Chevrolet Captiva Sport Complaints

95 consumer complaints on file.

#11174616February 5, 2019
ENGINE
A LITTLE OVER 93000 MILES AND THE ENGINE BLOWS. OIL CHANGE WAS COMPLETED LESS THEN 200 MILES BEFORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172288January 26, 2019
ELECTRICAL SYSTEM
CONSTANTLY LOSES POWER REGARDLESS OF NEW BATTERIES, BATTERY CABLES, AND MANY OTHER REPAIRS. HAVE BEEN STRUGGLING WITH THIS FOR 4 YEARS. VEHICLE HAS BEEN TAKEN TO CHEVY HOUSE MULTIPLE TIMES BUT EVEN THEY DON'T KNOW WHAT IS HAPPENING. THERE IS A LENGTHY FORUM I HAVE FOLLOWED WITH OTHER CAPTIVA OWNERS HAVING THE SAME PROBLEM WITHOUT ANY LUCK. NO RECALLS HAVE BEEN ISSUED REGARDLESS OF DRIVER AND PASSENGER SAFETY BEING PUT AT RISK TIME AND TIME AGAIN AND COUNTLESS DOLLARS SPENT ON FAILED REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171193January 21, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
GM HAS A CAMPAIGN TO FIX THIS PROBLEM BUT REFUSED MINE.BASICALLY OIL IS BYPASSED IN LARGE VOLUME TO THE ENGINE INTAKE BECAUSE THE PASSAGES ARE UNDERSIZED FOR PCV SYSTEM. THIS IS SPECIAL COVERAGE ADJUSTMENT 14882 BY GM. PCV VALVE REPLACED AND PASSAGES ENLARGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170890January 19, 2019
UNKNOWN OR OTHER
KEY HAS GOTTEN STUCK IN IGNITION MULTIPLE TIMES. HAVE HAD TO DISCONNECT BATTERY AS THE CAR WAS STUCK IN ACCESSORY, AND THE BATTERY WAS STILL BEING DRAINED. HAVE NOT FOUND ANY SOLUTION TO THE PROBLEM. TRIED DIFFERENT KEYS, MOVING STEERING WHEEL ETC. IT'S VERY FRUSTRATING AS WE HAVE ONLY HAD THE CAR FOR 6 MONTHS. THIS STARTED ABOUT 2-3 MONTHS AGO AND THE CAR WAS AT AROUND 82K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164722January 3, 2019
ELECTRICAL SYSTEM
KEY WILL NOT GO PAST ACCESSORY WHEN TRYING TO SHUT OFF. TOOK TO DEALER, IT'S AN ARM THAT IS NOT ENGAGING IN SHIFTER WHEN PLACING IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142403October 24, 2018
UNKNOWN OR OTHER
MY TRANSMISSION IS SLIPPING AND SOMETHING IS CRACK1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130502September 20, 2018
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
RADIO WOULD TURN OFF WHILE DRIVING, SERVICE TRACTION CONTROL MESSAGE LIGHT AND CHIMES, WOULD GO OFF, INTERIOR LIGHTS WOULD DIM OUT VEHICLE WOULD TURN OVER BUT NOT START, ENGINE LIGHT WOULD NOT STAY ON HOWEVER WAS ABLE TO GET AUTO STORE TO PULL CODES WHEN LIGHT WAS ON. TALKED TO DEALERSHIP ADVISED TO REPLACE BATTERY AND KEY FOB AS ONE CODE HAD TO DO WITH VEHICLE THINKING WRONG KEY WAS USED. REPLACED BATTERY AND KEY FOBS SEEMED TO BE OKAY FOR 2 MONTHS. THEN TODAY WHEN PUTTING WINDOW DOWN TO GET MAIL THE RADIO TURNED OFF, SERVICE TRACTION CONTROLS LIGHTS STARTED GOING OFF AGAIN AND AIR BLOWER CUT OUT (THIS STARTED WHEN VEHICLE PUT IN PARK) NOTICED WHEN THIS WAS HAPPENING THAT VOLTAGE ON BATTERY WOULD DROP. TOOK TO AUTO STORE AND THEY CHECKED BATTERY IT WAS FINE. BUT WHEN AIR WAS ON AND WINDOW WOULD BE PUT DOWN IT WOULD RECREATE THE SAME PROBLEM (VEHICLE WAS IN PARK). AUTO STORE SAID COULD BE A SHORT. AFTER TESTING BATTERY AND IT WAS GOOD THE AIR WAS TURNED OFF AND WINDOW BEING PUT DOWN WOULD NOT CAUSE ANY ISSUES. ONLY SEEMS TO HAPPEN WHEN AIR WAS ON. THERE SEEMS TO BE NUMEROUS COMPLAINTS REGARDING THESE TYPES OFF ELECTRICAL OCCURRENCES FOR THIS VEHICLE TYPE. ALSO HAVE HAD ISSUES WITH A SURGE WHEN DRIVING VEHICLE. HAD DIFFERENT TRANSMISSION AND POWER TRAIN THINGS LOOKED AT FROM DEALERSHIP THAT HAVE IMPROVED IT BUT NOT FULLY CORRECTED. SEEMS TO HAVE GOTTEN EVEN A LITTLE BETTER AFTER BATTERY REPLACED BUT STILL OCCURS TO THE POINT WHERE IT SHIFTS HARD AND SURGES THE CAR FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124090September 3, 2018
UNKNOWN OR OTHER
THE KEY CONTINUALLY GOTTEN STUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122386August 26, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
KILLS ON HIGHWAY AND IN TOWN, CHECK ENGINE LIGHT COMES ON THEN OFF IN ABOUT 15-30 MINUTES, KEY GETS STUCK IN IGNITION WHEN IT DO KILLS, NO INDICATOR, RADIO SWITCHES LIKE IT'S GOING CRAZY SOMETIMES FOR DAYS AND WEEKS, I'VE BROUGHT 3 BATTERIES SINCE MARCH 10,2017 WHEN I STARTED FINANCING THIS VEHICLE, REPLACED BATTERY CABLES AND PROBLEM STILL REOCCURRING, ALTERNATOR REPLACED AND NOW GIVING TROUBLE AGAIN, SOMETHING IS MAKING THE PRESSURE IN MY TIRES EXTREMELY LOW, LIGHTS DIM, DASHBOARD LIGHTS FLICKERING, INSIDE LIGHTS COMES ON SOMETIMES, SOMETIMES EVERYTHING SHUTS DOWN ON THIS VEHICLE, WHEN STATIONARY VEHICLE IDLES AND HESITANT, WHEN IN MOTION VEHICLE IDILES, HESITANT, MISSES, AND KILLS. ON THE HIGHWAY THE VEHICLE IDLES, MISSED, SHAKY, HESITANT , AND KILLS WITH NO INDICATION VERY DANGEROUS AFRAID MY KIDS AND I WILL LOSE OUR LIFE IN THIS VEHICLE!!! WHEN TURNING VEHICLE IS HESITANT, SOMETIMES LOSE POWER, AND MISSES. SOMETIMES THE VEHICLE WILL NOT GO PASS 45 MPH, WHEN TAKING OFF VEHICLE IDLES SO HIGH AND LOUD, RADIO DISPLAYS DEVICE NOT SUPPORTED WHEN NOTHING IS PLUGGED UP, RADIO TIME ALWAYS RESETS WHEN THE VEHICLE LOOSES POWER, POPPING SOUND UNDER THE HOOD WHEN THE KEY IS STUCK IN IGNITION WHEN VEHICLE LOOSES ALL POWER, THIS VEHICLE IS NOT DEPENDABLE AND VERY DANGEROUS!!! ALL THESE DEFECTS ARE REOCCURRING ISSUES AND PROBLEMS. THIS IS SCARY, I WOULD'VE NEVER FINANCED THIS VEHICLE, NEVER, HOWEVER I DON'T UNDERSTAND HOW MY DEALER SHIP ALLOWED THIS PIECE OF CRAP AT THEIR YARD AND ALLOWED ME TO GET THIS VEHICLE, I'VE SPENT MY ENTIRE SAVINGS REPAIRING THINGS ON THIS VEHICLE ONLY FOR IT REOCCUR IN NO TIME, I NEED A DEPENDABLE VEHICLE IS ALL I'M ASKING, IF I DON'T WORK MY FAMILY WON'T EAT, THEN WE'LL END UP HOMELESS PLEASE HELP!!! RECALL THIS DANGEROUS VEHICLE AND/OR MAKE IT RIGHT!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121263August 21, 2018
ENGINE
STOPPED RUNNING SUDDENLY.I HAD DRIVEN THIS VEHICLE AND IT WAS RUNNING FINE. SHUT IT OFF CAME BACK IN ABOUT 4 HOURS AND IT WOULD NOT START. HAD IT TOWED TO GARAGE FOR REPAIRS...TIMING BELT BROKEN AT APPROX 100,000 MILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112381July 19, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
KEY GETS STUCK AND WARNING LIGHTS COME ON AND GO .IF YOU CAN GET CAR TO TURN OFF IT WON'TSTART BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099377June 3, 2018
ELECTRICAL SYSTEM, ENGINE
TRANSITIONING FROM LOW BEAM TO HIGH BEAM WOULD CAUSE RADIO AND ASSOCIATED CONTROLS/DISPLAY TO GO OUT COMPLETELY. FIX PARKING BREAK AND ONBOARD EMISSIONS CONTROL SENSOR LIGHT WOULD GO ON/OFF INTERMITTENTLY OVER THE COURSE OF SEVERAL WEEKS, SOMETIMES FLICKERING AND OTHER TIMES STAYING ON FOR A FEW HOURS. DROVE CAR 1.5 HRS AND TURNED OFF FOR 1/2 HR, WHEN CAME BACK IT WAS COMPLETELY DEAD AND KEY STUCK IN IGNITION. FEW MIN LATER IT STARTED. WHEN BROUGHT TO DEALERSHIP THEY SAID THERE WERE 18 ERROR CODES AND 1 WAS FOR ECM AND 1 FOR BCM. THEY REPLACED BOTH. CAR WAS 100% FINE FOR 6 DAYS. THEN, CRUISE CONTROL WOULD TURN OFF WHEN A CALL CAME IN OVER BLUETOOTH, RADIO AND ASSOCIATED CONTROLS AND DISPLAY WOULD GO OUT COMPLETELY WHEN USING TURN SIGNAL. VARIOUS DASH PANEL LIGHTS WOULD COME ON SIGNIFYING REPAIRS NEEDED. A COUPLE TIMES CAR WOULDN'T START - WAS 100% DEAD - COULDN'T EVEN OPEN TRUNK, DOOR LOCKS OR GET LIGHTS TO COME ON. KEY WOULD BE STUCK IN THE ON POSITION AND I COULDN'T GET IT OUT. AFTER ABOUT 45 MIN POWER RANDOMLY TURNED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064940January 25, 2018
POWER TRAIN
APPROXIMATELY A YEAR AGO THE FRONT MAIN SEALS ON THE CAR WENT BAD DURING COLD WEATHER. ONCE AGAIN WE HAVE HAD NEGATIVE TEMPERATURES THAT THIS TIME MADE THE REAR MAIN SEALS GO BAD IN THIS CAR. THE MANUFACTURE WARRANTY RUNS OUT 1/29/2018 I PURCHASED THE CAR ON 1/29/2013 ME BEING THE SECOND OWNER THAT IS NOT AVAILABLE TO ME. I PURCHASED WHAT WAS TO BE AN EXTENDED MECHANICAL WARRANTY AT THE TIME OF PURCHASE, AND TO MY DISAPPOINTMENT THE DEALERSHIP HAS INFORMED ME THAT THIS IS A GAP WARRANTY WHICH IS ABSOLUTELY USELESS TO ME THAT I WOULD NOT HAVE PURCHASED. THIS PROBLEM BEING COLD WEATHER RELATED YOUR HAVE RECALLED SEVERAL IN THE COLDER NORTHERN STATES. I AM ASKING THAT YOU PLEASE CONSIDER THIS TO BE RECALLED IN MY STATE AS WELL. -15 AND -8 IS A VERY WET COLD FOR THIS ARE CAUSING CONDENSATION ON THE SEALS CAUSING THEM TO GO BAD SHOULD NOT BE MY FAULT BUT A MANUFACTURE FAULT. I WOULD APPRECIATE ALL CONSIDERATION FOR THIS. FOR THIS TO BE DONE IS A $1,439.00 DOLLAR VALUE, FOR A SINGLE MOTHER WITH NO OTHER INCOME IS VERY DIFFICULT AND A HARDSHIP TO MANAGE.SO I'M ASKING FOR YOUR HELP IN THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054150December 12, 2017
ELECTRICAL SYSTEM
THE IGNITION SWITCH WON'T TURN COMPLETELY OFF AND THE KEYS WON'T COME OUT OF THE IGNITION. GM PUBLISHED A LETTER AND HAS FIXED OTHER VEHICLES, BUTSOME HAVE HAD TO PAY THE COST. THIS IS A KNOW PROBLEM, IT CAN BE A SAFETY ISSUE AND SHOULD HAVE BEEN FIXED BY THE MANUFACTURER. THIS PROBLEM HAS BEEN ONGOING FOR MARE THAN A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053399December 8, 2017
SEATS
THE OUTER FINISH PANEL BROKE AND NOW THE SEAT DOESN'T MOVE TO AJUST SO IT'S VERY HARD TO GET IN AND OUT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015776August 16, 2017
ELECTRICAL SYSTEM
INTERMITTENTLY THE RADIO FIRST CUTS OFF, THEN PANEL LIGHTS COME ON (TRACTION CONTROL, CHECK ENGINE LIGHTS) TURN SIGNAL LIGHTS WORK, BUT NO SOUND. YOU LOSE POWER TO CAR AND CANNOT EVEN TAKE THE KEY OUT OF THE IGNITION. AFTER SOME TIME, YOU CAN FINALLY GET THE KEY OUT. SOMETIMES IT'S MINUTES, SOMETIMES IT'S HOURS. THIS STARTED HAPPENING A FEW WEEKS AGO, HAPPENING FEW TIMES A WEEK. NOW, IT'S HAPPENING DAILY, EVEN FEW TIMES A DAY. WE FOUND A CHEVY FORUM ONLINE AND SHOCKINGLY THIS IS HAPPENING TO 2012 CAPTIVA'S. WHY IS THIS NOT A RECALL? THIS CAN BE FATAL TO LOSE POWER TO THE CAR IF WE ARE ON THE HIGHWAY AND LOSE FUNCTION OF THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011624July 31, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
UNABLE TO REMOVE KEY FROM IGNITION WHEN VEHICLE IS IN PARK. THIS IS HAPPENING MORE AND MORE FREQUENTLY. STARTED ABOUT 6 MONTHS AGO. NORMALLY YOU HAVE TO RUN THROUGH THE GEARS SEVERAL TIMES OR RESTART. NOW IT'S MUCH HARDER AND TAKES LONGER TO GET THE KEY OUT. ALSO, THERE ARE SIGNIFICANT ELECTRICAL ISSUES. WE REPLACED A THE BATTERY AND STILL HAVE THE FOLLOWING PROBLEMS: THE PARKING BRAKE LIGHT TURNS ON, STABILITY-TRACK LIGHT COMES ON, A/C GOES ON AND OFF AND BLINKERS, CRUISE AND ALL DASH LIGHTS COME ON AND OFF WHILE DRIVING, AS WELL AS RADIO GOING ON AND OFF. WHEN THIS GOT REALLY BAD, I UNHOOKED THE BATTERY AND THEN EVERYTHING SEEMED TO RESET AND WAS GOOD FOR ABOUT 2 WEEKS BUT STARTED AGAIN. THIS STARTED ABOUT 2 MONTHS AGO BUT THE BATTERY WAS REPLACED ABOUT 6 MONTHS AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955596February 20, 2017
ELECTRICAL SYSTEM
CAN NOT REMOVE KEY WHEN VEHICLE IS IN PARK MOST OF THE TIMES NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908408September 21, 2016
STEERING
ONCE YOU TURN OFF THE VEHICLE THE KEY STAYS IN ACC AND DOES NOT COME OUT OF STEERING WHEEL COLUMB. SO YOU HAVE TO UNPLUG BATTERY IF YOU ARE OUT OF THE VEHICLE FOR ALONG TIME OR YOUR BATTERY WILL GO DEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895029August 11, 2016
ELECTRICAL SYSTEM
THE CHECK ENGINE LIGHT CAME ON AND WOULD NOT GO OFF. AFTER HAVING IT CHECKED BY A LOCAL CERTIFIED MECHANIC, IT WENT OFF BUT CAME BACK ON DAYS LATER. THE CAR WOULD NOT START AND I COULD NOT GET THE KEY OUT OF THE SWITCH. I CALLED AAA AND HAD IT TOWED TO VICTORY CHEVROLET IN CHARLOTTE, N.C. THEY KEPT THE CAR FOR OVER ONE WEEK AND KEPT LOOKING FOR SOMETHING UNTIL THEY REPLACED MOST OF MY ELECTRICAL PARTS. WHEN I ASKED HOW MUCH THIS WOULD COST, I WAS ASKED IF I HAD A PRICE IN MIND. I SAID, "I DON'T WANT TO PAY THOUSANDS OF DOLLARS." HE SAID, "YOU HAVE A LOT OF PROBLEMS." HE CONTINUED TO FIND MORE?? AND BEGAN TO TELL ME A NUMBER OF THINGS. THREE YEARS AGO, I HAD A TRAILER HITCH INSTALLED AND HE TRIED TO BLAME MY PROBLEMS ON THAT. I HAVE NEVER USED THE HITCH AND HAVE NEVER HAD ANY TROUBLE WITH THE FOLKS WHO INSTALLED IT, AS I HAVE DONE BUSINESS WITH THEM IN THE PAST. AFTER A PERIOD OF OVER ONE WEEKS TIME, THE SERVICE MAN CALLED ME WITH A PRICE FOR THE REPAIRS OF ALMOST 2500 DOLLARS. I FEEL THIS WAS AN EXCESSIVE AMOUNT AND FEEL THAT THEY WERE MILKING ME FOR WHATEVER THEY COULD GET. THE STEERING WHEEL WOULD ALSO LOCK UP AND NOT ALLOW ME TO TAKE THE KEY FROM THE IGNITION, CAUSING ME TO HAVE IT TOWED EARLIER TO THE DEALERSHIP. I FEEL ROBBED BY THE DEALERSHIP AND WILL NEVER GO BACK THERE FOR ANYTHING. I WILL FIND ANOTHER KIND OF CAR FOR MY PERSONAL AND BUSINESS LIFE. I WAS HAPPY WITH MY CAPTIVA WHEN I BOUGHT IT AND BRAGGED ABOUT IT TO EVERYONE BUT ALL OF THAT HAS CHANGED . WE RESEARCHED THIS CAR AND FOUND MANY COMPLAINTS ON YOUR WEB-SIGHT. WHY HAS THIS PROBLEM NOT BEEN CORRECTED OR RECALLED? I HAVE ALWAYS BEEN A CHEVROLET PERSON, PREFERRING THEM OVER OTHERS BUT WILL CONSIDER SOME OTHER CAR IN THE FUTURE. IS THIS YOUR FAULT? I THINK SO AND HOPE YOU WILL CORRECT THE PROBLEM IN THE NEAR FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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