Chevrolet Avalanche Complaints

2,954 consumer complaints on file.

#10133949August 23, 2005
STEERING:COLUMN
DT: THE CONTACT OWNS A 2004 CHEVY AVALANCHE. WHEN TURNING STEERING WHEEL HARD IN EITHER DIRECTION . IF THE VEHICLE IS IN REVERSE ONE CAN STILL HEAR THE KNOCKING NOISE. THE DEALERSHIP HAS PUT SOMETHING NEW IN STEERING, BUT SHE WAS UNSURE OF THE PART WAS, AND TWO WEEKS LATER SHE IS STILL HAD THE PROBLEM. THE DEALERSHIP SAID THAT THIS WAS HAPPENING TO A LOT OF THESE VEHICLES. THE SERVICE DEPARTMENT CLAIMED THAT ALMOST EVERY SIX MONTHS THE PART WOULD HAVE TO BE CHANGED. AS OF RIGHT NOW SHE WAS GETTING THIS FIXED SINCE VEHICLE WAS STILL UNDER WARRANTY. SHE COULD NOT AFFORD TO PAY FOR REPAIRS AFTER HER WARRANTY WAS UP. THE CONTACT BEGAN TO HAVE THIS PROBLEM THREE MONTHS AFTER PURCHASING THE VEHICLE. THE PART HAS BEEN REPLACED ONCE. *AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133361August 18, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
DT: CONTACT STATED POWER WINDOWS WERE MESSED UP. ABOUT ONE YEAR AGO THE PASSENGER'S SIDE POWER WINDOW STOPPED WORKING. HE TOOK VEHICLET TO THE DEALER ,AND THEY CHANGED SOMETHING ON IT AND FIXED THE PROBLEM. ON 8-17-05 THE DRIVER'S SIDE WINDOW STOPPED WORKING. ALSO TAILGATE JUST DROPPED OPEN. HE SAID SOMEONE WORKED ON IT LAST YEAR AND IT WORKED FOR A WHILE. BUT CURRENTLY IT WAS MESSED UP AGAIN. IT HAS GOTTEN PROGRESSIVELY WORSE OVER THE PAST YEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133372August 18, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS QUIT WORKING FIRST RIGHT FRONT THEN LEFT FRONT ABOUT A YEAR LATER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133199August 17, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ON 3/23/04 WE PURCHASED A 2003 CHEVROLET AVALANCHE, VIN: [XXX], WITH 13067 MILES ON IT FROM JERRY HAGGERTY CHEVROLET, GLEN ELLYN, IL. OVER THE WEEKEND OF AUGUST 6 & 7, 2005, MY HUSBAND AND I WERE DRIVING THE TRUCK WHICH BEGAN MAKING A NOISE WHEN THE BRAKES WERE USED. ON 8/12/05 I DROVE THE VEHICLE AGAIN AT WHICH TIME AN EVEN LOUDER NOISE WAS HEARD WHEN USING THE BRAKES. AN APPOINTMENT WAS MADE FOR THE BRAKES TO BE CHECKED ON 8/17/05 AT BILL JACOB'S CHEVROLET, PLAINFIELD,IL. THE TRUCK HAD 25,000 MILES. THEY DETERMINED THE TRUCK NEEDED NEW REAR BRAKES AND A RIGHT SIDE ROTOR AND QUOTED A PRICE OF $400.00. IT WAS NOT CONSIDERED WARRANTY WORK EVEN THOUGH THEY HAD SEEN BRAKES FAIL WITH AS LITTLE AS 10,000 MILES. WE DISCUSSED THIS WITH A SECOND COMPANY, MIDAS, WHO STATED THIS WAS A SYSTEMIC PROBLEM WITH GM TRUCKS WHERE THE BRAKES RUST AND FAIL PREMATURELY. MIDAS AGGREED TO REPLACE BOTH REAR ROTORS AND BRAKE PADS AT OUR COST OF $340.00. *AK UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131852August 7, 2005
STRUCTURE
REMOVED MID-GATE GLASS ON 2002 AVALANCHE TO CLEAN AND NOTICED THAT PLASTIC AROUND MID-GATE WAS SEPARATED FROM ITSELF. WINDOW HAD NEVER BEEN OUT BEFORE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131820August 6, 2005
SUSPENSION, SERVICE BRAKES, HYDRAULIC, STEERING, TIRES, EQUIPMENT
ON JUNE 12TH, 2005, I PURCHASED A 2005 CHEVY AVALANCHE FOR MY WIFE FROM BILL HEARD CHEVROLET IN SANFORD, FLORIDA. THE MORNING AFTER TAKING DELIVERY OF UNIT, I NOTICED THE VEHICLE HAD PROBLEMS. THE VEHICLE WOULD NOT STOP/BRAKE PROPERLY, THE TIRES WERE RUBBING INTO THE FRONT FENDERS AND THE FRONT END WANDERED AND PULLED TO THE LEFT. I CALLED THE DEALERSHIP THAT DAY AND SPOKE WITH THE SALESMAN. IT TOOK THE DEALERSHIP ALMOST THREE WEEKS TO GET MY VEHICLE INTO THEIR REPAIR FACILITY. THEY HAD ADDRESSED THERE WERE PROBLEMS WITH THE VEHICLE, BUT THEY DID NOTHING TO FIX THE VEHICLE. I THEN RETURNED TO THE DEALERSHIP A WEEK LATER STATING MY CONCERNS TO THE SERVICE MANAGER. THE SERVICE MANAGER VERIFIED THE PROBLEMS WITH THE VEHICLE. ON THIS VISIT NOTHING WAS FIXED AGAIN. A WEEK AFTER THIS INCIDENT, I BROUGHT THE VEHICLE TO ANOTHER CHEVY DEALERSHIP. THIS DEALERSHIP STATED AND VERIFIED THE VEHICLE DOES HAVE PROBLEMS, BUT THERE WAS NO FIX FOR IT. THIS DEALERSHIP ALSO STATED THERE WAS A RECALL ON THIS VEHICLE FOR THE LAST FIVE MONTHS, AND STATED THE SELLING DEALERSHIP NEVER FIXED THE RECALL. AGAIN THE VEHICLE WAS NOT REPAIRED FOR THE PROBLEMS, BUT THE RECALL WAS NOW COMPLETED BY THIS DEALERSHIP. I CALLED THE SELLING DEALERSHIP AND SPOKE WITH THE SERVICE MANAGER, THE SALES MANAGER, THE CUSTOMER SERVICE MANAGER, THE SALESMAN AS WELL AS OTHERS TO TRY TO HAVE THE VEHICLE REPAIRED OR HAD THE PURCHASE VOIDED TO RECEIVE MY MONEY BACK. NO ONE IN THIS DEALERSHIP WILL HELP ME. I THEN CALLED GENERAL MOTORS (CORPORATE) AND FILED A COMPLAINT. THEY WILL NOT HELP ME. TODAY I HAVE FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU, AND NOW WITH YOUR AGENCY. I AM SEEKING HELP BECAUSE I FEEL THIS IS A VERY UNSAFE VEHICLE FOR MY FAMILY TO BE IN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131224August 3, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: CALLER HAD FAULTY BRAKES FOR THE LAST THREE WEEKS. WHILE COMING TO A STOP THE BRAKE WILL NOT HOLD AND THE VEHICLE KEPT ROLLING. DEALER SAID THEY WILL CHECK IT. MANUFACTURER HAS NOT BEEN CONTACTED YET. VEHICLE WAS OWNED BY NESTER BROTHERS CONTRACTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131125August 2, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
# 1-JULY 05---E BRAKE AND FOOT BRAKE WENT TO THE FLOOR BOARDS..REAR ROTORS REPLACED BECAUSE THEY WERE ROTTED,000 MILES 3 AND 1/2 YEARS..INFERIOR METAL WAS USED.........#2 WAS TOLD BY CHEVY I MUST ANTICIPATE ALL STOPS AND TURNS..STEP ON BRAKES SOONER BURN THEM OUT QUICKER..7/30/05 3 PEOPLE IN TRUCK & THE AC ON,DRIVING IN JERSEY, ALMOST HAD THREE HITS. TRUCK WOULDN'T STOP UNDER QUICK STOPS OR LAST MINUTE TURNS BY PEOPLE IN FRONT OF ME. FOUND OUT THE 2003 ON UP HAVE HYDRAULIC IN STEAD OF VACUUM. WHY DID I NOT GET A RECALL OR A RETRO FIT NOTICE TO HAVE THE BRAKE SYSTEM WORK OFF HYDRAULIC AND HAVE THE ROTORS REPLACED BECAUSE OF INFERIOR METAL..CHEVY CHARGED ME $ 100-PLUS FOR A DIAGNOSTIC THAT MADE NO MENTION ABOUT ROTTED ROTORS , BUT FOR $500 PLUS THEY DID SAY THEY WOULD CUT THE REAR ROTORS NEW PADS AND SHOES-- BECAUSE THE SYSTEM IS CALLED BRAKE IN A HAT!!!!!!!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131140August 2, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES FAILED, ALMOST SLIDE INTO CROSS WAY TRAFFIC. TOOK INTO 2 DIFFERENT REPAIR FACILITIES( FIRESTONE & MERLIN BRAKES) THEY BOTH INFORMED ME THAT ALL 4 ROTORS WERE RUSTED ENTIRELY THROUGH FROM INSIDE OUT, MY TRUCK IS ONLY 2 YEARS OLD. I TRIED TO GET THE MANUFACTURE TO COVER THE COST OF THE ROTORS BUT THEY REFUSED AND INFORMED ME THAT THE ONLY ITEMS TO RUST ON MY CAR WAS CAUSED BY THE ENVIRONMENT, AND THE 2 PEOPLE I SPOKE TO WERE OF NO HELP, VERY RUDE AND WOULD NOT GIVE ME THE TELEPHONE NUMBER TO THE CORPORATE OFFICE. ( MICHELL BALYKEO AND STEVEN SCHWAUSCH). I HAVE JUST BEEN TURNED DOWN TODAY AND WILL TRY TO HAVE MY TRUCK REPAIRED SHORTLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130634July 29, 2005
SUSPENSION:FRONT
FRONT END SUSPENSION HAS MADE POPPING AND CREAKING NOISE SINCE IT WAS PURCHASED. I HAVE ASKED THE DEALER TO FIX THE PROBLEM ON SEVERAL OCCASIONS. THEY HAVE MADE A VARIETY OF EXCUSES AND ATTEMPTED REPAIRS BUT THE PROBLEM IS STILL RE-OCCURRING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130435July 28, 2005
ELECTRICAL SYSTEM
DT: CALLER HIT A SPEED BUMP OR A SPOT ON THE ROAD THAT RAISED THE SPEED. UP 60 OR 70 MPH AND VEHICLE WENT COMPLETELY DEAD. PULLED OVER ON THE HIGHWAY AND TURNED IT OFF. THEN, IT STARTED AGAIN. HE\\CALLER STATED IT DID NOT HAPPEN IN THE CITY, ONLY ON THE HIGHWAY. HE TOOK VEHICLE TO TWO DIFFERENT DEALERS. ONE DEALER SAID THEY COULD NOT DUPLICATE THE PROBLEM. ANOTHER DEALER SAID THE PROBLEM WAS A NEGATIVE CABLE. MANUFACTURER HAS NOT BEEN CONTACTED YET. CALLER SAID THAT THE PROBLEM STARTED AFTER HE HAD THE INTAKE VALVE COVER REPLACED. CALLER STATED THIS HAPPENED 7 TIMES. CALLER BELIEVED THE PROBLEM WAS IN THE ELECTRICAL SYSTEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130086July 26, 2005
SEAT BELTS:REAR/OTHER
DT: CONTACT RECEIVED A RECALL LETTER ON 7-25-05 CONCERNING SEAT BELTS. NO RECALL NUMBER WAS AVAILABLE. SHE CALLED THE DEALER TO MAKE AN APPOINTMENT, AND COULD NOT REACH ANYONE BY TELEPHONE. SHE WENT TO THE DEALERSHIP, AND THEY TOLD HER SHE COULD BRING CAR IN THE NEXT MORNING AND PICK IT UP BY LUNCH TIME. SHE DID NOT THINK THIS WAS ACCEPTABLE BECAUSE THE RECALL LETTER SAID IT SHOULD ONLY TAKE 15 MINUTES TO DO THE REPAIR WORK. SHE FELT SHE WAS DISCRIMINATED AGAINST. CONTACT TOOK THE CAR TO ANOTHER DEALER, AND HE MADE AN APPOINTMENT TO BRING THE CAR IN ON 7-27-05 AT 10:00 AM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128814July 14, 2005
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FAILURE OF FRONT CROSS MEMBER BEAM, EXCESSIVE NOISE(POPPING AND GRINDING)AND PREMATURE WEAR. FAILURE OCCURED AT 25000 MILES.PER CHEVROLET, THE PERSCRIBED FIX IS TO INSTALL HARDENED WASHERS AND GRIND AND POLISH FRICTION POINTS. THIS HAS BEEN DONE, YET PROBLEM CONTINUES. DEALER HAS TOLD ME THIS IS COMMON TO THE VEHICLE IN QUESTION BUT THEY CAN DO NO MORE AS CHEVROLET DOES NOT HAVE A SOLUTION TO THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128449July 12, 2005
SERVICE BRAKES, HYDRAULIC
DT: CONTACT STATES HE IS HAVING A PROBLEM WITH HIS ABS. THE BRAKES PULSATE AND THEY DON'T STOP THE VEHICLE. THE CONSUMER NOTICED THE PULSATION WHILE DRIVING AT LOWER SPEEDS BUT NOT AS MUCH AS WHEN HE IS TRAVELING AT HIGHER SPEEDS. THIS OCCURS DURING NORMAL BRAKING. THIS HAS BEEN GOING ON AT SOME DEGREE SINCE HE BOUGHT THE CAR. IT HAS GOTTEN PROGRESSIVELY WORSE. IT IS HAPPENING ALL OF THE TIME NOW. THE BRAKE LIGHT DOES NOT COME ON. THERE IS ALSO A GRINDING NOISE BEFORE THIS HAPPENS. THE CONSUMER IS GOING TO TAKE THE CAR INTO THE DEALER TOMORROW. HE HAS NOT YET TALKED TO THE MANUFACTURER. THE CAR HAS 22,000 MILES ON IT. THERE HAS NOT BEEN ANY KIND OF REPAIR WORK DONE FOR THE BRAKES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128385July 11, 2005
AIR BAGS:FRONTAL
1. MOTOR VVEHICLE ACCIDENT 2. AIR BAG DID NOT DEPLOY 3.NOT AT THIS POINT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10128216July 10, 2005
ELECTRICAL SYSTEM:IGNITION
2002 CHEY AVALANCHE, 67,000 MILES. ENGINE STOPPED WHILE DRIVING ON THE HIGWAY. NO ENGINE LIGHT OR OTHER SUCH WARNINGS. ENGINE STARTED BUT STALLED 3 MORE TIMES. AFTER A TOTAL OF 6 SUDDEN ENGINE STOPS THE DEALER REPLACED THE CRANKSHAFT POSITION SENSOR. THIS SEAMS TO BE A PROBLEM WITH 02 AVALANCHES. PULLING OUT OTO A BUSY FREEWAY AND HAVING YOUR ENGINE STOP COULD BE DISATEROUS. ALSO THE ACTION DOES NOT GENERATE ANY CODES FOR THE DEALER TO READ CAUSE COSTLY TROUBLESHOOTING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125364July 8, 2005
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
DT: CHEVROLET AVALANCHE 2002. CONTACT STATES THE BRAKES PULSATE; THE PEDAL GOES TO THE FLOOR, AND DOES NOT HAVE BRAKING CAPABILITY. THIS DOES NOT HAPPEN ALL THE TIME. NEITHER WEATHER NOR ROAD CONDITIONS SEEMED TO AFFECT THIS PROBLEM. THE VEHICLE WAS REPAIRED TWICE, BUT PROBLEM RECURRED. *AK CHEVROLET REPLACED THE ROTORS, BRAKE PADS AS THEY RUSTED AND OR FLAKED. *SC THE CONSUMER BELIEVED THE PROBLEM WAS WITH THE BRAKE BOOSTER AND NOT THE ROTORS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125655July 8, 2005
ELECTRICAL SYSTEM
DT: THE ELECTRICITY FROM THE AUTOMATIC CONTROL MONITOR THAT CONTROLS THE AIR CONDITIONING AND TEMPERATURE CONTROL ON THE ROOF OF THE TRUCK WAS CAUSING THE CONSUMER TO EXPERIENCE SEVERE HEADACHES AND SHE WAS NO LONGER ABLE TO DRIVE THE VEHICLE WITH THE HEAT OR AIR ON. SHE HAD TO PULL THE FUSE THAT CONTROLLED THE MONITOR BECAUSE TURNING IT OFF THE WAVE OF ELECTRICITY WAS STILL FLOWING. THE GAUSS METER THAT CHECKED THE WAVE OF ELECTRICITY WAS FLASHING RED WHEN SHE HELD IT UP TO HER HEAD. IT WAS NOT SUPPOSE TO BE LIKE THAT. THE SYMPTOMS WERE: HER SCALP WAS REAL TENDER AND SWOLLEN, HER LEFT SIDE OF SHOULDER AND NECK WAS HURTING A LOT, AND SHE HAD TO USE CONTACTS IN HER LEFT EYE BECAUSE OF VISION PROBLEMS. ALL OF THESE SYMPTOMS WERE FROM THE AUTOMATIC CONTROL MONITOR SHE HAS NEVER HAD ANY OF THESE SYMPTOMS PRIOR TO THIS. SINCE SHE UNPLUGGED THE FUSE THESE SYMPTOMS DISAPPEARED, AND SHE FELT BETTER. HER CONCERN WAS THAT OTHER PEOPLE DRIVING THIS VEHICLE MAY NEVER BE ABLE TO FIGURE OUT WHAT CAUSED THESE PROBLEMS AND SHE FELT THAT THIS WAS A SEVERE HEALTH RISK. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126820June 28, 2005
STRUCTURE:BODY:HOOD
DT: DENTS IN THE HOOD KEEP REAPPEARING. THIS HAPPENED 4 TIMES AND DEALERSHIP FIXED VEHICLE 3 TIMES. THESE DENTS WERE ON THE HOOD NEAR THE GLASS ON DRIVER'S SIDE OVER TOP OF THE HINGE AREA. CONSUMER HAS BEEN IN CONTACT WITH GM AND HIS DEALERSHIP. CONSUMER WAS SUING GM UNDER THE LEMON LAW. THE OHIO STATE ATTORNEY GENERALS OFFICE GAVE THE CONSUMER THIS PHONE NUMBER. THE BETTER BUSINESS BUREAU HAS SEEN THE VIDEO OF THE VEHICLE AND HAS ALREADY BEEN INVOLVED. CONSUMER THOUGHT THAT THE METAL THAT WAS MADE OUT OF THE HOOD HAD A FLAW IN IT. TECHNICIANS FELT THAT THE WEATHER MAY HAVE BEEN AN ISSUE. CONSUMER HAD THIS VEHICLE LOOKED AT BY NUMEROUS SPECIALISTS. CONSUMER WAS LEAVING THE HOOD AS IT WAS UNTIL THE LAWSUIT WAS SETTLED. CONSUMER STATED THAT GM REFUSED TO FIX THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126684June 27, 2005
ENGINE AND ENGINE COOLING
2002 CHEVROLET AVALANCHE 2500 BEGAN EXPERIENCEING INTERMITTENT ENGINE STALLING WHILE DRIIVING AT APPROXIMATELY 38,000 MILES. CONDITION WAS SPORADIC BUT CONTINUED GETTING MORE AND MORE FREQUENT UNTIL VEHICLE WOULD NOT RESTART ON JUNE 24, 2005 WITH 55,000 MILES ON THE ODOMETER. CONDITION STORED NO CODES ON THE PCM AND WAS NOT 100% REPEATABLE. CONDITION IS THE RESULT OF A FAULTY CRANKSHAFT POSITION SENSOR WHICH IS KNOWN TO GM AND IS PARTICULAR TO 2002 VEHICLES EQUIPPED WITH THE 8.1 LITER VORTEC V8 ENGINE. THIS CONDITION IS DANGEROUS DUE TO DRAMATICALLY REDUCED STEERING CONTROL AND BRAKING POWER WHEN THE STALL OCCURS. SOMEONE IS GOING TO GET KILLED AS MORE OF THESE VEHICLES REACH HIGHER MILEAGE !! SHERWOOD CHEVROLET REPLACED SENSOR ON 6/27/2005 AT A COST OF ROUGHLY $200.00
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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