Chevrolet 3500 Complaints

3 consumer complaints on file.

• #11687285September 15, 2025
  POWER TRAIN

  The contact's sister-in law owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving at approximately 60 MPH, the check engine warning illuminated, and the vehicle lost automotive power. The contact stated that his sister-in-law had also experienced the failure while driving. The contact was able to drive the vehicle back to the residence of the owner. The transmission was shifted to park(P) and the vehicle was turned off. The vehicle was restarted and shifted to drive(D); however, the vehicle failed to respond. There was an abnormal clunking and clicking sound coming from the rear end of the vehicle. The contact, a certified mechanic, scanned the vehicle and retrieved DTC: P70747 – (Valve Body Solenoid 1 stuck in ON position). The contact stated that the vehicle failed to respond while shifting into drive(D) and the accelerator pedal depressed. The contact researched online and related the failure to NHTSA Campaign Number: 24V797000 (Power Train); however, while checking online, the VIN was not included in the recall. The contact called a local dealer and the manufacturer and was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 198,000.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11634330January 6, 2025
  POWER TRAIN

  The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while driving at 60 MPH, the vehicle jerked forward. There was no warning light illuminated. The contact stated that the failure had occurred approximately 13-14 times. The vehicle was then taken to the dealer, and the contact was informed that there were metal shavings inside the transmission. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 105,000.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11528097June 21, 2023
  ENGINE, ENGINE AND ENGINE COOLING

  The contact owned a 2022 Chevrolet Silverado 3500. The contact stated while driving approximately 65 MPH and towing a trailer, the vehicle made an abnormal popping sound as if the transmission was jumping in and out of gear, and the vehicle lunged forward. The contact stated that several unknown warning lights illuminated. The contact stated he heard a loud roaring sound coming from the engine as if the engine was sucking air. The contact shifted to neutral (N) and revved the engine, and the vehicle seemed to operate normally however, the several unknown warning lights remained illuminated. The contact pulled off the road and attempted to open the hood when he noticed a flickering light coming from underneath the vehicle. The contact stepped back and noticed that there was an unknown fluid pouring from the vehicle. The contact stated that the A/C fan activated, and at that exact moment the vehicle had burst into flames. The contact stated that the Fire Department and the State Police arrived on the scene, and both issued reports. The contact stated that it took the Fire Department over an hour to arrive on scene and by then the vehicle and the trailer was a total loss. The vehicle was towed to an impound lot. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.

  Crash:

  No

  Fire:

  Yes

  Injuries:

  0

  Deaths:

  0