Buick Regal Complaints

3,261 consumer complaints on file.

#11130063September 18, 2018
SERVICE BRAKES
BRAKE PEDAL STICKS AND STAYS DEPRESSED WHEN VERY HOT OUTSIDE AFTER SITTING. THIS NEEDS TO BE RECALLED. ITS HAPPENED TWICE TO ME ALREADY AND NO SHOP CAN FIND ANYTHING WRONG. IT WILL WORK FINE AFTER PULLING PEDAL UP OR DRIVING WITH SHAKING STEERING WHEEL UNTIL IT WORKS ITSELF OUT. THIS NEEDS TO BE ADDRESSED AND NEEDS TO BE A RECALL FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129168September 12, 2018
POWER TRAIN
VEHICLE HAD 45000 MILE'S WHEN I BOUGHT IT IN OCT 2017 AND NOW HAS 47500 MILES. CAR HAD NO PROBLEMS AND DROVE AND LOOKS LIKE NEW. LAST WEEK (09/07/18) IT STARTED BUCKING GOING DOWN ROAD AT @30MPH, THEN WOULD JUMP INTO GEARS AT STOP. THEN DID NOT WANT TO GO INTO REVERSE. WOULD NOT SHIFT OUT IN FORWARD GEARS. MANUAL WOULD NOT WORK EITHER. WE WERE STUCK IN TRAFFIC AT BUSY INTERSECTION...ALL IN ABOUT 10 MINUTES TIME. LIMPED TO AAMCO TRANSMISSIONS AND LEFT IT...DIAGNOSIS WAS NEEDED TO REBUILD TRANSMISSION..COST;3400.00 HAVE READ THIS HAS HAPPENED ON OTHER 2011 MODELS. SHOULD HAVE BEEN A RECALL..45000 MILES IS STILL LIKE NEW AND THIS SHOULD HAVE AND COULD HAVE BEEN AVOIDED..I WAS LUCKY TO HAVE NOT BEEN IN AN ACCIDENT. WAS JUST DRIVING NORMAL IN CITY WHEN HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128715September 11, 2018
STRUCTURE:BODY, SEATS
WHEN A CHILD IS LOCKED INTO THE TRUNK OF THIS VEHICLE HE/SHE WILL BE PERMANENTLY TRAPPED INSIDE. THERE IS NO EMERGENCY PROCEDURE FOR EGRESS. THERE IS NO CABLE NO BUTTON. NOT ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128826September 11, 2018
STEERING
AUGUST 2017', THE STEERING BEGAN TO PULL VERY SLIGHTLY LEFT AND RIGHT AT ALL SPEEDS BUT MORE NOTICEABLE AT LOW SPEEDS OR WHEN TURNING THE WHEELS AT A STOP WITH A VERY SLIGHT CLUNK NOISE THAT GOT LOUDER OVER THE YEAR. VISIBLE INSPECTION AT MY REPAIR SHOP DURING A FLAT REAR TIRE REPAIR DID NOT FIND ANYTHING WORN OUT OR DAMAGED BUT SUGGESTED MAYBE A BALL JOINT COULD BE GETTING OLD ENOUGH TO NEED REPLACED AS IT DID HAVE ABOUT 158,000 OR SO MILES ON IT BUT THEY COULDN'T INDICATE IF IT WAS A BALL JOINT SPECIFICALLY AS THERE WAS NO UNUSUAL MOVEMENT OR NOISE FROM ONE. I ALSO CHECKED AND FOUND NO ISSUES WITH ANY COMPONENT UNDERNEATH. NO LEAKS AND POWER STEERING FLUID WAS GOOD.THEN SEPTEMBER 7, 2018', WHILE DRIVING AROUND TOWN THE STEERING MADE A LOUD CLUNK STEERING LEFT AND REALLY BEGAN TO PULL ESPECIALLY LEFT. I GOT IT HOME 3 MILES LATER AND PUT IT ON RAMPS AND HAD SOMEONE WORK THE STEERING WHEEL BACK AND FORTH AND I FOUND THE CLUNK IS COMING FROM THE DRIVERS SIDE OF THE RACK AND PINION ASSEMBLY. YOU CAN LITERALLY SEE IT JUMP WHEN IT CLUNKS. AFTER THIS STATIONARY TEST THE STEERING WAS MUCH WORSE, THE CAR WAS NOT DRIVABLE F THE BLOCK WITH OUT HEAVY EFFORT ON THE STEERING WHEEL SO IT IS PARKED UNTIL IT CAN GET FIXED. COMPLAINT HISTORY FOR THIS ISSUE WITH GM VEHICLES IN THIS +/- 2 YEAR RANGE IS ALARMING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128216September 8, 2018
SERVICE BRAKES
A LOT OF PRESSURE IS NEEDED IN ORDER FOR THE BRAKE LIGHT TO ILLUMINATE. THE BRAKE LIGHT ONLY ILLUMINATES WHEN AT A COMPLETE STOP BUT NOT WHEN GRADUALLY ATTEMPTING TO SLOW DOWN AND STOP. I HAVE HAD MY CAR AT A REPAIR SHOP AND DURING THE DISCUSSION I WAS TOLD THAT I WOULD HAVE TO ADD MORE PRESSURE TO THE BRAKES FOR THE BRAKE LIGHT TO ILLUMINATE. THIS COULD CAUSE A SERIOUS ACCIDENT BECAUSE CARS BEHIND ME ARE NOT ALLOWED ENOUGH TIME TO STOP IN AN APPROPRIATE TIME. I HAVE BEEN STOPPED BY THE POLICE ON SEVERAL OCCASIONS FOR THIS ISSUE ONLY TO FIND OUT THAT MORE PRESSURE IS NEEDED ON THE BRAKES FOR THE LIGHT TO ILLUMINATE. THIS IS NOT GOOD AND MAKES ME FEAR FOR MY SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128252September 8, 2018
STRUCTURE:BODY, POWER TRAIN, VEHICLE SPEED CONTROL
I PULLED INTO A PARKING SPACE AND STOPPED. I TOOK MY FOOT OFF THE BREAK AND THE CAR LURCHED FORWARD, RUNNING INTO A WOODEN RAIL FENCE. THE FENCE WHICH WAS OLD, WAS KNOCKED DOWN. IT ALL HAPPENED SO QUICKLY, I WASN'T SURE IF I HAD HIT THE ACCELERATOR. TWO DAYS LATER I MADE A NORMAL STOP IN TRAFFIC. AFTER BREAKING, THE CAR LURCHED FORWARD. I PUSHED ON THE BREAK PEDAL TO STOP THE CAR, BEFORE IT COULD HIT THE CAR IN FRONT OF ME. THIS TIME I WAS SURE MY FOOT HAD NOT HIT THE GAS PEDAL. I AM NOW GIVING THE CAR EXTRA BREAKING DISTANCE. IN EITHER CASE, I DIDN'T NOTICE IF THE TACHOMETER INCREASED RPM OR NOT, THOUGH WITH THE SUDDEN ACCELERATION RPM MUST HAVE INCREASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123408August 30, 2018
ELECTRICAL SYSTEM
THE LIGHT WENT OUT ON THE DRIVER INFORMATION CENTER. CAN'T SEE THE MILEAGE, GAS, SPEED LIMIT, OR TIRE WEIGHT. WITH NO WARNING, THE LIGHT WENT OUT. TOOK THE VEHICLE TO BUICK AND THEY CAN REPAIR BUT WILL HAVE TO OPEN THE ENTIRE CLUSTER TO FIX THE PROBLEM (EST. $800 TO FIX).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123167August 29, 2018
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
VEHICHLE PURCHASED IN OCTOBER 2017 WITH 35K MILES. HAS ALWAYS HAD A VIBRATING NOISE WHILE SITTING AND IDLING. IT WILL GET WORSE AFTER THE CAR IS DRIVEN/HEATED AND THEN IDLED. BRAKES HAVE ALWAYS HAD A VERY LOUD SCREACHING NOISE. TAIL LIGHTS STOPPED WORKING. BULBS WERE CHANGED AND THEY HAVE WORKED SINCE. HOWEVER, THE HEADLIGHTS STOPPED WORKING. BULBS WERE CHANGED WITH NO SATISFACTION. FUSES WERE CHANGED AND BLEW EVERY TIME. TOOK VEHICLE TO MECHANIC SHOP - DIAGNOSED. BRAKES ARE OK. PER HIS WORDS, JUST CHEAP SETUP. (THIS WAS HOW I PURCHASED THE CAR, I'VE NEVER REPLACED THE BRAKES SINCE PURCHASING), THE TENSIONER PULLEY WAS CAUSING THE VIBRATION. PULLEY AND BELT (STRETCHED) WERE CHANGED, HEADLAMP ASSEMBLY'S (BOTH) NEEDED TO BE CHANGED AS THEY WERE NOT GETTING POWER ($1600.00 EACH!!! THE BALLASTS WERE BAD), ALSO HAD MY HIGH PRESSURE LINE FOR A/C CHANGED AS THAT QUIT WORKING AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122934August 28, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS ENTERING A CITY STREET FROM A SHOPPING MALL. AS I FOUND A SMALL BREAK IN THE TRAFFIC I PULLED OUT AND ATTEMPTED TO ACCELERATE. MY CAR DID NOT CHANGE GEARS. I WAS FORCED TO PULL OFF THE ROAD QUICKLY TO PREVENT MY CAR FROM GETTING HIT FROM THE REAR. I HAD BEEN DRIVING AROUND ALL DAY ON THE INTERSTATE AND VARIOUS SHOPPING CENTERS WITHOUT ANY INDICATION SOMETHING WAS WRONG WITH MY CAR. I HAD IT TOWED TO THE DEALERSHIP. THIS IS THE 2ND TRANSMISSION PROBLEM WITH THIS CAR IN 4 MONTHS WITH NOW WITH ONLY 27K MILES. IT HAS BEEN IN THE SHOP FOR 25 DAYS NOW AND NOT SURE WHEN IT WILL BE READY THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121767August 22, 2018
UNKNOWN OR OTHER
RADIO STATIONS RANDOMLY GO OUT OF RECEPTION, WHEN CLEARLY WITHIN THE CITY LIMITS OF THE STATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121334August 21, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 BUICK REGAL. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE INDICATOR ILLUMINATED AND "REDUCE SPEED" WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE DECELERATED TO 20 MPH AND WOULD NOT ACCELERATE BEYOND THAT SPEED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE TIMING CHAIN AND THE SENSOR RODS WERE FAULTY. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT WAS PROVIDED WITH CASE NUMBER: 8-4544663121 BY THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120982August 20, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
AFTER THE CAR SITTING IN THE SUN, DRIVING IN SLOW TRAFFIC THE CAR IS RUNNING ROUGH, THE GAS MILLAGE DROPPED, THE BRAKE MAKING NOISE WHEN YOU STOP. WHEN ACCELERATE THERE IS GRINDING NOISE. I PULLED TO THE SIDE AND TURN OFF THE CAR FOR FIVE MINUTES, I START THE CAR AND IT RUN AS NORMAL. THIS WAS HAPPENING BEFORE FOR 2 MONTH. TAKE IT TO THE DEALER 3 TIMES, THEY ADVISE THERE IS NOTHING WRONG. LAST TIME THEY CLEAN THE BEARINGS AND IT DID NOT HELP. FINALLY THEY ADVISE TO REPLACE THE MODULAR FOR THE BRAKE AND THE ACCELERATOR AND IT REQUIRED REMOVE THE DASH BOARD AND LOT OF LABOR TIME. THEY ARE NOT SURE 100% IT WILL WORK AS IT IS NOT SHOWN ON THE SCAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120703August 17, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
THE THROTTLE BODY HAS A DEFECT WHICH SHUTS OFF ALL POWER TO VEHICLE WITH NO NOTICE. THE ENGINE AND TRANSMISSION LOCK UP YOU LOSE ALL STEERING CONTROL AND NO BRAKES. ALSO NO LIGHTS SO WHEN IT HAPPENS AT NIGHT IT IS PITCH BLACK. GM DOES KNOW ABOUT THE PROBLEM AND WHEN I QUESTIONED THEM ABOUT THE LOSS OF LIFE LIKE WHAT HAPPEND WITH THE CHEVY CRUZE ALL MEMBERS OF GM ARE TOLD TO HANG UP THE PHONE. IT HAS HAPPEND ON SEVERAL OCCASIONS AND THE DEALERSHIP SENT ME BACK ON THE ROAD KNOWING THE PROBLEM. DEALER REP SAID IF I WAS A BETTER CUSTOMER THAY MAY HAVE DONE MORE FOR ME.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11119766August 13, 2018
ELECTRICAL SYSTEM, ENGINE
CAR GIVING A CODE OF ELECTRICAL CONTROL MODULE GCM .L HAVE THE CODE P 0062
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114113July 27, 2018
POWER TRAIN
TL* THE CONTACT CALLED ON BEHALF OF HIS CHILD WHO OWNS A 2013 BUICK REGAL. WHILE DRIVING, THE CONTACT'S DAUGHTER NOTICED DEBRIS ON THE ROADWAY. SHE STOPPED THE VEHICLE AND THE E-ASSIST FUNCTION ACTIVATED. AFTER THE DEBRIS WAS REMOVED FROM THE ROAD, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO VYLETEL VOLKSWAGEN BUICK GMC (40555 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 977-2800) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113559July 25, 2018
SEATS
TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT CAUGHT FIRE WHILE THE VEHICLE WAS IDLING. THE CONTACT NOTICED FLAMES COMING FROM THE SEAT. THE CONTACT MANAGED TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE FIRE AND POLICE DEPARTMENTS WERE ALSO PRESENT AND A POLICE REPORT WAS FILED. THE FAILURE OCCURRED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT DRIVER SIDE SEAT HARNESS AND EIGHT WAY POWER SWITCH WERE DIAGNOSED AS THE CAUSE OF THE FAILURE, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,527.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11113038July 23, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
GM DEALERSHIP MISDIAGNOSED THE TRANSMISSION AS NEEDING REPLACEMENT, AND QUOTE A $4500 REPAIR PRICE. AFTER GETTING 3 ALTERNATIVE EXPERT OPINIONS, THE PROBLEM WAS THE THROTTLE BODY; REPAIRED FOR $420. NOW THE FORMERLY RECALLED GENERATOR ALTERNATOR HAS FAILED. CAR WILL NOT RESTART WHEN STOPPED, WHILE DRIVING. GM HAS TOLD ME THEY WILL NOT REPLACE THE FORMERLY RECALLED PART UNDER WARRANTY, OR BUT NOT IF FOR MISDIAGNOSING THE TRANSMISSION AND THE PART FAILING WHEN GARNERING 2ND OPINIONS. GM ALSO TOLD ME THAT IT IS NOT THE DEALERSHIP'S JOB TO ALERT A CUSTOMER OF A RECALL. IF THAT IS THEIR PROCESS FOR RECALLS, I AM AFRAID FOR THE LIVES OF OTHERS. I AM ALSO AFRAID THAT THEY POSSIBLY DON'T EVEN UNDERSTAND HOW TO DIAGNOSE A VEHICLE PROBLEM IN THE FIRST PLACE. THEY CONFIRMED THE PART NOW IN QUESTION WAS FUNCTIONING PROPERLY AT THEIR DEALERSHIP, BUT RECOMMENDED A NEW TRANSMISSION DUE TO HIGH MILES ON THE VEHICLE. THIS IS A GENUINE GM DEALERSHIP. I'D LIKE THE GM/ALTERNATOR, CONTROL MODULE, AND OTHER ASSOCIATE PARTS INVESTIGATED FOR VOLTAGE FAILURES RELATED TO THROTTLE BODY FAILURE. IT IS MY UNDERSTANDING THAT IF GM IS REPLACING TRANSMISSIONS, WHEN NOT NEEDED, AND THE OTHER PARTS EVENTUALLY FULLY FAIL, CONSUMERS ARE AT EXTREME RISK. MY 19 YEAR OLD DAUGHTER WAS STUCK AT A COMPLETE STOP, FOR NEARLY 30 SECONDS SEVERAL TIMES, ON A 70 MPH FREEWAY, WHEN TRAFFIC CAME TO A HALT, THEN RESTARTED; REACHING FULL SPEED AND HAVING TO VEER AND SLAM ON BRAKES TO AVOID HER CAR; IN THE CENTER LANE. PLEASE INVESTIGATE. [XXX]. I WILL ALSO BE FILING A COMPLAINT WITH THE SECRETARY OF STATE OF MICHIGAN FOR VEHICLE REPAIR SHOP REGULATION. DEALERSHIPS WHO ARE READING CODES, AND NOT VERIFYING THE CODES, SHOULD BE SHUT DOWN FOR GOOD. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *PM *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112802July 21, 2018
SERVICE BRAKES
THE BRAKE PEDAL DOES NOT RETURN WHEN INTERIOR TEMPERATURES ARE VERY HIGH CAUSING BRAKES TO DRAG AND POTENTIALLY OVERHEAT AND PREMATURELY WEAR. IT WAS FIRST NOTICED WHEN ENTERING VEHICLE AFTER BEING PARKED FOR A WHILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111053July 12, 2018
EXTERIOR LIGHTING
THE CAR WAS DRIVEN TO A COMMITMENT (NO RAIN) WHICH STARTED BEFORE SUNDOWN AND ENDED AT NIGHT, RAINING. UPON LEAVING THE DRIVERS HEADLIGHT DID NOT ILLUMINATE, WHEN CHECKED IT LOOKED TO BE SHORTED OUT DUE TO WATER ENTERING THE LENS ASSEMBLY. CONSIDERING THE CAR WAS NOT DRIVEN HOW DID THIS HAPPEN? THE CAR HAD NO DAMAGES TO THE LIGHT ASSEMBLY AND NONE TO THE FRONT OF THE VEHICLE, BUT WATER/VAPOR ENTERED INTO THE HEADLIGHT CAUSING NO ILLUMINATION TO UPPER OR LOWER BEAMS. THIS CAUSED LIMITED VISION & HAZARDOUS DRIVING CONDITIONS ON MY DRIVE HOME AT NIGHT FROM THE COMMITMENT. I WAS TOLD BY BUICK THIS SHOULD NOT HAVE OCCURRED BUT THEY DID HAVE REPORTED CLAIMS ABOUT THIS ISSUE. THE COST OF THE TOTAL LENS REPLACEMENT BY BUICK FOR THE DRIVER'S SIDE LENS ASSEMBLY WAS $1,143.00 + LABOR. DO I EXPECT THE OTHER SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109849July 6, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 BUICK REGAL. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY AND BATTERY CHARGING SYSTEM WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM); HOWEVER, HIS VEHICLE WAS NOT A HYBRID. THE VEHICLE WAS TAKEN TO CHUCK NASH SAN MARCOS (3209 INTERSTATE 35 FRONTAGE RD, SAN MARCOS, TX 78666) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS UNDER WARRANTY, BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER OPENED CASE NUMBER: 8-4380703853. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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