Buick Rendezvous Complaints

1,241 consumer complaints on file.

#10124899June 10, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 2002 BUICK RENDEZVOUS CXL SHUTS DOWN WHILE DRIVING DOWN THE ROAD. IT ALSO WILL NOT START AFTER BEING TURNED OFF. THE PROBLEM ALWAYS OCCURS IN HOT WEATHER. TYPICALLY, IT'S A HOT SUMMER DAY AND I HAVE TO WAIT FOR ABOUT 1 - 2 HOURS BEFORE THE CAR WILL START. ON AT LEAST THREE OCCASIONS, I WAS DRIVING DOWN THE ROAD AND THE CAR STALLED, ONCE ON THE INTERSTATE AT 60 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125825June 10, 2005
AIR BAGS:FRONTAL
2004 BUICK RENDEZVOUS WAS STRUCK IN THE RIGHT FRONT CORNER YET THE AIR BAGS NEVER DEPLOYED.***NO ANSWER REQUIRED***. *MR THE CONSUMER WAS GIVEN SEVERAL REASONS WHY THE AIR BAG DID NOT DEPLOY. ONE WAS THAT THE VEHICLE WASN'T TRAVELING FAST ENOUGH, THE SECOND WAS THAT THE SENSOR WAS NOT ACTIVATED ON IMPACT AND THE THIRD ONE WAS THAT THERE MAY HAVE BEEN SOME TYPE OF AIR BAG DEFECT. THE VEHICLE WAS DEEMED TOTALED BY THE CONSUMER'S INSURANCE COMPANY. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10125828June 10, 2005
VEHICLE SPEED CONTROL
2004 BUICK RENDEZVOUS EXPERIENCED UNEXPECTED SUDDEN ACCELERATION.*MR THE CONSUMER WAS PARKING HIS VEHICLE WHEN IT ACCELERATED SUDDENLY. THE VEHICLE STRUCK A CHAIN, WHICH WAS STRUNG BETWEEN TWO POST, BEFORE THE CONSUMER COULD SLAM ON THE BRAKE AND SHUT THE VEHICLE OFF. THE CONSUMER IS CONCERNED THAT THIS MAY HAPPEN AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124869June 9, 2005
EQUIPMENT
2002 BUICK RENDEZVOUS STARTED MAKING NOISE. WHEN TURNING ON VENTILATION CONTROL TO 60 DEGREES TO GET A/C TO TURN ON DUE TO IT BEING OUR FIRST HOT DAY OF THE SEASON, NOTICED COMPRESSOR WAS NOT KICKING IN NOR WAS THE VEHICLE COOLING OFF. DEALER STATES CONDENSER HAS FAILED AT 40,000 MILES AND REQUIRES REPLACING. COST AT DEALERSHIP $925. SEEMS TO BE A PATTERN OF THE NUMBER OF COMPLAINTS RELATED TO CONDENSER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124644June 8, 2005
ELECTRICAL SYSTEM:IGNITION
2004 BUICK RENDEZVOUS HAS STALLED TWICE WHILE DRIVING. (CAR IS 10 MONTHS OLD) 1ST INCIDENCE OCCURED WHILE TURNING INTO A PARKING SPACE AT A BUSY MALL PARKING LOT. CAR DID START RIGHT BACK UP. CALLED LOCAL DEALERSHIP TO BRING IN. THEY SAID THERE WAS A BULLENTIN REGARDING THIS ISSUE AND REPLACED THE FUSE BOX. THE 2ND INCIDENCE AFTER THE FUSE BOX WAS REPLACED HAPPENDED 5/27/05. MY HUSBAND WAS DRIVING THE VEHICLE AND IT STALLED WHILE HE WAS DRIVING IN A PARKING LOT. CAR DID START UP AGAIN. CALLED DEALERSHIP AND BROUGHT CAR IN. THEY CAN NOT LOCATE THE PROBLEM. I ASKED WHAT HAPPENS IF THIS HAPPENS AGAIN AND THEY ADVISED TO JUST KEEP BRINGING IT IN AFTER IT HAPPENS TO EXAMINE CAR. PLEASE NOTE THIS IS MY 3RD RENDEZVOUS AND MY FIRST RENDEZVOUS (2001) THIS EXACT SAME THING HAPPENED EXCEPT I WAS ON THE TURNPIKE DRIVING 55 MPH WHEN IT STALLED AND DIDN'T START RIGHT BACK UP AND HAD TO BE TOWED. (STATE TROOPERS WERE INVOLVED WITH THIS INCIDENCE) THE DEALERSHIP COULD NOT LOCATE THE PROBLEM. NEEDLESS TO SAY SINCE I WAS A GM EMPLOYEE THEY DID A COLLATERAL TRADE SINCE I REFUSED TO DRIVE THE VEHICLE DUE TO THE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121148June 7, 2005
SEATS
THE CONSUMER STATED THAT WHEN THE MIDDLE ROW SEAT WAS FOLDED IN THE UP POSITION, HE IS UNABLE TO OPEN THE DOOR FOR THE PASSENGERS IN THE THIRD ROW UNLESS THEY UNFOLD THE SECOND ROW SEATS. SOMEONE THE CONSUMER WOULD HAVE TO OPEN THE DOOR FROM THE OUTSIDE. THE CONSUMER TALKED TO THE MANUFACTURER AND SAID THEY WOULD DOCUMENT THE CALL. *JB *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124727June 3, 2005
STEERING, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2003 BUICK RENDEZVOUS EXPERIENCING PROBLEMS WITH THE BATTERY, STEERING AND THE AUTOMATIC BRAKE SYSTEM.***NO ANSWER REQUIRED***. *MR THE CONSUMER FELT VIBRATIONS IN THE STEERING WHEEL AND VEHICLE WHICH LASTED ANYWHERE FROM 10-30 SECONDS. THE NOISE OF VIBRATION HAPPENED INTERMITTENTLY WHEN THE KEY WAS TURNED OFF. THE DEALER WAS NOTIFIED BUT WAS UNABLE TO RECTIFY THE PROBLEM. THE BRAKE PEDAL WENT TO THE FLOOR ONCE. THE BATTERY WENT DEAD. THE CONSUMER BELIEVES THIS MAY BE THE RESULT OF OTHER PROBLEMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123997June 2, 2005
POWER TRAIN:AXLE HUBS, EQUIPMENT
HAD MY LOCAL MECHANIC REPLACE REAR BRAKES. STILL GETTING NOISE FROM REAR WHEELS, TOOK IT TO BUICK DEALERSHIP TO INVESTIGATE. THEY ADJUSTED BRAKES AND THEY FAILED WITHIN A WEEK. I WAS THEN CHARGED $1000 PLUS A $400 RENTAL CAR BILL WHILE THEY "FIXED THE BRAKES." AFTER GETTING MY CAR BACK IT WAS STILL "WHIRRING", TURNS OUT THE PROBLEM WAS A HUB BEARING FAILURE ON ALL FOUR TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124715June 2, 2005
STEERING
2004 BUICK RENDEZVOUS TILT STEERING BECAME SEMI LOCKED.*MR *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122174May 26, 2005
POWER TRAIN:AXLE HUBS
(1)LOUD ROAD NOISE FROM RIGHT FRONT WHEEL, WHEEL BEARING FAILURE, DEALER REPAIR-VERY EXPENSIVE! (2)AC NO LONGER WORKED - AC CONDENSER FAILURE. DEALER REPAIR ALSO VERY EXPENSIVE!! (3) GAS GAUGE QUIT WORKING , MISC ELECTRICAL PROBLEMS- AT DEALER RIGHT NOW PROBABLY EXPENSIVE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121994May 24, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT: ABOUT A WEEK AGO SMELLED GAS. HOWEVER, VEHICLE ALWAYS RECEIVED POOR GAS MILEAGE. THE GAS SMELL WAS VERY STRONG. DRIVER HARDLY EVER FILLED GAS TANK UP BUT DID SO YESTERDAY, AND DISCOVERED GAS WAS POURING OUT OF THE VEHICLE. WHILE DRIVING THE GAS CONTINUES TO POUR OUT. TOOK VEHICLE TO DEALER, WHO NOTED THE SEAL AROUND THE GAS TANK BROKE OR WAS POORLY SEALED. NO REPAIRS HAVE BEEN MADE YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124684May 23, 2005
TIRES
THE REAR TIRE EQUIPMENT ON THE 2003 BUICK RENDEZVOUS ARE CUPPING AND EGGING.***NO ANSWER REQUIRED***. *MR THE CUPPED TIRES PRODUCED A VIBRATION WHILE THE VEHICLE WAS BEING DRIVEN. THE CONSUMER BELIEVES THE TIRES WERE ORIGINAL EQUIPMENT BECAUSE THE VEHICLE WAS PURCHASED USED WITH 11000 MILES ON IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121787May 21, 2005
UNKNOWN OR OTHER
TO NEW TO BE HAVING THIS MANY PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120964May 16, 2005
ENGINE AND ENGINE COOLING
I WRITE TO REPORT AN OCCURRENCE OF UNCONTROLLABLE ACCELERATION IN A BUICK RENDEZVOUS. I RENTED THE CURRENT MODEL YEAR RENDEZVOUS FROM AVIS AT LAX AIRPORT ON 5/14/05. THAT EVENING AS I WAS ACCELERATING TO GET ON THE FREEWAY, THE CAR ACCELERATED UNCONTROLLABLY. I IMMEDIATELY TOOK MY FOOT OFF THE GAS PEDAL, AND PUT BOTH FEET ON THE BRAKE, YET THE CAR CONTINUED TO ACCELERATE. I NOTICED THAT EVEN WITH BOTH FEET ON THE BRAKE AND PRESSING AS HARD AS I COULD, THE SPEED WAS INCREASING. FORTUNATELY, AT THE ON-RAMP WHERE I GOT ON, THE TRAFFIC WAS LIGHT, AND THERE WAS APPROX A HALF MILE WHERE THERE WAS NO TRAFFIC IN MY LANE. I PULLED TO THE RIGHT AND WAS GETTING READY TO TURN THE KEY OFF, SINCE I COULD NOT OTHERWISE SLOW THE CAR DOWN. AFTER A TOTAL OF 8 ? 10 SECONDS, THE THROTTLE WENT BACK TO ITS NORMAL CONDITION ? IE THE RUN AWAY ACCELERATION CEASED. I SPOKE TO THE RETURN AGENT AT AVIS WHO ASSURED ME THE CAR WOULD BE TAKEN OUT OF SERVICE. I WRITE THIS NOTE TO MAKE SURE THAT AVIS KNOWS WHAT THE PROBLEM WAS. I CERTAINLY COULD HAVE CAUSED AN ACCIDENT IF THERE HAD BEEN OTHER CARS NEAR MINE. BUICK RENDEZVOUS (HAD ABOUT 4500 MILES ? SO PRESUMABLY A 2005) CA LICENSE # [XXX] [XXX] [XXX] [XXX] [XXX] [XXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117376May 6, 2005
STRUCTURE, ELECTRICAL SYSTEM:HORN
THE DASHBOARD FAILED TO ILLUMINATE. THIS CAUSED POOR VISIBILITY FOR THE DRIVER TO SEE PROPERLY. DRIVER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE DASHBOARD PANEL NEEDED TO BE REPLACED. *AK DURING THE DAY THE INSTRUMENT PANEL DOES NOT LIGHT UP AND AS A RESULT IT IS HARD FOR THE CONSUMER TO SEE THE SPEEDOMETER, RPM'S, ETC. THE HORN CAN NOT BE SOUNDED BY EXTENDING THUMB FROM STEERING WHEEL. THE CONSUMER HAS TO REMOVE ONE HAND FROM THE STEERING WHEEL AND PRESS IT FIRMLY IN THE CENTER OF THE STEERING WHEEL TO ACTIVATE THE HORN. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119415May 3, 2005
SUSPENSION:FRONT:WHEEL BEARING
LOW ROAR IN FRONT UNDERSIDE OF VEHICLE, 53,000 MILES. TOOK TO DEALERSHIP. TOLD IT WAS A FRONT WHEEL BEARING AND WOULD COST $450+ AND $36 DIAGNOSTIC FEE. TOOK TO INDEPENDENT AND HAD SERVICE DONE FOR $330 INCLUSIVE. ON MARCH 10, SAME NOISE OCCURRING. OTHER FRONT WHEEL BEARING, 65,000 MILES. COMPLAINED TO GM. THEY ASSURED ME IF I TOOK TO DEALERSHIP FOR REPAIR THAT GM WOULD REIMBURSE. DID SO AND THEN WAS DENIED. TOTAL COST WAS $494 FOR SECOND WHEEL BEARING. REASON FROM GM: WEAR & TEAR. I WAS ABLE TO PUT 65,000 MILES ON ORIGINAL TIRES. OBVIOUSLY NOT A 'WEAR AND TEAR' SITUATION. OBVIOUSLY DEFECTIVE EQUIPMENT. GM SHOULD BE LIABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119232April 27, 2005
ELECTRICAL SYSTEM:IGNITION
WHILE VACATIONING VEHICLE STALLED AND THEY COULD NOT RESTART IT. VEHICLE WAS TOWED TO A NEARBY DEALER, AND CONSUMER WAS TOLD AFTER IT WAS STARTED, NOT TO TURN IT OFF UNTIL ARRIVING HOME. CONSUMER MADE IT HOME, AND DEALER COULD FIND NOTHING WRONG WITH THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118473April 26, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
GAS MILEAGE- STICKER LISTING IS 18/28 FOR 2004 BUICK RENDEZVOUS. HAS 7800 MILES. VEHICLE HAS NEVER EXCEEDED 18 MPH EVEN AT HIGHWAY DRIVING. DEALER HAS CHECKED SEVERAL TIMES, HAS DONE A ROAD TEST AND CAME UP WITH 17.4 MIXED HIGHWAY DRIVING. THEY STATE THAT IS WHAT TO EXPECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118449April 25, 2005
PARKING BRAKE
PARKING BRAKE GOES TO THE FLOOR. DOES NOT HOLD THE CAR. HAS BEEN FIXED AT LEAST 6 TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118325April 24, 2005
ELECTRICAL SYSTEM:IGNITION
MY 2004 RENDEZVOUS STALLED 3 TIMES. TOOK IT TO DEALER WHO SAID SOME CODES WERE STORED AND THEY SAID SOME WIRES WERE STRETCHED. ABOUT 2 WEEKS LATER IT STALLED AGAIN. WHEN IT STALLS I LOSE POWER STEERING AND POWER BRAKES MAKING IT HARD TO CONTROL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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