Cadillac SRX Complaints (2004)

216 consumer complaints on file.

#10358868October 2, 2010
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE A 2004 CADILLAC SRX. A FEW DAYS AGO THE "STABILITY SYSTEM ENGAGED" MESSAGE STARTED APPEARING ON THE DISPLAY SCREEN. IT IS OCCURRING SEVERAL TIMES AS I DRIVE. THE CAR ALL OF A SUDDEN MAKES A NOISE AND JERKS AND THE MESSAGE FLASHES. THIS HAPPENS ON THE HIGHWAY AND GENERAL ROADS. IT'S SCARY AND I FEEL UNSAFE IN THE CAR WITH MY YOUNG CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355010September 11, 2010
SUSPENSION:REAR
MY REAR SUBFRAME CAME UN-WELDED. CAR LOST ABILITY TO CONTROL DIRECTION DUE TO REAR WHEEL POINTING IN DIFFERENT DIRECTIONS. THERE IS A RECALL FOR THIS EXACT PROBLEM ON THE 2005 MODEL BUT NOT YET FOR THE 2004 MODEL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10354640September 9, 2010
ELECTRONIC STABILITY CONTROL (ESC), TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2004 CADILLAC SRX HAS "SERVICE STABILITY CONTROL" MESSAGE COME UP AND READING SEVERAL FORUMS, SEEMS TO BE A COMMON OCCURRENCE WITH THESE VEHICLES. FROM WHAT I'VE READ, THE CONDITION GETS WORSE TO THE POINT OF ENDANGERING THE DRIVER AND PASSENGERS. THERE NEEDS TO BE A RECALL TO FIX THIS PROBLEM BEFORE PEOPLE START GETTING INJURED. ALSO KEEP GETTING "CHECK TIRE PRESSURE" WARNING WITHOUT THE TIRES BEING LOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347048August 3, 2010
TRACTION CONTROL SYSTEM
STABILITY CONTROL SYSTEMS KICKS IN WHILE DRIVING STRAIGHT. TOOK VEHICLE TO DEALER ABOUT A YEAR AND HALF AGO AND THEY REPLACED A SENSOR. PROBLEM HAS STARTED AGAIN. HAVE TAKEN IT TO DEALER AND THEY SAY THEY HAVE NOT BEEN ABLE TO RECREATE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346633August 1, 2010
EXTERIOR LIGHTING
TURN SIGNAL/DAY TIME RUNNING LIGHTS BURN OUT EVERY OTHER MONTH. I HAVE HAD THE VEHICLE FOR 3 YEARS AND HAVE HAD TO REPLACE THE BULB AND SOCKET ON BOTH SIDES 6 SEPARATE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346472July 31, 2010
ELECTRONIC STABILITY CONTROL (ESC)
WE HAVE OWNED A 2004 CADILLAC SRX FOR ABOUT A YEAR AND A HALF. FOR THE PAST 6 MONTHS IT HAS BEEN GIVING US AN ERROR CODE SERVICE STABILITY SYSTEM. I TOOK IN INTO MY LOCAL MECHANIC BUT HE SAID I WOULD NEED TO TAKE IT TO THE DEALER BUT SINCE THE CHECK ENGINE LIGHT CAME ON AT THE SAME TIME HE RAN A DIAGNOSTIC AND REPLACED SEVERAL COMPONENTS INCLUDING THE MAC SENSOR. AFTER ABOUT A MONTH I FINALLY WAS ABLE TO GET INTO THE DEALER KEN BATCHELLOR IN SAN ANTONIO, TX. IN THE MEAN TIME THE CHECK ENGINE LIGHT WAS BACK ON AND THE CAR WAS STARTING TO LOCK UP ON THE FREEWAY WHEN THE ERROR CODE CAME ON. THIS WAS TRULY A FRIGHTENING AND VERY DANGEROUS SITUATION. THE ONLY WAY TO TEMPORARILY FIX THE SITUATION WAS TO STOP THE VEHICLE TURN IT OFF AND RESTART THE CAR. THE DEALER REPLACED THE SAME THINGS AS THE MY MECHANIC AND A FEW OTHER THINGS AND SAID IT WAS FIXED. I TOOK IT HOME AND IMMEDIATELY THE PROBLEM CAME BACK AND I TOOK IT BACK TO THE DEALER. HE REPLACED THE CATALYTIC CONVERTER AND SAID THE STEERING WHEEL SENSOR NEEDED TO BE REPLACED. AFTER PAYING MY MECHANIC $540, THE DEALER $1700, I WAS NOT WILLING TO SPEND THE $1800 FOR THE SENSOR. I FEEL ALONG WITH THE HUNDREDS OF OTHER PEOPLE WITH THIS PROBLEM THAT THIS SHOULD BE A RECALL AND GM SHOULD HAVE TO REIMBURSE THOSE OF US THAT HAVE SPENT MONEY BECAUSE THE DEALERS SAY THERE IS NO COVERAGE. PLEASE CHECK OUT THE MANY BLOGS ONLINE SUCH AS WWW.EDMONDS.COM AND ABOUT AUTOMOBILE.COM TO SEE HOW BIG OF AN ISSUE THIS IS AND HOW DANGEROUS THIS SITUATION IS. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343585July 16, 2010
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL, EQUIPMENT
ELECTRICAL STABILITY SYSTEM ENGAGED & ELECTRICAL ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342333July 9, 2010
TRACTION CONTROL SYSTEM
DRIVING TO NORMAN OKLAHOMA FROM FLOWER MOUND TX. IN 2004 CADILLAC SRX. STABILITY SYSTEM LIGHT COMES ON MULTIPLE TIMES. ABOUT AN HOUR INTO TRIP SERVICE STABILITY SYSTEM MESSAGE COMES ON. GOT OUT BOOK SAID TO GET TO DEALER IMMEDIATELY. CALL DEALER AND HE SAID NOT TO WORRY BUT AFTER READING OTHER CUSTOMER COMPLAINTS. I AM AFRAID TO DRIVE AND A COUPLE OF TIMES, IT FELT LIKE WHEELS WERE LOCKING UP AND THAT I COULD HAVE HAD A SERIOUS ACCIDENT. LOOKS LIKE NHTSA SHOULD LOOK IN TO THIS PROBLEM AND THERE SHOULD BE A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THE LIGHT HAS BEEN GOING ON PERIODICALLY FOR THE PAST MONTH BUT JUST IN TOWN DRIVING. I WAS VERY CONCERNED YESTERDAY AS AT TIMES IT FELT THAT I DIDN'T HAVE CONTROL OF WHAT THE VEHICLE WAS DOING. I WILL BE REPORTING TO GM ON MONDAY AND TAKING MY CAR TO DEALER BUT IT SOUNDS AS THOUGH THE DEALERSHIP ARE UNSURE OF PROBLEM AND THEY SHOULD NOT BE TELLING CUSTOMERS NOT TO WORRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340242June 26, 2010
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE A 2004 CADILLAC SRX THAT CONTINUALLY GIVES ME A "STABILITY CONTROL ENGAGED" ON THE NAVIGATION SYSTEM SCREEN. WHEN THIS HAPPENS THE BRAKES START TO LOCK. I HAVE DONE SOME RESEARCH ON THE INTERNET AND HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH THE 2004. THE DEALERSHIP CAN NOT FIND THE PROBLEM TO FIX IT AND SUGGESTED I GET NEW TIRES THAT CAME FROM GM BACK ON THE CAR INSTEAD OF THE TIRES I HAVE NOW THAT HAVE BEEN ON THE CAR FOR A YEAR. IF THE TIRES WERE A PROBLEM, IT SHOULD HAVE STARTED A YEAR AGO WHEN I GOT NEW TIRES. I HAVE HAD THE TIRES REBALANCED AND PROPER AIR PUT IN THEM AND THE PROBLEM STILL EXISTS. I HAVE TALKED WITH SEVERAL TIRE EXPERTS AND NO ONE HAS EVER HEARD THAT YOU CAN ONLY PUT ONE TYPE OF TIRE ON THE CADILLAC'S. I PUT THE SAME SIZE JUST A DIFFERENT BRAND TO QUITE THE ROAD NOISE IN THE CAR. I DON'T KNOW WHO TO TURN TO AT THIS POINT. IT MAKES IS VERY UNCOMFORTABLE DRIVING A CAR WHEN YOU DO NOT KNOW WHEN THIS WILL ENGAGE AND MAKE THE CAR FEEL UNSTABLE. I'M AFRAID TO LET MY WIFE DRIVE IT AT THIS TIME AND THIS IS OUR FAMILY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339536June 22, 2010
POWER TRAIN
KEY STUCK IN IGNITION, ABLE TO SHIFT OUT OF PARK WITH OUT APPLYING THE BRAKE FIRST. WITH ENGINE OFF CAN SHIFT FROM PARK. THE CAR WAS SERVICE THRU A RECALL FOR THIS PROBLEM IN FEBRUARY 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335685June 10, 2010
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THE VEHICLE UNEXPECTEDLY SPUN OUT OF CONTROL ONTO THE SIDE OF THE ROAD INTO THE GRASS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE EXHIBITED A PARTIAL DETACHMENT OF THE SUBFRAME CAUSED BY DEFECTIVE OR MISSING FRAME WELDS. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06V125000 (SUSPENSION: REAR) FOR THE 2005 CADILLAC SRX MODEL. THE CONTACT IS CONCERNED THAT THE RECALL DOES NOT INCLUDE HIS YEAR, MAKE AND MODEL VEHICLE. HE EXPERIENCED THE IDENTICAL FAILURES AS MENTIONED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 111,345.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334924June 7, 2010
ELECTRONIC STABILITY CONTROL (ESC), STEERING
CADILLAC SRX 2004, THE STABILIZER KEEPS ENGAGING AND WHEN IT ENGAGES, IT JERKS THE CAR, IT MAKES THE CAR SWERVE. IT ENGAGES WITHOUT NOTICE AND IF YOU ARE NOT PAYING ATTENTION WHEN IT ENGAGES, YOU LOSE CONTROL OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334392June 3, 2010
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED WHEN BRAKING TO A COMPLETE STOP, THE VEHICLE WOULD LOSE POWER AND HESITATE TO ACCELERATE. THE DEALER REPLACED THE THROTTLE BODY ASSEMBLY TWICE, THE POWER CONTROL MODULE WAS REPLACED AND REPROGRAMMED AND THE BODY GASKET WAS ALSO REPLACED. THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER FILED A COMPLAINT FOR THE CONTACT BUT WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 56,815. UPDATED 11/15/10 *CN UPDATED 11/24/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334464June 3, 2010
STRUCTURE:BODY, STRUCTURE, STRUCTURE:FRAME AND MEMBERS
WENT THROUGH THE CAR WASH. DURING FINAL STAGE (WIND TO BLOW OFF MOISTURE) WINDSHIELD HEADER FLEW OFF CAR. AFTER INSPECTION IT WAS REVEALED THAT THE ONLY METHOD OF ATTACHMENT TO THE VEHICLE WAS DOUBLE SIDED TAPE. THIS IS UNACCEPTABLE ESPECIALLY GIVEN THE LOCATION OF THE PIECE WHERE THERE IS A LOT OF WIND (FRONT OF ROOF). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331508May 21, 2010
ELECTRONIC STABILITY CONTROL (ESC)
STABILIZING SYSTEM ENGAGED CONTINUALLY CAUSING VEHICLE TO SLOW DOWN AND STRANGE GRINDING NOISE IF ATTEMPT TO STOP. HAPPENS DAILY, AT DEALER NOTHING WAS FOUND WRONG, BUT THEY ARE AWARE OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331337May 20, 2010
ELECTRONIC STABILITY CONTROL (ESC)
WE PURCHASED A 2004 V8 AWD CADILLAC SRX SOON AFTER WE GOT IT THE STABILITY CONTROL SYSTEM BEGAN TO COME ON. IT HAS CAUSED US TO JERK THE WHEEL WHILE DRIVING AT HIGH SPEEDS B/C IT CAME ON AND PULLED THE CAR TO THE OPPOSITE WAY. WHEN WE BRAKE THE STEERING WHEEL LOCKS UP AND IS HARD FOR US TO CONTROL CAUSING US TO ALMOST RUNNING INTO OTHER VEHICLES. DURING THIS TIME BOTH MY RIGHT AND LEFT REAR HUB ASSEMBLIES WENT OUT WE BELIEVE THE SYSTEM TURNING ON AND OFF CAUSED THIS. WE HAVE HAD BOTH HUB ASSEMBLIES REPLACED NEW TIRES ADDED ON AND HAD ALL TIRES ALIGNED HOPING THIS WOULD SOLVE THE PROBLEM. TO OUR SURPRISE THIS DID NOT SOLVE THE PROBLEM IT JUST KEEPS ON RECURRING WE DO NOT KNOW WHAT TO DO. WE BELIEVE THERE SHOULD BE A RECALL B/C ALOT OF PEOPLE ARE COMPLAINING AND THIS COULD CAUSE AN ACCIDENT. DOES SOMEONE HAVE TO BE HURT IN ORDER FOR SOMETHING TO BE DONE ABOUT IT. THANK YOU FOR YOUR TIME I HOPE TO HEAR BACK FROM YOU ON THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330634May 16, 2010
TRACTION CONTROL SYSTEM
I OWN A 2004 CADILLAC SRX AWD V8, I HAVE HAD MANY STABILITY CONTROL ISSUES, IT HAS BEEN INTO THE DEALER 5 TIMES. THEY HAVE REPLACED THREE WHEEL BEARINGS AND STILL THE PROBLEM CONTINUES. THE CAR WILL PULL LEFT SOMETIMES, THE ABS WILL ENGAGE SOMETIMES. THE SYSTEM DOESN'T STORE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330233May 13, 2010
ELECTRONIC STABILITY CONTROL (ESC)
MY 2004 CADILLAC SRX HAS STABILITY SYSTEM ENGAGED KEEPS COMING ON AND I FEEL VIBRATION . I TOOK IT TO THE DEALER AND CAN'T FIND ANY READING ON THE ONBOARD COMPUTER. THEY SAY THERE'S NO MANUFACTURER INFORMATION ON THIS PROBLEM. DEALER CAN'T DO ANYTHING ABOUT IT. THEY EVEN DROVE THE CAR HOME TO VERIFY THE PROBLEM AND THEY STABILITY SYSTEM ENGAGED LITE CAME ON BUT CAN'T GET READING FROM CAR'S ON BOARD COMPUTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330034May 11, 2010
ELECTRONIC STABILITY CONTROL (ESC)
WHILE MERGING ON TO THE INTERSTATE APPROX 2 MILES FROM MY STARTING PLACE, THE "STABILITY SYSTEM ENGAGED" MESSAGE CAME ON TO MY DISPLAY SCREEN. THIS HAD HAPPENED TO ME BEFORE ON A DRY/WARM ROAD. I CLEARED THE MESSAGE AND CONTINUED DOWN THE INTERSTATE. APPROX. 5 MILES DOWN THE ROAD THE MESSAGE CAME ON AGAIN, THERE WAS A GRINDING VIBRATION IN THE BREAKS AND THE VEHICLE LOCKED. IT SLOWED TO ABOUT 45 MPH BEFORE I WAS ABLE TO USE THE STEERING WHEEL/ACCELERATOR AGAIN. THE MESSAGE THEN CHANGED TO "SERVICE STABILITY SYSTEM" AND THE CHECK ENGINE LIGHT BEGAN FLASHING. THE GRINDING CONTINUED AND I DROVE 45 THE REMAINDER OF THE WAY TO MY DESTINATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327096April 22, 2010
TRACTION CONTROL SYSTEM, STEERING
I HAVE A 2004 CADILLAC SRX V8 WITH A STABILITY SYSTEM ERROR RECURRING. THIS HAPPENS AT LEAST ONE TIME EVERY TIME I DRIVE THE CAR. WHEN THE STABILITY SYSTEM ERROR COMES ON THE CAR SKIDS A BIT, SOMETIMES PULLING LEFT OR RIGHT, OR IF IT COMES ON WHEN I AM BREAKING, ITS GRINDS WITH THE BRAKING AND SEEMS TO SKIP A BIT. THE CADILLAC DEALER SAYS THEY HAVEN'T SEEN THIS PROBLEMS BUT I HAVE READ A LEAST 100 REVIEWS ON DIFFERENT WEBSITES FROM CUSTOMERS EXPERIENCING THE SAME PROBLEMS. SOME OF THEM HAVE EVEN BEEN JERKED OFF OF THE ROAD WHEN THE WARNING COMES ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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