Cadillac STS Complaints
430 consumer complaints on file.
- #10913653October 4, 2016SERVICE BRAKES, ELECTRICAL SYSTEM
WE OWN A 2011 CADILLAC STS. RECENTLY MY WIFE WAS LEAVING FOR WORK AND ALL OF A SUDDEN I FELT THE HOUSE SHAKE. MY WIFE WAS REVERSING OUT OF THE DRIVEWAY WHEN SHE APPLIED THE BRAKES. THE PEDAL WAS SO HARD SHE COULD NOT PRESS THE PEDAL DOWN. TO AVOID A CRASH SHE PUT THE CAR INTO DRIVE TO KEEP IT FROM GOING INTO THE STREET. ONCE SHE WAS ABLE TO KEEP THE VEHICLE OUT OF THE STREET SHE PUT THE CAR IN NEUTRAL, BUT THE BRAKES WERE STILL NOT RESPONDING. THATS WHEN OUR HOME BECAME OUR CAR STOPPER. I DROVE THE CAR AFTERWARDS AND THE BRAKE PEDAL WAS STILL HARD AND WOULD NOT HOLD THE CAR FROM MOVING WHEN IT WAS PUT INTO GEAR. I CONTACTED THE LOCAL DEALERSHIP WHO INFORMED ME THAT IT WOULD TAKE AT LEAST 3 TO 4 HOURS LABOR TO DIAGNOSE THE PROBLEM. THAT AT $149.99 PER HOUR. HE ALSO INFORMED ME THAT THEY HAD A VEHICLE IN EARLIER SAYING THE SAME THING AND THEY PRETTY MUCH REPLACED ALL OF THE BRAKING SYSTEM ON THE CAR AT THE COST OF OVER $3900.00. THAT IS CRAZY TO ME SO I WENT THROUGH THE CAR MYSELF. I REPLACED ALL BRAKES AND ROTORS, REPLACED THE BRAKE FLUID AND BLEED THE WHOLE BRAKE SYSTEM. ALL THAT FOR THE NEXT DAY THE SAME THING HAPPENED. I HAVE SINCE TRACED THE ELECTRICAL SIDE AND HAVE FOUND THAT THE VACUUM BRAKE ASSIST FUSE UNDER THE HOOD WAS BLOWN. I HAVE REPLACED THE FUSE BUT AS SOON AS YOU HIT THE BRAKE IT BLOWS THE FUSE AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10909386September 23, 2016AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHEN THE CONTACT STARTED THE VEHICLE, THE SERVICE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,396.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10903652September 5, 2016AIR BAGS, SEAT BELTS
INVOLVED IN HEAD-ON COLLISION ON JULY 31, 2016 WHEN A VEHICLE PULLED OUT IN FRONT OF ME ON A CLEAR, DRY, DAY ON PAVEMENT I WAS TRAVELING ABOUT 30 MPH AND TRIED TO SWERVE TO MISS THE OTHER VEHICLE, BUT MY VEHICLE MADE CONTACT ON THE LEFT FRONT QUARTER PANEL OF MY CAR HITTING THE OTHER VEHICLE AT THE DRIVERS SIDE DOOR. MY AIR BAG DID NOT GO OFF NOR DID THE SEAT BELT STOP ME FROM HITTING THE STEERING WHEEL. AFTER THE ACCIDENT, THE WARNING PANEL READ "SERVICE AIR BAG". THE OTHER DRIVER WAS TICKETED FOR FAILURE TO YIELD.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10903056September 1, 2016ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CADILLAC STS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE CONTACT OBSERVED AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE HAD A NEW STARTER AND ALTERNATOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10899089August 29, 2016ELECTRICAL SYSTEM, POWER TRAIN, SUSPENSION
JUST BOUGHT THE VEHICLE USED AND I HEAR A NOISE COMING FROM THE REAR BACK OF THE CAR. THE KEY FOB WASN'T WORKING CORRECTLY AND DRAINED THE BATTERY AND I HAD TO BUY A NEW BATTERY. I REALLY DON'T KNOW WHAT WRONG WITH THE VEHICLE BUT ITS DRIVEABLE FOR NOW BESIDES THE SLIGHT BANGING NOISE. IT NEED TO BE CHECKED FOR RECALLS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10897206August 19, 2016STEERING
TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10894538August 11, 2016AIR BAGS
2007 CADILLAC STS. CONSUMER WRITES IN REGARDS TO AIRBAG SENSOR INDICATOR LIGHT REPAIR/COST ISSUES. *SMD THE CONSUMER WAS INFORMED THE AIR BAG SENSOR WHICH WAS CAUSING THE AIR BAG LIGHT TO ILLUMINATE WAS NOT COVERED AND IT WOULD COST $ 850.00. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10892777August 3, 2016AIR BAGS
THE AIRBAG LIGHT TURNS ON WHILE DRIVING ; I NOTICED THE 2007 CADILLAC CTS HAS THE SAME ISSUE AND WAS RECALLED THE STS WAS NOT. THE VEHICLES ARE THE SAME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10892779August 3, 2016POWER TRAIN, UNKNOWN OR OTHER
I NOTICED THE GEAR SHIFTER LOCKED IN PLACED WHERE ONE CAN NOT MOVE THE UNIT FROM PARK TO DRIVE; I RECEIVE THE SHIFT TO PARK MESSAGE ON THE VIC VISUAL INFORMATION CENTER. I BELIEVED THERE WAS A RECALL ON THE SAME CAR IN THE 2006 CADILLAC STS; THE SHIFT TO PARK ERROR MESSAGE ALSO COMES ON AFTER DRIVING AND UNABLE TO TURN THE UNIT OFF (RED LIGHTS OF COURSE) UNTIL THE BATTERY DIES. NO RECALL
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10892861August 3, 2016SERVICE BRAKES
REAR RIGHT BRAKE CALIPER BROKE IN HALF , WHILE DRIVING OUT OF A PARKING SPOT I LOST MY BRAKES THE PEDAL WENT TO THE FLOOR AND BLEW A WHOLE IN MY RIM AND I NO LONGER HAVE BRAKE PADS, MY BRAKE FLUID LEAKED OUT ( DISASTER. UNBELIEVABLE AND I HAD NEW REAR BRAKES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10892914August 3, 2016STEERING
POWER ASSISTED STEERING FLUCTUATES. SOMETIMES IT WORKS. IT MAY START OR STOP WORKING AT ANY TIME, AND IS INCONSISTENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10881381June 29, 2016AIR BAGS
SERVICE AIRBAG SYSTEM LIGHT REMAINS ON AT STARTUP. PERIODICALLY THE LIGHT WILL NOT REMAIN ON BUT MORE OFTEN THAN NOT IT REMAINS ON. WHEN LIGHT REMAINS ON THE VEHICLE MAY BE STATIONARY OR IN MOTION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10876730June 27, 2016WHEELS
I PURCHASED A 2009 STS IN AUGUST OF 2014. I AM HAVING A PROBLEM WITH THE WHEEL BEARING HUBS GOING BAD. I HAVE REPLACED BOTH FRONT. THE FRONT LEFT SIDE HAS BEEN CHANGED TWICE IN A 13 MONTH PERIOD. UNFORTUNATELY THE PART ONLY HAS A 1 YEAR WARRANTY. I'VE ALSO HAD THE RIGHT REAR CHANGED IN MAY OF 2015 AND NOW IT'S JUNE 2016 AND HAS GONE BAD. I HAVE NO EXTENDED WARRANTY,I'M JUST CURIOUS WHY THIS PARTICULAR PART WENT BAD IN THE TIME FRAME THAT IT DID? I CALLED THE SALESMAN AT THE DEALER ABOUT THE FIRST INCIDENT TO SEE IF HE COULD DO SOMETHING TO HELP WITH THE REPAIR SINCE IT WAS ABOUT 6 MONTHS AFTER I PURCHASED THE CAR. I ACTUALLY BOUGHT IT AT THOMSON AND MCCONNELL CADILLAC IN CINCINNATI, OHIO, OF COURSE HE TOLD ME THAT HE WISHED THERE WAS SOMETHING HE COULD DO. I WON'T GO THERE AGAIN. I HAVE ABOUT OR CLOSE TO 90,000 MILES ON IT AT THIS TIME. I HAVE NEVER HAD TO HAVE THIS TYPE OF REPAIR ON ANY VEHICLE IN MY LIFE. MY PREVIOUS VEHICLE WAS A 2006 ESCALADE PLATINUM AND THE ONLY MAJOR THING THAT HAD TO BE REPLACED WAS A WATER PUMP. I WISHED I HAD KEPT IT BECAUSE IT WAS FAITHFUL AND PAID FOR. NOW I HAVE A 6 YEAR LOAN ON A CAR THAT KEEPS REPEATING THE SAME MECHANICAL MALFUNCTIONS ALONG WITH SOME OTHER THINGS. WITH THE AGE OF THE CAR AT THIS POINT I DO EXPECT TO HAVE TO REPLACE SOME PARTS, BUT THE SAME PART THAT SEEMS LIKE IT'S GOING TO BE A YEARLY THING IS RIDICULOUS. I AM VERY DISAPPOINTED IN CADILLAC MOTORS CORP... THIS IS MY THIRD CADDY. I ALSO HAVE A 1999 CATERA, BUT I WON'T EVEN GET INTO THE PROBLEMS THAT I'VE HAD WITH THAT ONE. THE APPEARANCE OF THESE CARS LOOK VERY STYLISH INSIDE AND OUT, BUT THE PROBLEMS THAT GO ALONG WITH IT IS NOT WORTH IT IN MY OPINION. I WILL NEVER BUY ANOTHER CADILLAC EVER, EVEN IF I WAS TO HIT THE POWERBALL AND WAS ABLE TO BUY A NEW ONE OFF OF THE FLOOR WITH A WARRANTY. THIS IS MY VENT ON HOW I FEEL. SORRY CADILLAC MOTORS AND THOMSON AND MCCONNELL
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10875538June 21, 2016FUEL/PROPULSION SYSTEM
FUEL LEAKING ONTO EXHAUST SYSTEM HAD TO TOW TO DEALER DUE TO FREIGHTING EXPERIENCE OF POSSIBLE FIRE AND INJURY TO MYSELF AND OTHERS. DEALER STATED COST WOULD BE A MIN. 1000 DOLLARS WOULD HAVE TO REMOVE FUEL TANK TO ACCESS PROBLEM AND STATED A TWO DAY WAIT ON PARTS TO REPAIR ..CAR HAS 16000 MI ON IT. WHAT A TRIAMINIC EXPERIENCE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10873455June 9, 2016SERVICE BRAKES
ON JUNE 9, 2016 I WAS DRIVING ON A WET ROAD SO WHEN I TRIED TO STOP IT TOOK AN EXTREME AMOUNT OF DISTANCE TO GET THE CAR TO STOP. I FIGURED THE BRAKES GOT A LITTLE WET CAUSING THE PROBABLE. THE NEXT DAY MY WIFE WAS DRIVING THE CAR. TRAFFIC STOPPED AHEAD OF HER STOPPED SO SHE TRIED TO STOP. WITH BOTH LEGS PUSHING ON THE BRAKE PEDALS THE CAR WOULD NOT STOP. SHE WAS ALMOST KILLED SINCE SHE HAD TO HIT THE CAR IN FRONT OF HER. THE CAR ONLY HAS 57000 MILES ON IT SO FIGURED THE CAR HAD A LOT OF LIFE IN IT. NOT ANYMORE. THE DEALER (ED MORSE IN TAMPA) HAS MADE A PRELIMINARY INSPECTION AND LOOKS LIKE THE CAR IS TOTALED. THIS ALL HAPPED ON A 45 MPH ROAD WITH LOTS OF ROOM TO MOVE ABOUT BUT NOT AT A RED LIGHT. I GUESS I NEED TO LOOK FOR SOMETHING OTHER THAN CADILLAC FOR QUALITY AS MUCH AS I LIKED THE CAR.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10873210June 8, 2016ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CADILLAC STS. WHILE DRIVING 35 MPH, THE VEHICLE SHOOK AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE AND SMOKE EMITTED FROM THE ENGINE. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION COIL HAD TOTAL MELTDOWN SURROUNDED BY SMALL FLAMES, AND THE FUSE WAS BLOWN FOR THE ODD INJECTORS. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,920.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10865431May 17, 2016ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ABNORMAL NOISE FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE ALSO EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER BEING SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AUTO START WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10862931May 4, 2016AIR BAGS
WENT TO START UP MY 2006 STS-V TODAY. AFTER A FEW BLOCKS OF DRIVING MY AIRBAG LIGHT CAME ON. ANOTHER FEW SECONDS PASSED AND ACROSS THE MESSAGE BOARD IT SAID SERVICE AIRBAG SYSTEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10860520April 20, 2016ELECTRICAL SYSTEM, ENGINE
CHECK ENGINE LIGHT CONTINUES TO ILLUMINATE EVEN THOUGH I HAVE CHANGED BOTH O2 SENSORS TWICE. DEALER KEEPS TELLING ME I NEED ANOTHER O2 SENSOR. ALDATA SHOWS A SOFTWARE UPGRADE IS NEEDE TO CORRECT THE PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10860280April 19, 2016EXTERIOR LIGHTING
MY CADILLAC STS LEFT FRONT LIGHT SEAL LEAKS WATER INTO IT AND NOW THE HEADLIGHT WON'T COME ON. THIS WAS NOTICE UPON PURCHASING THE VEHICLE AND WAS TOLD IT WAS A MANUFACTURES PROBLEM. NOW MY HEAD LAMP ONLY WORKS ON BRIGHTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0