Cadillac XTS Service Bulletins

2,750 manufacturer communications on file.

• June 6, 2019•Document ID: 10163215

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  16NA338

  Date Added:

  July 29, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

  Associated Products (617)

  2019 Buick Cascada2019 Buick Enclave2019 Buick Encore2019 Buick Envision2019 Buick LaCrosse2019 Buick Regal2019 Cadillac ATS2019 Cadillac CT62019 Cadillac CTS2019 Cadillac Escalade2019 Cadillac Escalade ESV2019 Cadillac XT42019 Cadillac XT52019 Cadillac XTS2019 Chevrolet Blazer2019 Chevrolet Camaro2019 Chevrolet Colorado2019 Chevrolet Corvette2019 Chevrolet Cruze2019 Chevrolet Equinox+ 597 more
  Associated Documents

  • DownloadMC-10163215-0001.pdf↗
• June 6, 2019•Document ID: 10162115

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIC5756B

  Date Added:

  July 8, 2019

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that intermittently the Outside Air Temperature displays dashes instead of a numeric value. This is normal operation of the CUE system, whenever the battery is disconnected and reconnected for service repairs.

  Associated Products (18)

  2017 Cadillac ATS2017 Cadillac CTS2017 Cadillac XTS2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac SRX2016 Cadillac XTS2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac SRX2015 Cadillac XTS2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac SRX2014 Cadillac XTS2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10162115-0001.pdf↗
• June 4, 2019•Document ID: 10164098

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  N192211740

  Date Added:

  August 26, 2019

  Manufacturer:

  CADILLAC

  Summary

  Customer Satisfaction Program. Certain 2018 model year Cadillac ATS, CTS, XTS, and GMC Terrain vehicles may have a condition where they could lose infotainment audio or lose the warning ?chimes?. GMC branded vehicles could also display the Cadillac CUE logo at startup. Dealers will inspect, and if necessary, reprogram the vehicle with the correct radio software and calibration.

  Associated Products (4)

  2018 Cadillac ATS2018 Cadillac CTS2018 Cadillac XTS2018 GMC Terrain
  Associated Documents

  • DownloadMC-10164098-0001.pdf↗
• June 3, 2019•Document ID: 10162106

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5074L

  Date Added:

  July 8, 2019

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

  Associated Products (605)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Aveo2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox+ 585 more
  Associated Documents

  • DownloadMC-10162106-0001.pdf↗
• May 30, 2019•Document ID: 10161947

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  19NA100

  Date Added:

  July 1, 2019

  Manufacturer:

  CADILLAC

  Summary

  This Technical bulletin provides a procedure for dealers/technicians on the release of Radio Software Version 22.8 Over-the-Air Update.

  Associated Products (7)

  2019 Cadillac ATS2019 Cadillac CTS2019 Cadillac XTS2018 Cadillac ATS2018 Cadillac CTS2018 Cadillac XTS2018 GMC Terrain
  Associated Documents

  • DownloadMC-10161947-0001.pdf↗
• May 28, 2019•Document ID: 10161046

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  PIP5632A

  Date Added:

  June 10, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

  Associated Products (355)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Aveo2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox+ 335 more
  Associated Documents

  • DownloadMC-10161046-0001.pdf↗
• May 21, 2019•Document ID: 10161932

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  16NA383

  Date Added:

  July 1, 2019

  Manufacturer:

  GMC

  Summary

  This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.

  Associated Products (833)

  2019 Buick Cascada2019 Buick Enclave2019 Buick Encore2019 Buick Envision2019 Buick LaCrosse2019 Buick Regal2019 Cadillac ATS2019 Cadillac CT62019 Cadillac CTS2019 Cadillac Escalade2019 Cadillac Escalade ESV2019 Cadillac XT42019 Cadillac XT52019 Cadillac XTS2019 Chevrolet Blazer2019 Chevrolet Bolt EV2019 Chevrolet Camaro2019 Chevrolet Colorado2019 Chevrolet Corvette2019 Chevrolet Cruze+ 813 more
  Associated Documents

  • DownloadMC-10161932-0001.pdf↗
• May 20, 2019•Document ID: 10161968

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  080730035D

  Date Added:

  July 1, 2019

  Manufacturer:

  PONTIAC

  Summary

  This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

  Associated Products (617)

  2020 Cadillac CT62020 Cadillac Escalade2020 Cadillac XT52020 Cadillac XT62020 Chevrolet Silverado2020 Chevrolet Suburban2020 Chevrolet Tahoe2020 GMC Yukon2020 GMC Yukon XL2019 Buick Cascada2019 Buick Enclave2019 Buick Encore2019 Buick Envision2019 Buick LaCrosse2019 Buick Regal2019 Cadillac ATS2019 Cadillac CT62019 Cadillac CTS2019 Cadillac Escalade2019 Cadillac Escalade ESV+ 597 more
  Associated Documents

  • DownloadMC-10161968-0001.pdf↗
• May 15, 2019•Document ID: 10161019

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE

  Mfr Comm. #:

  PIT5551D

  Date Added:

  June 10, 2019

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".

  Associated Products (63)

  2019 Buick Enclave2019 Cadillac ATS2019 Cadillac CT62019 Cadillac CTS2019 Cadillac Escalade ESV2019 Cadillac XT52019 Cadillac XTS2019 Chevrolet Bolt EV2019 Chevrolet Equinox2019 Chevrolet Malibu2019 Chevrolet Silverado2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 Chevrolet Traverse2019 Chevrolet Volt2019 GMC Acadia2019 GMC Sierra2019 GMC Terrain2019 GMC Yukon2018 Buick Enclave+ 43 more
  Associated Documents

  • DownloadMC-10161019-0001.pdf↗
• May 9, 2019•Document ID: 10161906

  Service Bulletin/Repair Instructions
  TIRES

  Mfr Comm. #:

  000310006N

  Date Added:

  July 1, 2019

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

  Associated Products (561)

  2019 Buick Cascada2019 Buick Enclave2019 Buick Encore2019 Buick Envision2019 Buick LaCrosse2019 Buick Regal2019 Cadillac ATS2019 Cadillac CT62019 Cadillac CTS2019 Cadillac Escalade2019 Cadillac Escalade ESV2019 Cadillac XT42019 Cadillac XT52019 Cadillac XTS2019 Chevrolet Blazer2019 Chevrolet Bolt EV2019 Chevrolet Camaro2019 Chevrolet Colorado2019 Chevrolet Corvette2019 Chevrolet Cruze+ 541 more
  Associated Documents

  • DownloadMC-10161906-0001.pdf↗
• May 9, 2019•Document ID: 10160994

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  PIC5815D

  Date Added:

  June 10, 2019

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have sit lower at being parked for several days. It is important to note that, under normal conditions, it is typical and acceptable for the air suspension system to drop slightly over time. Dealers can remind customers that cycling the ignition or starting the vehicle will bring the trim height back to normal levels.

  Associated Products (7)

  2019 Cadillac XTS2018 Cadillac XTS2017 Cadillac XTS2016 Cadillac XTS2015 Cadillac XTS2014 Cadillac XTS2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10160994-0001.pdf↗
• May 8, 2019•Document ID: 10161929

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  16NA119

  Date Added:

  July 1, 2019

  Manufacturer:

  GMC

  Summary

  This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.

  Associated Products (473)

  2019 Buick Cascada2019 Buick Enclave2019 Buick Encore2019 Buick Envision2019 Buick LaCrosse2019 Buick Regal2019 Cadillac ATS2019 Cadillac CT62019 Cadillac CTS2019 Cadillac Escalade2019 Cadillac Escalade ESV2019 Cadillac XT42019 Cadillac XT52019 Cadillac XTS2019 Chevrolet Blazer2019 Chevrolet Bolt EV2019 Chevrolet Camaro2019 Chevrolet Colorado2019 Chevrolet Corvette2019 Chevrolet Cruze+ 453 more
  Associated Documents

  • DownloadMC-10161929-0001.pdf↗
• May 7, 2019•Document ID: 10160987

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5640

  Date Added:

  June 10, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

  Associated Products (799)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Aveo2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox+ 779 more
  Associated Documents

  • DownloadMC-10160987-0001.pdf↗
• May 7, 2019•Document ID: 10160986

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5549A

  Date Added:

  June 10, 2019

  Manufacturer:

  GMC

  Summary

  This Preliminary information communicates a diagnostic trail to a likely conclusion for lean codes on these vehicles.

  Associated Products (42)

  2019 Buick Enclave2019 Cadillac XTS2019 Chevrolet Impala2019 Chevrolet Traverse2018 Buick Enclave2018 Cadillac XTS2018 Chevrolet Impala2018 Chevrolet Traverse2017 Buick Enclave2017 Cadillac XTS2017 Chevrolet Equinox2017 Chevrolet Impala2017 Chevrolet Traverse2017 GMC Acadia2017 GMC Terrain2016 Buick Enclave2016 Cadillac XTS2016 Chevrolet Colorado2016 Chevrolet Equinox2016 Chevrolet Impala+ 22 more
  Associated Documents

  • DownloadMC-10160986-0001.pdf↗
• May 6, 2019•Document ID: 10160983

  Service Bulletin/Repair Instructions
  ENGINE; EQUIPMENT

  Mfr Comm. #:

  PIP5226C

  Date Added:

  June 10, 2019

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

  Associated Products (799)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Aveo2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox+ 779 more
  Associated Documents

  • DownloadMC-10160983-0001.pdf↗
• May 3, 2019•Document ID: 10161938

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  18NA195

  Date Added:

  July 1, 2019

  Manufacturer:

  CADILLAC

  Summary

  This technical bulletin provides a procedure to information on OnStar will update vehicles remotely through in-vehicle prompts from the radio display. However, some customers may decline the vehicle update or the update is attempted, but is not successful. In such cases, and in all export markets plus fleet customers, dealers will need to reprogram the vehicle with the new software package.

  Associated Products (4)

  2018 Cadillac ATS2018 Cadillac CTS2018 Cadillac XTS2018 GMC Terrain
  Associated Documents

  • DownloadMC-10161938-0001.pdf↗
• May 2, 2019•Document ID: 10161907

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  080089014E

  Date Added:

  July 1, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

  Associated Products (412)

  2019 Buick Cascada2019 Buick Enclave2019 Buick Encore2019 Buick Envision2019 Buick LaCrosse2019 Buick Regal2019 Cadillac ATS2019 Cadillac CT62019 Cadillac CTS2019 Cadillac Escalade2019 Cadillac Escalade ESV2019 Cadillac XT42019 Cadillac XT52019 Cadillac XTS2019 Chevrolet Blazer2019 Chevrolet Bolt EV2019 Chevrolet Camaro2019 Chevrolet Colorado2019 Chevrolet Corvette2019 Chevrolet Cruze+ 392 more
  Associated Documents

  • DownloadMC-10161907-0001.pdf↗
• April 30, 2019•Document ID: 10160704

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5331H

  Date Added:

  June 3, 2019

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern.  This communication was updated to include the 2017, 2018, and 2019 model years.

  Associated Products (72)

  2019 Buick Enclave2019 Cadillac ATS2019 Cadillac CTS2019 Cadillac XTS2019 Chevrolet Impala2018 Buick Enclave2018 Cadillac ATS2018 Cadillac CTS2018 Cadillac XTS2018 Chevrolet Impala2018 Chevrolet Traverse2017 Buick Enclave2017 Buick LaCrosse2017 Cadillac ATS2017 Cadillac CTS2017 Cadillac XTS2017 Chevrolet Equinox2017 Chevrolet Impala2017 Chevrolet Traverse2017 GMC Acadia+ 52 more
  Associated Documents

  • DownloadMC-10160704-0001.pdf↗
• April 30, 2019•Document ID: 10160703

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC6343B

  Date Added:

  June 3, 2019

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary information communicates information on IPC Speedlimit concerns.  Speed limit displays no value, toggles between values,  or is blank. (All models)     The speed limit unit of measurement (KPH/MPH) flashes. (for Cadillac Models only).   Concern being researched by engineering and no repairs are currently available.

  Associated Products (10)

  2019 Buick Regal2019 Cadillac ATS2019 Cadillac CTS2019 Cadillac XTS2019 GMC Terrain2018 Buick Regal2018 Cadillac ATS2018 Cadillac CTS2018 Cadillac XTS2018 GMC Terrain
  Associated Documents

  • DownloadMC-10160703-0001.pdf↗
• April 24, 2019•Document ID: 10160690

  Service Bulletin/Repair Instructions
  ENGINE; FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  PIP5569A

  Date Added:

  June 3, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.

  Associated Products (238)

  2019 Buick Cascada2019 Buick Enclave2019 Buick Encore2019 Buick Envision2019 Buick LaCrosse2019 Buick Regal2019 Cadillac ATS2019 Cadillac CT62019 Cadillac CTS2019 Cadillac Escalade2019 Cadillac XT42019 Cadillac XT52019 Chevrolet Camaro2019 Chevrolet Colorado2019 Chevrolet Corvette2019 Chevrolet Cruze2019 Chevrolet Equinox2019 Chevrolet Express2019 Chevrolet Impala2019 Chevrolet Malibu+ 218 more
  Associated Documents

  • DownloadMC-10160690-0001.pdf↗