Buick Regal Complaints (2013)

91 consumer complaints on file.

#11736608May 8, 2026
ELECTRICAL SYSTEM
The contact owns a 2013 Buick Regal. The contact stated that while stopped at a stop light and depressing the brake pedal, the hybrid battery would power off as intended; however, when the brake pedal was released, the vehicle would lose automotive power before suddenly independently powering on before jolting. The check engine light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. In addition, the contact related the failure to NHTSA Campaign: 13V173000 (Electrical System); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735927May 5, 2026
UNKNOWN OR OTHER, STRUCTURE:BODY, STEERING
While in motion at about 25-30 miles per hours, slightly stepping on the brake to slow down, the car just… wouldn’t, I was forced to swerve, preventing damage to cars ahead, I went over a curb
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11734733April 30, 2026
STRUCTURE:BODY, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
, while driving, doing a steady 25-30 mph my vehicle completed transformed behavior, literally, I could only guess the problem(s)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11648213March 13, 2025
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
I have a continuous problem where the vehicle goes into limp mode/reduce power mode it studders and stalls out. The check engine and stabilitrak light comes on. It is extreamly dangerous at it happens on the road and in traffic. I have thousands of dollars, a new thortle body sensor, a new crank positioner, new timing chain, new ECM, new gaskets and so much more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573720February 23, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL
Second time, the car has basically shut down. Brake assist, ABS and traction control lights on. Stabilitrak Service light. Had to slow down to 25 miles an hour because it was shaking so bad and limped it home. Last time they said it was a bearing in one of the tires. Also states said it has multiple misfires. Having it towed tomorrow to see what it is now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563741January 5, 2024
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2013 Buick Regal. The contact stated that the front driver's side headlight was replaced by the dealer six years ago. The contact stated that the front passenger's side front headlight was inoperable and replaced three years ago; however, the contact stated that the front driver's and passenger's side headlights have since become inoperable due to heavy condensation. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with failed front driver's and passenger's headlights due to condensation. The contact was informed that the driver's and passenger's side headlights needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541580August 30, 2023
ELECTRICAL SYSTEM
Projector lights in headlamp assembly go out and moisture gets into headlamp causing poor visibility after sundown or poor weather. General Motors Case Number: 9-10416199921
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534492July 26, 2023
ENGINE, ELECTRICAL SYSTEM
While driving the vehicle, I received an alert message on the instrument panel that stated “Remote Not Detected,” then the vehicle immediately shutdown in the middle of the road. I lost all power to the vehicle, I couldn’t put the vehicle in gear, neutral or anything to get it out of the road. I immediately replaced the key fob battery, no change vehicle didn’t start or power didn’t return. The vehicle had to be towed. After a couple hours power was restored and the vehicle started up again. I have replaced key fobs, had the dealership replace the car battery and the problem persists. This appears to be a defect, could you please advise on how to proceed with dealership?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533622July 21, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
There is condensation and moisture present inside the high definition front headlight assemblies, which causes the headlight illumination to be diminished and created a visibility hazard while driving at night. The vehicle was taken to the Ganley Chevrolet dealership who diagnosed that the front headlight assemblies were faulty and needed to be replaced. The cost to replace both is about $3,000. Then I went to Damper's Automotive of Cleveland Ohio for a second opinion and after replacing the bulb in the passenger side headlight, the bulb immediately blew. Based on complaints from other customers this is a known issue on low and high mileage vehicles of the same make and model. It's a astronomical cost to replace these assemblies and they could go out at any time while driving due to the trapped moisture and-or electrical wiring exposed behind the headlight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533536July 20, 2023
ELECTRICAL SYSTEM
Condensation is getting in the High Def headlamps, and causing headlights to blow. It's a known issue and the assembly is between $1,200 and $1,500 dollars
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524606May 31, 2023
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
The contact owns a 2013 Buick Regal. The contact stated that while driving at various speeds, there was a squeaking sound coming from the vehicle. While inspecting under the hood of the vehicle, it was discovered that the tensioner pully was very loose. The vehicle was taken to the local dealer who indicated that the pulley needed to be replaced. The vehicle was not yet repaired. The contact indicated that the tensioner pulley had been replaced on three previous occasions. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified of the failure. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513462March 23, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, ENGINE
Left Headlamp Assembly and Driver’s Window Regulator were replaced under Warranty and now need replacing again! Trim Strips were replaced under Warranty because they were rusting and now they are all rusty again! Electrical System now blows fuses. 2103 Buick Regal Turbo just reached 60,000 miles. HOW MANY TIMES WILL I HAVE TO SPEND $2,000 TO FIX THE FAULTY LEFT HEADLAMP ASSEMBLY WHICH WAS GOING ON IN 2011 & 2012? There’s Complaints all over online!!!! I haven’t been able to go out at night for 6 months because of no front headlight!!!!! I have been to 3 Buick Dealers and they all have no idea how long this $2K light assembly will last because it should have been recalled!!! The lastest Buick Dealer was trying to steal my vehicle by saying the “Check Engine” light indicated that I am going to have all kinds of problems with my turbo or engine (he wasn’t sure what it was) and that my car was not worth keeping!!! I should get a new car! I asked him how much to take care of the engine problems and he said $3,500. So with the supposed engine problem & headlamp, that’s $5K. I SHOULD BUY A NEW CAR PER DIXIE BUICK IN FORT MYERS, FL!! The other Dealerships said it was likely just a sensor since the car was not running rough and there was no hurry to have the “Check Engine” Light looked at by their mechanics!!! They felt waiting 2 weeks until they could schedule an appointment for me was fine. BUICK NEEDS TO RECALL THEIR LEFT HEADLAMP ASSEMBLY WHICH WAS A KNOWN PROBLEM YEARS BEFORE MANUFACTURING THEIR 2013 REGALS AND GET RID OF THEIR SLEAZY RIPOFF SERVICE REP’S!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510447March 6, 2023
EXTERIOR LIGHTING, UNKNOWN OR OTHER
Left Headlamp Assembly and Driver’s Window Regulator were replaced under Warranty and now have reoccurred and both need replacing again. My car just reach 60K miles. This began 6 months ago so I haven’t been able to drive at night or during storms nor crack my window to talk to strangers. I am a Realtor and feel my safety is at risk. This headlight problem was going on in 2011 & 2012 yet Buick continued to use this headlamp assembly, knowing it fills with moisture then blows the bulb & fuse. With all the online Complaints, I am shocked that our government has not forced Buick to do a recall. I could kill someone or hit something with only one headlight!!!! Very concerned when my 4-year-old grandson is in my car too! Both problems are on the driver’s side and both keep reoccurring. The Headlight Assembly is almost $2K to replace. How many times am I going to have to pay for this reoccurring safety issue that Buick knew they should have redesigned years earlier? I may be reached at: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487209September 30, 2022
SUSPENSION
The contact owns a 2013 Buick Regal. The contact stated that while driving around curves, the vehicle felt wobbly and unstable. No warning light was illuminated. The vehicle was not diagnosed. The dealer was not notified of the failure. The contact stated that she received notification of NHTSA Campaign Number: 20V764000 (Suspension). The manufacturer was notified of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485173September 19, 2022
SUSPENSION
I made a right hand turn on a 25 mph street in my vehicle and the butt end of my vehicle kicked out and i temporarily lost control of my vehicle. I then heard a high pitch squealing and a thud. I was able to gain control of my vehicle and safely pull into a parking lot where my i saw my rear pass side tire jammed into the wheel well. I had my vehicle towed to the dealership Classic Painesville as it is under warranty. I found out that the toe link fractured due to corrosion and bent the passenger side trailing arm when it snapped. My warranty company will not cover the 1650 dollar repair due to corrosion, and the dealership will not cover the safety recall since my VIN is not listed under the recall notice. I pointed out that the General motors website motorsafety.org provides details on the "salt belt: area concerning this same issue. 2012 – 2013 Buick Regal 2013 Chevrolet Malibu 2010 – 2013 Buick Lacrosse Recall summary The recall concerns the toe links at the rear underside of the car, which hold the rear wheels straight. The toe links are coated to protect them from road debris and corrosion, but the supplier applied too much coating, paradoxically making the protective layer more likely to chip off. GM has issued the recall in specific states in the “Salt Belt,” where salt is used to de-ice roads in the winter. Without their protective coating, salt can corrode the metal toe links and cause them to break. The recall will include models that were sold or ever registered in the following states: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. My vehicle had no previous issues and was just into the dealership for an oil, change-tire rotation and a 50 point inspection 2 wks ago. There were no warning and the failure was sudden.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466804May 31, 2022
WHEELS
My Buick Regal 2013 ( VIN = 2G4GS5EV6D9229705 ) has needed (3) out of the (4) wheel bearings replaced. It only has 55,000 miles. I am not clear whether a wheel bearing is a safety issue, but I believe it could be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463575May 6, 2022
EXTERIOR LIGHTING
Both headlights have condensation and are not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460474April 12, 2022
EXTERIOR LIGHTING
Condensation in drivers headlight caused headlight malfunction. I have seen multiple posts regarding this issue that have not been addressed. Serious safety issue. No warning lights or indicators tell you light has malfunctioned either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436949October 15, 2021
UNKNOWN OR OTHER
The car runs fine right up until it doesn't. You can be driving down the highway and all of a sudden lights start flashing on and off and it dies completely and slams on the breaks all at once! It's dangerous especially in the dark! You have no flashers or breaklights to warn other cars you are even there! Sometimes it won't even start setting in the driveway. You just have to wait a little bit and then the car will start up like nothing ever happened. I've seen recalls on other Buicks for the same thing but mine isn't on the recall list. This car is gonna get someone killed! We are afraid to sell it because we don't want someone else to get hurt! We have taken it to two different mechanics and they couldn't find anything wrong with it except the first mechanic cleared out 23 control module codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426917July 29, 2021
UNKNOWN OR OTHER
I HAVE ATTACHED A DOCUMENT TO THIS INCIDENT REPORT EXPLAINING THE ISSUES WE ARE FACING WITH OUR BUICK REGAL!! THE 2013 BUICK REGAL ALL MODELS NEED TO BE IMMEDIATELY RECALLED BECORE MORE PEOPLE BECOME SERIOUSLY INJURED BY THE CARELESSNESS OF GENERAL MOTORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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