Buick Regal Complaints

3,261 consumer complaints on file.

#10644629October 14, 2014
ELECTRICAL SYSTEM
ON AUG 13 I NOTICED THAT I WAS HAVING ISSUES STARTING MY 2004 BUICK REGAL. ON AUG 25 I HAD MY 2004 BUICK REGAL TOWED TO GATEWAY BUICK GMC AT 11438 LBJ FWY, DALLAS, TX DUE TO THE CAR IMMEDIATELY SHUTTING OFF AFTER STARTING IT AND SHUTTING OFF WHILE DRIVING. THE MECHANICS DETERMINED THAT IT WAS DUE TO WIRING IN THE ENGINE HARNESS THAT SHORTED OUT THE BATTERY AND ALSO DAMAGED THE CAMSHAFT AND THE CRANKSHAFT SENSORS. THE BATTERY, WIRES, AND SENSORS WERE ALL REPLACED. ON AUG 27 I WENT AND PICKED UP THE CAR AND LATER ON THAT DAY I TRIED TO START THE CAR AND RAN INTO THE SAME ISSUE. I HAD THE CAR TOWED BACK TO THE DEALERSHIP ON AUG 28 AND THEY DETERMINED THAT IT WAS DUE TO A DEAD BATTERY. THAT NIGHT AUG 27 WHEN I TRIED TO START THE CAR I NOTICED THAT THE DASHBOARD LIGHTS NEVER SHUTOFF THUS KILLING THE BATTERY (WIRING DONE BY THE MECHANIC). WE GOT THE BATTERY REPLACED AND ON SEP 4 WE WENT TO PICK UP THE CAR. ON OUR WAY HOME THE CAR SHUTS OFF WHILE DOING 60 MPH ON THE HIGHWAY. LATER ON THAT NIGHT THE SAME ISSUE RETURNED. ON SEP 4 WE HAD THE CAR TOWED BACK TO THE DEALERSHIP.THE DEALERSHIP FOUND THAT WE HAD AN IGNITION SWITCH PROBLEM AND THEY WANTED $303. UNFORTUNATELY, MY VIN NUMBER WAS NOT INCLUDED IN THIS OFFICIAL RECALL. I CALLED GM AND SPOKE WITH [XXX] (1-866-790-5700 EX. 41026, CASE #: 71-1361100546) WHO WASN'T HELPFUL. I KNOW THAT MY VIN WASN'T INCLUDED IN THE RECALL, BUT I??M HAVING THE SAME ISSUES AS THE OTHER GM BRANDS AND MODELS. THE ONLY REMEDY HE OFFERED WAS THAT I PAY FOR THE REPAIR. I WOULD LIKE GM TO LOOK INTO MY VEHICLE BEING INCLUDED IN THE RECALL AND TO REIMBURSE ME FOR THE REPAIR FOR MY IGNITION SWITCH TOTALING $303 SINCE I BELIEVE IT??S THE SAME ISSUE THAT ITS OTHER MODELS ARE HAVING. FINALLY, I WOULD LIKE TO BE REIMBURSED FOR THE 3 RENTAL CAR COSTS. I INCURRED A COST OF $42.05 FROM AVIS, $343.39 FROM BUDGET, AND $89.21 FROM ENTERPRISE TOTALING $474.65. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643032October 7, 2014
SEATS
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAM UPDATED 11/20/14*LJ UPDATED 02/03/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641135October 3, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2003 BUICK REGAL. WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 11/20/14*LJ UPDATED 5/4/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637738September 20, 2014
SERVICE BRAKES
2013 BUICK REGAL GS FWD 18,240 MILES BRAKE NOICE IT IS SO BAD THAT THE FRONT BRAKE PADS AND ROTORS HAVE TO BE REPLACED @18240 MILES THE CAR AT THE DEALER WAS DOING THE SQUEELING NOICE I WAS TOLD IT WAS NORMAL BECAUSE IT HAD BREMBOL BRAKES ROTORS AND PADS THE COST TO REPLACE ALL 4 PADS ROTORS IS $2201.00 THERE IS SO MUCH WEAR AND TEAR AWFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637505September 19, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
FOR THE PAST FEW DAYS WHILE DRIVING MY SECURITY LIGHT WILL COME ON ALL OF A SUDDEN AND THE CAR WILL LOSE POWER AND THEN INSTANTLY COME BACK ON. I HAD MY 3 CHILDREN IN THE CAR WITH ME SO WE ALL WERE IN PANIC MODE WHEN THIS HAPPENED. IT HAS NOW MADE ME VERY NERVOUS TO DRIVE BECAUSE I DO NOT WANT TO GET INTO AN ACCIDENT. FRIENDS HAVE TOLD ME IT WAS BECAUSE THE CHIP IN MY KEY IS WORN OUT AND TO HAVE A NEW KEY MADE. I CONTACTED A LOCAL LOCKSMITH AND HE SAYS SINCE THIS IS HAPPENING AFTER THE CAR IS IN MOTION THEN IT IS NOT THE KEY. THERE IS SOMETHING WRONG WITH THE IGNITION SWITCH. I CONTACTED MY LOCAL BUICK DEALERSHIP AND WAS TOLD THERE ARE NO RECALLS ON THIS AND IT COST $95 JUST FOR THEM TO LOOK AT IT AND SEE HOW MUCH TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637109September 17, 2014
ELECTRICAL SYSTEM
I WAS DRIVING HOME AND THE ENGINE TURNED OFF AND I HAD NO POWER STEERING AND NO POWER BRAKES; I WAS LUCKY ENOUGH TO SLOW DOWN AND PULL CAR OFF THE STREET. THE IGNITION SWITCH WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633005September 14, 2014
ELECTRICAL SYSTEM
IGNITION SWITCH FAILED. ALL ALARMS ON INSTRUMENT PANEL LIT UP AND THE ENGINE DIED WITH NO POWER STEERING OR BRAKES. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO THE LOCAL CHEVROLET DEALER. THE IGNITION SWITCH WAS FOUND TO BE FAULTY AND WAS REPLACED. ALTHOUGH I FOUND INFORMATION ON THE WEB PAGE INDICATING THAT GM HAD IDENTIFIED THE 2004 - 2005 BUICK REGAL LS AND GS AS HAVING IGNITION SWITCH DEFAULTS THE LOCAL DEALER ADVISED THAT A RECALL HAS NOT BEEN ANNOUNCED AS OF NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631447September 8, 2014
VISIBILITY, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2003 BUICK REGAL. WHILE DRIVING AT AN UNKNOWN SPEED, THE INSTRUMENT PANEL LIGHTING DIMMED, THE WINDOWS FAILED TO CLOSE AND OPEN, AND THE AIR CONDITIONING SYSTEM FAILED TO COOL. THE DEALER PERFORMED DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,528. UPDATED 10/24/14*CN UPDATED 08/28/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629270August 29, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
MY 2004 BUICK REGAL LS, JUST RECENTLY STARTED TO SHUT OFF OR WON'T TURN ON, BUT AT THE SAME TIME ALL THE LIGHTS IN THE INSTRUMENTAL PANEL WOULD BE FLASHING ON AND OFF REPEATEDLY NONSTOP. AS I WOULD TURN ON MY BUICK BY TURNING THE IGNITION SWITCH, IT WOULDN'T TURN ON BUT ALSO ALL THE LIGHTS WOULD BE FLICKERING ON AND OFF RAPIDLY. I WOULD HAVE TO KEEP TURNING THE IGNITION SWITCH ON AND OFF FOR ABOUT 10-20 TIMES UNTIL FINALLY MY BUICK WOULD TURN ON. NOW WHEN I WOULD BE DRIVING IT WOULD SHUT OF BY ME PUT MY TURN SIGNAL LEFT OR RIGHT OR IT WOULD SHUT OFF BY ITSELF. AGAIN AS IT WOULD SHUT OFF ALL THE LIGHTS IN THE INSTRUMENTAL PANEL WOULD BE FLASHING ON AND OFF REPEATEDLY AND I WOULD LOOSE ACCELERATION AND POWER STEERING. SOMETIMES I WOULD BE LUCKY ENOUGH TO GET IT STARTED RIGHT AWAY, BUT IF I WAS UNLUCKY I WOULD HAVE TO PULL OVER AND TRY TO GET IT STARTED AGAIN. IT'S NOW HAPPENING SO MUCH THAT I FOUND OUT THAT I COULD SOMETIMES TURN ON MY EMERGENCY HAZARD AND IT WOULD MAKE THE LIGHTS STOP FLICKERING AND REGAIN POWER TO THE ACCELERATION AND POWER STEERING. I CAN'T BELIEVE THAT MY YEAR MAKE AND MODEL ISN'T PART OF THE GM'S RECALL FOR THE IGNITION SHUT OFF PROBLEMS. WHAT WILL IT TAKE? MANY DEATHS FOR THEM TO DO SOMETHING ABOUT IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628068August 25, 2014
ENGINE, STRUCTURE:BODY
SHORTLY AFTER RETURNING FROM RUNNING ERRANDS, THE PARKED CAR WAS OBSERVED SMOKING FROM UNDER THE HOOD. THIS WAS FOLLOWED BY FLAMES FULLY ENGULFING THE FRONT END OF THE CAR, RESULTING IN THE TIRE EXPLODING AND SCHRAPNEL BEING LAUNCHED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10627197August 21, 2014
ENGINE
TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE PROBLEM OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626897August 20, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES
THE VEHICLE ENGINE SHUT DOWN AND HAD TO BE RESTARTED WHILE ROLLING. EVERY EVENT USUALLY INVOLVED TURNING AND BRAKING AT THE SAME TIME, BUT OCCASIONALLY SHUT DOWN WHILE IDLING AT STOP LIGHTS. IT APPEARED TO BE SIMILAR TO THE IGNITION RECALLS THAT HAVE BEEN MADE ON OTHER VEHICLES, BUT NOT ON THIS PARTICULAR MODEL. IT HAS OCCURRED SEVERAL TIMES AND AT LEAST TWO TO THREE TIMES WHILE TURNING ONTO ON RAMPS TO FREEWAYS. IT ALWAYS REQUIRES SHIFTING INTO NEUTRAL TO RESTART AND VERY STIFF STEERING BECAUSE POWER STEERING IS DISABLED. THIS HAS OCCURRED IN TRAFFIC AND PRESENTED VERY HAZARDOUS CONDITIONS. I BELIEVE THE IGNITION IS AT FAULT, BUT CANNOT SAY POSITIVELY. USUALLY OCCURS WHEN THE CAR HAS BEEN DRIVEN FOR SOME TIME AND THE ENGINE HAS BEEN RUNNING QUITE SOME TIME AND IS CONSIDERABLY WARM. UNDER HOT CONDITIONS IT OCCURS MORE OFTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626913August 20, 2014
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
WELL DRIVING I WAS GOING ALONG AT 40 MPH AND THE CAR JUST UP AND DIED ALL THE DASH LIGHTS STARTED TO FLASHING STEERING BECOMES HARD AND THE BRAKING IS LIKE STANDING ON A BRICK I DO BELIEVE THE IGNITION SWITCH MAY BE THE PROBLEM IT IS THE SAME SWITCH THAT IS IN THE CHEVROLET IMPALA THAT HAD BEEN RECALLED I USED TO WORK FOR A GARAGE AND INSTALL THEM OFTEN I DO HOPE YOU LOOK IN TO THIS WITH CARE SECOND THING IS THE STEERING RACK IS REALLY BAD AND WHEN I TOOK IT IN TO THEM AT THE DEALER THEY TRIED TO TELL ME IT WAS FROM USE I DON'T BELIEVE IT I HAVE A ASE CERTIFIED PERSON DO ALL THE WORK TO IT AND THE BRAKES ARE BRAND NEW SO YOU TELL ME THERE IS A MAD DEFECT ON THE CAR IT SHOULD HAVE BEEN RECALLED SOME TIME AGO AND I DON'T KNOW AS TO WHY THIS IS STILL NOT ON THE LIST OF RECALLS BUT IT NEEDS TO BE SAME FOR THE 2000 01 02 03 BUICKS THANK YOU FOR YOUR TIME HOPE THIS GET TAKEN CARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625855August 17, 2014
ELECTRICAL SYSTEM
I WAS DRIVING WITH MY SON. WE WERE COMING TO A STOP AND LOST ALL POWER STEERING, BRAKES, AND ALL DASH LIGHTS LIT UP. THE IGNITION SWITCH FAILED.. VERY TERRIFYING! HOW IS MY CAR NOT ON THE RECALL LIST???? WE COULD HAVE DIED!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618574August 4, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE ENGINE BUT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT THE HEADLIGHT KNOB HAD TO BE PULLED IN ORDER TO START THE ENGINE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO DIAGNOSED THAT THE ELECTRICAL CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618255August 1, 2014
STRUCTURE:BODY, ENGINE, AIR BAGS
EASTBOUND FLOATING BRIDGE ROAD ST JOE COUNTY MICHIGAN SWERVED TO MISS SMALL ANIMAL EXITED RIGHT SIDE OF ROAD STRUCK A TREE DRIVER TAKEN TO HOSPITAL CDR SYSTEM INDICATED THAT THE DRIVER (ME) WAS NOT WEARING A SEAT BELT I WAS! AIR BAGS DID NOT DEPLOY DRIVER SUSTAINED SMASHED RIGHT SHOULDER AND ANKLE. AMBULANCE 4 SURGERIES MORE COMING REHA CENTER FOR 3 WEEKS AND THEN OUTPATIENT REHAB STILL RECOVERING AT HOME PREVIOUS ACCIDENT 12/2012 DRIVER HIT A LAMP POST IN KALAMAZOO PARKING LOT DAMAGE IN SAME AREA FRONT.SPEED 15-20 BUMPER AND FRAME DAMAGE (NO POLICE REPORT) (NO INJURIES) GM DEALERSHIP (PAW PAW MICHIGAN THAT REPAIRED THOUGHT IT WAS STRANGE THAT AIR BAGS DID NOT DEPLOY FOR THE AMOUNT OF DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10617392July 29, 2014
ELECTRICAL SYSTEM:IGNITION
THE IGNITION GETS STUCK AND IT'S HARD TO GET IT OUT. TAKES ABOUT 20 MIN TO GET IT OUT SOMETIMES JUST LEAVE IT IN THE CAR. I LIVE IN PHOENIX AND IT'S HOT OUT HERE MY MOTHER IS YELLING AT ME SORRY. SO PLEASE CAN YOU DO SOMETHING TO HELP ME. ALSO THE PART IS LIKE 100.OO DOLLARS AND MY MOM IS ON A FIXED INCOME THANK YOU. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615914July 24, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THE DEALER STATED THAT THE IGNITION SWITCH HAD A HIGH RESISTANCE TO DRIVING ABILITY AND WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 45,158. UPDATED 8/28/14*CN UPDATED 11/28/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615961July 24, 2014
ENGINE, ELECTRICAL SYSTEM
WELL FIRST THERE ARE A FEW COMPLAINTS , FIRST FEW MONTHS ,CAR ALARM GOING OFF AT RANDOM , THEN TRUNK POPPED AT RANDOM ,BROUGHT IN TWO SEPARATE OCCASIONS TO DEALER FOR SERVICE WAS SAID TO BE FIXED . THEN LEFT SIGNAL OUTAGE FEW OCCASIONS BROUGHT IN WITH THE OTHER WORK , HAD NO IDEA ABOUT THE BULBS TILL THIS SITE , THEN RADIO ON AND OFF INTERMITTENT , BATTERY OR OTHER CAR DIES CHARGES WILL DRIVE ALL DAY END OF DAY AFTER A BATTERY JUMP STUTTERS AS DRIVING OR FEELS LIKE GOING TO JUST DIE . GOT HOME ON 7/21/2014 AND NOTICED ALL THE RECALLS ON NEWS HAD NO CLUE IT WAS THIS MAKE,MODEL ,YEAR,ETC., MY 18 HAS DRIVEN ON NUMEROUS OCCASIONS (GOD FORBID) ! ALSO I'M READING WHERE THIS MAKE TAKES OFF AT RANDOM HAS HAPPENED NUMEROUS TIMES IN DRIVE THRU ASSUMED I HADN'T APPLIED ENOUGH PRESSURE TO BRAKE . I'M FURIOUS AND HONESTLY WITH YOUNG ADULT DRIVERS SCARED TO DEATH NOW! OHHH AND NEVER RECEIVED ANY RECALL INFO ON THIS VEHICLE EVER! OH AND MY KEY BROKE TO ONLY THING IS IT BENT AND HAD REPLACED ! AND SEAT WAS LOOSE ALSO . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610421July 22, 2014
ELECTRICAL SYSTEM
2002 BUICK REGAL. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING, IN TRAFFIC. ALSO, THE DASH LIGHTS ILLUMINATED AND WHEN THE TURN SIGNALS WERE ACTIVATED, THE VEHICLE STALLED, TOO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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