Buick Regal Complaints (2013)

91 consumer complaints on file.

#11422551June 28, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
CONDENSATION IN DRIVER SIDE HEADLIGHT NOW HEADLIGHT WILL NOT WORK BOUGHT A NEW 112.00 BULD AND STILL DOESNT WORK. LOOKED ISSUE UP ON INTERNET AND FOUND HUNDREDS OF COMPLAINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420808June 14, 2021
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2013 Buick Regal. The contact stated that on several occasions the vehicle would not immediately start. Additionally, while driving the check engine warning light remained illuminated. Also, while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to an independent mechanic and was diagnosed with a sensor failure. No further information was available. The battery was replaced however, the failure persisted. The manufacturer was notified of the failure and informed the contact that the Vin was not included in NHTSA campaign number: 13V173000 (Electrical System). The contact indicated that the vehicle had experienced the same failure listed in the recall. The local dealer was not contacted. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415041May 3, 2021
SERVICE BRAKES
AFTER USING THE BRAKE PEDAL, IT DOES NOT COME ALL THE WAY IN THE UP POSITION WHEN THE INTERIOR OF THE CAR IS HOT. I HAVE TO LIFT THE BRAKE PEDAL WITH MY OTHER FOOT, OR BRAKE WILL BE PARTIALLY ENGAGED AND BRAKE LIGHTS WILL BE ON. BRAKE PEDAL WORKS FINE WHEN THE INTERIOR OF THE CAR IS A NORMAL TEMPERATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405891March 31, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY DRIVER'S SIDE HEADLIGHT IS OUT, CONDENSATION INSIDE THE HEADLIGHT AS WELL. BOUGHT $106.00 HALOGEN REPLACEMENT BULB AND LIGHT STILL ISN'T WORKING. AFTER LOOKING FOR OTHERS WITH THE SAME ISSUE I SEE THIS THERE IS COMPLAINTS AND RECALL FOR "SOME" MODELS OF THE 2013 BUICK REGAL (TURBO PREMIUM 3) SPECIFICALLY BY CHECKING MY VIN FOR THE RECALL. OBVIOUSLY HAVING THE EXACT SAME ISSUE OTHER REGAL MODELS OF SAME YEAR WERE RECALLED FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402657March 12, 2021
ELECTRICAL SYSTEM
ADDENDUM TO REPORT 11400295 - HERE'S A PICTURE OF THE AMOUNT OF WATER ACCUMULATED IN THE HEADLIGHT LENSE IN LESS THAN A WEEK. I'M REPLACING THE BULB AND BALLAST FOR THE THIRD TIM IN LESS THAN 8 MONTHS - HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400295March 11, 2021
EXTERIOR LIGHTING
DRIVER SIDE HEADLIGHT ASSEMBLY AMASSES OUNCES OF WATER / CONDENSATION CAUSING BULB AND BALLAST FAILURES - I'VE REMOVED THE ASSEMBLY TWICE TO REPLACE THE BALLAST AND BULBS COSTING $100.00 PER ATTEMPT ONLY TO HAVE TO REPLACE THEM AGAIN WITHIN A WEEK. PASSENGER SIDE IS DRY AND CRYSTAL CLEAR - ABSOLUTELY A DEFECTIVE PART AND IT COSTS OVER A $1,400.00 A SIDE. DRIVING WITH A SINGLE HEADLIGHT IS ILLEGAL AND DANGEROUS. GM IS WELL AWARE OF THE PROBLEM AND REFUSES TO ADDRESS IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398766March 2, 2021
POWER TRAIN
MY 2013 BUICK REGAL VIN:[XXX] IS HAVING ONE OF THE 3 RECALL ISSUES THAT YOU HAVE LISTED. ISSUE #13V173, MY CAR WILL NOT START AND THE BATTERY IS LOSING POWER. I REPLACE THE BATTERY AND WAS INFORMED THAT THE BATTERY IS GOOD AS WELL AS THE ALTERNATOR BUT WHEN I TOOK MY CAR TO BUICK, I WAS TOLD IT WAS THE GENERAL CONTROL MODULE. UNFORTUNATELY, THE NHTSA DOES NOT HAVE MY VIN LISTED AS ONE OF THE AFFECTED 2013 REGAL MODELS BUT IN MY OPINION, IT SHOULD BE LISTED. I AM ATTACHING A SCREENSHOT OF THE PART AND REPAIR LISTED FOR MY VEHICLE. THE PART IS $929 TO REPLACE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396872February 18, 2021
UNKNOWN OR OTHER
EXCESSIVE ENGINE OIL CONSUMPTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375104November 17, 2020
EXTERIOR LIGHTING
MY DRIVERS SIDE HID HEADLIGHT ASSEMBLY DEVELOPED CONDENSATION INSIDE THE ASSEMBLY CAUSING A HEADLIGHT FAILURE. THOUGH THE CAR IS A 2013, IT HAD ONLY 64000 MILES ON IT WHEN THE CONDITION OCCURRED. THIS IS OBVIOUSLY A MANUFACTURING DEFECT SINCE THERE HAS BEEN NO IMPACT TO THE HEADLIGHT ASSEMBLY AND NO VISIBLE BREAK IN THE SEAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360599September 23, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VEHICLE COLLECTED CONDENSATION INSIDE THE DRIVER HEADLIGHT ASSEMBLY CAUSING A SHORTAGE/BURN OUT OF THE PROJECTOR FOR THE HID SYSTEM. $1244 WAS THE COST OF REPLACEMENT LIGHT ASSEMBLY, WHICH DIDN'T LAST LONG BEFORE THE PROJECTOR BURNT OUT AGAIN. THIS MANUFACTURER DEFECT NEEDS TO BE RECALLED, ESPECIALLY WITH THE REPLACEMENT COST BETWEEN $1000-$1600! THIS VEHICLE WILL NOT ILLUMINATE A CHECK ENGINE LIGHT FOR SAFETY WARNINGS, NOR WILL IT STORE CODES THAT HAVE ALREADY BEEN PRESENTLY PRINTED OUT AT OCCURRING TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354914September 14, 2020
ENGINE, POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE LOSS ACCELERATION, STEERING WHEEL BECAME DIFFICULT TO TURN. IN ANOTHER WHEN TURN OFF THE ENGINE, THE VEHICLE FAILED TO START. A WARNING LIGHT ILLUMINATED ROLL DRIVER SIDE WINDOW UP, THE TRUNK OPEN AND THE WINDSHIELD WIPER INDEPENDENTLY START TO FUNCTION. THE VEHICLE WAS TOWED TO ED MARTIN BUICK GMC, 9896 N MICHIGAN RD, CARMEL, IN 46032, AND WAS DIAGNOSED THAT THE TIMING CHAIN DETACHED. THE VEHICLE WAS NOT REPAIR DUE TO THE REPAIR FEES. FIVE CODE ALSO CAME UP, P0131, P0016, P0017, P0014 AND P0171. AND LEAVING THE DEALER, THE VEHICLE FAILED TO START AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TIMING CHAIN, BALANCE CHAFF, CHAIN KIT, TIMING COVER GASKET SET, CAM COVER GASKET SET AND TWO CAMSHAFT SENSORS, WERE REPLACED. THE WHILE LEAVING THE INDEPENDENT MECHANIC, THE VEHICLE LOSS ACCELERATION, HEAT BLOWING AT THE FLOW BOARD AN UNKNOWN ODOR ENTERED THE VEHICLE CABIN COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC AND WAS INFORMED TO TAKE THE VEHICLE TO A BUICK DEALER. WHILE ON THE WAY TO THE DEALER, THE PARK TO DRIVE GEAR WAS CLUNKING AND JERKING FROM 3RD TO 2ND AND 4TH TO 3RD. THE VEHICLE WAS TAKEN SEVEN TIMES TO THE SAME DEALER. THE CONTACT MENTIONED THAT SHE TAKEN THE VEHICLE TO A TRANSMISSION SHOP BUT WAS UNABLE TO DETERMINE A FAILURE. ON ANOTHER OCCASION, THE VEHICLE LOSS ACCELERATION AND JERKING IN GEARS, HEAT ENTERING THE VEHICLE CABIN AND SQUEALING. NO CHECK ENGINE LIGHT ILLUMINATED AND THE BATTERY COVER WAS MELTED ON ONE SIDE. NO INDICATION ON THE OVERHEAT THAT LEVEL THE TEMPERATURE GAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,290.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11341394July 24, 2020
ELECTRICAL SYSTEM
I'M HAVING A PROBLEM WHERE MY CAR WON'T START AT TIME I HAVE PURCHASED A NEW BATTERY AND HAD THE ALTERNATOR CHECK ALL GOOD SOMETIMES I SMELL SOMETHING BURNING AND I NOTICE THERE'S A RECALL ON 2013 BUICK REGAL GS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338991July 13, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT HIS HEADLAMP HOUSINGS CONSTANTLY FILLED UP WITH CONDENSATION CAUSING THE BULBS TO FAIL PREMATURELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BALLASTS AND BULBS WERE REPLACED AND THE HEADLAMP HOUSINGS RESEALED. MCGUIRE BUICK GMC (1625 US-46, LITTLE FALLS, NJ 07424 (973)200-6699) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE WARRANTY WAS EXPIRED. THE CONTACT WAS PROVIDED AN ESTIMATE OF $3,000 TO REPLACE THE HEADLAMPS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329679June 19, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I'VE HAD FOR THE LAST FEW YEARS HAD ISSUES WITH MY 2013 BUICK REGAL TURNING OFF WHILE DRIVING CAUSING A FEW ACCIDENTS THAT HAS NEARLY CAUSE ME MY LIFE. THE CAR HAS HAD MULTIPLE ELECTRICAL ISSUES I'VE TRIED GETTING FIXED AND I'VE DEALT WITH DAMAGE TO MY VEHICLE DUE TO THIS. CAR HAS TURNED OFF ON ME WHILE IN MOTION. I'VE REPLACED THE BATTERY AND I'VE SPENT SEVERAL 1,000S OF DOLLARS TRYING TO GET IT REPLACED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11328578June 12, 2020
EXTERIOR LIGHTING
THE DRIVER'S SIDE HEADLIGHT HAS AN ISSUE WITH THE SEAL (NO VISIBLE CRACKS OR DAMAGE TO THE LIGHT) WHICH ALLOWS WATER/CONDENSATION TO ACCUMULATE IN THE HEADLIGHT. THIS ENDS UP BLOWING THE BULBS AND FUSE. EVEN AFTER REPLACING THE BULB AND THE FUSE, THE LIGHT STILL WILL NOT WORK. AFTER REPLACING THE FUSE, THE DAYTIME RUNNING LIGHTS NO LONGER WORK AND THERE IS APPARENTLY AN ELECTRICAL ISSUE WITH THE WIRING HARNESS THAT CAUSES A SHORT IN THE LIGHTING (SEE ATTACHED VIDEO). I WAS DRIVING AT NIGHT WHEN MY DRIVER'S SIDE HEADLIGHT COMPLETELY STOPPED WORKING. THERE IS NO INDICATION TO ALERT THE DRIVER WHEN THIS HAPPENS. I ONLY KNEW BECAUSE IT HAPPENED AT NIGHT AND DRASTICALLY DECREASED MY VISIBILITY (RURAL AREA WITH NO STREET LIGHTS). THIS IS OBVIOUSLY A HUGE SAFETY ISSUE. I'VE CONTACTED BUICK AND WAS TOLD THAT THERE IS NO RECALL AND THAT IT'S NOT COVERED DUE TO MY VEHICLE BEING OUTSIDE OF THE WARRANTY. THE ENTIRE HEADLIGHT ASSEMBLY NEEDS TO BE REPLACED AND IS APPROXIMATELY $1,500 TO REPLACE (NOT TO MENTION THE $100 BULB THAT I HAD JUST REPLACED THAT BLEW OUT). AFTER RESEARCHING THIS MATTER, IT APPEARS THAT THERE ARE MULTIPLE COMPLAINTS FOR THE 2013 YEAR MODEL WITH HID LIGHTS. THIS SEEMS TO BE A COMMON PROBLEM AND THERE SHOULD BE A RECALL FOR THIS. THIS VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOMETHING NEEDS TO BE DONE ABOUT THIS!!! THE MANUFACTURER WILL NOT CORRECT THIS ISSUE IF YOU ARE OUTSIDE OF THE WARRANTY UNLESS THEY ARE FORCED TO BY A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326735June 1, 2020
ELECTRICAL SYSTEM
ON MY 2013 BUICK REGAL GS THE MASS AIR FLOW SENSOR HAS CONTINUED TO SHUT DOWN 3 TIMES AND HAS BEEN REPLACED 3 TIMES, THE CAR CONTINUES TO SHUT DOWN WITH NO GM CODES. PLEASE CONTACT ME ASAP OR I'LL HAVE NO CHOICE BUT TO CONTACT MY COUNSEL TO FILE A LEGAL COMPLAINT AGAINST GM FOR DANGEROUS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326757June 1, 2020
ELECTRICAL SYSTEM
ELECTRICAL ISSUES, MASS AIRFLOW SENSOR REPLACED 3 TIMES HAS CONTINUED TO GO OUT, VEHICLE SHUTS DOWN WITH NO CODES AVAILABLE, VERY HAZARDOUS, VEHICLE WILL NOT START UNLESS YOU DISCONNECT THE NEGATIVE BATTERY TERMINAL AND RESET THE COMPUTER, AFTER THAT THE VEHICLE WILL RUN FOR A SHORT PERIOD OF TIME ADD WILL SHUT DOWN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317581March 11, 2020
EXTERIOR LIGHTING
THE HID LIGHTING BURNED THROUGH THE PLASTIC CASE ALLOWING THE STRATEGICALLY PLACED BALLAST ON THE BOTTOM TO FILL WITH WATER AND THE LIGHT BULB FAILED TO IGNITE. A MAJOR SAFETY ISSUE WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317114March 9, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER SIDE HEAD LIGHT FAILED TO OPERATE WITHOUT WARNING. THE CONTACT NOTICE THAT MOISTURE HAD ACCUMULATED INSIDE OF THE DRIVER'S SIDE HEADLAMP ASSEMBLY. THE CONTACT ALSO NOTICED THAT THE HEADLAMP CIRCUIT BOARD WAS CORRODED DUE TO THE CONDENSATION. THE MANUFACTURER WAS CONTACTED AND A CLAIM NUMBER WAS PROVIDED. THE VEHICLE WAS TAKEN TO PENSKE BUICK GMC OF CERRITOS LOCATED AT (18400 STUDEBAKER RD, CERRITOS, CA 90703). THE CONTACT WAS THEN NOTIFIED BY THE DEALER THAT THE REPAIR WAS NOT FREE AND WOULD HAVE TO BE PAID FOR OUT OF POCKET. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308571February 11, 2020
EXTERIOR LIGHTING
DRIVER'S HEADLIGHT QUIT WORKING. TOOK IT TO DEALER, THEY SAID IT WAS THE HEADLIGHT. WASN 'T THE HEADLIGHT. SAID IT WAS THE BALLAST. WORKED FOR 2 MINUTES. THEY SAID THAT TICKET WAS CLOSED AND CHARGED ME $650. THEY SAID NEXT STEP WAS A HEADLIGHT ASSEMBLY. HAVE BEEN TRYING TO ORDER ONE AND IT IS NO LONGER AVAILABLE. $1600 FROM DEALER. LIGHT HAD ACCUMULATED CONSIDERABLE MOISTURE PRIOR TO THE HID ASSEMBLY FAILING. WHEN THE BALLAST WAS REPLACED THE LIGHT FAILED AGAIN BEFORE I ARRIVED HOME 3 MILES AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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