN STOP SIGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854346April 8, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
ON SEVERAL OCCASIONS MY VEHICLE HAS LOST POWER STEERING SERVICE. I HAVE ALMOST CRASHED INTO A METRO RAIL AND INTO ANOTHER VEHICLE BECAUSE I AM UNABLE TO TURN MY WHEEL. ON ANOTHER OCCASION, I WAS ABOUT TO PARK AND THE CAR TURNED OFF ON ME; THE KEY WAS LOCKED INTO THE IGNITION AND I COULDN'T TURN IT, THE DOORS LOCKED AND NOTHING WORKED. I WAS STUCK INSIDE UNTIL AFTER ABOUT 5 MINUTES, THE CAR UNLOCKED EVERYTHING AND THE ECU TURNED BACK ON. I'VE HAD TO TAKE IT TO THE DEALERSHIP TWICE FOR THIS PROBLEM AND THEY HAVE TOLD ME IT'S COVERED UNDER A "SPECIAL SERVICE" BUT THESE INCIDENTS HAPPENED ALMOST A YEAR APART. I DO NOT BELIEVE THE CAR IS FIXED. ALSO, THE SERVICE STABILITRAK AND OTHER LIGHTS FLASH ON AND OFF AND SO DO MY RADIO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853984April 7, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
CAR SUDDENLY SHIFTED INTO 4TH GEAR WHILE GOING 70 MPH. SQUALLED LEFT FRONT TIRE, AND VIOLENTLY SNATCHED STEERING WHEEL TO THE LEFT. AFTER SHUTTING CAR OFF, THE PROBLEM WAS GONE. SHORTLY AFTER, STABILITRACK, AND STEERING ALARM APPEARED ON MESSAGE DISPLAY. THAT CLEARED ONCE SHUT-OFF. THREE WEEKS LATER IT OCCURRED AGAIN. THIS TIME, ON A TRIP, IT DID THE EXACT SAME PROBLEMS FOUR TIMES IN A ROW. THIS IS A VERY DANGEROUS PROBLEM. IF I HAD NOT HAD A FIRM GRIP ON THE WHEEL, I WOULD HAVE BEEN HURT. I PITY THE FOOL WHO TAILGATES ME! I TOOK THE CAR TO THE LOCAL DEALER, AND HAD THE CALIFORNIA FLASH "RECALL" DONE. SENSE THAT THE TRANSMISSION HAS NOT SHIFTED DOWN WHILE AT HIGH SPEEDS, BUT NOW, THE STABILITRACK, AND ABS LIGHTS ARE STAYING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853412April 4, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
2013 CHEVROLET CRUZE ELECTRICAL HAZARD WHICH HAPPENS MOSTLY DURING THE RAIN OR WET ROADS OCCASIONALLY WHILE DRY. MAIN PROBLEM RADIO POWER AND DASH POWER CUT IN AND OUT AND OR FLUCTUATE WHILE DRIVING AND OR APPLYING BRAKES. THE ELECTRONIC POWER STEERING WILL, MOST OF THE TIME, CUT IN AND OUT ALSO WHILE TURNING TURNING KEY OFF AND ON AGAIN WHILE STATIONARY MAY FOR A SHORT TIME FIX THIS PROBLEM HOWEVER IT IS NOT A PERM ANY SOULUTION ONLY TEMPORARY AND MY ALSO RESULT IN A TOTAL NO POWER/ NO START CONDITION FOR THE VEHICAL POSSIBLE CAUSE IS LEAK IN THE CAR OR SHIELD IS NOT PROPERLY PROTECTION ELECTRONICS/WIRING ON THE VEHICAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852780March 31, 2016
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING LESS THAN 5 MPH, THE ACCELERATOR PEDAL FRACTURED WITHOUT WARNING. THE VEHICLE SURGED FORWARD AND CRASHED INTO A TREE. THE VEHICLE WAS COASTED BACK ONTO THE STREET AND PARKED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER WHO INDICATED THAT THE DRIVER SIDE FLOORMAT CAUSED THE FAILURE. THE CONTACT NOTICED THAT THE PEDAL WAS PLASTIC AND RANDOMLY DETACHED, WHICH WAS NOT ASSOCIATED WITH THE FLOORMAT. THE DEALER REPLACED THE ACCELERATOR PEDAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,765. UPDATED 05/18/16*LJ *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10852497March 30, 2016
POWER TRAIN
SINCE PURCHASE OF THE VEHICLE BRAND NEW IN 2013, CLUTCH HAS REPEATEDLY SMELLED LIKE BURNING CLUTCH AT RANDOM TIMES WHILE DRIVING IN 5TH AND 6TH GEAR AT HIGHWAY SPEEDS. THE DEALERSHIPS CLAIM THIS IS NORMAL. AT ABOUT 50K MILES WHILE DRIVING ON THE FREEWAY AT 60MPH IN 6TH GEAR FOR A PERIOD OF ABOUT 30 MINUTES, I STARTED SMELLING THE CLUTCH BURNING EVEN THOUGH I WASN'T SHIFTING AND DIDN'T HAVE MY FOOT ON THE CLUTCH. WHEN IT CAME TIME TO EXIT THE FREEWAY AND SWITCH GEARS THE CLUTCH WENT TO THE FLOOR AND I COULDN'T SHIFT INTO OTHER GEARS. I HAD TO PULL OVER AND TAKE MY CAR TO THE DEALERSHIP BY SHIFTING WHEN THE GEARS SYNCED. THE DEALERSHIP, KEYS CHEVROLET, IN VAN NUYS, TOLD ME I WAS RIDING THE CLUTCH AND CAUSED IT TO MELT AND WOULDN'T LISTEN TO ME ABOUT WHAT REALLY HAPPENED. MY LAST VEHICLE WAS A 1997 VW JETTA AND I TOOK THE ORIGINAL CLUTCH TO 157K MILES BEFORE TRADING IN FOR THIS CHEVY AND THE CLUTCH WAS STILL GOOD. I'VE BEEN A VALET FOR YEARS AND AN AUCTION COORDINATOR, I DON'T RIDE THE CLUTCH AND I CAN DRIVE ANY VEHICLE PROFESSIONALLY. THE 2013 CHEVY CRUZE LS HAS PROBLEMS. AFTER LOOKING ON THE CRUZETALK FORUMS, MANY MEMBERS HAVE FOUND THAT THE AMOUNT OF TRANSMISSION FLUID CHEVROLET PUTS INTO THEIR TRANSMISSIONS, ABOUT 2 QUARTS, IS NOT ENOUGH FOR 5TH AND 6TH GEAR AND THEY RECOMMEND PUTTING IN 2.5 QUARTS. CHEVROLET DENIES THERE IS A PROBLEM EVEN THOUGH THEY CAUSED MY CLUTCH TO MELT AND COST ME $1,800 TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852509March 30, 2016
ENGINE, FUEL/PROPULSION SYSTEM
STARTING AT 20-30K MILES, SERVICE STABILITRAK WOULD COME ON AND CHECK ENGINE LIGHT WOULD BLINK FOR 30 SECONDS. AFTER SHUTTING OF THE CAR THE SERVICE LIGHT WOULD GO OFF. EACH TIME I TOOK IT TO A DEALERSHIP THE CODE WAS CLEAR AND THEY WEREN'T ABLE TO FIND OUT WHAT WAS WRONG. I GOT CHARGED FOR $180 FOR CHECKING UP AND NOT HAVING A PROBLEM ONCE. ALL THE OTHER TIMES I BROUGHT IN THE VEHICLE THEY FOUND SOMETHING WRONG AND DIDN'T CHARGE ME. FINALLY OVER THE COUPLE YEARS I OWNED THE VEHICLE AND NOW AT 80K MILES, THE SERVICE STABILITRAK LIGHT HAD BEEN COMING ON MORE AND MORE, I FINALLY GOT IT TO COME ON AND GOT AN APPOINTMENT RIGHT AWAY. I TOOK IT IN AND THEY TOOK 2 DAYS TO FIND OUT THAT ALL MY SPARK PLUGS AND MY COIL PACK WAS RUSTED AND CORRODED. IT COST $700. I LIVE IN CALIFORNIA THERE IS NO SALT ON THE ROADS AND I DON'T LIVE BY THE OCEAN. THIS SHOULD NOT HAVE HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852500March 30, 2016
WHEELS
ALL THE WHEEL HUBS WENT BAD AT 40K MILES. THEY ALL MADE VERY LOUD VIBRATIONS WHILE DRIVING AT SPEEDS BETWEEN 25-75. THEY ARE SUPPOSED TO LAST 300K. NOT COVERED UNDER ANY WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851836March 27, 2016
ELECTRICAL SYSTEM
WHILE DRIVING, THE RADIO SCREEN SHUTS OFF AND ON, SERVICE STABILITRAK WARNING COMES ON FOR 2 SECONDS THEN GOES AWAY. WHILE PARKED, THE TRUNK OPENED AUTOMATICALLY TWICE. DEALERSHIP RESET THE ELECTRICAL AND THE PROBLEM IS STILL OCCURRING. BASED ON MANY OTHER COMPLAINS AND THE PROBLEM HAS NOT BEEN RESOLVED, THIS VEHICLE IS A LEMON. I WANT MY MONEY BACK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850940March 22, 2016
SERVICE BRAKES
2012 CHEVROLET CRUZE RECALLED FOR BRAKE FAILURE AT LOW SPEED. IT WAS ALLEGEDLY REPAIRED AT BACHARODT CHEVROLET, POMPANO BEACH, FL. SUBSEQUENTLY, THE BRAKES AGAIN FAILED AND A CRASH RESULTED AGAINST A WALL AT LOW SPEED IN MY APARTMENT PARKING LOT. AFTER COMPLAINT TO GM WAS SENT TO AUTO NATION CHEVROLET, DELRAY BEACH FL AND THEY DETERMINED THAT THE RECALLED REPLACEMENT SENSOR FOR THE BRAKES WAS NOT PUT ON CORRECTLY BY BACHRODT, AND THAT THEY FAILED AGAIN AND THAT CAUSED THE CRASH, NO INJURIES. GM PICKED UP COST OF REPAIR IN FULL INCLUDING BODY DAMAGE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10850421March 18, 2016
ELECTRICAL SYSTEM
MY CARS POWER STEERING WENT OUT WHILE I WAS DRIVING FOR SHORT BURSTS. I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT THE POWER CABLES TO THE BATTERY WENT BAD BUT THAT IT ISN'T COVERED UNDER WARRANTY. THIS CAR IS ONLY TWO YEARS OLD. THIS CAUSED ME TO HAVE A SMALL ACCIDENT BECAUSE THE POWER STEERING WENT OUT WHILE I WAS DRIVING AND ATTEMPTING TO MAKE A TURN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10850392March 18, 2016
POWER TRAIN
WHEN I WAS DRIVING HOME FROM WORK I NOTICED THE CHECK ENGINE LIGHT CAME ON.THEN AFTER THAT THE TRANSMISSION SLIPPED .THIS WAS ON A CITY STREET.I MANAGED TO ROLL IT TO THE SIDE OF THE ROAD.AFTER THAT I PUT IT IN PARK THEN DRIVE AND REVERSE AND IT WOULDN'T GRAB. SO I TURNED IT OFF AND BACK ON AFTER A FEW MINUTES AND IT WAS FINE FOR THE MOMENT BUT SLIPPED ON MY TWICE AFTER THAT BUT MANAGED TO MAKE IT HOME A MILE AWAY.TOOK IT TO THE MECHANIC THE NEXT DAY,WHO TOWED IT TO TRANSMISSION SPECIALIST,WHO TELLS ME I NEED ANOTHER TRANSMISSION PUT IN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850187March 17, 2016
ENGINE, POWER TRAIN
VEHICLE HAS 29,980 APPROXIMATE MILES. VEHICLE HAD A LEAKING TORQUE CONVERTER SEAL. WHILE DEALERSHIP WAS REMOVING TRANSMISSION, A STRAY BOLT FELL FROM THE INTERIOR OF THE MOTOR. BOLT DOES NOT BELONG TO CAR. IT HAS DAMAGED THE BELL HOUSING. NO OTHER DAMAGE HAS BEEN REPORTED AT THIS MOMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849912March 16, 2016
STEERING
STEERING LOCKED UP WHILE DRIVING DOWN ROAD. CAUSING AN ACCIDENT. WHILE DRIVING AT ABOUT 35MPH. STEERING WHEEL LOCKED UP ON ME AND I COULD NOT TURN AT A CURVE CAUSING ME TO SLAM ON BRAKES AND SLID OFF OF A DIRT ROAD INTO A DITCH AND TREE LINED AREA. DO HAVE POLICE REPORT AS WELL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10846410March 14, 2016
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHEN PURCHASING MY AUTO 2011 CHEVROLET CRUZE I WAS NOT TOLD THAT THIS 2011 CHEVROLET CRUZE HAD A COOLANT LEAK THAT THE COMPANY COULD NOT REPAIR. BEFORE I PURCHASED MY 2011 CHEVROLET CRUZE A GUARDER PLATE WAS INSTALLED TOO KEEP THE LEAK FROM BURNING OFF OF THE MOTOR AND NO REPAIR TO STOP THE COOLANT LEAK. MY 2011 CHEVROLET CRUZE OVER HEATED AND I WAS SENT A LETTER THAT CHEVROLET COMPANY WOULD REPLACE THE COOLANT ONCE IT GET LOW. I TOLD THEM THAT THIS COOLANT IS ALSO INSIDE THE CAB OF MY 2011 CHEVROLET CRUZE AND THEY SAID THAT I WOULD BE CHARGED TO HAVE MY 2011 CHEVROLET CRUZE CHECKED FOR REASON OF LEAK BUT ONCE COOLANT IS LEAKED OUT OR LOW THEY WOULD REPLACE IT. THIS CHEMICAL IS A LABELED 'A' POISON FOR HUMANS WITHIN IT'S LABEL. WHICH I HAVE HAD THOSE AFFECTS FROM IT'S RELEASE AT THIS POINT. I CANNOT GET CHEVROLET TO FIX THIS AND THEY SAID THAT THEY'LL NOT FIX IT JUST REPLACE COOLANT JUST FOR 2016 AFTER THEN THEY'LL NOT REPLACE LEAKED COOLANT. I ASKED THEM IF I COULD HAVE THE 2011 CHEVROLET CRUZE CHECKED WITHOUT HAVING A SERVICE CHARGE AND I WAS TOLD I COULD NOT THAT I'LL BE CHARGED A FEE. I WAS OFFERED A $2000.00 VOUCHER TO PURCHASE ANOTHER AUTO. BEING ONCE STRESS OF OVER HEATING OR CORRECT LEVELS OF COOLANT WITHING VEHICLE COOLANT FUNCTIONING COMPONENTS CANNOT OPERATE NORMALLY I'D HAVE TO REPLACE THOSE COMPONENTS AND IF NOT UNDER COMPONENTS WARRANTY I'LL BE CHARGED SERVICE VISIT AND PARTS AND LABOR RENDERED. I MENTIONED THAT THIS COOLANT CHEMICAL BURN OFF IS CAUSING SIGHT EFFECTS AND THAT IT CONTINUES SENDING THOSE CHEMICAL COOLANT FUMS INTO THE CAB OF THE VEHICLE AND I'M TAKING MEDICATION FOR THOSE SIGHT EFFECTS OF THE COOLANT'S CHEMICAL BURN OFF. AGAIN (GENERAL MOTORS CORPORATION LEGAL AGENT SAID THAT'S THE LEGAL OFFER AND IF NOT AGREED ACTIVE CASE FILE WOULD BE CLOSED. ON 3/10/2015 MY CASE FILE CLOSED WITH NO RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846413March 14, 2016
ENGINE
EXISTING RECALL RECALL NUMBER: 12V288000 APPLIES TO MY VEHICLE DESPITE MY VIN NOT QUALIFYING FOR THIS RECALL. I HAVE HAD TO REPLACE SEVERAL PARTS RELATING TO ENGINE COOLING INCLUDING A WATER PUMP ON TWO OCCASIONS WITHIN 9 MONTHS. IT IS WELL DOCUMENTED WITH MY GM SERVICE CENTER (BERGSTROM GM OF NEENAH, WI 920.722.1111) AND OTHER CERTIFIED MECHANICS THAT OIL HAS BEEN FOUND AND CLEANED OUT OF SEVERAL AREAS OF MY ENGINE INCLUDING: THE TURBO CHARGER, INTAKE MANIFOLD, THROTTLE BODY, CHARGE AIR COOLER AND ITS INLET AND OUTLET PIPES, AND CYLINDERS. IN ADDITION, MY THERMOSTAT HAS FAILED AND DOES NOT NOTIFY ME OF AN OVER-HEATING ISSUE. AN OVERHEATING ENGINE THAT LEAKS OIL THROUGHOUT WITH NO WARNING FROM THE THERMOSTAT IS A RECIPE FOR DISASTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849611March 14, 2016
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 50 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOR THE FAILURE ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,119.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846253March 12, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
THE RADIO/HVAC DISPLAY TURNS OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES COMES ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; 'BATTERY SAVER ACTIVE' AND 'SERVICE STEERING' DISPLAYS IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING MAY FLICKER. POWER STEERING ASSIST IS ALSO LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED. THIS ONLY HAPPENS IN THE SUMMER. DOING SPEEDS OF 65MPH. THE CAR LOSES POWER AND THEN THE DASH BOARD AND RADION FLICKERS ON AND OFF. THE CARS SOMETIMES SHUTS OFF AND I WILL HAVE TO PUT MY HAZARDS MARKER ON THE LET THE CAR PULL OVER TO THE SIDE OF THE ROAD. AND IM NOT ABLE TO TAKE THE KEY OUT THE IGNITION. THE KEY WILL GET STUCK AND ABOUT 3 MINUTES LATER I TRYING AGAIN AND THE KEY WILL COME OUT. I TRY TO START IT UP AGAIN AND THE CAR WILL START UP. THE STEERING WILL LOCK UP WHILE IM TRYING TO TURN OR IS TURNING THE IT WILL GO BACK TO REGULAR STATE. IT ONLY DOES THIS IN THE SUMMER OR WHEN THE CAR GETS HOT. SO I TOOK I TO THE DEALERSHIP AND THEY SAID IT WAS MY NEGATIVE BATTERY CABLE. THIS IS UNSAFE. THIS HAS BEEN GOING ON FOR ALMOST A 1 YEAR IT STARTS AND STOPS WHEN IT WANTS TOO. ALSO WHEN IM STOPPED OR SITTING AT A STOP LIGHT THE MATTERS ARE EVEN WORSER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846268March 12, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
CAR IS IN FOR SERVICE FOR 3RD TIME -- INTERMITTENT ELECTRICAL PROBLEM CAUSING LOSS OF TRANSMISSION (I.E. REVS THEN DROPS IN AND OUT OF GEAR); DRIVER DISPLAY WARNINGS INCLUDE SERVICE STABILITRAK, SERVICE POWER STEERING, SERVICE TRANSMISSION. POWER DOOR LOCKS ALSO OPERATE ON THEIR OWN. INSTRUMENT CLUSTER GAUGES WILL DROP TOWARDS THEIR OFF POSITION, THEN RESUME NORMAL POSITION DURING THESE EVENTS. IF THE CAR IS SHUT OFF, SOMETIMES A "NO START" CONDITION WILL OCCUR WHEN THE KEY IS TURNED TO THE START POSITION, GAUGES WILL OPERATE NORMAL EVEN WITH NO START CONDITION. AFTER RAPIDLY CYCLING THE KEY OFF/ON/START POSITION FOR SOMETIMES UP TO 30 TIMES, CAR HAS ALWAYS EVENTUALLY STARTED. SOMETIMES CONDITION HAS CLEARED, OTHER TIMES TRANSMISSION IS STUCK IN A GEAR (3RD FOR PREVIOUS DEALERSHIP VISIT, 4TH FOR CURRENT VISIT) BUT NOT IN A LIMP HOME MODE AS FULL ENGINE POWER IS AVAILABLE. MANUAL SHIFTING IS NOT PERMITTED, "SHIFT DENIED" APPEARING ON THE DRIVER DISPLAY. VERY CONCERNED ABOUT SAFETY AS DEALERSHIP CANNOT GUARANTEE THAT TRANSMISSION WILL NOT DROP INTO LOWER GEAR AT HIGHWAY SPEEDS. IF THE TRANSMISSION WERE TO SUDDENLY DROP INTO 3RD AT 75 MPH WITH NO APPLICATION OF THE BRAKES, THE CAR BEHIND ME MAY NOT BE ABLE TO REACT TO THE SUDDEN DROP IN MY VEHICLE'S SPEED. CONDITION HAS HAPPENED WHEN VEHICLE AND COMPONENTS ARE HOT, SUCH AS AFTER HIGHWAY/CITY DRIVING FOR 2 HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846073March 11, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I PURCHASED A NEW 2012 CRUZE ECO NEW AND CURRENTLY HAVE 48K MILES ON IT. THIS WEEKEND THE CRUZE TWICE HAD THE FOLLOWING PROBLEMS: 1. DIC ERROR - ENGINE POWER REDUCED 2. DIC ERROR - SERVICE STABILITRAK 3. CHECK ENGINE LIGHT ENGINE POWER WAS REDUCED TO PEAK OUT AT 10 MPH. LUCKILY THE POWER STEERING WAS UNAFFECTED AND I WAS ABLE TO GET THE CRUZE HOME WITHOUT ACCIDENT. LETTING THE CRUZE SIT FOR A FEW MINUTES IN THE OFF POSITION SEEMED TO CLEAR THE ISSUE, BUT IT WAS STILL SCARY TO HAVE THE ENGINE SHUT DOWN LIKE IT DID. LOCAL DEALER CONFIRMED THAT THE THROTTLE BODY WAS JUNK AND REPLACED IT BUT NOT UNDER ANY WARRANTY. TOTAL COST WAS $400. DEALER CONFIRMED THAT SIMILAR ISSUE IS OCCURRING WITH SIERRA PICKUPS AND THE TB IS COVERED UNDER THE POWERTRAIN WARRANTY. VERY DISAPPOINTED THAT THE TB WAS NOT COVERED AS AN ENGINE COMPONENT. MANY CRUZE OWNERS ARE HAVING THIS PROBLEM...LOOK ON CRUZETALK.COM. THE TB SHOULD NOT BE WEARING OUT AT 48K...OR 100K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Cruze