Cadillac XTS Service Bulletins

2,750 manufacturer communications on file.

• April 20, 2015•Document ID: 10114474

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIT5399

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

  Associated Products (739)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 719 more
  Associated Documents

  • DownloadMC-10114474-0001.pdf↗
• April 17, 2015•Document ID: 10114470

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIC4310L

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

  Associated Products (698)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 678 more
  Associated Documents

  • DownloadMC-10114470-0001.pdf↗
• April 17, 2015•Document ID: 10113598

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PI1374C

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM audio or time shift, radio lock-up, slow response, vertical line between clock and temperature, poor FM reception (truck only).

  Associated Products (19)

  2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL
  Associated Documents

  • DownloadMC-10113598-0001.pdf↗
• April 17, 2015•Document ID: 10113597

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PI1375C

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This preliminary informational bulletin provides reprpgramming information to correct a customer concern of blank display, NAV screen audio content is unavailable via speech recognition, display screen is stuck on incoming call view after phone call finished, rear view camera display blank, USB Issues/Bluetooth/Favorite Bar/Voice, iPod unable to detect via USB, recognition concerns, XM speech recognition inoperative, traffic messages, clock display.

  Associated Products (18)

  2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL
  Associated Documents

  • DownloadMC-10113597-0001.pdf↗
• April 17, 2015•Document ID: 10090056

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  14687 MESSAGE 2

  Date Added:

  February 1, 2017

  Manufacturer:

  CADILLAC

  Summary

  14687 - SERVICE UPDATE (STOP PERFORMING UPDATE MESSAGE). GENERAL MOTORS HAS DETERMINED THAT 2013 CADILLAC ATS MODEL VEHICLES EQUIPPED WITH BASE RADIO (RPO RAO WITHOUT UA3) ONLY ARE NOT PROGRAMMING SUCCESSFULLY. UNTIL FURTHER NOTICE, PLEASE STOP PERFORMING THE PROCEDURE CONTAINED IN SERVICE UPDATE BULLETIN 14687 ON THESE VEHICLES. DEALERS MAY CONTINUE TO PERFORM THIS SERVICE UPDATE ON 2013 CADILLAC SRX AND XTS MODEL VEHICLES AND ATS MODEL VEHICLES EQUIPPED WITH CUE RADIOS (RPO RAO WITH UA3).

  Associated Products (3)

  2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10090056-0001.pdf↗
• April 14, 2015•Document ID: 10090057

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  14687

  Date Added:

  February 1, 2017

  Manufacturer:

  CADILLAC

  Summary

  14687 - SERVICE UPDATE. THE INSTRUMENT PANEL CLUSTER (IPC) ON SOME 2013 MODEL YEAR CADILLAC ATS, SRX AND XTS VEHICLES MAY INTERMITTENTLY FAIL TO OPERATE WHEN THE VEHICLE IS IN THE “ON/RUN” POWER MODE. VEHICLES WITH THIS CONDITION MAY HAVE INOPERATIVE ANALOG GAUGES OR INDICATOR TELLTALES WHEN THE IGNITION IS IN THE “ON/RUN” POWER MODE. CYCLING THE IPC FROM A SLEEP STATE TO A WAKE-UP POWER STATE WILL AUTOMATICALLY CORRECT THE CONDITION; CUSTOMERS OR SERVICE TECHNICIANS, HOWEVER, MAY NOT BE ABLE TO REPLICATE THIS CONDITION.

  Associated Products (3)

  2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10090057-0001.pdf↗
• April 13, 2015•Document ID: 10114460

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIT5231B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.

  Associated Products (29)

  2015 Buick LaCrosse2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick LaCrosse2014 Cadillac ATS2014 Cadillac CTS+ 9 more
  Associated Documents

  • DownloadMC-10114460-0001.pdf↗
• April 13, 2015•Document ID: 10114459

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  PIP5282

  Date Added:

  August 15, 2017

  Manufacturer:

  BUICK

  Summary

  This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third pathway for oil life calculation is the amount of time the oil is in the engine. The Volt uses a 2 year timer instead of 1 year. It also uses the engine revolution counter. It does not use the mileage pathway to count down.

  Associated Products (226)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 206 more
  Associated Documents

  • DownloadMC-10114459-0001.pdf↗
• April 9, 2015•Document ID: 10090043

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  14395A

  Date Added:

  February 1, 2017

  Manufacturer:

  CHEVROLET

  Summary

  14395A - CUSTOMER SATISFACTION PROGRAM (REVISED LABOR TIME). ON SOME 2015 MODEL YEAR BUICK ENCORE, LACROSSE, REGAL, AND VERANO; CADILLAC ATS, CTS, ELR, ESCALADE, SRX AND XTS; CHEVROLET COLORADO, CORVETTE, CRUZE, EQUINOX, IMPALA, MALIBU, SILVERADO, SONIC, SPARK, SS, SUBURBAN, TAHOE, TRAX, AND VOLT; AND GMC CANYON, SIERRA, TERRAIN, AND YUKON VEHICLES, A PERFORMANCE ISSUE WITH THE ONSTAR® MODULE MIGHT IMPACT THE VEHICLE'S BATTERY LIFE. THIS CAN CAUSE A DEAD BATTERY IF THE VEHICLE IS NOT STARTED FOR APPROXIMATELY 4 DAYS. THIS CONDITION CAN OCCUR EVEN IF THE ONSTAR® SYSTEM IS NOT ACTIVE. DEALERS ARE TO REPLACE THE ONSTAR® MODULE. IF THE CUSTOMER DOES NOT HAVE AN ACTIVE ONSTAR® SUBSCRIPTION, THE ONSTAR® MODULE IS TO BE DEACTIVATED AFTER REPLACEMENT.

  Associated Products (26)

  2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Impala2015 Chevrolet Malibu2015 Chevrolet Silverado2015 Chevrolet Sonic2015 Chevrolet Spark2015 Chevrolet Suburban+ 6 more
  Associated Documents

  • DownloadMC-10090043-0001.pdf↗
• April 6, 2015•Document ID: 10114451

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5411B

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

  Associated Products (57)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Express2015 Chevrolet Impala2015 Chevrolet Malibu+ 37 more
  Associated Documents

  • DownloadMC-10114451-0001.pdf↗
• April 2, 2015•Document ID: 10114450

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  PIP5090G

  Date Added:

  August 15, 2017

  Manufacturer:

  BUICK

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a noise, vibration or shudder on acceleration from a stop. Technician may find that the right front axle shaft is not fully seated into the transfer case. Technician will need to inspect the splines on the half shaft for damage. If damage is found replace the half shaft and install a new retaining ring with part number 90223082. When the half shaft does not have damage to the splines technician should replace the retaining ring with part number 90223082.

  Associated Products (5)

  2015 Buick Regal2015 Cadillac XTS2014 Buick Regal2014 Cadillac XTS2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10114450-0001.pdf↗
• April 1, 2015•Document ID: 10113577

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  15-00-90-002

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides information to service personnel on the critical importance of installing the correct replacement spin-on oil filter when servicing.

  Associated Products (44)

  2016 Buick Enclave2016 Buick LaCrosse2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Equinox2016 Chevrolet Impala2016 Chevrolet Traverse2016 GMC Acadia2016 GMC Terrain2015 Buick Enclave2015 Buick LaCrosse2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Equinox2015 Chevrolet Impala2015 Chevrolet Traverse2015 GMC Acadia2015 GMC Terrain2014 Buick Enclave2014 Buick LaCrosse+ 24 more
  Associated Documents

  • DownloadMC-10113577-0001.pdf↗
• April 1, 2015•Document ID: 10057076

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  PB-14395

  Date Added:

  April 11, 2015

  Manufacturer:

  CHEVROLET

  Summary

  BUICK/CADILLAC/ GMC/ CHEVROLET: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. BATTERY IS DEAD DUE TO ONSTAR MODULE AND IF VEHICLE FAILS TO START AFTER 4 DAYS AND OCCURS EVEN IF ONSTAR SYSTEM IS NOT ACTIVE. *PE UPDATED 11/6/15. *PE

  Associated Products (19)

  2015 Cadillac ATS2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Impala2015 Chevrolet Malibu2015 Chevrolet Silverado2015 Chevrolet Sonic2015 Chevrolet Spark2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 Chevrolet Trax2015 Chevrolet Volt2015 GMC Canyon2015 GMC Sierra2015 GMC Terrain2015 GMC Yukon
  Associated Documents

  • DownloadMC-10057076-0001.pdf↗
• March 31, 2015•Document ID: 10139393

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIT5285A

  Date Added:

  June 4, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a radio display does not always return to the previous call/source screen when a Bluetooth call has ended and/or that the call timer may continue to flash and increment. The call/source screen staying displayed is a normal operating characteristic and cannot be changed. Technician should updated the Human Machine Interface to prevent the call timer from flashing and incrementing after the call has ended.

  Associated Products (22)

  2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick LaCrosse2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Corvette2014 Chevrolet Impala2014 Chevrolet Silverado2014 GMC Sierra2013 Cadillac ATS+ 2 more
  Associated Documents

  • DownloadMC-10139393-0001.pdf↗
• March 31, 2015•Document ID: 10135418

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  05-08-46-009D

  Date Added:

  May 7, 2018

  Manufacturer:

  PONTIAC

  Summary

  This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).

  Associated Products (399)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 379 more
  Associated Documents

  • DownloadMC-10135418-0001.pdf↗
• March 31, 2015•Document ID: 10113785

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  05-08-46-009D

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).

  Associated Products (399)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 379 more
  Associated Documents

  • DownloadMC-10113785-0001.pdf↗
• March 30, 2015•Document ID: 10139392

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  PIP5146A

  Date Added:

  June 4, 2018

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a bind or shudder on turns during tight parking lot maneuvers. If technician is working on a 2012 Lacrosse the Electronic Brake Control Module should be updated with the latest calibrations in Service Programming System. If the technician isolates the condition to be coming from the Rear Drive Module, then check the fluid level in the Rear Drive Module per Service Information. If fluid levels are incorrect then diagnose and repair as needed, review latest version of PI0703 if the differential clutch is overfull. If no fluid concerns are found change the differential clutch oil filter and oil. Technician should insure all oil and debris is removed from the differential.

  Associated Products (16)

  2015 Buick LaCrosse2015 Buick Regal2015 Cadillac SRX2015 Cadillac XTS2014 Buick LaCrosse2014 Buick Regal2014 Cadillac SRX2014 Cadillac XTS2013 Buick LaCrosse2013 Cadillac SRX2013 Cadillac XTS2012 Buick LaCrosse2012 Cadillac SRX2011 Cadillac SRX2010 Buick LaCrosse2010 Cadillac SRX
  Associated Documents

  • DownloadMC-10139392-0001.pdf↗
• March 30, 2015•Document ID: 10139389

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  PIP4919D

  Date Added:

  June 4, 2018

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.

  Associated Products (74)

  2015 Buick Enclave2015 Buick LaCrosse2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Colorado2015 Chevrolet Equinox2015 Chevrolet Impala2015 Chevrolet Traverse2015 GMC Acadia2015 GMC Canyon2015 GMC Terrain2014 Buick Enclave2014 Buick LaCrosse2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Equinox+ 54 more
  Associated Documents

  • DownloadMC-10139389-0001.pdf↗
• March 27, 2015•Document ID: 10139383

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC6063A

  Date Added:

  June 4, 2018

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have the park assist warning that goes off without an object near the vehicle. Engineering is aware of this concern and is working on a software change for this issue.

  Associated Products (4)

  2015 Cadillac CTS2015 Cadillac XTS2014 Cadillac CTS2014 Cadillac XTS
  Associated Documents

  • DownloadMC-10139383-0001.pdf↗
• March 27, 2015•Document ID: 10139381

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIP5223C

  Date Added:

  June 4, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician that the E92 Engine Control Module part number 12662034 part restriction through General Motors Product Quality Center has ended. Dealer can order the parts through the regular Customer Care and Aftersales parts process.

  Associated Products (14)

  2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL
  Associated Documents

  • DownloadMC-10139381-0001.pdf↗