Cadillac STS Complaints

430 consumer complaints on file.

#10672542January 14, 2015
AIR BAGS, ENGINE
TL* THE CONTACT OWNS 2006 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING ANOTHER VEHICLE TO CRASH INTO THE CONTACT'S VEHICLE. THE VEHICLE ROLLED OVER SEVERAL TIMES EJECTING BOTH THE CONTACT AND FRONT PASSENGER FROM THE VEHICLE. THE DRIVER AND FRONT PASSENGER SUSTAINED NECK, BACK AND BRAIN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10672556January 14, 2015
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE CAUSING IT TO VEERED OFF ROAD AND CRASHED INTO AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. IN ADDITION, THE CONTACT STATED THAT THE SEAT BELT LOCK DISENGAGED. THE CONTACT AND THE FRONT PASSENGER SUSTAINED PERMANENT BRAIN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10669370December 31, 2014
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
DRIVING HOME ON THE INTERSTATE AT THE POSTED 70 MPH SPEED MY ELECTRONIC STABILITY LIGHT GOES OFF AND THE CARS ENGAGED SUDDENLY BEGINS TO RAPIDLY POWER DOWN. A FEW MOMENTS LATER I WAS UNABLE TO MAINTAIN 40 MPH AS THE TRANSITION REVIVED TO 2X NORMAL LEVELS. I WAS FORCED TO PULL OFF THE INTERSTATE AND TURN OFF THE CAR FOR A FEW MINUTES, RESTART THE CAR AND DRIVE WHILE THE TRANSITION LIGHT REMAINED LIGHT UP. OVER THE PAST COUPLE WEEKS THE ELECTRONIC STABILITY LIGHT/ENGINE POWERING DOWN SITUATION HAS BECOME MORE FREQUENT AND ALMOST A DAILY SITUATION I EXPECT--NOT A COMFORTING FEELING WHEN ON THE INTERSTATE. I TOOK THE CAR THE A LOCAL MECHANIC TODAY AND FOR ONCE THE TRANSMITION LIGHT WAS NOT ON AND THE TRACTION STABILITY SITUATION WAS NOT A PROBLEM--GO FIGURE. ANYWAY, THE MECHANIC TESTED THE CAR AND SAID THE ISSUE APPEARED TO BE MOISTURE GETTING INTO THE ACCELERATOR SENSOR AND CAUSING THE ISSUE. HE WAS NOT 100% SURE AND RECOMMENDED I KEEP DRIVING THE CAR AND BRING IN ONCE THE ISSUE POPS UP AGAIN--SURE IT WILL. DIFFICULT TO PROVE WITHOUT BEING AN EXPERT MECHANIC BUT I BELIEVE THERE IS AN ENGINEERING DEFECT WITH THE CAR CREATING THIS ISSUE AND THE PART SHOULD BE RECALLED AND REPLACED WITH A NEWLY ENGINEERED MOISTURE SEALED PART. ALL ACCELERATION ISSUES LIKE THIS ARE VERY SERIOUS AS GM SHOULD ACCEPT RESPONSIBILITY TO FIX. I REPLACED THE SAME SENSOR APPROXIMATELY 2 YEARS AGO AND PROBLEM PERSISTENT OVER THAT SAME PERIOD OF TIME. NOT WHAT YOU EXPECT WHEN YOU INVEST IN THE CADILLAC BRAND. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660662December 23, 2014
AIR BAGS
2006 CADILLAC STS. AIR BAG LIGHT ILLUMINATED. *TA THE CONSUMER STATED ON MAY 7, 2007, SHE HAD TO RETURN THE VEHICLE TO THE DEALER, BECAUSE THE AIR BAG LIGHT ILLUMINATED. NINE MONTHS LATER, THE AIR BAG LIGHT ILLUMINATED AGAIN. THE DEALER KEPT THE VEHICLE FOR TWO DAYS. THEY NOTED A WIRING AND/OR CONNECTION REPLACEMENT. BETWEEN FEBRUARY 2008 AND OCTOBER 2012, THE AIR BAG LIGHT ILLUMINATED. THE LIGHT WOULD COME ON AT TIMES AND THEN GO OFF, AS IF IT WAS TRYING TO CORRECT ITSELF. PRIOR TO MAKING AN APPOINTMENT TO TAKE IT BACK TO THE DEALER FOR THE THIRD TIME, THE LIGHT CAME ON AND STAYED ON. JULY 2013, THE LIGHT ILLUMINATED AND WENT OFF AGAIN. AS OF JUNE 2014, THE LIGHT HAS ONCE AGAIN ILLUMINATED AND REMAINED ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664003December 12, 2014
EXTERIOR LIGHTING
THE HEADLIGHTS HAVE A MAJOR FOGGING ISSUE WHICH LEADS TO IMPAIRED VISIBILITY BOTH FOR THE DRIVER OF THE CAR AND FOR OTHER DRIVERS ON THE ROAD. THIS ISSUE IS BEING REPORTED IN STS AND CTS CADILLAC FORUMS AT LEAST AS FAR BACK AS 2008. I BELIEVE THIS IS A DEFECT IN EITHER THE DESIGN OR MANUFACTURING OF THESE COMPONENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662716December 8, 2014
AIR BAGS
I STARTED UP THE CAR LAST NIGHT, AND "SERVICE AIRBAG" CAME UP ON MY DRIVER INFORMATION CENTER. IT HAS NOT GONE AWAY SENSE. WITH ALL THESE AIR BAG RECALLS, IS THAT ONE THAT WOULD BE INCLUDED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662038December 3, 2014
AIR BAGS
FROM AN INTERNET SEARCH I HAVE FOUND THAT A COMMON PROBLEM ON THESE MODELS (ALSO 2005, 2007 & 2008) IS WITH THE PASSENGER SIDE AIRBAG SENSORS EITHER NOT DETECTING PASSENGERS OR, AS IN THE CASE OF MY VEHICLE, NOT FUNCTIONING AT ALL EITHER INTERMITTENTLY OR ON A CONTINUUM. A DEALER WANTS BETWEEN $900 AND $1000 TO FIX THEM AND HAVE REPORTED TO ME THAT THEY "SEE THEM ALL THE TIME". THE 2009 CTS MODEL WAS RECALLED FOR THE VERY SAME PROBLEMS. I CAN'T AFFORD TO GET IT FIXED. HOPEFULLY YOU GUYS CAN GET SOME ACTION AS GM WAS NO HELP AT ALL. THANK YOU. [XXX] [XXX] PLS DON'T HESITATE TO CALL IF YOU HAVE QUESTIONS. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661288November 29, 2014
FUEL/PROPULSION SYSTEM, ENGINE
THE FUEL DELIVERY SYSTEM HAS BEEN FAILING IN THE SAME MANNER THAT I HAVE SEEN MANY OTHER CADILLAC OWNERS HAVE GOTTEN REPAIRED THROUGH A RECALL ALREADY IN PLACE. EVERY SINGLE TIME I PUT GAS IN THE TANK THE CAR REFUSES TO TURN ON WITH THE FIRST ATTEMPT. THE ONLY WAY TO GET THE CAR TO TURN ON IS AFTER MULTIPLE ATTEMPTS AND FINALLY ENOUGH FUEL GETS DELIVERED TO THE SYSTEM. SIMILARLY, THE CAR WILL HESITATE OR FEEL LIKE NO GAS IS BEING DELIVERED TO THE ENGINE WHILE DRIVING ON THE HIGHWAY. OFTEN, IT WILL CAUSE A DRAMATIC DROP IN SPEED CAUSING A DANGEROUS SITUATION. GM DEFINITELY NEEDS TO TAKE THIS INTO CONSIDERATION BECAUSE IT IS FAULTS EQUIPMENT RATHER THAN WEAR AND TEAR. ALSO, THERE SEEMS TO BE A SOME MAJOR ISSUE WITH THE OIL SYSTEM IN THE CAR. ONE WEEK AFTER A SYNTHETIC OIL CHANGE, THERE IS OVER 1 QUART OF OIL MISSING IN THE RESERVE. THERE HAS BEEN OVER 4 QUARTS MISSING AT A TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660735November 24, 2014
ENGINE
WENT OUTSIDE TO DRIVE THE CAR BEGIN TO DRIVE OFF AS I WAS DRIVING A BIG BALL OF SMOKE CAME OUT THE TAIL PIPE AND SOUNDED AS IF SOMETHING BROKE AND THE CAR SHUT OFF. THE CAR WOULD NOT RE START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660516November 24, 2014
ENGINE, FUEL/PROPULSION SYSTEM
THIS VEHICLE HAS PUMPED THROUGH 5-7 QUARTS OF OIL APPX EVERY 500 MILES. I KNOW THAT THIS IS NOT NORMAL. CAR WAS OVERHAULED, THE TRANS WAS BASICALLY REBUILT, WITH NEW COMPONENTS.PROBLEM WITH OIL EVAPORATING AT VERY LOW MILEAGE STILL AN ISSUE. ***NO LEAKS*** OR SYMPTOMS ASIDE OF DIMINISHING OIL EVERY SAID SET OF MILES. VERY FRUSTRATING ISSUE THAT HASN'T BEEN RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660265November 22, 2014
AIR BAGS
I HAD THIS CAR SERVICED AT GOLD COAST CADILLAC, OAKHURST, N.J. ON MARCH 25, 2013 AND THE MILEAGE WAS 42,951. SINCE MY WIFE DOES NOT DRIVE MUCH ANYMORE, WE DO NOT USE THIS CAR VERY MUCH AS YOU CAN SEE BY THE MILEAGE. ON OR ABOUT NOVEMBER 13, 2014 I GOT INTO THE CAR AND WHEN I STARTED THE ENGINE THE DISPLAY SAID "SERVICE AIR BAG". SINCE I FELT THAT THIS WAS A PROBLEM THAT SHOULD BE ADDRESSED BY GM BECAUSE OF ALL THE PROBLEMS WITH AIR BAGS, I EMAILED A LETTER TELLING GM ABOUT MY PROBLEM. I RECEIVED A FOLLOW UP CALL FROM SOME WOMEN REPRESENTING GM. I TOLD HER ABOUT THE PROBLEM AND SHE TOLD ME MY CAR WAS NOT ON THE RECALL LIST. I GUESS NEITHER WERE ALL THE GM CARS THAT HAD DEFECTIVE IGNITION SWITCHES. I TOLD HER THAT THIS CAR HAD NEVER BEEN TOUCHED BY ANOTHER CAR (ACCIDENT) AND IS IN PRISTINE CONDITION WITHOUT THE SLIGHTEST SCRATCH ON IT AND I DID NOT WANT TO GO TO THE DEALER AND HAVE HIM CHARGE ME $600.00 TO REPAIR AN AIR BAG THAT HAD A DEFECT IN IT. I DID NOT WANT TO CHANCE BEING CHARGED A LOT OF MONEY FOR SOMETHING THAT WAS NOT MY FAULT. I AM WRITING YOU TO TELL YOU ABOUT THIS PROBLEM SINCE THERE ARE MILLIONS OF AIR BAGS THAT ARE DEFECTIVE AND I THINK I HAVE A DEFECTIVE AIR BAG AND GM SHOULD INSPECT IT AND FIX IT FREE OF CHARGE. PLEASE PUT THIS IN YOUR RECORDS FOR POSSIBLE RECALLS OF AIR BAGS IN GM CARS. THANK YOU, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659687November 20, 2014
ENGINE
TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED WHILE DRIVING 30 MPH, THE ENGINE LOST POWER AS THE ENGINE LIGHT ILLUMINATED. THE CONTACT MERGED THE VEHICLE TO SIDE OF THE ROAD SAFELY, WHICH WAS THEN TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTAKE AND EXHAUST MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659770November 20, 2014
TIRES, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TL* THE CONTACT OWNS A 2001 CADILLAC STS EQUIPPED WITH FIRESTONE RADIAL TIRES, SIZE T125/70R/16 AND DOT: HYW6H5D2100E4. THE CONTACT STATED THAT THE SPARE TIRE HAD EXPLODED WHILE IN THE TRUNK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DECLINE TO REPLACE THE SPARE TIRE. THE FAILURE MILEAGE WAS 0. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654609November 12, 2014
ELECTRICAL SYSTEM
ENGINE RANDOMLY STOPS RUNNING WHILE CAR IS GOING AT HIGH SPEEDS OR LOW SPEEDS. ENGINE WILL RESTART AND TRAVEL FOR VARIOUS DISTANCES BEFORE OCCURRING AGAIN. THIS PROBLEM HAS BEEN REPORTED ON MANY 2007 CADILLAC AND GM HAS MADE A RECALL ON ALL 2007 CADILLAC EXCEPT THE STS MODEL ! IT USES THE SAME IGNITION SWITCH AS THE OTHER MODELS. VERY DANGEROUS SITUATION IF ANOTHER CAR IS BEHIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653856November 10, 2014
ELECTRICAL SYSTEM
UPON REACHING HER DESTINATION MY WIFE REACHED UP TO PUSH THE STOP ENGINE TOGGLE SWITCH AND THE ENTIRE ASSEMBLY COLLAPSED INTO THE INSIDE OF THE DASH PANEL. SINCE THE ENGINE WAS STILL RUNNING SHE WAS ABLE TO GET THE VEHICLE TO AN INDEPENDENT REPAIR FACILITY NEARBY. THEY WERE ABLE TO REMOVE THE DASH PANEL AND FOUND THAT THE HOUSING BOX FOR THE SWITCH HAD BROKEN AWAY FROM IT'S DASH MOUNT AND FELL INTO THE DASH. THEY WERE ABLE TO EPOXY IT BACK TOGETHER AND FURTHER SECURED IT WITH A ZIP TIE AS A TEMPORARY FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650601October 28, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER STATED THAT THE AIR BAG WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,447. THE AIR BAG LIGHT ILLUMINATED AGAIN FOR THE FOURTH TIME. THE LIGHT WOULD COME ON AND GO OFF. UPDATED 12/09/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648097October 27, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES:TREAD/BELT
2007 CADILLAC STS. CONSUMER WRITES IN REGARDS TO A THUMPING AND TUGGING SOUND FROM THE FRONT TIRES. *TGW THE DEALER STATED THE BELTS WERE STARTING TO SEPARATE. ALSO, THE TRANSMISSION SHIFT CONTROL ASSEMBLY WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649381October 23, 2014
ENGINE
TWICE DRIVE ON INTERSTATE (POSSIBLE AFTER ROUGH AREA ON INTERSTATE) REDUCE POWER LIGHT AND NO ENGINE POWER ATLANTA, GA TRAFFIC NEARLY GOT HIT SEVERAL TIMES TRYING TO GET TO THE SIDE OF THE INTERSTATE. NOW THREE TIMES STOP CAR PUT IN PARK AND ENGINE WILL NOT SHUT OFF, LIGHT SAYS PUT IN PARK ALTHOUGH IT IS IN PARK OR SHOULD BE. THE RECALL ON THE DRIVE AXLE SEAL, CADILLAC WOULD NOT COVER COST, I DID PAY TO HAVE IT FIXED AT HOOVER, AL CADILLAC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648441October 17, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT STATED THAT THE TPMS SENSOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED ALL OF THE TIRES BUT THE FAILURE PERSISTED. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE FAILURE AND REFERRED THE CONTACT TO AN AUTHORIZED DEALER. IN ADDITION, THE CONTACT MENTIONED THAT THE ELECTRONIC LOCKS FAILED TO SECURE. THE CONTACT WAS ABLE TO USE THE KEY FOB TO SECURE THE DOOR BUT THAT DID NOT PREVENT THE FAILURE FROM HAPPENING. ALSO, THE CONTACT MENTIONED THAT THERE WAS A SUDDEN INCREASED IN ENGINE RPMS AND IT WAS DIFFICULT TO SLOW THE VEHICLE DOWN. THE CONTACT MENTIONED IN ONE INSTANCE WHILE TRAVELING 30 MPH, THE VEHICLE SUDDENLY ACCELERATED CAUSING THE CONTACT TO ALMOST LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641345October 3, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
WHILE DRIVING ON THE EXPRESSWAY( AT NIGHT), GOING 70MPH, THE CAR COMPLETELY SHUT DOWN WITHOUT WARNING. I LOST ALL POWER, BRAKES, STEERING, LIGHTS. ON DASH MESSAGE STATED "ACCESSORY ACTIVE" AND THEN "SHIFT TO PARK." TOOK THE CAR TO THE DEALER AND THEY CHANGED THE THROTTLE BODY AND CAM/CRANK SHAFT ALONG WITH A COUPLE OTHER SMALL THINGS. GOT THE CAR BACK, AND 1 WEEK LATER, THE PROBLEM BEGAN AGAIN BUT WORSE. IT WOULD DO IT REPEATEDLY, AT ALL DIFFERENT SPEEDS. A COUPLE OF TIMES RIGHT IN THE MIDDLE OF AN INTERSECTION! TOOK THE CAR BACK TO THE DEALER AGAIN AND THIS TIME THEY CHANGED THE BODY CONTROL MODULE. GOT THE CAR BACK AND ABOUT A WEEK LATER, THE PROBLEM HAS RETURNED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Cadillac STS