Buick Regal Complaints

3,261 consumer complaints on file.

#878639January 22, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING
WHILE DRIVING IN SNOW APPLIED BRAKES, BUT VEHICLE DID NOT STOP DUE TO LOSS OF STEERING. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#878711January 22, 2001
VEHICLE SPEED CONTROL:CABLES
THROTTLE CABLE BROKE TRAVELING ON A BUSY HIGHWAY. VEHICLE WAS JUST IDILING. CONSUMER FLOATED ACROSS THREEE LANES TO GET OFF. DEALER HAD NO EXPLANATION WHY IT HAPPENED. *AK DEALER REPLACED THE ACCELERATOR CABLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739505January 17, 2001
AIR BAGS:FRONTAL
WE RECEIVED A SAFETY NOTICE OF THE POSSIBILITY OF DRIVER SIDE AIR BAG DEPLOYMENT DUE TO DEFECTIVE INFLATOR IN JULY OF 2000. I CONTACTED BUICK IN DECEMBER 2000 WONDERING WHY WE HAD NOT HEARD ANYTHING ABOUT RECALL AND WAS TOLD 3 TO 6 MONTHS MORE BEFORE REPAIR WOULD BE AVAILABLE. THEY DID REPLACE THE DEFECTIVE PART WITH A NEW OLD PART THAT HAD NOT SUFFERED THE DEGRADATION OF TIME. THIS TEMPORARY REPLACEMENT WAS/IS TO HOLD ME OVER UNTIL THE PROPER PART BECOMES AVAILABLE. MY COMPLAINT IS THE ORIGINAL LETTER STATED THE REPAIR WOULD BE AVAILABLE IN SEVERAL MONTHS. I WAITED 6 MONTHS TO BE TOLD 3 TO 6 MORE MONTHS. WHAT IF I SELL OR TRADE THIS VEHICLE IN DOES THE MANUFACTURER TRACK THIS VEHICLE DOWN THROUGH REGISTRATION INFORMATION OR DOES THE VEHICLE GO UNREPAIRED AT A COST SAVINGS TO THE MANUFACTURER? A RESPONSE TO MY CONCERNS WOULD BE APPRECIATED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739334January 14, 2001
TIRES
FIRST TIRE DEVELOPED A OBLONG BUBBLE APPROX TEN INCHES LONG UNDER THE TIRE TREAD, WOBBLED REAL GOOD. SECOND TIRE YOU COULD TELL WAS OUT OF ROUND BY GOING REAL SLOW, STEEL TREADS SHOWING THROUGH. THESE TIRES WERE A 4 YRS OLD AND HAD 25000 MILES ON THEM. ALL FOUR TIRES REPLACED.*AK (TIRESIZE: P205/70R14)( DOT NUMBER: TIRE SIZE: P205/70R14 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877871January 10, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS PREMATURLEY WEAR OUT , CONSUMER HAS ALREADY REPLACED 4 SETS OF ROTORS, TWICE IN FRONT AND TWICE IN REAR. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739058January 9, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
SEVERE FRONT BRAKE PROBLEM WITH SHAKE AND POSSIBLE ROTOR DAMAGE REPORTED TO AND REPAIRED BY CAVENDER BUICK, UNDER WARRANTY, ON JUNE 1999. (NOTE: YOUR NHTSA SITE HAS SEVERAL COMPLAINT ENTRIES REGARDING SAME). ON 12/25/00, ON RETURN TRIP TRAVELING I37 NORTH TO SAN ANTONIO FROM CORPUS CHRISTI, I APPLIED BRAKES TO MAKE MY EXIT ON SAN ANTONIO LOOP 410. IMMEDIATELY AFTER RELEASING THE BRAKE WE HEARD A LOUD ROTATING CLUNK FROM THE FRONT END. I PULLED OVER TO THE SHOULDER. I WAS ON THE SHOULDER WHEN THE CAR MOVEMENT FROZE AND CAME TO A JOLTING HALT. THIS WAS AT 1630 HRS. TOW TRUCK ARRIVED AT 2200 AND MOVED CAR TO NEAREST GM DEALERSHIP WHICH WAS CAVENDER OLDSMOBILE. ALTHOUGH CAVENDER DEALERSHIPS ARE FAMILY RELATED THEY ARE 2 TOTALLY SEPARATE DEALERSHIPS AT DIFFERENT LOCATIONS. THEY SERVICED MY CAR THE FOLLOWING DAY AND DETERMINED THAT THE RIGHT FRONT BRAKE CALIPER HAD SHEARED OFF AND JAMMED SOMEWHERE BETWEEN THE ROTATING WHEEL AND THE FIXED AXLE PREVENTING FOWARD MOVEMENT ON THE CAR. INTERSTATE 37 WAS WET AND SLICK ON DEC 25TH AND I AM VERY VERY HAPPY THAT THE CALIPERS DID NOT COME OFF WHILE I WAS TRAVELING THE SPEED LIMIT ON THAT FREEWAY. OTHERWISE I COULD HAVE CHECKED OFF "YES" ON YOUR FATALITY BOX ON THIS FORM. IT IS UPSETTING TO KNOW THAT YOU HAVE AT THIS SITE INFORMATION REGARDING PROBLEMS WITH THE BRAKE SYSTEM ON THIS VEHICLE YET THEY ARE UNDER "COMPLAINTS" WHILE YOU HAVE WINDSHIELD WIPERS UNDER "INVESTIGATIONS". I WOULD THEN SUGGEST, WITH STRONG URGENCY, THAT AN IMMEDIATE INVESTIGATION BE INITIATED REGARDING THE SERIOUS PROBLEM WITH THE BRAKE SYSTEM, DESIGN, OR MATERIELS USED. THE SHAKING MAYBE CAUSING STRESS ON THE BOLTS THAT HOLD THE CALIPERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877720January 9, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
WHEN APPLYING BRAKES, BRAKE CALIPER FELL OFF, JAMMING FRONT WHEEL CAUSING IT TO FREEZE, RESULTING IN LOSS OF CONTROL. *AK THE VEHICLE WOULD DRIVE IN REVERSE BUT THE RIGHT FRONT WHEEL STAYED LOCKED. THE CAUSE WAS FOUND TO BE TWO BOLTS THAT HOLD THE CALIPER SHEARED OFF. THE CALIPER, AFTER COMING OFF, JAMMED THE FRONT WHEEL MOVEMENT TO HALT. THE VEHICLE SHAKED WHEN BACKING AND TURNING DUE TO POWER STEERING GEAR FAILURE. THE BRAKES PULSATE WHEN APPLIED DUE TO EXCESS RUNOUT OF BRAKE ROTORS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739025January 8, 2001
SEAT BELTS:FRONT:RETRACTOR
BOTH REAR SHOULDER BELTS GET TWISTED WHEN RETRACTING-WHICH CAUSE RETRACTOR TO BIND-HANG UP INTERNALLY/JUST LIKE ON 98-99 OLDS INTRIGUE. SAME BASIC DESIGN AS ON REGAL AND GRAND PRIX AND OTHER BUICK MODELS-HAVE SAME CONDITION/OLDS CAME OUT WITH RECALL TO INSTALL GUIDE-TO KEEP BELT FROM GETTING TWISTED. BUICK CUSTOMER ASSIT STATED NO FUTURE RECALL IN THE WORKS FOR BUICK. WHY NOT????*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877534January 5, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKE CALIPERS WENT, CAUSING BRAKE FLUID LEAKAGE, RESULTING IN LOSS OF BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558530January 3, 2001
AIR BAGS:FRONTAL
THE CONSUMER HAS NOT BEEN ABLE TO HAVE RECALL 00V-171 FOR THE FAULTY DRIVER'S SIDE AIRBAG BECAUSE THE NECESSARY PARTS ARE NOT AVAILABLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877232January 2, 2001
AIR BAGS
RECALL 00V171000/ AIR BAG DEPLOYMENT. PARTS FOR RECALL ARE NOT AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877215January 2, 2001
TIRES
ORIGINAL EQUIPMENT ON A 1999, BUICK, REGAL AT CITY SPEEDS TIRE BLEWOUT DUE TO A CHUNK OF TREAD SEPARATING. GOODYEAR DEALER HAS BEEN NOTIFIED. *AK CONSUMER STATES THAT 3 TIRES FAILED DUE TO A PUNCTURE, PLUG FAILURE, AND TIRES HAD PROBLEMS KEEPING AIR PRIOR TO FAILURES, TIRES ARE GOODYEAR EAGLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738511December 30, 2000
UNKNOWN OR OTHER
THE PAINT IS PEELING FROM BOTH DOORS OF MY CAR AND NOW HAS ALSO STARTED ON THE ROOF. I FIRST NOTICED IT IN OCTOBER, HOWEVER, IT STARTED GETTING WORSE IN DECEMBER. LARGE PIECES HAVE PEELED OFF THE DRIVER'S DOOR AND SMALLER PIECES HAVE COME OFF OF THE PASSENGER'S DOOR. I WENT TO THE CLOSEST DEALERSHIP TO ME, GRANITE RUN, IN MEDIA, PA AND THEY SAID THE VEHICLE IS OUT OF WARRANTY. BUICK REGIONAL ALSO SAID THE SAME THING AND THAT IT IS OUT OF THE "GOODWILL" PERIOD. I HAVE SENT A LETTER TO BUICK IN FLINT, MI AND AM AWAITING A RESPONSE. MY LOCAL BODY SHOP HAS SAID IT WILL COST AT LEAST $ 600 TO FIX. THEY ALSO SAID IT IS AN OBVIOUS PAINT DEFECT. MY RESEARCH SHOWS I HAVE "DELAMINATION" GOING ON. I DON'T THINK THIS SHOULD BE HAPPENING TO A CAR IN THIS DAY AND AGE OF ADVANCED TECHNOLOGY. NO SAFETY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877105December 27, 2000
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING AT 65MPH ON EXPRESSWAY AND ANOTHER VEHICLE MADE A SUDDEN U-TURN IN MIDDLE OF STREET, AND HIT CONSUMER'S VEHICLE FROM SIDE OF CAR. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#738181December 23, 2000
AIR BAGS
HAVE NOT RECEIVED ANY COMMUNICATION FROM BUICK SINCE JULY. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558000December 20, 2000
STRUCTURE
VEHICLE EXPERIENCED FAILURE OF THE RECALL (00V-189) COMPONENT PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738010December 19, 2000
VISIBILITY:WINDSHIELD
THERE IS EXCESSIVE GLARE IN THE WINDSHIELD OF THIS VEHICLE; EXCESSIVE TO A POINT OF TOTAL BLINDNESS WHEN I ENTER MY GARAGE. THE PROBLEM IS A RESULT OF THE STEEP ANGLE OF GLASS, A VERY LIGHT COLORED GRAY DASH AND THE SIZE OF THE DASH. THIS COMBINATION CAUSES THE WINDSHIELD TO TAKE ON THE APPEARANCE OF BEING FOGGY AT ALL TIMES. AT NIGHT, WHEN DRIVING UNDER OVERHEAD LIGHTS THE CONDITION IS EVEN WORSE ; AS IS THE CASE WHEN DRIVING THE CAR INTO MY GARAGE WHICH IS ALSO LIGHT GRAY. IN THIS CIRCUMSTANCE I AM ALMOST TOTALLY BLINDED BY THE IMAGES TRANSPOSED INTO THE WINDSHIELD. I HAVE CONTACTED BUICK AT LEAST 6-8 TIMES ASKING FOR HELP TO RESOLVE THE PROBLEM BUT THE MOST THEY WOULD OFFER IS A SUGGESTION TO GET MYSELF SOME POLARIZED SUN GLASSES OR PURCHASE A DASH MAT (WITH A WARNING THAT THE DASH MAT MAY NOT HELP EITHER). MY CONTENTION IS THAT BUICK BUILT THE CAR, THEY CLAIM THAT IT WAS TESTED FOR SAFETY STANDARDS AND IT'S NOT SAFE AS FAR AS MY VISION IS CONCERNED. THEY SHOULD BE HELD ACCOUNTABLE TO CORRECT DEFECTS IN THE PRODUCTS THEY SELL. THERE ARE SOLUTIONS TO THIS PROBLEM, THEY ARE AWARE OF IT BUT THEY WOULD RATHER NOT ADDRESS IT UNTILL SOMEONE GETS HURT.T. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876667December 18, 2000
AIR BAGS:FRONTAL
PASSENGER'S SIDE AIRBAG CONSOLE IS RISING UP. MANUFACTURER HAS ISSUED TSB FOR DEFECT. *AK THE DEALER FIRTS INSTALLED A COVER FOR THE AIR BAG BUT THE CLIP HOLDING THE COVER WAS REMOVED DURING SECOND SERVICE. THE CONSUMER WAS VERY MUCH CONCERNED ABOUT AIR BAG BEING EXPOSED BECAUSE IT COULD CAUSE PREMATURE DEPLOYMENT, NON DEPLOYMENT OR DETERIORATION. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737484December 7, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE PEDAL SLOWLY DECENDS ALL THE WAY TO THE FLOOR WHEN APPLING BRAKES. IN NORMAL BRAKING A SMALL TAP WOULD MAKE THE BRAKES REACT AND THE PEDAL STAYED FIRM AND WOULD NOT SLOWLY DECEND TO FLOOR. I TOOK IT INTO SUDBAY (THE PROBLEM OCCURED THE WHOLE HALF HOUR DRIVE). WHEN I GOT THERE, THE BRAKES WERE AGAIN FUNCTIONING NORMALLY AND DID SO ALL THE WAY TO WORK (15 MINUTES). WHEN I LEFT WORK THIS EVENING, IT WAS ACTING UP AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557909December 6, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
THE REAR ROTORS WERE RUSTED AND CRAKCED, THE CALIPERS WERE FROZE OPEN, THIS WAS CAUSING ALL OF THE BRAKING TO BE MADE WITH THE FRONT BRAKES ONLY. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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