CAN-AM Spyder Complaints

491 consumer complaints on file.

#11344104August 8, 2020
SERVICE BRAKES
EMERGENCY BRAKE SOMETIMES DOES NOT RELEASE AND YOU HAVE TO DISASSEMBLE IT AT THE REAR HUB TO RELEASE IT.THIS HAPPENS WHEN THE VEHICLE IS STOPPED. THIS PROBLEM HAS HAPPENED SEVERAL TIMES TO ME, I KNOW OF SEVERAL OTHER PEOPLE ALSO, DIFFERENT MODELS AND YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338776July 11, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
THE ELECTRONIC PARKING BRAKE MALFUNCTIONS AND FAILED TO EITHER ENGAGE OR DISENGAGE. FAILURE TO ENGAGE PREVENTS THE VEHICLE FROM ROLLING AFTER STARTING AND IN GEAR. FAILURE TO ENGAGE ALLOWS THE VEHICLE TO ROLL AFTER STOPPING, TURNING THE ENGINE OFF, AND RELEASING THE MANUAL FOOT BRAKE. IN ORDER TO STABILIZE THE VEHICLE FROM MOVING IF THE EBRAKE WILL NOT ENGAGE, THE RIDER MUST RELEASE THE MANUAL FOOT BRAKE, WHILE ATTEMPTING TO PREVENT THE VEHICLE FROM ROLLING, AND PLACE A CHOCK UNDER TIRE(S). IN ORDER TO PREVENT THE RIDER FROM BEING STRANDED IF THE EBRAKE FAILS TO DISENGAGE, THE RIDER MUST STABILIZE THE VEHICLE FIRST, MANUALLY REMOVE THE REAR BRAKE SPRING, AND LOOSEN THE BRAKE CABLE NUTS TO RELEASE BRAKE CABLE TENSION. THIS REQUIRES A SPRING TOOL AND TWO 12MM WRENCHES. WHILE THIS WILL ALLOW THE RIDER TO NOT BE STRANDED, IT CREATES A HAZARD WHEN THE RIDER ARRIVES AT THEIR DESTINATION AND MUST PARK THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327510June 6, 2020
SERVICE BRAKES, SEATS
HEATED SEAT CEASES TO OPERATE AFTER 40 MINS. PARKING BRAKE WILL NOT RELEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325830May 25, 2020
ENGINE, FUEL/PROPULSION SYSTEM
I HAVE A 2012 CAN AM SPYDER RT LIMITED WITH EXTREME HEAT ON MY RIGHT FOOT AND AROUND THE SEAT. ALSO HAVE OVERWHELMING GASOLINE FUMES AFTER PARKING THE BIKE. MAKING IT UNUSABLE AND NO FUN AND DANGEROUS TO RIDE. PURCHASED JULY 14 2017. 7,200 MILES. HAD CONTACT SEVERAL TIMES WITH LOCAL DEALER ABSOLUTELY NO HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325876May 25, 2020
SERVICE BRAKES
THE ELECTRONIC PARKING BRAKE WILL NOT RELEASE INTERMITTENTLY. THIS HAPPENS 3-5 TIMES A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320198April 4, 2020
EXTERIOR LIGHTING
THE LEFT TURN SIGNAL DOESNT WORK PROPERLY WHEN IT IS ENGAGED. SOMETIMES IT COMES ON WHEN IT IS PUSHED AND OTHER TIMES IT DOESNT. I HAVE TO CONSTANTLY KEEP MY EYE ON IT TO MAKE SURE IT IS WORKING WHEN I NEED IT. THIS IS A SAFETY HAZARD DO TO THE FACT I HAVE TO TAKE MY EYES OFF THE ROAD TO MAKE SURE MY TURN SIGNAL IS WORKING BEFORE I MAKE A LETF TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320128April 3, 2020
POWER TRAIN
I COMPLETED THE FIRST OIL CHANGE ON MY 2011 RT TRIKE (MOTORCYLE) (I PURCHASED IT FROM A DEALER USED SO IT MAY BE THE FIRST OIL CHANGE EVER PERFORMED SINCE IT ONLY HAS 3500 MILES. I FOUND A SMALL SCREW( LIKE A HEX SCREW) PART INSIDE THE OIL PAN MAGNET. SEE THE ATTACHED PHOTO. NO AWARE THAT THE ENGINE IS SELF DESTROYING FROM THE INSIDE. IT IS A SMALL BLACK COLOR BOLT A BIT LARGER THAN A RICE GRAIN IT HAS THREADS ON THE OUTISIDE AND A HEX IMPRESSION ON ONE SIDE AND IT DOES NOT APPEAR TO HAVE BEEN DAMAGED SINCE IT WAS STUCK TO THE OIL PAN PLUG MAGNET ALL THIS TIME. AFTER FURTHER READING THE SPYDER OWNERS FORUM WE LEARNED THIS SITUATION HAS HAPPENED TO OTHER OWNERS. IN THE NEW ONES THE BRP COMPANY PAID FOR THE ENGINE REPAIR BECAUSE THEY WERE UNDER WARRANTY. MINE HAS EXPIRED WARRANTY BUT ONLY HAS 3700 ORIGINAL MILES IN THE ODOMETER. THE SMALL SCREW IS A PART THAT REGULATES THE AMOUNT OF OIL FLOW INTO THE REAR CYLINDER HEAD. THIS IS A TWO CYLINDER ENGINE. A DEALER CONTACTED THE BRP COMPANY AND THEY REFUSED TO COVER THE COST OF THE REPAIR. THE ENGINE APPERAS TO STILL OPERATE CORRECTLY BUT SOME OF THE INFORMATION POSTED MENTIONS THAT THE ENGINE WILL EVENTUALLY START LEAKING OIL ALONG ONE OF THE CILINDER HEADS GASKETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310775February 22, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
DYNAMIC POWER STEERING FAILURE AT 5,900 MILES. NO POWER STEERING AT SLOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292029December 30, 2019
STEERING
THIS IS A FOLLOW UP TO MY FIRST COMPLAINT TRACKING # 11291321 WHERE I NOTED MY STEERING LOCKING UP AND PULLING ME VERY ABRUPTLY TO THE RIGHT. I HAD MY BIKE DIAGNOSED BY A MECHANIC AND HE DEACTIVATED THE FAULTY DPS SYSTEM AND THE BIKE NO LONGER HAD THE STEERING ISSUE. I CONTACTED BRP DIRECTLY ABOUT THIS ISSUE AND THE DECLINED TO OFFER ANY ASSISTANCE ALTHOUGH THIS WAS THE FAULTY PART THAT WAS RECALLED LAST YEAR. THE BIKE ONLY HAS 12000+ MILES ON IT AND NO MATTER THE AGE SHOULD NOT HAVE SUCH A MAJOR MALFUNCTION WITH SUCH LITTLE MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291321December 26, 2019
STEERING
I WAS RIDING FOR ABOUT 30 MINUTES WHEN I FELT MY STEERING STICK PULLING THE BIKE TO THE RIGHT, THEN I HAD TO FORCEFULLY PUSH THE HANDLEBARS BACK LEFT TO GET IT TO BREAK FREE. I PULLED OVER AND INSPECTED THE HANDLEBARS FOR OBSTRUCTION BUT THERE WERE NONE. I IMMEDIATELY STARTED BACK TOWARD HOME TO FIGURE OUT WHAT WAS GOING ON BUT THE LONGER I WAS ON THE BIKE THE WORSE IT GOT UNTIL IT SCARED ME TO THE POINT I HAD IT TOWED BACK TO MY HOUSE. AFTER RETURNING I DID SOME RESEARCH AND IT SEEMED LIKE THE ISSUE I HAD WAS THE SAME AS UNITS THAT HAD BEEN RECALLED LAST YEAR, BUT AFTER CALLING BRP THEY STATED IT WAS NOT PART OF THAT RECALL. I'VE BEEN RIDING MOTORCYCLES FOR YEARS AND I HAVE NEVER BEEN SO TERRIFIED OF A MECHANICAL FAILURE IN MY LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278833November 8, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CAN-AM SPYDER RT. WHILE DRIVING APPROXIMATELY 15 MPH, THE MOTORCYCLE SHUT OFF. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO MALCOLM SMITH MOTORSPORTS (7599 INDIANA AVE, RIVERSIDE, CA 92504). THE DEALER DETERMINED THAT THE LIMP HOME MODE FAILED. THE CONTACT ALSO STATED THAT THIS WAS THE SECOND OCCURRANCE. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242598August 8, 2019
EQUIPMENT
I HAVE A 2009 CAN AM SPYDER RS AND IT CAUGHT ON FIRE IN MAY 2014 . MY BIKE ONLY HAS 1900 MILES AND HAS BEEN IN THE SHOP FOR SERVICE FOUR TIMES. IT CAUGHT ON FIRE ON MAY 12, 2014 AT MY WORK FABENSISD. I HAD IT IN THE SHOP FOR 3 RECALLS AND GOT IT BK 3 MONTHS LATER FROM NOV. 2013 TO FEB 2014. DROVE IT TO WORK WHICH IS 5 MILES AWAY. THE SCHOOL HAS IT IN THEIR SURVEILLANCE CAMERA. SANTA TERESA WANTS TO CHARGE ME FOR A PART THAT DOES NOT HAVE ANY WARRANTY. MY COMPLAIN IS WHY SHOULD I PAY FOR ANYTHING WHEN IT WAS THE MANUFACTURES FAULT? SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11240386July 29, 2019
STEERING
I OWN A 2014 CAN AM RT-SM6 MOTORCYCLE. IN OCTOBER 2018 I HAD TO HAVE THE STEERING MECHANISM REALIGNED, IT WAS STEERING TO ONE SIDE. THIS WEEK THE PROBLEM IS BACK, WHICH INDICATES THAT THE STEERING MECHANISM IS LOOSE. THIS COULD RESULT IN A VERY SERIOUS ACCIDENT, IF IT COMES LOOSE WHEN TRAVELING ON A HIGHWAY, RESULTING IN THE LOSS OF CONTROL OF MY MOTORCYCLE. I FIRST NOTICED THIS WHEN TRAVELING AND WHEN I GOT HOME I DOUBLE CHECKED AND THE ALIGNMENT IS VISUAL AND MEASURABLE. THIS IS THE SECOND TIME THIS HAS OCCURRED WITH MY MOTORCYCLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235018July 26, 2019
FUEL/PROPULSION SYSTEM
POSSIBLE DPS FUME CANISTER CONCERN ON RECALL. FUEL CAP SEEMS TO ALLOW WATER INSIDE OF THE FUEL TANK? WHICH THEN CAUSES THE BIKE TO SPUTTER AND NOT WANT TO "BREATH." WHEN THE BIKE IS WARMING UP, IT'S SPITTING AND SPUTTERING, DOES NOT WANT TO IDLE PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232054July 15, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ON 7/11/2019 MY 2012 CANAM RT SE5 STARTED THROWING OUT VSS FAULT CODE, I TOOK IT HOME AND CONTACTED MY LOCAL CANAM SERVICE COMPANY. THEY ASKED ME TO BRING IT IN WHICH I DID THE NEXT DAY. ENROUTE TO THE SHOP IT BEGAN SHOWING ABS LIMP HOME MODE BUT WAS NOT IN LIMP HOME MODE. ONCE CONNECTED TO THE SHOP COMPUTER I WAS ADVISED THE BIKE WAS THROWING OUT NUMEROUS CODES AND FALSE CODES. THEN I WASXADVISED THIS BIKE HAS HAD NUMEROUS ELECTRICAL PROBLEMS SINCE 2013 IP TO AND INCLUDING REPLACING THE ENTIRE INSTRUMENT CLUSTER AT 15000+ MILES. SINCE PURCHASING THW BIKE IT CONSTANTLY SHORTS THE HORN OUT AND I HAVE TO REPLACE THE FUSE. IN ADDITION TO THE VSS/ABS CODES THE SHOCK COMPRESSOR HAD STARTED COMING ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231750July 14, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY WIFE AND I WERE RIDING TO HAWKS NEST STATE PARK IN WEST VIRGINIA, MY CAN-AM SPIDER CAUGHT ON FIRE AROUND THE FUEL CAP AREA WE WERE COMING TO A STOP GOING ABOUT 10 MILES AN HOUR TO 0. I FELT HEAT ON MY LEFT LEG LOOKED DOWN AND SAW FLAMES AND TOLD MY WIFE TO GET OFF THE BIKE AND WE GOT OFF AND THE BIKE, IT BURNED FOR A FEW MINUTES BEFORE SOMEONE PUT THE FIRE OUT WITH AN EXTINGUISHER. WE HAD FUELED UP ABOUT 35 MILES PRIOR TO THIS STOP. THERE ARE RECALLS ON THIS MOTORCYCLE BUT NOT MY SPECIFIC VIN #- WHY? I SEE THIS IS THE EXACT SAME PROBLEM WITH OTHER 2008 TO 2012 CAN-AM SPYDERS WITH VAPOR LEAK OR FUEL LINE LEAK RECALLS. I HAVE ONLY OWNED THIS CAN-AM FOR THREE MONTHS I AM GRATEFUL WE ARE NOT HURT BUT THIS COULD'VE BEEN REALLY REALLY BAD THESE ARE KNOWN FOR CATCHING FIRE AS I AM LEARNING AND READING I AM FORTUNATE YES- PLEASE STOP THESE BIKES FROM BEING SOLD!! THE ROAD WAS HILLY 2 LANE COUNTRY ROAD. SUNSHINE 85 DEGREES. RUINED OUR DAY AND BIKE!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11228808July 1, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2019 CAN-AM SPYDER RT. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE TURN SIGNALS WERE ILLUMINATED, BUT WERE NOT VISIBLE TO ONCOMING VEHICLES. THE CONTACT ALSO STATED THAT THE DAYTIME RUNNING LAMPS FAILED TO TURN OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219050June 10, 2019
SERVICE BRAKES
WHILE STOPPING AFTER 25 MILES. THE REAR BRAKES EMITTED A BURNING ODOR AND FAILED. THE REAR CALIPER AND ROTOR HAVE BEEN REPLACED TWICE AND REAR BRAKE PADS REPLACED 4 TIMES SINCE NEW WITH ONLY 6500 TOTAL MILES ON VEHICLE. ROTORS BECOME WARPED AND DISCOLORED FROM EXCESSIVE HEAT OCCASIONALLY GLOWING ORANGE AT NIGHT. THESES BRAKES HAVE FAILED SEVERAL TIMES WITH FACTORY PARTS AND CERTIFIED MECHANIC REPAIRS. TAKEN TO AUTHORIZED DEALER SEVERAL TIMES REQUESTING TO OPEN A CASE WITH BRP THAT IS QUICKLY IGNORED AFTER SEVERAL ATTEMPTS TO RESOLVE. THIS VEHICLE IS UNSAFE TO RIDE AND OBVIOUSLY HAS A FACTORY DEFECTIVE BRAKING SYSTEM. SERIOUS ACCIDENTS OR DEATH IS LIKELY TO RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210216May 27, 2019
SERVICE BRAKES
08 CAN AM SPYDER .PARK BRAKE WARNING ON .PARK BRAKE NOT HOLDING . BUT BRAKES LOCKED UP AFTER BACKING OUT OF GARAGE. WAITED ABOUT 20 MIN AND THEY RELEASED. BUT LOCKED UP AGAIN WHEN APPLIED FOOT BRAKE . EACH TIME I USED FOOT BRAKE SAME THING WOULD HAPPEN.HAVE NOT RIDDEN SINCE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209121May 21, 2019
STEERING
TL* THE CONTACT OWNS A 2008 CAN-AM SPYDER GS. WHILE DRIVING 55 MPH, THE STEERING SEIZED. THE CONTACT PULLED THE VEHICLE OVER TO GAIN CONTROL OF THE VEHICLE. THE DPS AND CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE DPS FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 14,000. *TR *AS *BF *AS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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