CAN-AM Spyder Complaints

491 consumer complaints on file.

#10651293October 30, 2014
ENGINE, ELECTRICAL SYSTEM, WHEELS
MILE 1067 COMPLAINED ABOUT EXCESSIVE HEAT COMING FROM RIGHT FLOORBOARD AREA AND GAS FUMES TO MY DEALER, TOLD IT'S NORMAL. MILE 4582 2ND SERVICE DEALER INSTALLED HEAT SHIELD AT MASTER CYLINDER PER BRP FOR HEAT ISSUES, STILL EXCESSIVE HEAT, FUMES AND NOW BOILING GAS IN TANK. DEALER CONSIDER ALL NORMAL OPERATION. MILE 6386 SPYDERLOVERS.COM CHATS FOUND OUT ABOUT ECM NEEDED UPDATE FOR HEAT ISSUE CALLED DEALER AND CONFIRMED BRING IN. NO NOTIFICATION FROM BRP. CARRIED TO DEALER UPDATE INSTALLED, STILL COMPLAIN ABOUT ABOVE ISSUES. MILE 7988 REPLACED TRAILER MODULE BURNED OUT REPLACED, I BELIEVE DUE TO HEAT, SAME COMPLAINT AS ABOVE. NO ACTION TAKEN. MILE 11277 REPLACED TRAILER MODULE BURNED OUT REPLACED ,SAME COMPLAINTS AS BEFORE NO ACTION. MILE 12000 BOTH FRONT TIRES SEVERELY CUPPED BRP SAID NO ON WARRANTY TO MANY MILES, I REPLACED BUT THATS UNSATISFACTORY MILEAGE ON FRONTS. 8/25/14 E-MAIL BRP ABOUT HEAT ISSUES. 8/26/14 SENT ME CASE NUMBER. 10/24/14 MILE 13641 BRP OK'D REPLACING UPPER RIGHT AND LEFT SIDE COVERS TO ALLOW MORE AIR TO ENGINE COMPARTMENT REPLACED THEM. IN MY OPINION AFTER SIDE PANEL REPLACEMENT RIDING A FEW HOURS TEMP 88 DEGREES THAT THIS HELPED SOME WITH HEAT AT FLOORBOARD BUT WON'T HOLD UP WHEN 90 + DEGREES AND FUMES AND BOILING GAS STILL AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651343October 30, 2014
FUEL/PROPULSION SYSTEM, ENGINE
AFTER A RIDE, VEHICLE EMITS STRONG GASOLINE ODOR WHICH FILLS GARAGE AREA AND, AT TIMES, PERMEATES INTO THE LIVING AREA. NEED TO ALLOW TO COOL DOWN IN DRIVEWAY BEFORE BRINGING INTO THE GARAGE TO LESSEN THE FUEL ODOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651478October 30, 2014
ENGINE, FUEL/PROPULSION SYSTEM
HAVE OWNED RT LIMITED FOR LESS THAN ONE YEAR WITH HEAT ISSUES. WHILE RETURNING FROM EVENT IN NORTH CAROLINA BIKE RAN FINE IN THE COOLER TEMPERATURES. AS SOON AS RETURNED TO THE SOUTH, ENGINE BEGAN TO RUN HOT AND CHECK ENGINE LIGHT ON AND OFF AS WELL AS BIKE CHUGGING AND RUNNING ROUGHLY. BIKE SHUTTING DOWN AND HAD TO LET COOL OFF BEFORE WOULD RESTART. HAVE HAD EXTREME HEAT ISSUES SINCE PURCHASING BIKE ESPECIALLY IN HOTTER MONTHS HERE IN HOUSTON AREA. HAVE HAD UPDATES DONE PER BRP RECOMMENDATIONS TO NO SUCCESS. BIKE IS NOT SAFE AND FEAR RIDING ANY LENGTH OF TIME OR PROLONGED DISTANCE. WHEN PARKED IN GARAGE AFTER RIDING FIND THERE IS A STRONG GAS SMELL IN THE GARAGE. FOR THIS REASON USUALLY LEAVE BIKE IN YARD FOR UPTO 30 MINUTES PRIOR TO PUTTING GARAGE FOR FEAR OF FIRE CONSUMING HOME. NOT SURE WHAT THIS REPORT WILL DO BUT FEEL LIKE SOMEONE SHOULD BE MADE AWARE OF HOW UNSAFE AND POTENTIALLY DANGEROUS THESE VEHICLES ARE. DEALERS ARE AT A LOSS FOR WHAT TO DO AS I HAVE EXPERIENCED SAME PROBLEMS WITH A 2013 ST LIMITED MODEL THAT WAS TRADED DUE TO BRAKE FAILURE AND EXTREME HEAT ISSUE MELTING PARTS. THOUGHT THE RT MODEL WOULD BE BETTER BUT FIND MYSELF IN SAME SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650926October 29, 2014
ENGINE
MAIN SHAFT BEARINGS FAILED AT 24,000 MILES CAN AM TECHNICAL ADVISORIES HAVE DECREASED ATTENTION ON MAIN DRIVE BELT TWICE. MONTHS DELAY ON REPLACEMENT PARTS MAKES ME THINK A LOT OF THESE ARE FAILING. UNABLE TO GET ADEQUATE EXPLANATION FROM CUSTOMER SERVICE OUT OF CANADA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651083October 29, 2014
FUEL/PROPULSION SYSTEM
VEHICLE HAS EXHIBITED EXCESSIVE GAS FUMES AND LIQUID CONDENSATION FROM FUEL TANK VENT SINCE NEW. THIS CREATES A FLAMMABILITY HAZARD. PROXIMITY OF EXHAUST PIPES TO FUEL TANK CAUSES BOILING INSIDE THE TANK THAT CAN BE SMELLED, SEEN, AND HEARD. PROXIMITY OF CATALYTIC CONVERTER TO UNDERSIDE OF TANK CONTRIBUTES TO THE ROOT CAUSE. PROBLEM IS ESPECIALLY EVIDENT AFTER PROLONGED RIDING AS COMPONENTS UNDER THE BODYWORK GET HEAT SOAKED DUE TO RADIANT HEAT. FACTORY INSTALLED GAS TANK INSULATION IS INADEQUATE. MY INSTALLATION OF OFF THE SHELF EXHAUST WRAP PRODUCT AND OTHER INSULATION HAS IMPROVED, BUT NOT ELIMINATED THE PROBLEM. IT IS ALSO EVIDENT THAT THIS FORCED BOILING OF GAS EXCEEDS THE CAPACITY OF THE CHARCOAL CANISTER AND ALLOWS FOR CONDENSATION INSIDE THE CANISTER, RENDERING IT INEFFECTIVE. MY OPINION IS THAT ONLY A HIGH PERFORMANCE INSULATION PACKAGE, INSTALLED ON THE EXHAUST PIPES AND GAS TANK, IN CONJUNCTION WITH A CATALYTIC CONVERTER HEAT SHIELD, WILL TRULY ELIMINATE THE ROOT CAUSE. DESIGN MODIFICATIONS TO ENHANCE UNDER BODYWORK AIRFLOW ARE ALSO NEEDED TO PREVENT RIDER DISCOMFORT AND INJURY DUE TO EXCESSIVE BODY WORK TEMPERATURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651070October 29, 2014
FUEL/PROPULSION SYSTEM
STRONG STENCHING GAS SMELL- FUMES. A LOT OF HEAT ASSOCIATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651134October 29, 2014
FUEL/PROPULSION SYSTEM, SEATS, ENGINE
SMELL GAS VAPORS IN THE GARAGE AND HOUSEBAFTER DRIVING IT. SEAT FRONT TOP WHERE IT MEETS THE BODY(STORAGE COMPARTMENT) TO HOT TO TOUCH OR SIT ON WITHOUT A SHEEPSKIN PAD AND STILL VERY UNCOMFORTABLE AND LIKELY DANGEROUS. RIGHT FOOT GETS SO HOT FROM THE MOTOR YOUR CAN'T KEEP YOUR FOOT IN PLACE. HAVE TO WEAR HEAVY BOOTS. HAVE HAD THE RECALL AND ELECTRONIC UPDATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651139October 29, 2014
FUEL/PROPULSION SYSTEM
SPYDER RT EMITS GASOLINE FUMES FROM EVAPORATIVE EMISSION CONTROL SYSTEM VENT HOSE. FUMES ARE EVIDENT WHEN BIKE IS SHUT DOWN. IN HOT WEATHER IT IS NOTICEABLE EVEN WHEN SITTING STILL AT A STOP LIGHT OR STUCK IN TRAFFIC. FUMES OFTEN CONDENSE AROUND THE BOTTOM LIP OF THE VENT HOSE WHEN THEY HIT THE COLDER AIR. THE CONDENSATE COLLECTS AROUND THE LIP AND EVENTUALLY DRIPS OFF. THE MILEAGE AND DATE NOTED ABOVE ARE APPROXIMATELY WHEN I FIRST REQUESTED THE DEALER TO CHECK THE SYSTEM. PRIOR TO THIS TIME THE FUMES WERE A MINOR ANNOYANCE BUT HAD NOW GOTTEN CONSISTENTLY WORSE. THE PURGE VALVE WAS FOUND TO BE WORKING PROPERLY. A MONTH LATER AT ABOUT 30,000 MILES I AGAIN HAD THE DEALER CHECK THE ENTIRE SYSTEM AND IT WAS FOUND WORKING PROPERLY IN SPITE OF THE FUMES. I PAID TO REPLACE THE CANISTER AND PURGE VALVE AS I HAD TO TRY SOMETHING. AS EXPECTED, REPLACEMENT HAD NO EFFECT ON THE PROBLEM. IN DECEMBER OF 2013 AT ABOUT 31,000 MILES I AGAIN HAD DEALER CHECK ENTIRE SYSTEM. I UNDERSTAND THEY EVEN HAD BRP CONSULTATION ON THE PROCEDURE TO FOLLOW. ONCE AGAIN, ALL ELEMENTS OF THE SYSTEM WERE FOUND WORKING PROPERLY AND THE CONCLUSION FROM BRP WAS "THAT'S THE WAY IT IS". THE FUMES CONTINUE TO THIS DAY, NOW OCTOBER 2014 AND OVER 38,000 MILES. I DISSECTED THE REMOVED CANISTER TO SEE HOW IT WORKS AND THE CONDITION IT WAS IN. AFTER 30K MILES IT WAS SEEMINGLY PERFECT. THE ACTIVATED CHARCOAL WAS TOTALLY DRY AND IN GOOD APPEARANCE, CONFIRMING TO ME THAT THE PROBLEM IS NOT CAUSED BY LIQUID FUEL "SLOSHING" THROUGH THE HOSE FROM THE TANK TO THE CANISTER AND CONTAMINATING THE CHARCOAL. THE WAY THE HOSE ON MY 2011 RT IS ROUTED, I CONSIDERED LIQUID FUEL GETTING INTO THE CANISTER TO BE VIRTUALLY IMPOSSIBLE AND MY DISSECTION OF THE CANISTER CONFIRMED THAT WAS NOT THE CASE. PHOTOS OF THE INSIDE OF THE CANISTER AND CHARCOAL ARE AVAILABLE SHOWING THE GOOD CONDITION AFTER 30K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650899October 28, 2014
ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE GIVES OFF SUCH A STRONG FUEL ODOR AFTER A RIDE, WE NOW PARK THE VEHICLE OUTSIDE OUR ENCLOSED GARAGE FOR A FEW HOURS SO THE ODOR WILL NOT BE OVERWHELMING IN OUR GARAGE. ALSO, THE VEHICLE'S FUEL TANK IS VERY HOT TO THE TOUCH WHEN RE-FILLING WITH GAS. VEHICLE WAS TAKEN TO AN AUTHORIZED BMP DEALERSHIP ABOUT THE STRONG FUEL ODOR AND THEY DID NOT FIND ANYTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650634October 28, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SERVICE BRAKES
NOTICED BAD FUEL SMELL FROM DAY ONE OF OWNING THE SPYDER. WOULD LEAVE OUTSIDE WHILE IT COOLED OFF OR PUT A BOX FAN ON IT TO BLOW THE VAPORS OUT OF THE GARAGE. IN AUGUST OF 2013 I NOTICED THE BRAKE LIGHTS STAYING ON, REMOVED SIDE PANEL TO FINED THE WIRES MELTED AND SHORTED TOGETHER. I ALSO NOTICED THE PLASTIC ON THE MASTER CYLINDER SHOWED SIGNS OF MELTING AND OF GETTING HOT. I REPAIRED THE WIRES WITH HIGH TEMPERATURE ELECTRICAL TAPE. I RECEIVED A SAFETY RECALL NOTICE FROM BRP IN SEPTEMBER FOR HEAT RELATED PROBLEMS. THE DEALER FOUND THE FUEL EVAPORATOR CANISTER ALMOST BURNED THROUGH, IT WAS REPLACED AND COVERED IT WITH TIN FOIL HEAT SHIELD. THE DEALER DID NOT THINK THE BRAKE MASTER CYLINDER WAS MELTED BAD ENOUGH TO WARRANT CHANGING AND COVERED IT WITH TIN FOIL HEAT SHIELD. I HAD THEM TO LEAVE THE WIRING AS I HAD ALREADY REPAIRED IT. THE BAD FUEL SMELL CONTINUED WITH THE NEW FUEL EVAPORATOR CANISTER AND THE FUEL BOILS WHERE YOU CAN HEAR IT AFTER A RIDE. IF YOU LOOK UNDER THE SPYDER AFTER A RIDE YOU CAN SEE FUEL VAPORS SPEWING AND DRIPPING FROM THE VENT LINE, AND IT WILL CONTINUE FOR MAYBE AN HOUR OR LONGER. IT IS SOMETIMES HARD TO PUT FUEL IN BECAUSE IT MAKES THE GAS PUMP NOZZLE KEEP CUTTING OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650686October 28, 2014
FUEL/PROPULSION SYSTEM, ENGINE
FUEL IN TANK BOILS. SPYDER CONSTANTLY SMELLS OF LEAKING FUEL WHILE RIDDING. FUEL DRIPS, MORE OFTEN THAN NOT, WHEN PARKED. BOTH DURING AND AFTER A RIDE. THE COMPLETE EMISSIONS SYSTEM WAS REPLACED(UNDER WARRANTY) AND ALL OF THE PREVIOUSLY MENTIONED PROBLEMS RETURNED WITHIN A HUNDRED MILES OR SO. ENGINE COMPARTMENT HEAT IS SO HIGH IT CAUSED PREMATURE DEGRADING OF FUEL LINES. WHICH RESULTED IN MULTIPLE FUEL LEAKS WHERE FUEL LINE CLAMPS ARE USED. NOTE: THESE LEAKS WERE ALL IN THE IMMEDIATE VICINITY OF EXHAUST HEADERS. WHEN RIDDEN IN HIGHER AMBIENT TEMPS THE ENGINE COMPARTMENT HEAT IS SO HIGH IT CAUSES BURNS TO YOUR THIGHS, WHEN WEARING PROPER RIDING APPAREL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650704October 28, 2014
ENGINE, FUEL/PROPULSION SYSTEM
AFTER RIDING THE 2011 CAN AM SPYDER RTS/SE5 AND PARKING IT IN THE GARAGE, A STRONG FUEL SMELL ODOR LINGERS FOR APPROXIMATELY 3 HOURS BEFORE IT DISSIPATES. WHILE RIDING THE 2011 CAN AM SPYDER RTS/SE5 IN CITY OR HIGHWAY TRAFFIC, AN EXTREME HEAT CAN BE FELT FROM UNDER THE SEAT AREA. THE HEAT IS SO BAD THAT IT HAS LEFT FIRST DEGREE BURNS ON THE INNER THIGH AND KNEE AREAS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10650717October 28, 2014
ENGINE, SEATS, FUEL/PROPULSION SYSTEM
I WAS RIDING ON HIGHWAY 291 IN LEES SUMMIT MO TRAVELING AT 65 MPH. THE DAILY TEMP WAS BETWEEN 92 - 95 DEGREES. THE FAN WAS BLOWING THE HOT AIR OUT FROM THE BIKES RADIATOR AREA AND WITH THE BIKE BEING IN MOTION THE HOT AIR WAS BEING ROUTED ONTO MY RIGHT LEG AND I COULD FEEL MY LEG GETTING HOT TO THE POINT THAT I WAS UNABLE TO KEEP MY FOOT ON THE FOOT PEG FOR LONGER THAN 10-15 SECONDS AFTER WHICH, I NEEDED TO KEEP SHIFTING THE LOCATION OF MY FOOT ON THE FOOT PEG. I ALSO NOTICED THAT THE RIGHT SIDE PANELS AND THE AIR COMING FROM UNDER THE SEAT WAS UNCOMFORTABLY HOT. ALSO WHEN REFUELING THE GAS TANK FILLER NECK WAS TOO HOT TO TOUCH. DURING THE FIRST LONG TRIP ON THIS BIKE (WEEKEND OF OCT 25-26) FROM GRAIN VALLEY MO TO EUREKA SPRINGS AR (540 MILES ROUND TRIP). TEMPS WERE IN THE 70'S DURING THE TRIP TO AR AND WHEN REFUELING I NOTICED THAT THE GAS TANK FILLER NECK WAS OVERLY WARM. THE RETURN TRIP, WITH TEMPS IN THE MID 80S, THE HEAT ON MY RIGHT LEG WAS BECOMING UNCOMFORTABLE, THE RIGHT SIDE PANELS WERE HOT AND THE HEAT UNDER THE SEAT WAS OVERLY WARM. REFUELING, THE GAS TANK FILLER NECK WAS ALMOST TOO HOT TO TOUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650735October 28, 2014
ENGINE, FUEL/PROPULSION SYSTEM
1. AFTER RIDING THE 2011 CAN AM SPYDER RTS/SE5 AND PARKING IT IN THE GARAGE, A STRONG FUEL SMELL ODOR LINGERS FOR APPROXIMATELY 3 HOURS BEFORE IT DISSIPATES. 2. WHILE RIDING THE 2011 CAN AM SPYDER RTS/SE5 IN CITY OR HIGHWAY TRAFFIC, AN EXTREME HEAT CAN BE FELT FROM UNDER THE SEAT AREA. THE HEAT IS SO BAD THAT IT HAS LEFT FIRST DEGREE BURNS ON THE INNER THIGH AND KNEE AREAS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10650745October 28, 2014
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I TOOK A TRIP TO GEORGIA ON OCTOBER 24, , AND ON SUNDAY MORNING, OCTOBER 26, WHEN I STARTED THE SPYDER TO LEAVE, IT BEGAN TO STALL AT IDLE, IT CUT OFF REPEATEDLY, AND IDLED ROUGH. IT WOULDN'T MAINTAIN THE NORMAL IDLE RANGE OF 1200-1300 RPM. I FINALLY WAS ABLE TO DRIVE IT OFF, AND AS I RODE, THE IDLE WAS ROUGH FOR A FEW MILES, BUT AFTER I GOT IT ON THE FREEWAY, IT SEEMED OKAY. ONCE AGAIN, THE HEAT ISSUE AND FUEL SMELLS BECAME EVIDENT AS I RODE BACK TO ALABAMA, AND THE OUTSIDE TEMPERATURE ROSE. IT SEEMS THAT ANY OUTSIDE TEMPERATURES ABOVE 70 DEGREES AND THE HEAT FROM THE VEHICLE BECOMES WORSE WITH THE RESULTING FUEL SMELL AND A LOT OF HEAT COMING FROM THE ENGINE AND FUEL TANK WHEN GOING TO FILL UP. I WAS A BIT WORRIED BEING SO FAR FROM HOME, BUT I GOT BACK OKAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650747October 28, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
A VERY STRONG ODOR OF GASOLINE UPON SHUT DOWN AFTER EXTENDED RIDES OF MORE THAN 10-15 MILES AT VARYING SPEEDS. APPEARS TO HAPPEN MORE OFTEN WHEN MULTIPLE STOPS (ENGINE SHUT DOWN OF SHORT DURATION) OCCUR DURING THE SAME RIDE. RIDING MORE THAN 10 - 15 MILES RESULTS IN VERY HIGH HEAT EMANATING FROM UNDER SEAT ON RIGHT SIDE AND EXTREME HEAT NEAR RIGHT ANKLE AND FOOT. PASSENGER ALSO COMPLAINED ABOUT HEAT TO RIGHT ANKLE AND FOOT. WHEN PARKING SPYDER IN MY ENCLOSED ATTACHED GARAGE, GARAGE DOOR MUST BE LEFT OPEN TO DISSIPATE GASOLINE FUMES, OTHERWISE FUMES ENTER HOUSE LIVING AREAS. IT SHOULD BE NOTED THAT MY NATURAL GAS FIRED WATER HEATER (WITH PILOT LIGHT) IS IN THE SAME GARAGE AS MY PARKED SPYDER. SO FAR (KNOCK ON WOOD) THERE HAVE BEEN NO FIRES BUT I ATTRIBUTE THAT TO VENTILATING GARAGE COMPLETELY BEFORE CLOSING GARAGE DOOR. THE GASOLINE FUMES ARE A DEFINITE SAFETY HAZARD THAT SHOULD BE ADDRESSED AND THE HIGH HEAT, WHILE A COMFORT PROBLEM, COULD ALSO BE A DISTRACTION SAFETY PROBLEM. IT IS MY SINCERE HOPE THAT THESE CONCERNS ARE ADDRESSED SOONER RATHER THAN LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650749October 28, 2014
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
ON FRIDAY, 24 OCTOBER 2014I RODE THE SPYDER TO THE DEALER, WHERE THE TECHNICIAN, [XXX], CONNECTED IT TO THE B.U.D.S. COMPUTER. I AM ALSO SENDING [XXX]. A COURTESY COPY OF THIS EMAIL. THE COMPUTER OBTAINED INFORMATION THAT POINTED TO A PROBLEM WITH THE PURGE VALVE AND VAPOR RECOVERY CANISTER, AS WELL AS A PROBLEM WITH THE ENGINE CONTROL MODULE (ECM). THIS IS IN ADDITION TO HEAT AND GAS VAPOR ISSUES WHEN THE AMBIENT OUTSIDE TEMPERATURE IS 75 DEGREES AND ABOVE. YESTERDAY AFTERNOON 27 OCTOBER 2014, I TOOK THE SPYDER ON A RIDE YESTERDAY OF ABOUT 30 MILES ON LOCAL ROADS. AFTER I RETURNED HOME AND SHUT OFF THE SPYDER BRIEFLY TO OPEN THE GARAGE DOOR, IT DIDN'T WANT TO START. THE STARTER TURNED THE MOTOR OVER, BUT THE MOTOR WOULD NOT START. AFTER 4 ATTEMPTS, I WAS FINALLY ABLE TO GET IT STARTED. I AM FORTUNATE THAT THIS DID NOT HAPPEN OUT ON THE ROAD. THE SPYDER HAD A STRONG GAS VAPOR SMELL, WHICH WAS STILL EVIDENT THE MORNING IN MY GARAGE. I CHECKED THE SPYDER THIS MORNING AND IT STARTED WITH NO PROBLEM. I SUSPECT THE ECM AND PURGE VALVE CODES THAT THE B.U.D.S. COMPUTER DETECTED ARE TO BLAME, BUT THE HEAT ISSUE IS SOMETHING THAT BRP NEEDS TO ADDRESS. I, ALONG WITH MANY OWNERS OF THE CAN-AM SPYDER, HAVE CONCERNS WITH SAFETY AND HEAT ISSUES. I WILL SAY THAT I ENJOY THE SPYDER, BUT I WOULD ENJOY IT FAR MORE IF MY CONCERNS WITH SAFETY AND RELIABILITY ARE ADDRESSED. MY SPYDER IS STILL UNDER BRP ORIGINAL WARRANTY, AND I'D LIKE THESE PROBLEMS TO BE ADDRESSED BY BRP UNDER THOSE TERMS AND NOT AT ADDITIONAL COST TO ME, BECAUSE THE SPYDER IS NOT INEXPENSIVE TO BUY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650802October 28, 2014
FUEL/PROPULSION SYSTEM
I PURCHASED A CAN AM SPYDER RT 2013 ON AUGUST 23, 2013. FROM DAY ONE I'VE HAD EXCESSIVE FUEL SMELLS AFTER RIDES,ALSO GAS BOILING IN FUEL TANK AFTER RIDES. YOU CAN ACTUALLY HEAR AND SEE THE GAS BOILING IN THE TANK. THERE IS EXCESSIVE HEAT COMING OUT FROM AROUND THE GLOVE BOX AREA AND ALSO AROUND THE PASSENGER RIGHT FOOT REST. NEEDLESS TO SAY ALL THIS HEAT MAKES FOR AN EXTREMELY UNCOMFORTABLE RIDE. I HAVE HAD ALL RECALLS AND UPDATES DONE TO DATE. SEPTEMBER 2013 TOLD MY DEALER OF EXCESSIVE FUEL SMELLS WHILE THE BIKE WAS IN HAVING THE HEAT SHIELDING RECALL WORK PERFORMED. HE SAID THAT HE DID NOT SMELL THE FUEL COMING FROM THE BIKE. I WENT BACK A WEEK LATER TO HAVE WORK DONE TO THE AIR RIDE SUSPENSION THAT WAS BROKEN UPON RECEIVING MY NEW BIKE. WHILE HE WAS WORKING ON THE BIKE REPAIRING THE AIR RIDE SUSPENSION HE NOTICED THE SMELL AND REPLACED MY EVAP.CANISTER. THIS WAS AFTER I HAD THE RECALL DONE. HE HAD TO REMOVE THE RECALL WORK AND REPLACE MY EVAP CANISTER AND THEN REINSTALL THE RECALL WRAPPING. TODAY OCTOBER 28, 2014 WENT FOR A RIDE FUELED UP ON THE WAY HOME.I RODE HOME APPROXIMATELY 20 MINUTES. WHEN I PARKED THE BIKE I COULD HEAR THE FUEL BOILING AND COULD SEE IT IN THE TANK. OBVIOUSLY ALL THE UPDATES AND RECALLS ARE NOT HELPING. I ALSO HAD HANDLING ISSUES WITH THE BIKE FROM BRAND-NEW. THAT I HAD TO HAVE CORRECTED WITH MY OWN MONEY SPENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650812October 28, 2014
FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING
I HAVE A SPYDER RT 2012 WITH GAS FUMES WHEN PARKED AND HEAT COMING FROM UNDER MY SEAT, MY BIKE HAS 35000 MILES, I HAVE HAD THIS PROBLEM FROM THE FIRST DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650266October 27, 2014
FUEL/PROPULSION SYSTEM
THIS IS MY THIRD COMPLAINT REGARDING THIS VEHICLE. IN ADDITION TO THE SEVERE HEAT AND GASOLINE ODOR PROBLEMS WHICH I DESCRIBED IN EARLIER COMPLAINTS, THE VEHICLE HAS BECOME VERY HARD TO START WHEN THE ENGINE IS WARM. NORMAL IDLE RPM IS 1,300 TO 1,400. WHEN THIS CONDITION OCCURS - AS IT HAS ON MULTIPLE OCCASIONS - THE RPM DOES NOT EXCEED 500, AND THERE IS LIMITED THROTTLE RESPONSE. THE ENGINE STALLS, AND THERE IS AN OVERPOWERING ODOR OF GASOLINE EMANATING FROM THE VEHICLE AS IF THE THROTTLE BODY IS BEING FLOODED WITH GASOLINE. THE DEALER AND BRP (BOMBARDIER RECREATIONAL PRODUCTS) HAVE BEEN MADE AWARE OF THIS PROBLEM. BRP HAS PROPOSED THAT MY DEALER REPLACE THE PURGE VALVE AND OXYGEN SENSOR TO ADDRESS THIS PROBLEM, AS WELL AS THE PREVIOUSLY MENTIONED HEAT PROBLEM. I AM WAITING FOR THE DEALER TO OBTAIN THE REPAIR PARTS. I WAS TOLD BY A REPRESENTATIVE FROM BRP THAT IF THESE REPAIRS DID NOT FIX THE PROBLEMS, THERE WOULD BE NOTHING MORE THAT THEY COULD DO TO ADDRESS THEM. I, AS WELL AS MANY OTHERS, BELIEVE THAT THERE ARE MAY DESIGN FLAWS WITH THIS VEHICLE. THE FRAME FOR THE 2013 RT WAS INTENDED TO HAVE A NEW ENGINE, A 1330 CC INLINE THREE CYLINDER RATHER THAN THE 998 CC V-TWIN. THE BRP REPRESENTATIVE ADMITTED TO ME THAT THE NEW ENGINE FOR THIS VEHICLE "WAS NOT READY" AT THE TIME OF PRODUCTION OF THE 2013 MODEL, AND THEY WERE FORCED TO USE THE OLDER ENGINE. THIS ENGINE RUNS VERY HOT, AND BEING FULLY ENCLOSED BY PLASTIC PANELS EXACERBATES THE PROBLEM. IT IS INFURIATING TO SPEND $27,000.00 ON A VEHICLE WHOSE PROBLEMS ARE NOT BEING PROACTIVELY ADDRESSED BY BRP. THE DEALER THAT I PURCHASED THE VEHICLE FROM WAS AWARE OF THESE PROBLEMS, YET MADE NO MENTION OF THEM AT THE TIME OF THE SALE. I URGE NHTSA TO COMPEL BRP TO RECALL THESE VEHICLES, ADDRESS THESE PROBLEMS, AND FIND A COMPREHENSIVE SOLUTION TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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