Cadillac SRX Complaints (2006)

68 consumer complaints on file.

#10561407January 24, 2014
ENGINE
P0008 TIMING CHAIN REPAIR ON 2006 CADILLAC SRX CEL CAME ON MONDAY JANUARY 20TH DIAGNOSTIC RUN ON TUESDAY JANUARY 21ST CONTACTED SERVICEMAN ON JANUARY 21ST WHO WILL REPAIR FOR $1300 CONTACTED LAFONTAINE ON WEDNESDAY JANUARY 22ND WHO WILL REPAIR FOR $2600 LAFONTAINE THEN AMENDED TO $1871 CONTACTED CADILLAC OF NOVI ON THURSDAY JANUARY 23RD WHO INSTRUCTED ME TO CONTACT GM DIRECTLY CONTACTED GM DIRECTLY ON JANUARY 23RD AND OPENED FORMAL CASE # [XXX] WITH [XXX] PHONE #[XXX]GM CONTACTED CADILLAC OF NOVI AND [XXX] AT CON CALLED TO ASSIST ME. TSB # 3423 ISSUED SEPTEMBER 30, 2008 FOR 2004-2008 SRX EXTENDED WARRANTY ISSUED FOR SAME PROBLEM ON 2007-2009 SRX TO 120K MILES COMMON KNOWN ISSUE IN THIS ENGINE GM HAS USED THREE DIFFERENT SETS OF TIMING CHAINS SPECIAL COVERAGE ADJUSTMENT #11340 TIMING CHAIN REPAIR TIME 6.9 HOURS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542176September 5, 2013
POWER TRAIN, ENGINE
CHECK ENGINE LIGHT WAS ON. A CODE SCAN SHOWS A SINGLE ERROR CODE P0008, WHICH INDICATES AN ELONGATION OF TIMING CHAINS. THE REPAIR COST IS ESTIMATED AT $1800 LEVEL. I BOUGHT IT AS A GM PEP CAR, AND SINCE KEEP A GOOD RECORD OF MAINTENANCE (OIL CHANGES) AT THE DEALER. THERE IS NEVER AN ACCIDENT INVOLVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515346June 5, 2013
STEERING
POWER STEERING FLUID LEAK ON DRIVEWAY. WE KNEW WHAT IT WAS BECAUSE OUR OTHER SRX HAD BEEN HAVING THE SAME PROBLEM. TOOK INTO GMC SERVICE 3 OR 4 TIMES TO HAVE SEALS REPLACED. BOTH OF OUR 2006 SRX'S HAVE THE SAME PROBLEM. WE KEEP STEERING FLUID IN OUR HOUSE JUST IN CASE WE NEED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515342June 5, 2013
STEERING
HIGH PITCHED NOISE WHEN CAR WAS STARTED THEN WHINING NOISE. TOOK CAR TO JEFF SCHMITT CADILLAC SAID POWER STEERING FLUID WAS LOW. SAID NO LEAKS FLUID FOUND ON DRIVEWAY. TOOK CAR IN TO REICHARD GMC THREE TIMES TO HAVE SEALS REPLACED BECAUSE OF LEAKING POWER STEERING FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493083January 15, 2013
EXTERIOR LIGHTING
THE ENTIRE THIRD BRAKE LIGHT ASSEMBLY FLEW OFF THE VEHICLE WHILE DRIVING DOWN THE HIGHWAY. FORTUNATELY NO OTHER VEHICLES WERE INVOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475500September 15, 2012
AIR BAGS
THE AIR BAG WARNING LIGHT STARTED COMING ON INTERMITTENTLY. IT WOULD ALSO STAY OFF FOR A DAY OR TWO. AS IT STARTED STAYING ON FOR LONGER PERIODS, I TOOK IT TO COX CHEVROLET, BRADENTON, FL, WHERE I HAD PURCHASED IT. AFTER CHARGING ME $110.00 USING "EVIDENCE BASED" METHODS TO TRACK DOWN THE PROBLEM, THEY INFORMED ME THAT THE AIR BAG SENSOR/ CONTROL MODULE WAS BAD, AND WOULD COST AN ADDITIONAL $600.00 TO REPAIR. THEY LEFT THE BACKING OFF THE PASSENGER SEAT, LYING ON THE REAR SEAT. THEY SAID IT WAS THE PASSENGER SEAT MODULE THAT WAS BAD. I THOUGHT IT STRANGE, SINCE THE SEAT IS ONLY RARELY OCCUPIED. IT ALSO SURPRISED ME WHEN THEY TOLD ME THE WHOLE AIRBAG SYSTEM WAS INOPERABLE, UNTIL I REPLACED THE MODULE. IT SEEMS STRANGE THAT A BAD MODULE, IN AN UNUSED SEAT, WOULD SHUT DOWN THE WHOLE SYSTEM. THEY KNEW RIGHT WHERE TO LOOK, OBVIOUSLY. I CHECKED FOR ISSUES WITH 2006 CADILLACS, AND FOUND RECALL #84734 AIRBAGS FRONTAL SENSOR / CONTROL MODULE FOR THE 2005-2007 CTS-V CADILLAC. SAME ISSUE, SAME SENSOR? I AM CONCERNED THAT POOR QUALITY PARTS THAT ARE CONTROLLING MAJOR SAFETY FEATURES, IS ENDANGERING MY FAMILY, EVERY TIME I USE THIS PRODUCT, AND WONDER IF ANYTHING CAN BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467079July 23, 2012
ENGINE
MY 2006 CADILLAC SRX HAS A VERY HARD START UP AND ENGINE IS VERY LOUD WAS STARTING. CHECK ENGINE LIGHT IS CONSTANTLY ON. HAD CHECK ENGINE LIGHT CHECKED AND RETURN CODES ARE P0008 AND P0017. GM KNOWS THIS IS A PROBLEM IN THESE VEHICLES AND FAILS TO PLACE A RECALL OUT TO CORRECT THE ISSUE. I BUY NOTHING BUT CADILLACS BUT I AM VERY UPSET ABOUT THIS ISSUE!!!! I THINK GM REALLY NEEDS TO TAKE CARE OF THIS!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461918June 15, 2012
ENGINE AND ENGINE COOLING:ENGINE
TIMING CHAINS! CAR WAS PARKED, AND WENT TO START IT AND IT WOULDN'T START. HAD IT TOWED TO DEALER AND THEY TOLD ME IT WAS TIMING CHAINS AND $2800.00. IN DOING SOME RESEARCH, FOUND THAT 2004 - 2006 MODELS ARE HAVING ISSUES WITH THE OIL GETTING TO THE CHAINS PROPERLY, BECAUSE THE HOLE IS TOO SMALL TO LUBRICATE CHAINS. I BUY HIGH END CARS AND TAKE CARE OF THEM. THIS IS THE FIRST TIME A TIMING CHAIN HAS EVER GONE OUT ON ANY OF MY VEHICLES. (BEEN DRIVING 40 SOME YEARS) A MECHANIC HAS TOLD ME THAT THEY ARE SEEING MORE AND MORE OF THEM. I THINK THERE SHOULD BE A RECALL OR AT LEAST SOMEONE LOOKING INTO THIS. ANOTHER PERSON THAT I KNOW OF HAD THEIR 2004 CTS TIMING CHAINS GO OUT WHILE DRIVING DOWN THE FREEWAY AND IT BLEW THE ENGINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414684July 22, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 CADILLAC SRX. THE CONTACT STATED THAT WHILE ACCELERATING, THE REDUCED POWER TO ENGINE WARNING LIGHT FLASHED ON THE DASHBOARD. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE SUDDENLY REDUCED SPEED TO 20 MPH, ALMOST CAUSING A CRASH. THE CONTACT STATED THAT ONCE THE VEHICLE WAS SHUT OFF AND RESTARTED, THE VEHICLE WOULD THEN RESET ITSELF AND RESUME NORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER WAS UNABLE TO DUPLICATE OR LOCATE THE FAILURE BECAUSE THE CHECK ENGINE LIGHT WAS NOT ILLUMINATED AT THE TIME. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394385April 6, 2011
STRUCTURE:BODY:ROOF AND PILLARS
AFTER TWO SEASONS OF NORMAL USE THE ULTRAVIEW SUNROOF LEFT BRACKET WHICH OPENS AND CLOSES THE ROOF HAS SOMEHOW BECOME LOOSE OR HAS CRACKED AND DOES NOT HOLD THE LEFT SIDE OF THE ROOF DOWN. WHEN DRIVING AT SPEEDS OF 45 MPH OR MORE AIR CAN BE HEARD COMING INTO THE CAR AND THE LEFT SIDE OF THE ROOF CAN BE SEEN SLIGHTLY LIFTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386748March 7, 2011
ENGINE AND ENGINE COOLING
THE TIMING CHAIN/BELT IN 2006 CADILLAC SRX IS DEFECTIVE. IT COULD BE THE CRANK SHAFT RUBBING ON THE TIMING CHAIN. I CALLED GM THERE IS A RECALL FOR 2007 - 2010 THE RESPONSE I RECEIVED WAS HOW LONG DO I EXPECT GM TO OWN MY VEHICLE. I HAVE SPOKE TO SEVERAL CAR DEALERS WHO TELL ME THIS IS A PROBLEM WITH THIS YEAR AND MODEL AND FIXING IT WILL NOT STOP IT FROM HAPPENING AGAIN. THE ESTIMATE FROM THE DEALER IS $3500.00 I AM VERY UPSET OVER THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386389March 4, 2011
EXTERIOR LIGHTING
2006 CADILLAC SRX 5DOOR THE PROBLEM THAT I AM REPORTING IS THAT THE FRONT R AND FRONT L SIDE TURNING / LANE CHANGING LIGHT/INDICATORS DO NOT ILLUMINATE FOR PURPOSE OF TURNING/ LANE CHANGING INDICATIONS. IF NEIGHBORING LANE VEHICLE IS BEYOND THE REAR TAIL LIGHT INDICATOR, THAT SIDE TRAVELING VEHICLE HAS NO WAY OF KNOWING THE CADILLAC'S DIRECTIONAL INTENTIONS. THE LACK OF KNOWING THE CADILLAC'S DIRECTIONAL INTENTIONS SHALL RESULT IN HIGHWAY /EXPRESSWAY COLLISIONS! THIS IS MORE PARTICULARLY DANGEROUS TO THE CADILLAC'S NEIGHBOR LANE VEHICLE ESPECIALLY IF IT IS IN THE CADILLAC'S BLIND SPOT. THE FACTORY MARKETED FRONT SIDE LIGHT, AMBER/ORANGE IN COLOR, JUST COMES ON FOR MARKER LAMP ONLY. THIS MARKER LIGHT DOES NOT BLINK OR FLASH TO PREVENT A POSSIBLE DEADLY CRASH!!! FOR A FACTORY RECALL, IT WOULD BE COST EFFICIENT TO REROUTE SMALL SEGMENT OF BODY ILLUMINATION HARNESS, VERSES THE NIGHTMARE OF HIGHWAY CRASH DEATHS AND THE ENDLESS LAWSUITS........ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378768January 26, 2011
POWER TRAIN, EQUIPMENT:MECHANICAL, EXTERIOR LIGHTING
CAR WAS NOT ACCELERATING PROPERLY, LOUD ENGINE NOISE, LURCHING FORWARD WHILE STOPPED, WHEN DRIVING CAR SHAKES, VEHICLE IS HESITATING RIDE NOT SMOOTH. CHECK ENGINE LIGHT APPEARED. ALSO LEFT TURN SIGNAL FLASHES TOO FAST. 2006 SRX TIMING CHAIN AND RELATED COMPONENTS REPLACED 07/09 AND AGAIN 01/11. REPLACED LEFT TURN SIGNAL BULB AND SOCKET. NO EXPLANATION GIVEN AS TO WHY EITHER OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359406October 6, 2010
TRACTION CONTROL SYSTEM
TL*THE CONTACT OWNS A 2006 CADILLAC SRX. WHILE TURNING LEFT AT 2 MPH, THE TRACTION CONTROL SYSTEM LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY STOPPED ACCELERATING. THE CONTACT REMOVED HIS FOOT OFF THE ACCELERATOR PEDAL AND THE LIGHT TURNED OFF AND HE WAS ABLE TO CONTINUE ACCELERATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 38,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354426September 8, 2010
POWER TRAIN
2006 CADILLAC SRX WAS RUNNING PERFECT WITH NO "CHECK ENGINE LIGHT", CAR STALLED IN MIDDLE OF A 2 LANE ROAD. COULD NOT RESTART. HAD CAR TOWED TO DEALER. DEALER TOLD ME TIMING CHAIN BROKE AND THE GEARS ATTACHED TO THE MOTOR BROKE. END RESULT WAS A COMPLETELY NEW MOTOR AT 7000 DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353908September 4, 2010
TRACTION CONTROL SYSTEM
WE OWN A 2006 CADILLAC SRX AWD THAT IS HAVING A PROBLEM WITH THE TRACTION CONTROL. PRETTY REGULARLY, WHEN YOU ARE DRIVING AT A LOW RATE OF SPEED, THE TRACTION CONTROL WILL ENGAGE WITHOUT WARNING. YOU CAN BE TURNING IN AN INTERSECTION WHEN IT HAPPENS OR JUST PULLING OUT OF A PARKING LOT BUT WHEN IT HAPPENS, THE RADIO ALERT WILL READ "TRACTION CONTROL ENGAGED". YOU HAVE TO REACH OVER AND HIT THE CLEAR BUTTON TO GET IT TO STOP. WHEN IT HAPPENS, YOU LOSE POWER. IF YOU ARE IN AN INTERSECTION, YOU HAVE TO BE VERY CAREFUL & FAST OR YOU WILL GET HIT. IT'S VERY SCARY. WE HAD A MECHANIC CHECK THE CODES IN THE COMPUTER AND IT HAD THESE CODES: C0046: LEFT REAR WHEEL SPEED CIRCUIT, C0228: LEFT REAR ABS CHANNEL IN RELEASE TOO LONG AND A TRANSMISSION CODE: P1793- WHEEL SPEED SIGNAL MALFUNCTION. BECAUSE OF THESE CODES, THE MECHANIC COULDN'T TELL WHAT IS GOING ON. WHEN HE CALLED THE CADILLAC DEALERSHIP, HE WAS TOLD THAT WE NEEDED A REAR DRIVER HUB ASSEMBLY. WHICH HAS NOTHING TO DO WITH THE TRACTION CONTROL ENGAGING. I FOUND SEVERAL COMPLAINTS ON THIS SITE ABOUT THE SAME PROBLEM W/2006 & 2007 MODEL SRX'S. THEN I SEARCHED ONLINE & THEIR ARE HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE. SOME AS EARLY AS FEB. 2006. THIS IS A SAFETY ISSUE THAT COULD RESULT IN DEATH IF NOT REPAIRED. THE DEALERS SHOULD KNOW WHAT IT IS & SHOULD RECALL ALL OF THE AFFECTED VEHICLES TO REPAIR THEM BECAUSE THEY WERE FAULTY FROM THE START. I HOPE SOMETHING IS DONE BEFORE SOMEONE GETS HURT. PLEASE LOOK INTO THIS. JUST SEARCH ONLINE & YOU WILL FIND HUNDREDS OF COMPLAINTS. THAT'S JUST THE PEOPLE THAT HAVE TAKEN THE TIME TO COMPLAIN. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352230August 27, 2010
TRACTION CONTROL SYSTEM
WHEN PRESSING THE ACCELERATOR PEDAL ON MY 2006 CADILLAC SRX THE TRACTION CONTROL ENGAGES AND THE RADIO DISPLAYS TRACTION CONTROL ENGAGED. YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. IT HAPPENS ON TAKE OFF FROM A RED LIGHT, WHEN TURNING, GOING OVER SPEED BUMPS AND ALWAYS AT LOW SPEED. I HAVE HAD THE CAR TO THE DEALERSHIP MULTIPLE TIMES BUT THEY ARE NOT ABLE TO DUPLICATE THE PROBLEM. THEY SAY CAN ONLY FIX THE PROBLEM IF THE CAN DUPLICATE IT. I HAVE HAD 2 INSTANCES WHERE IS I WAS ATTEMPTING TO TURN AT AN INTERSECTION AND THE TRACTION CONTROL ENGAGED FOR NO REASON AND I ALMOST WAS BROADSIDED BY ANOTHER CAR. I LONGER FEEL SAFE DRIVING THIS CAR. I CONCERNED WITH THE SAFETY OF ME AND MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350294August 18, 2010
TRACTION CONTROL SYSTEM
WHEN PRESSING ON THE ACCELERATOR OF MY 2006 CADILLAC SRX, THERE IS NO RESPONSE. THE TRACTION CONTROL MONITOR LIGHTS UP ON THE RADIO SUGGESTING AN ISSUE. UPON LETTING OFF THE GAS PEDAL AND DEPRESSING AGAIN THE ENGINE IS VERY SLUGGISH AND PUTS ALL DRIVING AND IN THE CAR AT POTENTIAL RISK FOR A COLLISION. THE RADIO ALSO LIGHTS UP SHOWING THAT THE CARS SPEED IS LIMITED TO 80MPH. THE CONDITION OCCURS IN ALL SEASONS AND ALL WEATHER AND IS VERY RANDOM. THE VEHICLE HAS BEEN TAKEN TO THE DEALER MULTIPLE TIMES AND THE DEALER HAS NO IDEA WHAT THE ISSUE IS. THIS TIME, AGAIN THE DEALER CANNOT DUPLICATE THE SITUATION AND IS ATTEMPTING TO FIX THE REPORTED CONDITION BY USING A DIELECTRIC LUBRICANT ON THE WIRING CONNECTIONS. THE ISSUE SEEMS TO GO AWAY FOR AN UNKNOWN PERIOD OF TIME BY TURNING OFF THE VEHICLE AND RESTARTING IT. I FEEL AS IF EVERY TIME I DRIVE THE VEHICLE I'M PUTTING MY FAMILY AND MYSELF AT RISK IN THE EVENT THE ISSUE HAPPENS WHILE IN THE MIDDLE OF AN INTERSECTION OR TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328157April 29, 2010
TRACTION CONTROL SYSTEM
WHEN STOPPING, THEN STARTING UP (WITH THE ENGINE RUNNING, LIKE AT A STOP SIGN) THE 2006 CADILLAC SRX WILL OFTEN FAIL TO MOVE WHEN THE ACCELERATOR IS PRESSED AND THE 'TRACTION CONTROL' INDICATION LIGHTS UP ON THE RADIO. THIS ALSO HAPPENS SOMETIMES WHEN TURNING WITHOUT STOPPING. IT HAPPENS ON LEVEL GROUND AND WHEN GOING UP INCLINES. IT MAKES A GRINDING SOUND (LIKE WHEN GEARS ARE RAKED IN A MANUAL TRANSMISSION.) BY LETTING OFF THE ACCELERATOR, THEN RE-APPLYING IT, THE CAR WILL MOVE, BUT THE HESITATION IS VERY DANGEROUS. IF THE DRIVER DOES NOT LET OFF OF THE ACCELERATOR DURING ONE OF THESE EPISODES, THE CAR WILL VERY SLOWLY BEGIN TO MOVE AND EVENTUALLY ACCELERATE NORMALLY. THIS HAPPENS ON WET OR DRY PAVEMENT, WITH NO REASON FOR LOSS OF TRACTION. 'TURNING OFF' THE TRACTION CONTROL FEATURE BY PRESSING THE BUTTON ON THE CONSOLE DOES NOT ALWAYS PREVENT THIS FROM HAPPENING. THE PROBLEM DOES NOT HAPPEN ALL THE TIME, BUT INTERMITTENTLY. I HAVE HAD THE CAR INTO THE DEALER FOR REPAIR OF THE PROBLEM NUMEROUS TIMES, BUT THE DEALER HAS NEVER BEEN ABLE TO DIAGNOSE OR SOLVE THE DEFECT. I PUT MY SAFETY AND OTHERS AT RISK WITH EVERY MILE THAT I DRIVE THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262918March 24, 2009
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 CADILLAC SRX. IN DECEMBER OF 2008, THE CONTACT HEARD A LOUD METAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE FAILURE OCCURRED WHILE DRIVING 30 MPH. HE TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES AND THEY DISCOVERED THAT THE REAR DIFFERENTIAL TRACTION CONTROL SYSTEM FAILED. THE DEALER REPLACED THE REAR DIFFERENTIAL TRACTION CONTROL SYSTEM ON MARCH 11, 2009. TWO DAYS LATER, THE FAILURE RECURRED. THE DEALER STATED THAT THE DIFFERENTIAL SYSTEM WAS GIVING INCORRECT SIGNALS. THE VEHICLE IS CURRENTLY AT THE DEALER. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THEY WOULD CALL THE DEALER THE CONSUMER ALSO STATED THERE WAS A PROBLEM WITH THE GAS GUAGE. IT WAS DISCOVERED THAT THE SIPHON JET PUNP WAS CLOGGED WHICH WAS CAUSING IT TO SHUT OFF. THERE WAS ALSO A BRAKE PROBLEM. UPDATED 04/16/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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