Buick Regal Complaints

3,261 consumer complaints on file.

#10247583November 3, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1998 BUICK REGAL. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED SMOKE UNDERNEATH THE VEHICLE. HE OPENED THE HOOD AND NOTICED FLAMES. A FIRE EXTINGUISHER WAS USED TO DOUSE THE FIRE. THROUGH ONLINE RESEARCH, HE FOUND A RECALL FOR HIS VEHICLE REGARDING THE ENGINE AND ENGINE COOLING. THE VIN AND NHTSA CAMPAIGN ID NUMBER WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 170,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10246878October 27, 2008
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
TL*THE CONTACT OWNS A 1994 BUICK REGAL. THE CONTACT STATED THAT THE WINDSHIELD WIPERS DO NOT WORK. THE WASHER/WIPER SWITCH POWER FEED WIRE CAUSES THE WIPERS TO WORK INTERMITTENTLY AND BECOME INOPERATIVE. THE FAILURE HAS OCCURRED IN RAINY CONDITIONS. BUICK STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V017000 (VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING). THE FAILURE MILEAGE WAS 47,000. UPDATED 12/10/08 *CN THE DEALER SHOWED THE CONSUMER THE TWO WIRES THAT WER BROKEN ON THE WINDSHIELD WIPER SWITCH. UPDATED 12/16/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246019October 19, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2000 BUICK REGAL WITH 50,000 MILES. BOUGHT THIS VEHICLE USED IN 2007. ALL 4 WINDOW REGULATORS BROKE AND HAD TO BE REPLACED AT A COST OF ALMOST 1600$ CANADIAN. AFTER MUCH RESEARCH I FIND THAT THIS IS A RECURRING PROBLEM ON BUICKS.. THIS SHOULD BE RECALLED BY GM AT THERE EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245197October 12, 2008
EXTERIOR LIGHTING:TURN SIGNAL, ELECTRICAL SYSTEM
IF YOU USE TURN SIGNALS CAR WILL SHUT DOWN. GAUGES GO CRAZY ALL LIGHTS COME ON. STARTED WITH SEAT BELT LIGHT AND ABS LIGHT COMING ON FIRST TIME - - ABOUT A MILE LATER WHILE IN A PARKING LOT AND STOPPED TRIED AGAIN AND ENGINE SHUTS OFF !!!!!! FINALLY GOT CAR TO START AFTER PLAYING AROUND WITH SIGNALS AND 4 WAY FLASHER AND DROVE HOME OK BUT DID NOT USE TURN SIGNALS. WHEN IN DRIVE TRIED SIGNALS AND AGAIN CAR SHUTS OFF. THIS IS MY WIFE'S CAR 97 REGAL TURNED 30,000 MILES ON THE WAY HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243400September 25, 2008
ENGINE AND ENGINE COOLING
MY SISTER BOUGHT NEW THE 1998 BUICK REGAL; IN 2002 SHE DIED AND WILLED HER CAR TO ME. IT HAS BEEN A GREAT CAR EXCEPT: IN SEPT. 2007, AFTER A SHORT DRIVE, I PARKED THE CAR IN OPEN DRIVEWAY, AND WALKED TO HOUSE; MINUTES LATER MY HUSBAND, NEARBY, SAW SMOKE COMING FROM UNDER THE HOOD. HE OPENED IT AND POURED WATER TO EXTINGUISH THE VISIBLE FIRE ON THE MANIFOLD. IT TOOK OVER A MONTH FOR THE NEAREST MECHANIC - WE LIVE IN A RURAL AREA AN HOUR FROM THE NEAREST REPUTABLE BUICK DEALER - TO REPAIR. HE HAD TO TRY EVERYTHING BECAUSE IT WAS NOT APPARENT WHY THE FIRE STARTED (REPLACED SPARK PLUGS AND WIRES THAT WERE BURNED, CHANGED COOLANT JUST IN CASE, CHECKED EVERYTHING, ETC). THEN IN APRIL I RECEIVED THE RECALL NOTICE FROM BUICK STATING EXACTLY THIS PROBLEM. I DID WHAT THEY SAID: SENT IN ALL RECEIPTS FOR REIMBURSEMENT, ASKING FOR THE COST OF REPAIRS ONLY TOTALING $677. MEANWHILE, I ALSO WENT TO THE DEALER 1 HOUR AWAY AND THEY REPLACED THE FAULTY GASKET. NOW THEY SAY THEY WILL GIVE ME $300 MAX (SAYING THAT SOME STATUE OF LIMITATIONS HAS RUN OUT AND THEY ARE ONLY DOING THIS AS A COURTESY, NOT AN OBLIGATION). I AM WONDERING IF I HAVE ANY OTHER RECOURSE TO GETTING THE FULL COMPENSATION, AS THEY HAD PROMISED IN THE RECALL NOTICE. AS I SEE FROM OTHERS ON YOUR WEBSITE, THE FIRE COULD HAVE BEEN FAR WORSE, AND IT ALSO COULD HAVE HAPPENED AGAIN. DOESN'T GM TAKE A LITTLE MORE RESPONSIBILITY FOR ENDANGERING PEOPLE'S LIVES, THAN A MERE $300? AWAITING YOUR REPLY. GLORIA MCLEAN, ANDES, NY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10243125September 22, 2008
ELECTRICAL SYSTEM
VEHICLE GOING DEAD, WOULD INITIALLY (THIS STARTED ABOUT A MONTH AGO) RESTART AND RUN FINE UNTIL IT WENT DEAD AGAIN. SPEED DOES NOT SEEM TO BE A FACTOR, GOES DEAD AT HIGHWAY SPEEDS AND WHEN BRAKING TO STOP AT INTERSECTIONS. THIS IS UNBELIEVABLY DANGEROUS. SOMETIMES THE GAUGES AND DASH LIGHTS WILL MOVE ON THEIR OWN, SOMETIMES NOT. FOUR DAYS AGO, AT A LOCAL GARAGE, THE CAR WOULD NOT RE-START. TODAY IT STARTED AND THEN WENT DEAD (I MAY BE MISTAKEN ON THIS, BUT THE KEY ACTUALLY FELT LIKE IT WAS HEATING UP) ON THE WAY TO YET ANOTHER GARAGE, WOULD NOT RE-START AND HAD TO BE TOWED. SO FAR NO-ONE HAS BEEN ABLE TO FIND A PROBLEM. THE VEHICLE HAS BEEN ON A DIAGNOSTIC COMPUTER TWICE, BOTH TIMES IT SHOWED NO HISTORY AND NO PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241017September 5, 2008
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1988 BUICK REGAL. THE VEHICLE WAS TAKEN TO BE INSPECTED AND THE CONTACT WAS INFORMED THAT THE REAR FRAME WAS ROTTED. SHE WAS FURTHER INFORMED NOT TO DRIVE THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 49,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240705September 2, 2008
ELECTRICAL SYSTEM
I DROVE MY CAR EARLIER TODAY (DURING THE DAY TIME) AND EVERYTHING WAS OKAY... AS SOON AS IT WAS DARK MY HEADLIGHTS, LIGHTS IN THE DASH WILL NOT COME ON. THE MILEAGE IS INCORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240198August 29, 2008
ENGINE AND ENGINE COOLING
3.8 LITER SUPERCHARGED ENGINE COOLANT LEAK - LOWER INTAKE MANIFOLD GASKET IS LEAKING COOLANT. I HAVE READ ABOUT THE RECALL OR CLASS ACTION SUIT ABOUT THE COOLANT LEAKS ON 3.8 LITER ENGINES THAT ARE NOT SUPERCHARGED. I WOULD LIKE TO KNOW WHY THEY NEVER INCLUDED SUPERCHARED ENGINES. I HAVE A 1997 BUICK REGAL AND A 2001 PONTIAC GRAND PRIX THAT WERE BOTH AT A GM DEALERSHIP AND THEY HAVE THIS PROBLEM AND IT NEEDS TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239419August 22, 2008
ENGINE AND ENGINE COOLING
ENGINE LIGHT KEPT COMING ON AND THEN WHEN GO OFF. IT WAS FIXED BY REPLACING THE REAR PURGE SOLENOID ON 11-15-07. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238930August 19, 2008
STEERING, EQUIPMENT:MECHANICAL
MY CAR IS CURRENTLY EXHIBITING THE EXACT SAME FAILURES THAT ARE ALREADY LISTED ON NHTSA FOR MY MAKE, MODEL & YEAR. HOWEVER, THEY SAY MY VIN# IS NOT INCLUDED IN THIS RECALL.....EVEN THOUGH I AM EXPERIENCING THE EXACT SAME PROBLEM LISTED! IT IS ACTION #EA03019 CAMPAIGN# 03V527000. PLEASE I NEED HELP BEFORE I HAVE A CRASH.....*TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10238073August 13, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING I SMELLED SMOKE THEN I SEEN SMOKE I GOT OUT THE CAR SEEN SMALL FIRE UNDER THE CAR THEN IT EXPLODED INTO A BALL OF FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10237742August 11, 2008
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1991 BUICK REGAL. WHILE ATTEMPTING TO PULL INTO A PARKING SPACE AT 2 MPH, THE CONTACT HEARD A LOUD NOISE. HE INSPECTED THE VEHICLE AND NOTICED THAT THE SUBFRAME FAILED AND WAS HANGING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND IT WAS DISCOVERED THAT THE REAR CRADLE BOLTS PULLED THROUGH THE RETAINERS DUE TO CORROSION. THE FAILURE CAUSED A SEPARATION OF THE STEERING SHAFT. THE DEALER STATED THAT HIS VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 97V058000 (STRUCTURE); THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS, WHICH EXCEEDED $600. THE MANUFACTURER WAS UNABLE TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237501August 8, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED BUICK RECALL NOTICE NUMBER 07035 OR NHTSA CAMPAIGN ID NUMBER 08V118000 REGARDING THE GASKET ON HIS VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPAIRED THE FIRST GASKET. THE CONTACT STATED THAT THE SECOND GASKET IS EXPERIENCING THE SAME FAILURE; HOWEVER, THE DEALER DOES NOT WANT TO MAKE THE REPAIR. HE CALLED GM TO FILE A COMPLAINT AND THEY REFERRED HIM TO NHTSA. CURRENTLY, THE GASKET IS LEAKING AND DRIPPING DOWN ONTO THE EXHAUST MANIFOLD. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236999August 5, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1997 BUICK REGAL. WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING LIGHT CONTINUED TO REMAIN ILLUMINATED WHEN THE VEHICLE WAS OPERATIVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE INSTRUMENT PANEL CLUSTER. THE VEHICLE WAS REPAIRED. AN IDENTICAL FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. IN ADDITION, DURING THE MOST RECENT INSTRUMENT PANEL CLUSTER REPAIR, THE BATTERY WAS REPLACED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 45,618 AND CURRENT MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236938August 4, 2008
ENGINE AND ENGINE COOLING:ENGINE
I DROVE MY 99 BUICK REGAL TO WORK, PARKED, WENT INSIDE, STARTED ANSWERING EMAIL. WAS INFORMED BY CO WORKERS THAT MY CAR WAS BURNING. MY CAR WAS ENGULFED IN FLAMES IN MINUTES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10236793August 3, 2008
ELECTRICAL SYSTEM
PROBLEM STARTED 2 WEEKS AGO WITH KEYS GETTING STUCK IN THE IGNITION. HAPPENED A COUPLE TIME A DAY. NOW YOU CAN PUT THE KEYS IN BUT CAN NOT TURN ON THE CAR. HAS TO BE TOWED TO THE SHOP TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235436July 23, 2008
STRUCTURE
I PURCHASED MY CAR IN 1998 AND SOON AFTER THAT THE PAINT STARTED TO PEEL. IN ABOUT 2000 I FINALLY RESEARCHED IT ONLINE AND FOUND OUT TO LOOK AT MY VIN NUMBER, AND IF THE 11TH NUMBER WAS A '1' THAT IT WAS PAINTED IN CANADA AND THAT THEY TROUBLE WITH BAD PRIMER UP THERE. A LOT OF PEOPLE HAD SUED FOR A NEW PAINT JOB. GM CLOSED THAT PLANT DOWN. I WENT TO MAACO HERE AND WAS TOLD THAT SINCE THE PRIMER WAS BAD, THEY WOULD HAVE TO STRIP THAT ALL OFF TOO, AND THE WHOLE JOB WAS MORE THAN I COULD AFFORD. ALSO, EVER SINCE I'VE HAD THE CAR, THE BRAKES HAVE MADE A HORRIBLE NOISE ON STOPPING, MAINLY IN WARM WEATHER. ALL MECHANICS THINK IT IS VERY ODD AND HAVE TRIED TO FIX IT SEVERAL TIMES. TWO MECHANICS HAVE ACTUALLY STOPPED THE NOISE BUT IT RETURNS PROMPTLY. IT DOESN'T SEEM TO IMPAIR THE BRAKING ABILITY. IT'S A GOOD OLD CAR AND NOW HAS 93,000 MILES WITHOUT OTHER COMPLAINTS, BUT IS EMBARRASSING TO DRIVE WITH 1/2 OF ITS PAINT MISSING. IT LOOKS LIKE A COW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235083July 21, 2008
ENGINE AND ENGINE COOLING, EQUIPMENT
MY WIFE TOOK MY 1999 BUICK REGAL GS TO THE DEALERSHIP TO ADDRESS RECALL 07035. MY CAR WAS IN PERFECT WORKING ORDER AND RUNNING SMOOTHLY. UPON RETURN OF MY VEHICLE, THE A/C NO LONGER WORKED, THE A/C CONTROL PANEL NO LONGER WORKED, AND THE CAR WAS MISSING WHEN GOING UP HILL AND THE ENGINE TROUBLE LIGHT IS NOW CONTINUOUSLY FLASHING. MY WIFE WAS IN A VERY RURAL AREA AND I HAD TO GET IN MY TRUCK TO FOLLOW HER HOME. RECALL REPAIR FOR 07035 HAS VIRTUALLY MADE MY CAR INOPERABLE AND THE DEALERSHIP SAYS IT IS NOTHING THEY DID. YOU DON'T HAVE TO BE A MECHANIC TO KNOW THEY DID SOMETHING WRONG WHEN THE CAR GOES IN WORKING PERFECTLY AND COMES OUT WITH SO MANY PROBLEMS. WHAT CAN YOU DO REGARDING THE DEALERSHIP, OR GENERAL MOTORS TO MAKE MY CAR SAFE AGAIN AND OPERATING SAFELY FOR MY WIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234647July 17, 2008
SERVICE BRAKES, HYDRAULIC
MY WIFE SAID THE BRAKES FELT "FUNNY". BUT NO RED WARNING LIGHT SHOWED. I WENT TO DRIVE THE CAR TO SEE WHAT THE PROBLEM WAS. WHEN I STARTED THE ENGINE AND PUSHED THE BRAKE, THE PEDDLE WENT ALL THE WAY TO THE FLOOR AND THE BRAKE FLUID DRAINED OUT IN A PUDDLE UNDER THE CAN - THEN THE RED WARNING LIGHT WENT ON. PRIOR TO THIS, THERE WAS NO INDICATION OF A BRAKE PROBLEM. IF WE HAD BEEN DRIVING, WE WOULD HAVE HAD AN ACCIDENT. THE CAR WAS TOWED TO THE DEALER, WHO IS NOW MAKING REPAIRS. I CONTACTED GM TO COMPLAIN ABOUT THE CATASTROPHIC NATURE OF THIS BRAKE FAILURE -THEY WILL NOT ACCEPT ANY RESPONSIBILITY. I AM CONCERNED THAT THIS IS LIKELY TO HAPPEN TO OTHER BUICK OWNERS WILL SERIOUS NEGATIVE RESULTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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