Cadillac ATS Service Bulletins

3,328 manufacturer communications on file.

• January 1, 2014•Document ID: 10252873

  Service Bulletin/Repair Instructions
  STEERING:ELECTRIC POWER ASSIST SYSTEM

  Mfr Comm. #:

  PIE0271

  Date Added:

  April 8, 2024

  Manufacturer:

  CADILLAC

  Summary

  Engineering Information.

  Associated Products (1)

  2014 Cadillac ATS
  Associated Documents

  • DownloadMC-10252873-0001.pdf↗
• January 1, 2014•Document ID: 10246801

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  13387A

  Date Added:

  December 11, 2023

  Manufacturer:

  CHEVROLET

  Summary

  Service Update for Inventory Vehicles Only Engine Knock Noise - Drive Audit Expires November 30, 2014 - Equipped with 2.5L Engine (LCV/LKW) or 2.0L Engine (LTG)

  Associated Products (7)

  2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS2014 Chevrolet Impala2014 Chevrolet Malibu2013 Chevrolet Impala2013 Chevrolet Malibu
  Associated Documents

  • DownloadMC-10246801-0001.pdf↗
• January 1, 2014•Document ID: 10191032

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; STEERING:STEERING CONTROL MODULE

  Mfr Comm. #:

  PI1163

  Date Added:

  April 29, 2021

  Manufacturer:

  CADILLAC

  Summary

  Steering Wheel Radio Controls Erratic Operation Condition/Concern Some customers may comment that when changing radio presets up on the steering wheel controls, then adjusting the volume down/up, then proceeding to change the radio presets up, the next preset actually goes down. This only occurs when making a volume change in between changing radio presets. This may be caused by a software anomaly. Recommendation/Instructions An updated software calibration has been released to address the above conditions.

  Associated Products (3)

  2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10191032-0001.pdf↗
• January 1, 2014•Document ID: 10191030

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  PI1160

  Date Added:

  April 29, 2021

  Manufacturer:

  CADILLAC

  Summary

  Water on Front Compartment Floor and/or Musty Odor Condition/Concern Important: On vehicles built before VIN # D0142531, ensure the HVAC After-Blow function has been enabled. See the latest version of PIC5730 for instructions. Some customers may comment that, after running the air conditioner (A/C), water is noticed on the floor or in extreme cases a musty odor may be detected in the vehicle. This could be caused by a mis-positioned HVAC drain assembly in the floor. Some vehicles may also have a secondary drain tube within the drain assembly and this tube could contribute to the musty odor

  Associated Products (1)

  2013 Cadillac ATS
  Associated Documents

  • DownloadMC-10191030-0001.pdf↗
• January 1, 2014•Document ID: 10191029

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG; EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR; EQUIPMENT

  Mfr Comm. #:

  PI1159A

  Date Added:

  April 29, 2021

  Manufacturer:

  GMC

  Summary

  No XM Audio, Rear View Camera Issues, Favorite Stations Stored Twice and/or Disappear Condition/Concern • No audio on startup in XM. • iPhone does not detect if user disconnects iPhone during certification process. • When receiving an incoming call through OnStar Hands Free Calling system, the vehicle does not ring. It will show on the screen. • FM Timeshift not functioning properly. • HD Switching Toggle Setting does not function. • Favorites stored Twice or disappear. • Noise is played during the TimeShift recoding. • A/C Mode icon is displayed when vehicle is not equipped with A/C. • The folder track is not played when the folder is pressed for a long time. • Missing Forward Collision Warning Chime on vehicles base audio system, Forward Collision Alert and/or Adaptive Cruise. • Long press of the knob when highlighting a browse folder, sometime changes the media source from SD card to USB and when user releases the push knob, it brings the Media Menu back instead of showing the now playing screen for USB and SD card. • The USB only works with Apple products (iPhone). • Rear View Camera Issues: • When shifting from Drive to Reverse is less than 3 seconds, the display will not transition to the rear view camera screen. • When shifting from Drive to Reverse is more than 3 seconds, the display may be blank and will not show the rear view camera message “Check Surrounding for Safety.”

  Associated Products (9)

  2014 Buick LaCrosse2014 Buick Regal2014 Cadillac ATS2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Corvette2014 Chevrolet Impala2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10191029-0001.pdf↗
• January 1, 2014•Document ID: 10191026

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  PI1162

  Date Added:

  April 29, 2021

  Manufacturer:

  CADILLAC

  Summary

  Mobile Telephone Microphone Poor Performance Condition/Concern Some customers may comment when using the Bluetooth® phone system in their vehicle, the person on the receiving end of a mobile telephone call states the audio sounds muffled, distorted or has static. The foam patch on the back of the headliner at the microphone mounting area may have come loose. This foam is a sound barrier for the back side of the microphone. If the patch is detached, it allows unwanted noise to interfere with the microphone operation when making a phone call.

  Associated Products (3)

  2014 Cadillac ATS2014 Cadillac CTS2013 Cadillac ATS
  Associated Documents

  • DownloadMC-10191026-0001.pdf↗
• January 1, 2014•Document ID: 10191016

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR; EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  PI1159

  Date Added:

  April 29, 2021

  Manufacturer:

  BUICK

  Summary

  No XM Audio, Rear View Camera Issues, Favorite Stations Stored Twice and/or Disappear Condition/Concern • No audio on startup in XM. • iPhone does not detect if user disconnects iPhone during certification process. • When receiving an incoming call through OnStar Hands Free Calling system, the vehicle does not ring. It will show on the screen. • FM Timeshift not functioning properly. • HD Switching Toggle Setting does not function. • Favorites stored Twice or disappear. • Noise is played during the TimeShift recoding. • A/C Mode icon is displayed when vehicle is not equipped with A/C. • The folder track is not played when the folder is pressed for a long time. • Missing Forward Collision Warning Chime on vehicles base audio system, Forward Collision Alert and/or Adaptive Cruise. • Long press of the knob when highlighting a browse folder, sometime changes the media source from SD card to USB and when user releases the push knob, it brings the Media Menu back instead of showing the now playing screen for USB and SD card. • The USB only works with Apple products (iPhone). • Rear view camera issues.

  Associated Products (9)

  2014 Buick LaCrosse2014 Buick Regal2014 Cadillac ATS2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Corvette2014 Chevrolet Impala2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10191016-0001.pdf↗
• January 1, 2014•Document ID: 10191014

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  PI1155

  Date Added:

  April 28, 2021

  Manufacturer:

  CADILLAC

  Summary

  Shudder Feeling While Driving in 40-80 km/h (25-50 mph) Range Condition/Concern Some customers may comment on a shudder feeling when driving, typically in the 40-80♦km/h (25-50♦mph) range. They may state that the condition feels like an engine misfire or like the car is driving over rumble strips on the road. This condition may be caused by a torque converter clutch (TCC) apply shudder.

  Associated Products (2)

  2014 Cadillac ATS2013 Cadillac ATS
  Associated Documents

  • DownloadMC-10191014-0001.pdf↗
• January 1, 2014•Document ID: 10190987

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  PI1155

  Date Added:

  April 28, 2021

  Manufacturer:

  CADILLAC

  Summary

  Shudder Feeling While Driving in 40-80 km/h (25-50 mph) Range Condition/Concern Some customers may comment on a shudder feeling when driving, typically in the 40-80♦km/h (25-50♦mph) range. They may state that the condition feels like an engine misfire or like the car is driving over rumble strips on the road. This condition may be caused by a torque converter clutch (TCC) apply shudder.

  Associated Products (2)

  2014 Cadillac ATS2013 Cadillac ATS
  Associated Documents

  • DownloadMC-10190987-0001.pdf↗
• January 1, 2014•Document ID: 10190981

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

  Mfr Comm. #:

  PI1122A

  Date Added:

  April 28, 2021

  Manufacturer:

  CADILLAC

  Summary

  Malfunction Indicator Lamp Flashes Due to Engine Misfire On Acceleration, DTC P0300 and/or P0303 Set Condition/Concern Some customers may comment that the Malfunction Indicator Lamp flashes when accelerating from a stop or after a steady cruise. The customer may also note that the engine speed was between 2000-4400 RPM when the light illuminated. Depending on the circumstances, some customers may state that no driveability concerns were present while others may state they had considerable driveability impacts. When checking the vehicle for DTCs, the Engine Control Module (ECM) may report DTC P0300 Engine Misfire Detected and/or P0303 Cylinder 3 Misfire Detected set in history.

  Associated Products (3)

  2014 Cadillac ATS2014 Cadillac CTS2013 Chevrolet Camaro
  Associated Documents

  • DownloadMC-10190981-0001.pdf↗
• January 1, 2014•Document ID: 10190978

  Service Bulletin/Repair Instructions
  EQUIPMENT; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

  Mfr Comm. #:

  PI0990A

  Date Added:

  April 27, 2021

  Manufacturer:

  CADILLAC

  Summary

  Temperature Information for Driver and Passenger Heated Seat Cushion and Seat Back Some customers may comment that the passenger heated seat cushion does not get as warm as the driver heated seat cushion. They may also comment that the passenger heated seat cushion will take longer to warm up.

  Associated Products (2)

  2014 Cadillac ATS2013 Cadillac ATS
  Associated Documents

  • DownloadMC-10190978-0001.pdf↗
• January 1, 2014•Document ID: 10190965

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PI0768E

  Date Added:

  April 26, 2021

  Manufacturer:

  CHEVROLET

  Summary

  2.0L/2.5L Engine 2013 Exchange Program and 2014 PQC Restriction (GMNA Only) The 2013-2014 2.0L and 2.5L (RPOs LTG and LCV) Engines Exchange Program for the above listed vehicles has ended. However, 2013-2014 2.0L (RPO LTG) Engines P/N 12652707 and 2.5L Engine (RPO LCV) P/N 12655638 (Federal Emissions) and P/N 12652706 (California emission) are still on a PQC part restriction. Dealers are still required to contact PQC when it is necessary to order the above service engine P/Ns.

  Associated Products (5)

  2014 Cadillac ATS2014 Cadillac CTS2014 Chevrolet Malibu2013 Cadillac ATS2013 Chevrolet Malibu
  Associated Documents

  • DownloadMC-10190965-0001.pdf↗
• January 1, 2014•Document ID: 10190944

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PI1062A

  Date Added:

  April 27, 2021

  Manufacturer:

  CADILLAC

  Summary

  Incorrect Gulf of Mexico Map Location Some customers may comment that the location of the Gulf of Mexico is in the incorrect location on the navigation map. This update corrects the Gulf of Mexico map location.

  Associated Products (3)

  2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10190944-0001.pdf↗
• January 1, 2014•Document ID: 10190934

  Service Bulletin/Repair Instructions
  STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  PI0281D

  Date Added:

  April 26, 2021

  Manufacturer:

  CHEVROLET

  Summary

  Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

  Associated Products (857)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CT62015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XT52015 Cadillac XTS2015 Chevrolet Aveo2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Cobalt2015 Chevrolet Colorado+ 837 more
  Associated Documents

  • DownloadMC-10190934-0001.pdf↗
• January 1, 2014•Document ID: 10190933

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

  Mfr Comm. #:

  PI0281D

  Date Added:

  April 26, 2021

  Manufacturer:

  CHEVROLET

  Summary

  Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

  Associated Products (857)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CT62015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XT52015 Cadillac XTS2015 Chevrolet Aveo2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Cobalt2015 Chevrolet Colorado+ 837 more
  Associated Documents

  • DownloadMC-10190933-0001.pdf↗
• January 1, 2014•Document ID: 10073917

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  PIE0271

  Date Added:

  June 22, 2016

  Manufacturer:

  CADILLAC

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (1)

  2014 Cadillac ATS
  Associated Documents

  • DownloadMC-10073917-0001.pdf↗
• January 1, 2014•Document ID: 10067318

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  13387A

  Date Added:

  May 23, 2016

  Manufacturer:

  BUICK

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (6)

  2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS2014 Chevrolet Impala2014 Chevrolet Malibu2013 Chevrolet Malibu
  Associated Documents

  • DownloadMC-10067318-0001.pdf↗
• January 1, 2014•Document ID: 10245805

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  140089001

  Date Added:

  December 4, 2023

  Manufacturer:

  CADILLAC

  Summary

  Cadillac Premium Care Maintenance Eligibility for United States and Canadian Vehicles

  Associated Products (42)

  2014 Cadillac ATS2014 Cadillac CT62014 Cadillac CTS2014 Cadillac ELR2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Cadillac SRX2014 Cadillac XT52014 Cadillac XTS2013 Cadillac ATS2013 Cadillac CT62013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Cadillac XT52013 Cadillac XTS2012 Cadillac CTS2012 Cadillac DTS2012 Cadillac Escalade+ 22 more
  Associated Documents

  • DownloadMC-10245805-0001.pdf↗
• January 1, 2014•Document ID: 10053846

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  PIE-0271

  Date Added:

  November 27, 2013

  Manufacturer:

  CADILLAC

  Summary

  GM: SOME CUSTOMERS MAY COMPLAIN OF AN INTERMITTENT INCREASED STEERING EFFORT WITH A SERVICE POWER STEERING MESSAGE. DO NOT WITH THIS EI IF THE CUSTOMER DID NOT BRING THE VEHICLE IN FOR THIS CONCERN.*JS UPDATED 3/20/14. *PE

  Associated Products (1)

  2014 Cadillac ATS
  Associated Documents

  • DownloadMC-10053846-0001.pdf↗
• December 23, 2013•Document ID: 10112328

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIC5839B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

  Associated Products (32)

  2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Camaro2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Corvette+ 12 more
  Associated Documents

  • DownloadMC-10112328-0001.pdf↗