Cadillac DTS Complaints (2007)

97 consumer complaints on file.

#11141294October 18, 2018
STEERING
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FLUID LEVEL WAS LOW. POWER STEERING FLUID WAS ADDED TO THE VEHICLE, BUT THE FAILURE CONTINUED. THE MANUFACTURER AND THE LOCAL DEALER (R.J. BURNE CADILLAC, 1205 WYOMING AVE, SCRANTON, PA) WERE NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101393June 12, 2018
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT AN INDEPENDENT REPAIR FACILITY HAD BEEN INFORMED MORE THAN ONCE THAT THE OIL PRESSURE WARNING INDICATOR ILLUMINATED SEVERAL TIMES. THE DEALER HAD NOT BEEN CONTACTED. WHILE DRIVING AT AN UNSPECIFIED RATE OF SPEED, THE OIL PRESSURE WARNING INDICATOR FLASHED, THERE WAS A SUDDEN LOSS OF POWER, AND THE BRAKE PEDAL WAS STIFF WHEN DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF AN 18 WHEELER. THE DRIVER SUSTAINED MINOR BRUISING AND PAIN TO THE SHOULDERS AND FOREARMS. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG DEPLOYED, BUT WAS UNCERTAIN IF THE FRONT PASSENGER AND SIDE CURTAIN AIR BAGS ALSO DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH AND HAD NOT YET INVESTIGATED THE CAUSE OF THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE CRASH AND THE CONTACT WAS AWAITING TO DETERMINE IF THEY COULD CONDUCT AN INVESTIGATION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11097191May 22, 2018
SERVICE BRAKES, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE THE VEHICLE WAS PARKED, THE GEAR WAS SHIFTED INTO DRIVE AND THE TRACTION CONTROL AND SERVICE BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078993March 13, 2018
EXTERIOR LIGHTING
ALL THE DTS FROM 2007 TO 2012, HAVE A FAULTY 3RD BRAKE LIGHT ON THE TRUNK. THE LIGHT WORKS WHEN IT WANT TO AND THEY STOP LIGHTING WHEN IT WANTS TO.IT IS A FACTORY DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063502January 18, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. ON SEVERAL OCCASIONS, THE CONTACT NOTICED OIL ON THE GROUND. WHILE DRIVING, THE CONTACT NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE AND OIL LEAKING FROM THE MANIFOLD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON MOTOR COMPANY OF GEORGIA CADILLAC AT (1122 WALTON WAY, AUGUSTA, GA 30901, (706) 955-1086) WHERE IT WAS DIAGNOSED THAT THE OIL PAN GASKET AND THE SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11011321July 28, 2017
VEHICLE SPEED CONTROL
WHILE TURNING INTO A PARKING SPACE AT A VERY LOW SPEED MY ENGINE BY ITSELF ACCELERATED VERY FAST AND I IMMEDIATELY PUT MY FOOT ON THE BRAKE BUT THIS DID NOT STOP THE CAR SO I PUT IT INTO REVERSE AND KEPT MY FOOT ON BRAKE THE CAR CONTINUE TO ACCELERATE VERY FAST BUT EVENTUALLY STOPPED. MY CAR WAS TOTALLED AS IT HIT THE CAR IN FRONT OF ME WHICH HIT THE CAR ON IT SIDE WHEN I WAS GOING FORWARD, WHEN IT WAS IN REVERSE I DID NOT HIT ANY CARS. LUCKILY NO ONE WAS IN THE CARS I HIT AND I DID NOT GET HURT. THERE WAS A WITNESS WHO SAW MY BRAKE LIGHTS ON WHEN MY CAR WAS OUT OF CONTROL ACCELERATING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11001725June 27, 2017
ELECTRICAL SYSTEM
THERE WAS A RECALL ON THIS IGITION SWITCH BEFORE. THE IGITION SWITCH IS NOT LOCKING AND SO IS THE STEERING WHEEL. MY VEHICLE WAS STATIONARY WHEN I DISCOVER THIS. I'M AFRAID THIS MAY CAUSE OTHERS ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985984May 16, 2017
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED WHILE DRIVING, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 78,276.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983729May 5, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT THE CHECK BATTERY/RECHARGE SYSTEM INDICATOR ILLUMINATED. THERE WAS ALSO A BURNING ODOR AND SPARKS PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10957315February 27, 2017
SEATS
THE FRONT HEATED/COOLED SEATS WERE WORKING INTERMITTENTLY, WHILE DRIVING, SINCE JANUARY 2017. TWO WEEKS AGO THEY STOPPED ALTOGETHER. UPON INVESTIGATION I HAD TO REMOVE THE PASSENGER SEAT IN ORDER TO INSPECT THE CONTROL MODULE. I FOUND TWO WIRES BURNED AND THE LARGE PLUG STUCK IN THE CONTROL MODULE PIN AREA. I'M WAITING ON SOME PARTS BEFORE I CAN PROCEED WITH THE POSSIBLE REPAIR. THERE SHOULD BE AN IMMEDIATE RECALL TO HAVE GM REPAIR THIS PROBLEM AT NO COST TO THE CONSUMER. IT IS DEFINITELY A FIRE HAZARD. THE NUMBER ON THE CONTROL MODULE IS 100-1325-F. THERE MAY BE ANOTHER SPECIFIC NUMBER BUT I HAVE BEEN UNABLE TO FIND ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956437February 23, 2017
SERVICE BRAKES
NOT A COMPLAINT BUT A CLARIFICATION REGARDING COMPLAINT NUMBER 10946916. I HAD OVER HEATING ON MY BRAKES DOWN A LONG DOWNHILL RUN. IN DRIVE (D) THE CADILLAC FREEWHEELS AND DOES NOT ENGINE BRAKE, REQUIRING CONSTANT USE OF BRAKES. THE LOCAL CADILLAC DEALER SAID I COULD NOT ENGINE BRAKE IN MY DTS. THAT RESULTED IN THE OVERHEATING THE FRONT BRAKE DISKS. BUT AFTER CONTACTING CADILLAC CORPORATE THEY INFORMED ME I COULD USE D3 AND D2 TO ENGINE BRAKE. THAT WOULD HAVE PREVENTED THE OVERHEATING OF MY FRONT BRAKE DISKS. THE FRONT DISKS SHOULD STILL HAVE ABSORBED THE HEAT WITHOUT OVERHEATING BUT AT LEAST NOW I CAN GO DOWN THAT STRETCH WITHOUT CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946916January 23, 2017
SERVICE BRAKES
WE HAVE AN APPROXIMATELY 14 MILES DOWNHILL RUN FROM THE SKI SLOPE TO I-95. THE DTS DOES NOT COMPRESSION BRAKE. CRUISE CONTROL WILL NOT HOLD A DOWNHILL SPEED. SO I AM ON THE BRAKES MOST OF THE WAY DOWN. HALFWAY DOWN THE HILL THE FRONT END STARTS TO SHAKE VIOLENTLY I AM GUESSING THE FRONT BRAKES ARE WARPED FROM THE CONSTANT USE. I MAKE IT DOWN THE HILL AND DRIVE ONTO I-95S. AFTER 30 OR SO MILES THE BRAKES COOL AND NO MORE VIBRATION. THIS IS NOT THE FIRST TIME. I ASKED THE CADILLAC DEALER HOW TO PUT IT INTO COMPRESSION BRAKING AND THEY SAID I CANNOT DO THAT. THERE HAS TO BE A FIX OR A RECALL ON THAT. IT IS A CADILLAC WHICH RETAILS FOR 65K PLUS WHEN NEW. THE FRONT DISK BRAKES SHOULD NOT OVERHEAT AND START TO WARP. NORMAL SPEED WAS THE SPEED LIMIT BUT WITHOUT COMPRESSION BRAKING THE CADILLAC DTS ACCELERATES RAPIDLY AND CONSTANT BRAKE USE IS NEEDED TO KEEP IT TO THE POSTED SPEED LIMIT. I ONLY HAVE 38K ON THE 2007 CADILLAC DTS. IT IS THE HIGH PERFORMANCE FULL UP LUXURY MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825901February 12, 2016
ENGINE
EXCESSIVE ENGINE OIL LEAKS AND USAGE.PARKED AND DRIVING.I HAVE BEEN INFORMED BY SEVERAL MECHANICS THAT THIS IS A VERY TYPICAL PROBLEM WITH THE NORTHSTAR ENGINE BUT I DONT BELIEVE IT SHOULD BE SO.THE ESTIMATED COST TO ATTEMPT A FIX RUNS UP INTO THE $1000S OF DOLLARS .I THINK THAT GENERAL MOTORS SHOULD BE AT MINIMUM PARTIALLY RESPONSIBLE FOR THIS DEFECT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817280December 31, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING AT VARIOUS SPEEDS, A STRONG ODOR OF SMOKE WAS PRESENT IN THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING FROM THE ENGINE GASKETS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788822November 6, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING 25 MPH, THE VEHICLE STARTED TO SHAKE AND THE LIGHTS FLICKERED. THE CONTACT STARTED TO SMELL A FUEL ODOR AND NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INJECTOR 8 CONTROL CIRCUIT SPILLED OIL INTO THE INJECTOR AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,109.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787345October 30, 2015
ENGINE AND ENGINE COOLING, ENGINE
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT WAS SMOKE AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT OIL WAS LEAKING ONTO THE MANIFOLD PRODUCING THE ABNORMAL ODOR. IN ADDITION, THE TECHNICIAN STATED THAT THE ENGINE NEEDED TO BE RESEALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000. UPDATED 02/12/16*LJ THE CONSUMER STATED THE CRANK CASE LEAKED OIL ONTO THE MANIFOLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786797October 28, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CONTACT SMELLED OIL BURNING INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS OIL LEAKING FROM THE ENGINE GASKETS AND THE GASKETS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. ...UPDATED 01/20/16 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785963October 26, 2015
EXTERIOR LIGHTING
THE ISSUE WAS REGARDING THE FAILURE OF THE BALLASTS IN THE HID HEADLIGHTS WHICH, PER NTSB AND OTHER WEBSITES, HAS BEEN A SIGNIFICANT ISSUE WITH THIS AND OTHER GM MODELS. THE ISSUE SEEMS TO BE DIAGNOSED GENERALLY AS WATER BACKING DOWN THE HEADLIGHT ASSEMBLY INTO THE BALLAST CAUSING THE FAILURE. THERE IS ALSO A TSB ON THE ISSUE: HTTP://WWW.CADILLACFORUMS.COM/FORUMS/CADILLAC-DTS-FORUM-2006-THROUGH-2012/173283-TSB-FLICKERING-HEADLIGHTS.HTML AND PAGES OF THE NTSB FILINGS ABOUT THE HEADLAMPS ARE HERE HTTP://WWW.CARCOMPLAINTS.COM/CADILLAC/DTS/2006/LIGHTS/EXTERIOR_LIGHTING-3.SHTML AFTER BEING STOPPED TWICE BY LAW ENFORCEMENT FOR A HEADLAMP OUT, WE TOOK THE CAR TO RON CARTER CADILLAC IN HOUSTON, TEXAS WHERE WE WERE CHARGED ABOUT $850 TO REPLACE THE RIGHT FRONT BALLAST. THE LEFT ONE WAS ALSO JUST STARTING TO SHOW THE SAME PROBLEM SO I MADE THE CONTACT TO GM AND WAS WORKING WITH KIM. MY WIFE WAS JUST STOPPED THE OTHER DAY BY A POLICE OFFICER REGARDING THE LEFT LAMP. KIM WAS GOING TO CONTACT RON CARTER CADILLAC AND HAVE THEM CONTACT ME REGARDING THE LEFT LAMP AND WORK OUT A DEAL ON IS REPLACEMENT. I ASSUME KIM DID HER JOB BUT RON CARTER HAS NEVER TO THIS DAY CALLED US REGARDING THE LEFT LAMP. THEY ALSO HAD NO INTEREST IN WORKING WITH GM ON THE ORIGINAL RIGHT HEADLIGHT ISSUE SAYING IT WAS 'THE CUSTOMER'S PROBLEM TO WORK WITH GM'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783125October 18, 2015
SEATS
AFTER RESEARCHING MY HEATER/COOLER PROBLEM IN MY SEATS I FIND THE CADILLAC NEEDS TO BE HELD RESPONSIBLE FOR THE PROBLEM THAT HAS EXISTS FOR A LONG TIME AND EVEN AFTER CONSULTING AUTHORIZED CADILLAC DEALESHIPS I HAVE BEEN GIVEN THE RUN AROUND BECAUSE THEY COULD NOT FIND THE PROBLEM! I JUST WANT CADILLAC TO FIX MY CURRENT HEAT/COOLER PROBLEM IN MY SEATS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763738September 14, 2015
ENGINE
WHILE SITTING AT A COMPLETE STOP ENGINE VERY RAPIDLY BECAME HOT TURNING ON ENGINE OVERHEAT INDICATOR. THERE AS BEEN OIL APPEARING IN MY DRIVEWAY THE LAST 3 DAYS. AFTER RESEARCH I FOUND THERE IS A VERY WELL KNOWN ISSUE WITH THIS MODEL FOR A CRANKSHAFT LEAK. AFRAID THIS COULD LEAD TO ENGINE FAILURE OR FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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