Buick Rendezvous Complaints

1,241 consumer complaints on file.

#10087059August 17, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
BLOWN TRANSMISSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086601August 11, 2004
ELECTRICAL SYSTEM
ON 7/27/04 VEHICLE SUDDENLY STALLED WHILE SITTING IN TRAFFIC ON INTERSTATE 4. AFTER SEVERAL MINUTES VEHICLE RESTARTED. DROVE TO DEALER FOR SERVICING ON 7/28 . DEALER RAN SCAN TEST AND FOUND MULTIPLE LOST OF COMMUNICATION FAILURES AT MULTIPLE MODULES. UPON DIAGNOSTICS FOUND BUSSED ELECTRICAL CENTER CONNECTORS NOT TORQUED TO SPECS. TIGHTENED ALL CONNECTORS AT BEC AND ROAD TESTED. VEHICLE RETURNED OK ON 7/29/04. ON 8/5/04 VEHICLE SUDDENLY STALLED WHILE TRAVELING 60 MILES PER HOUR ON INTERSTATE 4 IN HEAVY TRAFFIC ENDANGERING DRIVER AND PASSENGER. AFTER SEVERAL MINUTES VEHICLE RESTARTED AND VEHICLE WAS RETURNED TO DEALER ON 8/6 /2004. DEALER STATED DIAGNOSTICS FOUND MULTIPLE FAILURE CODES SETTING. PER GM TECH ASSISTANCE CENTER WAS ADVISED TO REPLACE IGNITION SWITCH AND ROAD TEST. REPLACED IGNITION SWITCH AND ROAD TESTED VEHICLE. VEHICLE RETURNED OK ON 8/10/04. UPON PICKING THE VEHICLE UP ON 8/10/04 FROM THE DEALER. THE VEHICLE WAS DRIVEN SEVERAL MILES ON ROUTE 50 AND SUDDENLY STALLED WHILE TRAVELING 45 MILES PER HOUR ENDANGERING THE DRIVER. AFTER SITTING SEVERAL MINUTES THE VEHICLE RESTARTED AND WAS IMMEDIATELY RETURNED TO THE DEALER. THE VEHICLE AGAIN STALLED UPON ARRIVING AT THE DEALER . DEALER CURRENTLY HAS THE VEHICLE . THE VEHICLE MUST BE REPAIRED TO PREVENT FURTHER STALLING SINCE DRIVER AND ANY PASSENGERS ARE IN DANGER ALONG WITH ANY OTHER VEHICLES IN CLOSE PROXIMITY. THE DEALER AND BUICK HAVE BEEN MADE AWARE THAT THE STALLING CREATES A HAZARDOUS CONDITION FOR THE DRIVER AND THE PUBLIC. DUE TO THE REPETITION OF SUCH STALLING THAT HAS OCCURRED ANY FUTURE HAZARDS CREATED BY THIS MALFUNCTION ARE FORESEEABLE BY THE DEALER AND BUICK. AS SUCH, WE CAN ONLY ACCEPT THE VEHICLE BACK UPON THE DEALER'S AND BUICK'S ASSURANCE THAT IT SAFE TO DRIVE AT THE POSTED SPEED LIMITS ON THE PUBLIC HIGHWAYS. IF SUCH ASSURANCE IS NOT POSSIBLE , THEN AS A MATTER OF PUBLIC POLICY THE VEHICLE SHOULD BE REPLACED OR OUR MONEY REFUNDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087444August 9, 2004
SUSPENSION:FRONT:WHEEL BEARING
CONSUMER STATES THAT WHEEL BEARINGS FAILED AT 43000 MILES. THE CAUSE HAS YET TO BE DETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086300August 6, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
2002 BUICK RENDEZVOUS - BRAKE FAILURE NEEDED NEW WHEEL BEARINGS AT 45000 MILES ONLY ON ONE SIDE... COST TO REPAIR 679.00..... GM NOT RESPONSIVE. NOW A/C LEAK IN A 2 YEAR OLD CAR!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079947August 5, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER, STEERING:COLUMN, SUSPENSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM
THE CONSUMER STATED THE HORN WOULD BLOW AND THE RADIO WOULD COME ON FOR NO REASON. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION; HOWEVER THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK THE CONSUMER HAD TAKEN THE VEHICLE TO ANOTHER DEALER AND THEY FIXED THE MODULE THE SAME DAY. THERE HAS BEEN NO OTHER PROBLEM. CURRENTLY THE VEHICLE IS IN SECURITY MODE. THE CONSUMER WAS UNABLE TO OPEN THE WINDOWS AND THE REAR DOORS. *SC THE CONSUMER NOTICED THE FLOOR MATS WERE DISCOLORED , IT WAS DETERMINED THAT THE AIR CONDITION SYSTEM HAD MALFUNCTIONED. THERE WAS A SCREECHING NOISE IN THE STEERING COLUMN, BUT NO PROBLEM WAS FOUND. THE LEFT FRONT HUB AND BEARING WAS REPLACED THE BRAKES WERE REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079948August 5, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER, SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM, TIRES
WHEN DRIVING 55 MPH REAR RIGHT TIRE BLEWOUT. THIS CAUSED THE CONSUMER TO PULL OF THE ROAD AND CHANGE THE TIRE. CONSUMER STATED THAT THE TIRE LOOKED LIKE IT JUST MELTED ,AND THERE WERE NO OBJECTS AND THE ROAD. THIS WAS A FIRESTONE TIRE. *AK THE CONSUMER NOTICED THAT THE PASSENGER SIDE FRONT FLOOR MAT WAS WET. THE TECHNICIAN DETERMINED THAT THE A/C EVAPORATOR DRAIN WAS CLOGGED DUE TO LEAVES COMING FROM THE WINDSHIELD COWLING. THE DEALER CLEANED THE DRAIN AND REMOVED THE LEAVES. THE LEFT FRONT HUB AND BEARING HAD EXCESSIVE PLAY AND WERE NOISY. THE CHECK ENGINE LIGHT ILLUMINATED. THE TROUBLE CODES INDICATED THAT THE GAS CAP MAY HAVE BEEN LOOSE. THE VEHICLE BODY CONTROL MODULE (BCM) FAILED AND HAD TO BE REPLACED. IT CAUSED THE SECURITY LIGHTS TO REMAIN ON, THE A/C NOT TO WORK AND AT NIGHT THE HORN WOULD SOUND WHEN THE VEHICLE WAS OFF. AFTER THE CONSUMER LOCKED THE DOOR THE VEHICLE RADIO WOULD COME ON. THIS CAUSED THE BATTERY TO DRAIN AND AS A RESULT THE VEHICLE HAD TO BE JUMP STARTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086142August 4, 2004
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ELECTICAL FAILURE IN CAR CAUSED CATESTROPHIC FIRE WITHIN 5 MINUTES OF INITIAL INDICATIONS OF SMOKE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10080034July 26, 2004
SEAT BELTS:REAR/OTHER
WHILE DRIVING AT HIGHWAY SPEED THE CHILD SEAT FLIPPED OVER WITH BABY IN IT. NO INJURIES WERE REPORTED. THE CONSUMER OBSERVED THE REAR MIDDLE SEAT BELT UNLATCHED. *AK IT WAS NOT ONLY DIFFICULT TO FASTEN THE SAFETY BELTS, IT WAS EASY TO INADVERTENTLY AND UNKNOWINGLY UNFASTENED THE INFANT SEAT BELT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083785July 23, 2004
ENGINE AND ENGINE COOLING:ENGINE
2004 BUICK RENDEZVOUS HAS HAD ENGINE FAILURE THREE TIMES.*MR THE VEHICLE WOULD STALL INTERMITTENTLY WHILE DRIVING. THE FIRST TIME THE DEALER REPLACED THE FUEL PUMP AT 10000 MILES. THE SECOND TIME THE DEALER REPLACED THE CRANK POSITION SENSOR AT 11000. THE VEHICLE STALLED A THIRD TIME AT 12000 MILES AND WAS TAKEN TO THE DEALER. THE DEALER HAS NOT DETERMINED THE CAUSE OF THE FAILURE. THE CONSUMER BELIEVES SHE SHOULD BE GIVE A NEW VEHICLE SINCE THE PROBLEM CANNOT SEEM TO BE PERMANENTLY RESOLVED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081123July 15, 2004
ELECTRICAL SYSTEM
VARIOUS ELECTRICAL PROBLEMS. HORN ONLY WORKS SOME OF THE TIME. SOMETIMES ENGINE WILL NOT CRANK ONLY THE WARNING LIGHTS COME ON BUT NO ENGINE CRANK. VARIOUS CHIMES FOR DELAYED DOOR LOCKING ETC. DO NOT WORK. SPECIAL PROGRAMMED FEATURES DO NOT WORK SUCH AS REMOVING THE KEY FROM IGNITION SHOULD OPEN LOCKED DOORS. BCM HAS BEEN REPLACED BUT PROBLEMS PERSIST. DEALER STATES THEY CANNOT RECREATE PROBLEMS WHILE IN SERVICE. NO EVENTS LEAD UP TO FAILURES, JUST STARTED TO OCCUR. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081813July 13, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
CONSUMER COMPLAINED ABOUT BRAKE PADS WEARING OUT EXCESSIVELY. VEHICLE AT THE DEALER SHOP HAVING BOTH REAR BRAKE PADS REPLACED DUE TO A GRINDING NOISE WHEN THE BREAK PEDAL WAS BEING APPLIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080426July 6, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM, UNKNOWN OR OTHER
PURCHASED 3/1/04 AND GOT A FREE OIL CHANGE IN MAIL BECAUSE IT WAS SOLD TO ME WHEN IT ALREADY NEEDED AN OIL CHANGE. I HAD TO KEEP ADDING OIL. I CALLED BECAUSE SALESPERSON SAID HE HAD TO BE THERE WHEN THEY FIXED SEVERAL THINGS ON IT. 1ST TIME, I SAT 3 HRS TO GET IT FIXED. 2ND TIME AFTER 2 MESSAGES TO SALESMAN W/O RESPONSE, I CALLED AND TOOK IT TO GET FIXED AGAIN. 3RD TIME I TOOK IT DOWN THERE TO SHOW THEM THE RESULTS OF OIL CONSUMPTION TEST AND THEY DIDN'T FIX MY WINDSHIELD LEAK AGAIN, MY AIR QUIT WORKING WHEN I GOT IT BACK AFTER 2ND TIME. THEY WANT ME TO PAY TO HAVE ENGINE TORE DOWN AND PAY MY DEDUCTIBLE FOR THE 2ND TIME IN A MONTH. I AM A FULL TIME STUDENT AND APPRAISER. MY CAR IS MY LIVELIHOOD AND I AM LOOSING ALOT OF MONEY. EARL DUNN BUICK IN TENNESSEE DOESN'T CARE AFTER THE SALE. I GUESS WE KNOW WHERE AND WHY CAR SALESMEN GET THEIR REPUTATIONS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081401July 6, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WHILE USING WINDSHIELD WIPERS ON HIGH CONTROL CONSUMER NOTICED WIPERS MOVING SLOWLY AND CAUSING POOR VISIBILITY. DEALERSHIP SERVICED VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079047June 30, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHEN CHANGING THE OIL TO OUR 2002 BUICK RENDEZVOUS, MY HUSBAND FOUND BUBBLES IN BOTH FRONT BRAKE LINES. WE TOOK THE VEHICLE TO BOB MYERS BUICK DEALERSHIP IN OUR HOME TOWN OF ANDERSON, IN AND WAS TOLD THE SERVICE DEPARTMENT INSPECTED THE BRAKE SYSTEM AND FOUND ALL RUBBER COMPONENTS DAMAGED DUE TO POSSIBLE FLUID CONTAMINATION. THEY ADVISED IT WOULD REQUIRE REPLACEMENT OF ALL RUBBER COMPONENTS AND COMPLETE SYSTEM FLUSH TO PREVENT FURTHER DAMAGE. THE ESTIMATE WAS QUITE EXPENSIVE AND WE WERE ADVISED THIS WOULD NOT BE UNDER WARRANTY. WE TOOK OUR VEHICLE THEN TO DEAN'S ENGINE SHOP, ANDERSON, IN AND HAD THEM DO REPAIR WORK. HE ADVISED ON OUR PAID RECEIPT " CHECKED FOR CONTAMINATED BRAKE FLUID, TOOK MASTER CLY APART AND CHECKED, NONE FOUND, POSSIBLE DEFECT IN RUBBER HOSES; REPLACED RUBBER LINES AT ALL 4 WHEELS REPLACED MASTER CYL FLUSHED OUT AND BLEAD TOTAL COST OF $572.26 (REPAIRS DONE 3-4-04) FIRST INSPECTION FROM BOB MYERS BUICK 2-25-04. WE ALSO HAD TO PAY FOR A RENTAL VEHICLE WHILE OUR VEHICLE WAS IN FOR THIS REPAIR 02-27-04 TO 03-02-04. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080186June 29, 2004
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
E-MAIL FWD FM FHWA INQUIRING ABOUT A RECALL TO REPLACE A STRUCTURAL SUPPORT AT THE LATCH ATTACHMENT IN THE REAR LIFGATE OF HIS 2003 BUICK RENDEZVOUS. *LA *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080002June 28, 2004
STRUCTURE:BODY:HATCHBACK/LIFTGATE
CONSUMER WAS UNABLE TO HAVE LIFTGATE LATCH RECALL 04V150000 REPAIRS PERFORMED BECAUSE THE LOCAL DEALERSHIP HAD NO KNOWLEDGE OF THIS RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078768June 24, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2002 BUICK RENDEZVOUS A/C CONDENSER HAS DEVELOPED A LEAK - AND AS A RESULT I HAVE NO AIR CONDITIONING. PER THE SERVICE CENTER THIS CANNOT BE REPAIRED THE CONDENSER MUST BE REPLACED. COST IS OVER $800. I WILL NEVER PURCHASE ANOTHER BUICK. MY FATHER WHO IS A RETIRED GM EMPLOYEE SUGGESTED THAT BUICK WAS A GOOD CAR. I AM TELLING EVERYONE I KNOW JUST THE OPPOSITE!. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078647June 22, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
SERVICE ENGIN LIGHT CAM EON AND STAYED ON. SERVICE DEPARTMENT ADVISED THREE SEPARATE EMISSION SYSTEM PROBLEMS. JUNE 2, 2004 EVAP ALARM ON FUEL CAP, JUNE 12, 2004 LARGE LEAK DETECTED FOUND LEAKING SOLONOID, JUNE 22, 2004 LARGE LEAK DETECTED HAD VEHICLE FOR 2 DAYS AND RETURNED STATING EVERYTHING WAS OKAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066670June 22, 2004
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHILE TURNING RIGHT OR LEFT AT ANY SPEED THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE MECHANIC COULD NOT DISTINGUISH THE PROBLEM. *MR THE BATTERY LIGHT HAS BEGUN TO ILLUMINATE INTERMITTENTLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076059June 10, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING AT ANY SPEED AND WHEN THE AIR CONDITIONER IS USED INTERIOR WILL NOT COOL IN THE VEHICLE. CONSUMER CONTACTED THE DEALER, AND DEALER FOUND THAT AIR CONDITIONER CONDENCER MALFUNCTIONED. ALSO, DASHBOARD LIGHTS FLASHED AND WENT OUT. THEN VEHICLE STALLED AT ANY SPEED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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