Buick Regal Complaints

3,261 consumer complaints on file.

#11023689September 15, 2017
ELECTRICAL SYSTEM
IGNITION SWITCH COMPONENT WITH WIRE HARNESS CAUSES ENGINE TO SHUT DOWN.ALL WARNING DISPLAY LITES FLASH ON AND OFF . IF YOU USE THE LEFT OR RIGHT SIGNAL ENGINE POWER CUTS OUT . VERY HAZARDOUSE WHEN DRIVING AT NORMAL HIGHWAY SPEEDS. CAR WILL NOT START WHEN THIS HAPPENS. I CONTACTED DEALERSHIP IN BREMMERTON WASHINGTON THEY STATED THAT MY VEHICAL VIN WAS NOT ON THE RECALL LIST PLEASE ADD THIS VIN TO THE RECALL LIST SO APPROPRIATE REPAIRS CAN BE MADE THIS IS A VERY DANGEROUS SITUATION AND COULD BE FATAL TO DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022911September 12, 2017
VISIBILITY/WIPER
TRAVELING ON FREEWAY APPROX. 5:45AM, ABOUT 72 DEGREES, SUNROOF AJAR (TILTED APPROX 1") BUT NOT FULLY OPENED. SUDDEN LOUD EXPLOSION OF SUNROOF GLASS. FIRST THOUGHT PROJECTILE, POSSIBLY BULLET. UPON STOPPING AND INSPECTING, NO FOREIGN OBJECT IN CAR AND VERY LITTLE GLASS. APPEARS MOST OF THE GLASS EXPLODED OUTWARD. IN ADDITION TO SHATTERED GLASS, STRESS CRACKS APPEAR IN REMAINING GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022715September 11, 2017
POWER TRAIN, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
DRIVING ON HIGHWAY AT 70MPH AND CAR COMPLETELY SHUT DOWN ALMOST CAUSING A SERIOUS ACCIDENT AND DASH BOARD WENT HAYWIRE BRAKES LOCKED AND SERVICE STABILIKTRACK SYSTEM AND ABS ASSIST WARNINGS AND IT SMELLED LIKE MY CAR WAS ON FIRE BRAKES LOCKED STEERING AND LOST POWER TOTALLY SHUT DOWN GLAD SOMEONE WAS IN CAR TO HELP ME STEER TO SIDE OF ROAD OUT OF TRAFFIC HAD TO HAVE TOWED AND THERE WAS A RECALL FOR THIS PROBLEM BEFORE APPARENTLY GM DIDNT GET IT RIGHT I COULD HAVE DIED AND THEY ARE REFUSING TO REPAIR PROBLEM SINCE THE PREVIOUS OWNER HAD IT DONE BEFORE I PURCHASED IT AND THERE ARE OTHER OWNERS HAVING SAME ISSUES AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022320September 8, 2017
ENGINE
TL* THE CONTACT OWNED A 2001 BUICK REGAL. WHILE DRIVING APPROXIMATELY 65 MPH AND PULLING INTO A PARKING LOT, THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD. THE CONTACT EXITED THE VEHICLE AND RAN INTO FERRY FACILITY TO CALL THE FIRE DEPARTMENT. THE CONTACT STATED THAT BY THE TIME THE FIRE DEPARTMENT ARRIVED AT THE SCENE, THE VEHICLE WAS ENGULFED IN FLAMES. THE CONTACT WAS NOT SURE WHETHER A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED AND THE REMNANT WAS TOWED AWAY. THERE WERE NO INJURIES. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. APPROXIMATELY SEVEN MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. PARTS DISTRIBUTION DISCONNECT. *BF *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11021713September 6, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
I'M WRITING ABOUT A CONCERN I HAVE REGARDING THE TRANSMISSION DESIGN FOR THE 2011 BUICK REGAL. I PURCHASED MY CAR FROM A REPUTABLE DEALER WITH A CLEAN CAR FAX IN 2014. THE CAR HAD ROUGHLY 45,000 MILES ON IT, AND EVERY BIT OF MAINTENANCE HAS BEEN PERFORMED AT THE APPROPRIATE INTERVALS SINCE I PURCHASED IT 3.5 YEARS AGO. DURING THE TIME THAT I'VE OWNED MY CAR, I HAVE PUT AN ADDITIONAL 30,000 MILES ON IT TOTAL. I HAVEN'T DRIVEN IT ON THE HIGHWAY SINCE JULY OF 2015, AND MY TRIPS ARE SHORTER THAN 4 MILES ONE WAY. ON MY WAY TO WORK A COUPLE OF WEEKS AGO, MY TRANSMISSION COMPLETELY FAILED WITHOUT WARNING. I WAS ALMOST BROADSIDED TWICE, TURNING LEFT AROUND A ROUNDABOUT. I WAS DRIVING ROUGHLY 30MPH, AND WITHOUT WARNING IT LOST POWER. THE "CHECK ENGINE" LIGHT FLASHED, AND THE CAR STALLED TRYING TO SWITCH GEARS AS I ACCELERATED. WHEN I WENT TO PUT IT IN PARK, IT WILL SLIDE INTO REVERSE BUT DOESN'T MOVE IN ANY DIRECTION. I WAS FORCED TO PUSH IT UPHILL IN A PARKING GARAGE, SO MY TOW TRUCK DRIVER COULD COME AND TOW IT TO MY MECHANIC. I HAD IT TOWED TO MY MECHANIC, WHO INFORMED ME THAT THIS DESIGN HAS A FATAL DESIGN FLAW CAUSING THE TRANSMISSION TO FAIL. THE ENCLAVE HAS BEEN RECALLED AS WELL FOR EXACT SAME FAILURE. I THEN GOT A SECOND OPINION FROM HIS TRANSMISSION EXPERT, WHO WAS DUMBFOUNDED I WAS NEEDING TO REPLACE A TRANSMISSION IN A CAR THAT HAS ACCUMULATED 30,000 MILES TOTAL IN 4 YEARS TIME. BOTH MY MECHANIC AND MY TRANSMISSION EXPERT INFORMED ME THAT THE ENCLAVE HAD BEEN RECALLED FOR THE EXACT SAME FAILURE, AND THEY PERSONALLY KNEW OF BUICK REGAL OWNERS WHO HAD THEIR TRANSMISSIONS FAIL WITHOUT WARNING. IF I HAD BEEN GOING FASTER THAN 30MPH, OR BEEN ON THE HIGHWAY, IT COULD HAVE BEEN FATAL! I SPOKE WITH MY ATTORNEY, WHO ADVISED ME TO FILE COMPLAINTS WITH BUICK, THE FTC, AND THE NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020534August 30, 2017
SEAT BELTS
PASSENGER SEAT BELT LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019594August 25, 2017
TIRES
PIRELLI PZERO NERO ALL SEASON TIRES. P235/50ZR 18 97W 45,000 MILE WARRANTY. THIS WAS MY 1ST PURCHASED OF THIS BRAND OF TIRE IN 2015. AFTER ONLY ABOUT 15,000 IN 2016, I WAS INFORMED THE TIRES WERE BALD AND NEEDED REPLACED. I WENT BACK TO PLACE OF PURCHASE & PIRELLI GAVE ME A DISCOUNT FOR SAME TYPE OF TIRE AS REPLACEMENT, 4/8/2016. I NOW HAVE BEEN TOLD THESE TIRES NEED REPLACED AGAIN TO TIRE WEAR. I HAVE BEEN GETTING ALL TIRES ROTATED EVERY 3 MONTHS, SINCE I OWNED ANY CAR WITH ANY TIRES. TELEPHONE STARTING 8-7-2017 WERE NEVER RETURNED TO DISCUSS STATED TIRES. I FOUND CONTACT INFO ON BBB WEB PAGE, LEFT MESSAGES FOR CUSTOMER SERVICE AS WELL AS 2 INDIVIDUALS NAMED AS PRODUCT/MARKETING. NO RETURN CALLS.I ALSO TOOK A SCREEN SHOT OF THE BBB WHICH REFLECTED CUSTOMER COMPLAINTS IN REFERENCE TO THE WARRANTY ISSUES WITH PIRELLI TIRES. AND EMAILED IT TO PIRELLI COMPANY. I RECEIVED A CALL FROM AN INDIVIDUAL IN CUSTOMER SERVICE, OFFERED SAME TIRES AT ANOTHER DISCOUNT, I STATED THAT WAS NOT ACCEPTABLE, AS THE QUALITY, DEPENDABILITY AND SAFETY IS THE ISSUE. HE SAID THERE WAS NO OTHER OPTION. I THEN RECEIVED A CALL FROM A MARKETING INDIVIDUAL, WE HAD A LONG CONVERSATION ABOUT HOW I ROTATE TIRES EVERY 3000 MILES AND HIS TIRES WERE DEFECTIVE, HE REQUESTED I EMAIL HIM THE INVOICE & PHONE LOG. AFTER A FEW DAYS I HAD TO CONTACT HIM, HE INSINUATED I DID NOT TAKE PROPER CARE OF THE TIRES AND ONLY A SMALL PORTION OF THE TOTAL COST WOULD BE REFUNDED. NHTSA NEEDS TO KNOW ABOUT THESE TIRES, THEY DO NOT EVEN MEET HALF OF THE WARRANTY, AND THE COMPANY REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM. THESE TIRES PLEASE NEED TO BE INVESTIGATED. THEY ARE DEFECTIVE IN QUALITY, DEPENDABILITY AS WELL AS SAFETY. BY THE WAY, I PAID ABOUT $1,700 WITHIN 2 YEARS FOR THE STATED TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018696August 21, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN ATTEMPTING TO DRIVE AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO STERLING MCCALL BUICK GMC (LOCATED AT 10422 SW FREEWAY, HOUSTON, TX 770744, PHONE NUMBER: (713) 776-4600), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT ONE OF THE SENIOR ADVISORS WOULD CALL HER BACK. THE APPROXIMATE FAILURE MILEAGE WAS 16,129.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016211August 18, 2017
ENGINE
TL* THE CONTACT OWNS A 2000 BUICK REGAL. WHILE DRIVING 60 MPH, THERE WAS A STRONG ODOR OF SMOKE AND OIL COMING FROM THE REAR VALVE COVER AND THE EXHAUST MANIFOLD. THE VEHICLE WAS TAKEN TO THE DEALER (HILEY BUICK GMC, LOCATED AT 3535 W LOOP 820 S, FORT WORTH, TX 76116; (817) 632-8800) WHERE IT WAS DIAGNOSED THAT BOTH OF THE VALVE COVER GASKETS NEEDED TO BE REPLACED. THE CONTACT RECEIVED A RECALL NOTIFICATION LETTER ONLY FOR THE FRONT VALVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR REPLACING THE REAR VALVE COVER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11015791August 16, 2017
VEHICLE SPEED CONTROL
CAR APPLIED BRAKES SUDDENLY AND FULLY 4-5 TIMES DURING 200 MILE TRIP ON I-5 FOR NO APPARENT REASON WHILE ADAPTIVE CRUISE CONTROL WAS ON AT FREEWAY SPEEDS (65-70MPH). IT OCCURRED RANDOMLY, WHILE FOLLOWING OTHER VEHICLES, INCLUDING SEMI-TRUCKS, WHICH ARE NOT IN SAME LANE AND/OR ARE SIGNIFICANT DISTANCE AWAY. DID SO WITHOUT ANY DRIVER INPUT OR APPLICATION OF BRAKES. DECREASED SPEED WAS SO SUDDEN, IT CAUSED DRIVER'S SEAT BELT TO TENSE UP. FORTUNATELY, THERE WERE NO VEHICLES DIRECTLY BEHIND MINE OR MY CAR WOULD HAVE BEEN REAR-ENDED AT FREEWAY SPEEDS, RESULTING IN POTENTIAL SERIOUS INJURY. I TOOK CAR TO DEALER WHERE IT WAS PURCHASED (ROYAL MOORE AUTO CENTER, HILLSBORO, OREGON (503-648-1153) ON 8/9/17 AND LEFT IT FOR DAY. THEIR TECHNICIANS RAN CODES AND DROVE CAR, BUT COULD NOT DUPLICATE PROBLEM. (INVOICE # BUCS780125). I WAS REFERRED TO BUICK (800-521-7300) AND IT REFERRED ME TO GM SENIOR ADVISOR TEAM. WAS ASSIGNED SERVICE REQUEST #8-3144154519. I SPOKE TO SERVICE REPRESENTATIVE "CHRISTI", WHO TOLD ME THERE WAS NOTHING THEY COULD DO UNLESS THE SERVICE TECHNICIANS COULD DUPLICATE THE PROBLEM. HER ONLY SUGGESTION WAS THAT I RETURN TO THE DEALER TO SEE IF THEY COULD DO THAT. I TOLD HER SINCE THE PROBLEM DID NOT OCCUR ALL THE TIME, BUT ONLY SOME OF THE TIME, THAT MADE NO SENSE. I ASKED TO SPEAK WITH SOMEONE AT GM WHO MIGHT HAVE TECHNICAL KNOWLEDGE ABOUT THIS DANGEROUS PROBLEM. SHE SAID SHE COULD NOT REFER ME TO ANYONE AT GM FOR THAT PURPOSE. I TOLD HER (AND LATER A SECOND SENIOR ADVISORY TEAM MEMBER- WHO ARE INDEPENDENT CONTRACTORS AND NOT GM EMPLOYEES), THAT I HAD FOUND WEBSITES THAT DISCUSSED OTHER OWNERS OF GM VEHICLES EQUIPPED WITH THE FORWARD COLLISION ALERT AND BRAKING SYSTEM AND ADAPTIVE CRUISE CONTROL, IE, AUTOMATIC BRAKING SYSTEMS, EXPERIENCING SIMILAR PROBLEMS- THEIR VEHICLES BRAKED AT THE WRONG TIME FOR NO APPARENT REASON. NHTSA NEEDS TO LOOK INTO THIS ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014548August 11, 2017
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
ALL WINDOW COMPONENTS MOTORS AND REGULATORS HAVE BEEN DEFECTIVE IN ALL 4 DOORS BRAKE SHAKING TRANSMISSION SLIPPAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014181August 10, 2017
SERVICE BRAKES, ENGINE, STEERING
VEHICLE WAS BEING DRIVEN OFF OF MAIN HIGHWAY INTO A SHOPPING CENTER PARKING LOT WHEN THE ENGINE SHUT OFF CAUSING THE VEHICLE TO LOSE POWER STEERING AND BRAKES. VEHICLE WOULD NOT RESTART AND NEEDED TO BE TOWED TO LESTER GLENN BUICK THAT NIGHT. THE NEXT DAY AFTER SITTING IN THE DEALERSHIP PARKING LOT, THE VEHICLE WAS ABLE TO START AND THE DEALERSHIP STATED THEY WERE"UNABLE TO DUPLICATE THE PROBLEM" AND FOUND NOTHING WRONG WITH THE VEHICLE. I PRESENTLY OWN TWO(2) 2011 BUICK REGAL AND BOTH HAVE EXPERIENCED THIS SAME PROBLEM WITH LOSS OF STEERING AND BRAKING. I HAVE CONTACTED G M NUMEROUS TIMES AND HAVE RECEIVED NO CALLS BACK FROM THEIR "SENIOR " ADVISER. HAVE ALSO READ ABOUT SIMILAR COMPLAINTS ON THE INTERNET WITH THESE VEHICLES. HOPEFULLY G M WILL ADDRESS THIS SERIOUS SAFETY ISSUE BEFORE SOMEONE GETS SERIOUSLY HURT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013965August 9, 2017
SERVICE BRAKES, ENGINE, STEERING
VEHICLE HAS 69,579 MILES. WHILE TURNING ONTO SIDE STREET OFF OF MAIN ROAD, ENGINE SHUT OFF CAUSING LOSS OF POWER STEERING AND BRAKES. VEHICLE WAS ABLE TO BE RESTARTED AFTER A MINUTE AND DRIVEN HOME. VEHICLE WAS TAKEN TO LESTER GLENN BUICK DEALERSHIP FOR THIS PROBLEM . THE DEALERSHIP WAS "UNABLE TO DUPLICATE THE PROBLEM" AND THERE WERE NO CODES SHOWING A PROBLEM. I WAS TOLD THAT THE ISSUE WAS THAT THE VEHICLE WAS 100 MILES OVERDUE FOR AND OIL CHANGE AND WAS A LITTLE LOW ON OIL. WHEN I QUESTIONED THIS I WAS TOLD IT IS A "SAFETY FEATURE" TO PROTECT THE ENGINE FROM DAMAGE BECAUSE OF LOW OIL. I ASKED IF IT WAS A "SAFETY FEATURE" THAN WHY WAS MY SON ABLE TO RESTART THE VEHICLE WITHIN A MINUTE. STILL HAVE NOT RECEIVED AN ANSWER. I HAVE MADE NUMEROUS CALLS TO G M ABOUT THIS ISSUE BUT ALL I HAVE GOTTEN WERE TWO CALLS TO MY HOUSE PHONE WHEN I WAS NOT HOME WHEN I SPECIFICALLY LEFT MY CELL PHONE NUMBER TO BE CALLED. I HAVE CALLED AN ADDITIONAL THREE TIMES AND LEFT A MESSAGE FOR A SENIOR ADJUSTER TO CALL ME BACK AND STILL HAVE NOT RECEIVED A RESPONSE. AS LUCK WOULD HAVE IT, I OWN TWO 2011 BUICK REGALS AND MY DAUGHTERS CAR IS EXPERIENCING THE SAME ISSUES, BUT THAT WILL BE LISTED AS ANOTHER COMPLAINT . APPEARS TO BE MULTIPLE ISSUES ON THE INTERNET WITH THIS SAME CONCERN, BUT NOTHING SEEMS TO GET DONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010894July 27, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVER INFOTAINMENT CENTER HAS MANY ISSUES, REMAINS BLANK WHILE RADIO IS PLAYING AND CAN BE CONTROLLED BY STEERING WHEEL CONTROLS AND HVAC VIA EXTERNAL BUTTONS. ALSO BACKUP CAMERA INTERMITTENTLY JUMPS THE VIDEO FROM CAMERA BUT NOT THE CGI LINES. THIS MAKES YOU STOP DUE TO REFLEXES THINKING SOMETHING RAN OUT IN THE WAY OF BACKING UP. ON OCCASION THE DISPLAY HAS SHOWN SYSTEM ERROR AND ALSO HVAC CONTROL NOT OPERABLE. ALSO HAVE SEEN THE CGI DIRECTIONAL LINES NOT SHOW UP UNTIL PLACED IN FORWARD GEAR JUST BEFORE THE DISPLAY TURNS OFF THE CAMERA. DEALER AND BUICK HAVE BEEN NOTIFIED AND MECHANIC COULD NOT DUPLICATE THE INTERMITTENT PROBLEM SO THEY WILL NOT REPLACE ANY COMPONENTS YET THIS PROBLEM OCCURS DAILY BETWEEN TRIPS BUT CANNOT BE REPLICATED TO SHOW DEALER. WE HAVE VIDEOS OF THE PROBLEM AND PHOTOS OF THE ERROR MESSAGES. DEALER HAS REPROGRAMMED THE SYSTEM MULTIPLE TIMES NO FIX YET. BUICK WAS OF ZERO HELP ON THIS LEMON OF A PROBLEM AND REMINDED US THE LEMON LAW DOES NOT APPLY TO ACCESSORIES SUCH AS THIS BACKUP CAMERA. LANE CHANGE AND COLLISION DETECTION ALSO HAVE ISSUES OF FALSE REPORTING BUT NO SOLUTION EITHER. STAY AWAY FROM THIS SYSTEM AS IT IS FLAWED AND NO HELP FROM BUICK OR DEALER. DEALER ACTUALLY SUGGEST TAKING THE ISSUE TO ANOTHER DEALER - WOW VERY NICE AFTER SALE SUPPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006534July 20, 2017
STEERING
CAR HAS BECOME VERY HARD TO TURN, UNLESS MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918273July 19, 2017
ELECTRICAL SYSTEM
2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO BATTERY CABLE WIRES INSULATION DAMAGES CAUSED ELECTRICAL SHORT FROM FUSE BOX . CONSUMER SEEKS REIMBURSEMENT FOR POWER SEATS WIRING HARNESS RECALL NOTICE REPAIRS. *SMD UPDATED 7/19/17*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006364July 19, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE'S SHIFTER WAS NOT FUNCTIONAL. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE'S WAS TOWED TO A LOCAL BUICK DEALER WHERE THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004992July 13, 2017
POWER TRAIN
WHILE MERGING ONTO A BUSY HIGHWAY, THE TRANSMISSION WOULD NOT SHIFT INTO 3RD GEAR. IT LOST POWER AND ALMOST CAUSED AN ACCIDENT. THERE WAS NO PREVIOUS WARNING OF A TRANSMISSION PROBLEM. THE TRAFFIC WAS HEAVY BECAUSE OF THE HOLIDAY WEEKEND. WITH LITTLE ROOM TO MERGE, I ATTEMPTED TO SPEED UP WITH TRAFFIC WHEN IT FAILED. I WAS FORCED TO PULL OVER AND LIMP ALONG THE SIDE OF THE ROAD IN SECOND GEAR UNTIL THE NEXT EXIT WITH CARS FLYING BY AT 70-80 MPH. THIS WAS CAUSED BY THE "WAVE PLATE" IN THE TRANSMISSION COMING APART ACCORDING TO THE TRANSMISSION SHOP. THEY ALSO SAID THIS IS A VERY COMMON PROBLEM WITH THESE TRANSMISSIONS. BUICK KNOWS ABOUT THIS PROBLEM AS LISTED IN 2007-2009 RECALLS BUT DOES NOT DO ANYTHING FOR 2011 MODELS. THERE IS ALSO A PIA BULLETIN PI0780A FOR THIS EXACT SAME PROBLEM AND MODEL YEAR. GM REFUSED TO TAKE RESPONSIBILITY FOR IT. THERE ARE SEVERAL FORUMS WITH THE SAME PROBLEM. IT IT GOING TO GET SOMEONE KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004842July 12, 2017
ELECTRICAL SYSTEM, ENGINE
LAST NITE, 9:30 PM WE CAME OUT OF PUBLIX PARKING LOT DOING AN EASY LEFT. THE ENGINE SHUT OFF, ALL LIGHTS LIT UP ON DASH AND CENTER CONSOLE LIT UP SAYING "LOWER DRIVER WINDOW.." FOLLOWED BY "LOWER PASSENGER WINDOW"!! WE COASTED TO SIDE OF ROAD, PUT IT IN PARK THEN IT STARTED AND WE GOT HOME. THIS MORNING, A EASY RIGHT ONTO HIGHWAY AND LOCKS OPENED AND CLOSED BY THEMSELVES AT ABOUT 30 MPH! DURING THE HWY DRIVE, AT 75MPH CAR STUTTERS, ENGINE WHINES THEN CATCHES ITSELF, ALL DASH LIGHTS COME ON AND THE ENGINE LIGHT BLINKS 3 TIMES THEN GOES OUT! WHAT THE HE**.. COULD HAVE DIED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004032July 10, 2017
ENGINE
TL* THE CONTACT OWNS A 2000 BUICK REGAL. WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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