Cadillac STS Complaints

430 consumer complaints on file.

#10241395September 8, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 CADILLAC STS. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AND SHUT OFF. THE HAZARD LIGHTS WERE INOPERATIVE. THE DEALER STATED THAT THE NEGATIVE BATTERY CABLE WAS LOOSE. THE VEHICLE IS CURRENTLY OUT OF THE SHOP; HOWEVER, THE CONTACT IS CONCERNED ABOUT THE ISSUE AND NO LONGER WANTS THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234215July 14, 2008
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., ELECTRICAL SYSTEM, STRUCTURE
2007 CADILLAC STS BOUGHT AS A DEMO IN FLORIDA IN APRIL, WITH ABOUT 3,500 MILES ON IT: I TOLD THE SALESMAN THAT THIS WAS GOING TO BE USED EXCLUSIVELY AT MY CONNECTICUT ADDRESS AND I WOULD BE DRIVING IT THERE SHORTLY AFTER PURCHASE. MY COMPLAINTS ARE FIRST WITH THE CONDITIONS OF SALE IN FLORIDA, AND SUBSEQUENTLY, WITH THE FAILURE TO REPAIR ISSUES BOTH IN FLORIDA AND NOW CONNECTICUT. I BOUGHT THE VEHICLE WITH THE AGREEMENT THAT IT WOULD BE MADE 'AS NEW AS POSSIBLE.' THIS WAS TO INCLUDE A NEW BATTERY (SINCE IT WAS DEAD IN THE SHOWROOM), THE OIL WOULD BE CHANGED, AND ALL THE DOOR AND DASH SCUFFS WOULD BE REMOVED. THE BATTERY HAS FINALLY BEEN REPLACED HERE AFTER FAILING TWICE, THE SCUFFS THEY FIXED IN FLORIDA KEEP COMING RIGHT BACK ON THE DOORS AND DASH, AND I JUST PAID FOR THE OIL CHANGE THAT NEVER TOOK PLACE FOR THE SALE. THE DAY I DROVE THE CAR OFF, THE SALESMAN INDICATED THEY 'TOPPED IT OFF.' IT WAS INTO SERVICE AT LEAST THREE TIMES WITHIN THE FIRST WEEKS OF OWNERSHIP IN FLORIDA. IT HAS ALREADY BEEN IN FOR SERVICE THREE DAYS HERE IN CONNECTICUT, MY LAST VISIT TO SERVICE WAS FOR TWO DAYS, AND NOTHING WAS DONE OR SOLVED. THE VOICE COMMAND SYSTEM JUST DOESN'T WORK PROPERLY. IT CONTINUES TO HEAR ME INCORRECTLY, OR HEARS/REPEATS ME CORRECTLY BUT THEN DOES NOT DO WHAT IT SAYS. AS YOU USE THE WHEEL BUTTON TO PROGRESS THROUGH THE SIX PRESETS AND GO BACK TO THE FIRST, IT SKIPS OVER THE FIRST AND SOMETIMES THE SECOND BUTTON. TO MAKE MATTERS WORSE, THE VOLUME PERIODICALLY TAKES OFF WITH INCREASING LOUDNESS UNCONTROLLABLY. IN ANY CASE, THEY TELL ME THAT CORPORATE IS AWARE OF THE VOICE PROBLEMS AND HAS BEEN TRYING TO COME UP WITH A SOFTWARE FIX. TO MY THINKING, THIS IS AN '07 AND THEY HAVEN'T COME UP WITH A FIX FOR IT YET? IF IT HASN'T BEEN FIXED YET, IT IS NOT GOING TO HAPPEN LATE IN '08 AND THEY CLAIM I AM NOT ALONE WITH THESE ISSUES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234098July 13, 2008
ELECTRONIC STABILITY CONTROL (ESC)
THERE ACTUALLY IS NO INCIDENT YET. THE DATE IS BOGUS SO I CAN PROCESS THIS. MY CAR IS EQUIPPED WITH CADILLLAC'S STABILITRAK SYSTEM. APPROXIMATELY 80% OF THE TIME WHEN MAKING RIGHT HAND TURNS ONLY THE SYSTEM ENGAGES. APPROXIMATELY 50% THE CAR DECELERATES. WHEN TRYING TO MAKE A RIGHT HAND TURN INTO TRAFFIC THIS IS A DANGEROUS SITUATION. WHEN I AM TRYING TO TURN AND JOIN TRAFFIC AND THE CAR DECELERATES I AM LIABLE TO BE HIT ONE DAY. I CAN BE STARTING FROM A COMPLETE STOP OR I CAN EVEN BE ROLLING THROUGH A GREEN LINE AND THIS SYSTEM WILL ENGAGE, BUT ONLY IN RIGHT HAND TURNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233084July 2, 2008
SEATS
I HAVE HAD TO HAVE THE RIGHT SEAT BEZEL REPLACED 4 TIMES WHEN THE BEXEL BREAKS THE SEAT CONTROL WIRES RUB ON THE SHARP EDGES OF THE SEAT FRAME. THEY KEEP REPLACING IT. THE TECH MANAGER SAID IT IS A BAD DESIGN THERE IS NOTHING THEY CAN ABOUT BUT KEEP REPLACING IT...THIS HAS BEEN OVER A TWO YEAR TIME PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231488June 18, 2008
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
I WAS LEAVING GREENVILLE, S.C.AND THE LEFT SIDE BRAKES LOCK AND PULLED ME INTO THE LEFT LANE OF TRAFFIC AND I TOOK MY FOOT OFF THE GAS AND THE CAR FREE ROLLED FOR A SHORT DISTANCE WHILE I GOT BACK IN MY LANE. I REAPPLIED THE GAS AND GOT BACK UP TO TWENTY-FIVE MPH AND THE RIGHT SIDE BRAKES LOCKED. I WAS ONLY GOING APPROXIMATELY TWENTY FIVE MPH WHEN ALL OF THIS OCCURRED. I STOPPED IN THE EMERGENCY LANE AND GOT OUT OF THE CAR. I SAW NOTHING VISIBLY WRONG AND STARTED UP THE EMERGENCY LANE AND THE BRAKES CONTINUED TO LOCK AS I WAS GOING UP THE EMERGENCY LANE. I GOT THE CAR TO THE FIRST EXIT AND TOOK THAT EXIT. I PARKED THE CAR IN A PRIVATE BUSINESS AND HAD IT TOWED FROM THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231398June 17, 2008
EQUIPMENT
MY CADILLAC STS MAKES A FARTING NOISE AT TIMES. CADILLAC CANNOT TELL ME WHAT IS CAUSING THIS NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231395June 17, 2008
STRUCTURE, SEATS
I HAVE RUST IN MY CAR AND UNDER THE BOTTOM. CADILLAC STATES THIS IS NORMAL AND THEY CANNOT DO ANYTHING UNTIL THERE IS A HOLE IN THE VEHICLE. THEY RELY ON THE DEALERS FEEDBACK. THE DISTRICT MANAGER IN THE AREA IS OF NO USE. THE DEALER OVER RIDES HIS DECISIONS. WHAT DOES GMC PAID THIS FELLOW FOR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225730April 25, 2008
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SEATS:MID/REAR ASSEMBLY, STEERING, PARKING BRAKE, ENGINE AND ENGINE COOLING, STRUCTURE
TL*THE CONTACT OWNS A 2001 CADILLAC SEVILLE STS. THE CONTACT STATED THAT THE BATTERY FAILED. HE ATTEMPTED TO REMOVE THE REAR SEAT CUSHION ACCORDING TO THE OWNER'S MANUAL AND THE INSTRUCTOR'S SERVICE MANUAL. THE PLASTIC REAR SEAT CUSHION FRAME CRACKED AND FAILED NEAR THE CLIPS. THE DEALER ORDERED THE REAR SEAT FRAME; HOWEVER, THE PARTS WILL NOT BE AVAILABLE FOR APPROXIMATELY 11 MONTHS. THE REAR SEAT CANNOT BE USED AND THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 36,200. UPDATED 05/28/08 *BF THE CONSUMER ALSO EXPERIENCED PROBLEMS WITH THE STEERING SHAFT, E-BRAKE WHICH WOULD NOT RELEASE AND THE UPPER COWL ENGINE. THE CONSUMER ALSO STATED THE PLASTIC FASTENERS ON THE BODY PANEL OVER THE RADIATOR WERE DEFECTIVE AS WELL AS THE PLASTICS FASTENERS ON THE LOWER FRONT DEFLECTOR OR SPLASH SHIELD. UPDATED 05/28/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225053April 10, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
2008 CADILLAC SEVILLE WITH SEVERAL PROBLEMS. CONSUMER STATES THAT THESE ARE SOME OF THE PROBLEMS. MOLDINGS WERE NOT INSTALLED, CHECK ENGINE LIGHT ILLUMINATED, CATALYTIC CONVERTER, RPM'S RAN HIGH, AND HAD AN ODD ODOR. *KB THE ENGINE LIGHT ILLUMINATING WAS DUE TO A BAD CATALYTIC CONVERTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223833April 9, 2008
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2005 CADILLAC STS. WHILE DRIVING 15 MPH, THE SYBILLA TRACK LIGHT ILLUMINATED AND THE REAR OF THE VEHICLE BEGAN SLIDING TO THE LEFT. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE LIGHT ILLUMINATED AGAIN. THE VEHICLE STRUCK THE GUARDRAIL AND CAUSED $7,014.75 WORTH OF DAMAGE. THE CONTACT WAS INJURED. THE ABS DID NOT MALFUNCTION AT ALL. ONSTAR STATED THAT THE YAW RATE SENSOR MALFUNCTIONED. THE VEHICLE WAS TAKEN TO A BODY SHOP IN SPRINGFIELD, VA. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 50,880.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10223010April 1, 2008
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
TL*THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL. ON MARCH 1, 2008, HE TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS INFORMED THAT THEY DID NOT HAVE THE PART AVAILABLE, AND WOULD CALL HIM WHEN IT ARRIVED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220798March 11, 2008
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
TL*THE CONTACT OWNS A 2007 CADILLAC STS. THE CONTACT STATED THAT THE DIFFERENTIAL SEAL DID NOT MEET GM'S SPECIFICATIONS FOR THE 2007 MODEL STS. THE VEHICLE DRAGGED DURING ACCELERATION. WHEN HE SHIFTED INTO REVERSE, THE DIFFERENTIAL JAMMED AND PREVENTED THE VEHICLE FROM MOVING. THE CONTACT ALSO EXPERIENCED DIFFICULTY MAINTAINING PROPER CONTROL OF THE VEHICLE. HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V589000 (POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL). THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THEY WOULD GET TO HIM WHEN THEY COULD. WHEN THE VEHICLE JAMMED, IT THREW THE OCCUPANTS FORWARD AND INJURED THE CONTACT'S 4-YEAR OLD CHILD. THE CURRENT MILEAGE WAS 16,515 AND FAILURE MILEAGE WAS 16,485.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10219050February 25, 2008
EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, AIR BAGS
2006 CADILLAC STS DOES NOT SET AIR BAG TO ON WHEN A PERSON WHO WEIGHS LESS THAN 103 POUNDS SITS IN THE PASSENGER SEAT. WHILE THE AIR BAG IS OFF, THE SEAT BELT INDICATION DOES NOT WORK. CADILLAC REFUSES TO FIX THE PROBLEM, EVEN THOUGH IT HAS WORKED CORRECTLY FOR THE PAST 17 MONTHS. MY WIFE WEIGHS ABOUT 100 POUNDS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10219064February 25, 2008
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
TL*THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT RECEIVED A RECALL NOTICE IN THE BEGINNING OF FEBRUARY OF 2008 FOR THE DIFFERENTIAL SEAL ON THE DRIVE AXLE. HE CALLED THE DEALER TO SCHEDULE AN APPOINTMENT AND WAS INFORMED THAT NO PARTS WERE AVAILABLE AND THEY WOULD BE REPAIRING THE VEHICLES ON A FIRST COME, FIRST SERVE BASIS. THE DEALER COULD NOT PROVIDE A SPECIFIC DATE AS TO WHEN HE COULD GET HIS VEHICLE REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 27,000. UPDATE 04-02-08 *BF THE CNONSUMER STATED THE REPAIR WAS MADE IN MARCH 2008
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218449February 18, 2008
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW OF 2005 CADILLAC STS SHATTERED FOR NO APPARENT REASON; THIS HAS HAPPENED ON A GMAC LEASED VEHICLE I TURNED IN TO THE DEALER. THE WINDOW SHATTERED AFTER SITTING ON THE DEALER LOT 10 DAYS AWAITING GMAC INSPECTOR. UPON OPENING THE DOOR, HE REPORTS HEARING A CRACK AND THE REAR WINDOW SHATTERED AS HE OPENED THE DOOR. DURING THIS 10 DAYS, THE VEHICLE SAT THROUGH SNOW ICE AND RAIN WITH TODAY'S TEMPERATURE SPIKING TO THE 60 DEGREE MARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217905February 13, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE BRAKE AND ROTORS WARE OUT IN 22,500 MILES ON THE 2006 CADILLAC STS WITH JE5. THIS IS VERY BAD THE ROTORS ARE TOO THIN TO BE CUT, AND MUST BE REPLACE AT A COST OF 950.00 DOLLARS I WAS TOLD THE THIS IS NOT A COVER PART AFTER 7500 HUNDRED MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217499February 8, 2008
STEERING:RACK AND PINION:RACK
I BOUGHT A 2005 STS CADILLAC FROM OAKLAND AUTOMALL, TWO WEEKS LATER AS I WAS ENTERING THE FREEWAY, AND I FOUND MYSELF WITHOUT ANY STEERING, THE STEERING MECHANISM (FOR NO GOOD REASON BROKE) I SKIDDED ACROSS TWO LANES OF TRAFFIC (I'M REALLY LUCKY TO BE ALIVE) MY CAR HIT THE GUARD RAIL ON THE OTHER SIDE OF THE FREEWAY AND CAME TO A STOP, I REPORTED THIS TO THE GENERAL MANAGER AT CADILLAC HIS ANSWER TO MY CRIES WERE (SORRY ABOUT THAT), I HAVE PICTURES OF THE CAR AND HOW THE STEERING ROD BROKE, I'M REALLY AFRAID TO DRIVE THE CAR, ITS BEEN IN THE SHOP FOR OVER 30 DAYS, PLEASE HELP ME, NO ONE WANT TO HEAR MY CRIES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10216477January 30, 2008
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 CADILLAC STS. THE GAS TANK WAS FILLED WITH GAS AND THE FUEL GAUGE INDICATED THAT THE TANK WAS FULL. HOWEVER, IMMEDIATELY AFTER FILLING THE GAS TANK, THE CONTACT NOTICED THAT THE FUEL GAUGE INDICATED AN EMPTY TANK. THE FAILURE WAS NOTICED WHILE DRIVING 65 MPH. THE EMERGENCY ONSTAR BUTTON ACTIVATED AUTOMATICALLY. ONSTAR STATED THAT THE FUEL SYSTEM FAILED. THE VEHICLE WAS AT THE DEALER FOR TEN DAYS AND WAS STILL UNSAFE TO DRIVE BECAUSE NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216336January 28, 2008
VISIBILITY:GLASS, SIDE/REAR
07 CADILLAC STS - REAR WINDOW SHATTERED WHILE DRIVING ON TURNPIKE. NOTHING STRUCK THE GLASS. THE NOISE WAS EXTREMELY LOUD AND I ALMOST WENT OUT OF CONTROL. VERY DANGEROUS. THIS SHOULD REALLY BE A GM RECALL AND NOT A TSB. THE DEALER IS REPLACING THE GLASS UNDER WARRANTY WITH A REDESIGNED GLASS AND MOLDING. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10212704December 26, 2007
ELECTRICAL SYSTEM
I HAVE A 2007 CADILLAC STS - TOP OF THE LINE CAR. AT 800 MILES, I HAD TO HAVE A NEW ENGINE PUT IN THE CAR AND NOW AT 4,000 MILES, THE ELECTRICAL SYSTEMS FAIL, WITH OUT ANY WARNING. THE CAR'S ELECTRICAL SYSTEM TOTALLY SHUTS DOWN, THE HYDRAULIC SYTEMS FAILS AND THE ENGINE IS OBVIOUSLY OFF. THERE WAS NO INDICATION OF ANY FAILURE OR ANY WARNING, THE CAR'S ELECTRICAL SYSTEM SIMPLY SHUTS OFF - COMPLETELY. EMERGENCY FLASHERS DO NOT WORK, THERE IS NO ACCESS TO THE TRUNK FOR SAFETY MATERIAL. THEREFORE, IF THIS OCCURS ON A HIGHWAY AT A REASONABLE SPEED, THERE CLEARLY WILL BE AN ACCIDENT - POTENTIAL FATAL ACCIDENT BY A CAR SIMPLY SHUTTING DOWN, WITH NO INDICATION OF SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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