Buick Rainier Complaints

391 consumer complaints on file.

#10489079December 18, 2012
ELECTRICAL SYSTEM
THE SPEEDOMETER DOES NOT READ THE CORRECT SPEED. SOMETIMES WHILE TRAVELING AT 55MPH IT WILL STATE I AM ONLY GOING 40 WHILE OTHER TIMES IT WILL STATE I AM GOING 120. SOMETIME WHEN I START MY VEHICLE THE NEEDLE WILL READ BELOW 0 AND OTHERS IT WILL READ OVER 80 WHILE JUST IDLING. THIS ON TOP OF THE GAS GAUGE NOT READING ACCURATELY, STATING I AM ALMOST OUT OF GAS AFTER I JUST FILLED IT TELLS ME THERE IS SOMETHING MAJORLY WRONG WITH THE ELECTRONICS ON THIS MAKE. ALL I HAD TO DO WAS PUT IN THE WORDS "2005 BUICK RAINIER SPEEDOMETER GAS GAUGE FAILURE" AND FOUND WAY TO MANY INCIDENTS OF THE SAME PROBLEM. I CONTACTED BUICK AND THEY ARE GOING TO SEND ME TO HAVE IT LOOKED AT, I HAVE A FEELING THEY ARE GOING TO CHARGE ME. AND I THINK IT SHOULD BE THEIR RESPONSIBILITY SINCE IT SEEMS TO BE A PREVALENT ISSUE AND MY VEHICLE ONLY HAS 60K MILES ON IT FOR AN ALMOST 8 YEAR OLD CAR. IF I HAVE TO PAY FOR IT, IT WILL BE THE LAST GM CAR I PURCHASE. ESPECIALLY SINCE MY GRAND DAUGHTER IS GETTING OF DRIVING AGE AND I WANTED TO PASS THIS ON TO HER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487171December 3, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
DRIVERS DOOR WINDOW SCREECHES WHEN LOWERED, STOPS HALF WAY WHEN RAISED. HAS BECOME WORSE OVER THE PAST MONTH. NOW I MUST TRY HELPING IT BY HAND WHILE PUSHING THE UP BUTTON..NOW I AM AFRAID TO LOWER WINDOW FOR FEAR OF NOT BEING ABLE TO GET IT TO RAISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487162December 3, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2007 BUICK RAINIER. THE CONTACT STATED THAT WHEN OPENING OR CLOSING THE DRIVER SIDE WINDOW BY DEPRESSING THE WINDOW SWITCH, THE WINDOW WOULD STOP MIDWAY UP AND HE WOULD HAVE TO MANUALLY CLOSE IT BY PULLING ON THE GLASS. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V406000 (VISIBILITY:POWER WINDOW DEVICES AND CONTROLS) HOWEVER, DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. THE CURRENT MILEAGE WAS APPROXIMATELY 22,500..... UPDATED 02-20-13 *BF THE CONSUMER STATED THE DEALER REPLACED THE DRIVER'S DOOR REGULATOR. THE RECALL TO REPLACE WINDOW MODULE HAD NOT BEEN COMPLETED, YET. UPDATED 2/21/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486581November 30, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK RAINIER. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT ATTEMPTED TO REACTIVATE THE LIGHTS BUT TO NO AVAIL. THE CONTACT HAD TO HOLD THE SIGNAL IN ORDER TO HAVE THE HIGH BEAMS LIGHTS REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE RELAY NEEDED TO BE REPLACED BUT THE DEALER DID NOT HAVE THE PARTS AVAILABLE IN ORDER TO COMPLETE THE REPAIR. THE VEHICLE WAS REPAIRED SEVERAL MONTHS LATER. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486029November 26, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2006 BUICK RAINIER. THE CONTACT RECEIVED A RECALL NOTICED FOR NHTSA CAMPAIGN ID NUMBER: 12V406000 (VISIBILITY: POWER WINDOW DEVICES AND CONTROLS). THE CONTACT STATED THAT THE RECALL HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRED. THE CONTACT STATED THAT THE REPAIRS NEEDED TO BE DONE AS SOON AS POSSIBLE SINCE THE DRIVER DOOR FAILED TO UNLOCKED ELECTRONICALLY OR MANUALLY. THE APPROXIMATE FAILURE MILEAGE WAS 63,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 66,000. ...UPDATED 01/30/13 *BF UPDATED 2/5/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486903November 19, 2012
VEHICLE SPEED CONTROL
WHILE DRIVING AT AROUND 50 MPH THE SPEEDOMETER WENT DOWN TO ZERO. AFTER STOPPING AND STARTING AGAIN IT WENT TO 120 AND STAYED THERE. STARTING THE CAR NOW IT STAYS AT 120 MPH AND DOES NOT RETURN TO ZERO. THIS IS VERY SCARY AND DANGEROUS. I HAVE FOUND OUT THAT THIS HAPPENED TO SEVERAL GM CARS. WE ALSO FOUND OUT THAT IT WILL COST $500.00 TO $600.00 DOLLARS TO REPAIR. I THINK SOMEONE NEEDS TO CHECK THIS OUT AS A RECALL. THIS IS AN ITEM THAT SHOULD WORK 100% OF THE TIME ALL THE TIME AND A FAILURE FOR SOMETHING LIKE THIS IS JUST NOT RIGHT. PLEASE ADVISE WHAT CAN BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484694November 14, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2007 BUICK RAINER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V406000 (VISIBILITY:POWER WINDOW DEVICES AND CONTROLS) AND CALLED THE TO HAVE THE VEHICLE REPAIRED. THE DEALER STATED THAT THE PARTS WERE NOT YET AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THEY WERE NOT MANUFACTURING THE RECALL PARTS FOR THE VEHICLE. THE VEHICLE WAS NOT SERVICED UNDER THE RECALL. THE FAILURE MILEAGE WAS 76,000. UPDATED 12/14/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483968November 11, 2012
ELECTRICAL SYSTEM
IT IS A KNOWN FACT BY BUICK/GM THAT THERE IS A MAJOR ISSUE WITH THE INSTRUMENT CLUSTER/ELECTRICAL MAKE UP OF THIS VEHICLE. HUNDREDS OF PEOPLE ARE COMPLAINING OF ELECTRICAL ISSUES WITH THEIR VEHICLE, FIRST AND FOREMOST IS THE FAILURE OF THE INSTRUMENT CLUSTER. FROM WHAT WE HAVE DEDUCTED SO FAR, THIS IS AN ELECTRICAL ISSUE STEMMING FROM A GROUND SHORT NEAR THE RADIO. WE JUST CAN'T PINPOINT IT YET. SOME DAYS THE INSTRUMENT CLUSTER WORKS, SOME NOT. USUALLY STARTS WORKING ON A WET DAY - INDICATING THE GROUND SHORT. THERE IS NO EXCUSE FOR NOT RECALLING THIS, OTHER THAN THEY REALIZE HOW MANY WOULD BE INVOLVED. I SPENT THOUSANDS ON THIS VEHICLE AND NOW GM WILL NOT BACK THEIR PRODUCT. THE PROBLEM DIDN'T START UNTIL AFTER THE WARRANTY WAS PAST, SURPRISE SURPRISE. I HAVE TO USE A GPS SYSTEM WITH A SPEEDOMETER TO AVOID SPEEDING/GETTING FINED. ALL THE DEALERSHIPS AGREE - THE HOURS OF LABOR TO RESOLVE THIS ARE BEYOND MY POCKETBOOK. STEP UP AND ACKNOWLEDGE YOUR FAULT IN THIS, GM. NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483792November 9, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AFTER DRIVING FOR A APPROXIMATELY ONE HOUR AT 65-70 MPH ON THE INTERSTATE THE SPEEDOMETER READING DROPS OFF FROM 70 EVENTUALLY DOWN TO 0 MPH. UPON STOPPING AND RESTARTING THE ENGINE AT A REST STOP THE SPEEDOMETER RETURNS TO AN ACCURATE READING FOR A SHORT WHILE. I RELIED ON MY GARMIN GPS TO GIVE ME A SPEED APPROXIMATION WHEN THE SPEEDOMETER WENT OUT COMPLETELY. RELYING ON A ACCURATE SPEEDOMETER IS A CRITICAL SAFETY ISSUE ESPECIALLY AT NIGHT. WITHOUT THE GPS GIVING ME A SPEED READING IT WOULD BE NEXT TO IMPOSSIBLE TO JUDGE A SAFE SPEED IN THE DARKNESS ON A ROAD ILLUMINATED ONLY BY MY HEADLIGHTS. THIS DEFECT MUST BE SIMILAR TO OTHER MODELS IN THE GM FAMILY, TRAILBLAZER AND ENVOY. IF ONE PERSON WERE TO RELY ON THIS FAULTY SPEEDOMETER THEY MIGHT THINK THEY WERE DRIVING 40 WHEN IN ACTUALITY THEY COULD BE DRIVING IN EXCESS OF 70. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478256October 2, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 BUICK RAINIER. AFTER ADDING FUEL TO THE VEHICLE, THE CONTACT NOTICED THE FUEL GAUGE DISPLAYED EMPTY AND THE EMPTY FUEL TANK WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 11/14/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477144September 26, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUICK RAINIER. THE CONTACT STATED WHILE TRAVELING 30 MPH , BURNING FUMES STARTED TO EMIT FROM THE FRONT DRIVER DOOR. THE CONTACT MENTIONED THAT THE ELECTRONICS IN THE DOOR PANEL WERE NOT FUNCTIONING PROPERLY. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 52,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10476982September 25, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2004 BUICK RAINER. THE CONTACT STATED THAT AFTER TURNING THE VEHICLE OFF AND REMOVING THE KEY FROM THE IGNITION, THE ENGINE BLOWER CONTINUED RUNNING. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS DETERMINED THAT THE WIRES FOR THE HEATER BLOWER WERE BURNED OUT. THE MECHANIC ADVISED THE CONTACT THAT THE FAILURE COULD HAVE CAUSED THE VEHICLE TO CATCH ON FIRE. THE CONTACT THEN SPOKE TO THE DEALER AND WAS TOLD THAT THERE WERE NO RECALLS FOR THE ISSUE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 105,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10475284September 13, 2012
ELECTRICAL SYSTEM
SHORT CIRCUIT IN ELECTRICAL SYSTEM CAUSED OVERHEATING WHICH CAUSED DOOR LOCKS AND POWER WINDOWS TO SMOKE, PRODUCE ODOR IN CAR AND SHOW SIGNS OF FIRE DAMAGE ON DOOR. ALL WARNING SIGNS WERE LIT ON DASHBOARD. CAR WOULDN'T START FOR OVER 24 HOURS. WHEN IT DID WE DROVE IT TO A DEALER. UPON DRIVING, ALL BELLS AND WHISTLES WERE GOING WHILE DRIVING. THIS PARTICULAR PROBLEM HAS BEEN RECALLED AS OF AUGUST 2012, ID # 90864. I WAS TOLD THAT MY PARTICULAR VIN NUMBER WASN'T INCLUDED AND I THINK IT SHOULD BE. I WOULD LIKE TO BE REIMBURSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471675August 21, 2012
ELECTRICAL SYSTEM
THE SPEEDOMETER HAS BEGUN REGISTERING SIGNIFICANTLY HIGHER SPEEDS THAN THE VEHICLE IS TRAVELING. AT ONE POINT, A GPS DEVICE IN THE VEHICLE INDICATED A SPEED OF 55, AND THE SPEEDOMETER FOR THE VEHICLE REGISTERED MORE THAN 100 MPH. IN OTHER CASES, WHEN STANDING STILL, THE SPEEDOMETER SHOWED A SPEED OF 35 MPH. SUBSEQUENTLY, AND INTERMITTENTLY, THE SPEEDOMETER WORKS CORRECTLY, AND THEN REVERTS TO DEFECTIVE MODE. GM ADVISED THAT THE VEHICLE WAS OUT OF WARRANTY AND THAT THE COST OF REPAIR WOULD HAVE TO BE BORNE BY THE VEHICLE OWNER, EVEN IF IT WAS A SAFETY ISSUE. A GM DEALER IN VERMONT INDICATED THAT THE ENTIRE "BUNDLE" FOR THE INSTRUMENT PANEL WOULD HAVE TO BE REPLACED. WHEN GIVEN THE OK TO PROCEED, THE DEALERSHIP SAID THAT NEW BUNDLES WERE NO LONGER AVAILABLE, AND REBUILT BUNDLES WOULD HAVE TO BE USED - AND NONE WERE CURRENTLY AVAILABLE. THEY SUGGESTED LEAVING THE VEHICLE, REMOVING THE BUNDLE AND SENDING IT AWAY FOR REBUILDING, AND THEN INSTALLING IT BACK INTO THE VEHICLE. I DECLINED THAT OFFER. THE DEFECTIVE SPEEDOMETER PROBLEM CONTINUES TODAY, AND I HAVE TO BELIEVE THAT THE UNAVAILABILITY OF NEW BUNDLES, IF CORRECT, MEANS THAT THIS IS LIKELY A WIDESPREAD PROBLEM AND POTENTIALLY MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471822August 21, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
DRIVER'S DOOR MODULE, POWER DOOR LOCK AND POWER WINDOW SWITCHES FUNCTION INTERMITTENTLY AND BECAME INOPERATIVE. I TOOK IT TO DEALERSHIP AND THIS WAS THE PROBLEM. $422 TO FIXED. WAITING ON PART, AS IT WAS ORDERED TODAY. 8-21-12 NOTHING ON THE DRIVERS SIDE DOOR WORKS, THE WHOLE DOOR IS DEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470090August 10, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, SHE SMELLED AN ODOR OF BURNING WIRES. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE DEALER WAS NOTIFIED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE EXAMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000. UPDATED 10/10/12 *CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10467527July 24, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
1) FUEL GAUGE - THE FUEL GAUGE HAS DONE A 180, THE NEEDLE IS NOW UPSIDE DOWN. AND DOESN'T WORK REALLY. I SEARCHED THE INTERNET AND FOUND OUT THE THERE IS A RECALL ON 2005- 2007 BUICK RAINIERS BUT NOT ON MY 2004. MAYBE WITH MY COMPLAINT, MAYBE IT WILL INCLUDE 2004 MODELS. 2) DRIVES DOOR LOCK - THE CAR KEY WILL NO LONGER OPEN THE CAR DOOR. I CAN ONLY OPEN THE DOOR WITH THE REMOTE BUTTON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466574July 19, 2012
POWER TRAIN, SUSPENSION
THERE ARE TWO KINDS OF PROBLEMS I BROUGHT TO THE ATTENTION OF THE SERVICE DEPARTMENT SEVERAL TIMES SINCE PURCHASING THE VEHICLE BUT MECHANICS STILL CANNOT FIND WHAT IS CAUSING THE PROBLEMS. FIRST, MY VEHICLE STUTTERS WHEN I BACK UP AND TURN SLOWLY OR TURN FORWARD SLOWLY. IT DOES NOT DO IT EVERY TIME, JUST OCCASIONALLY SO THE MECHANICS DO NOT EXPERIENCE IT. SECOND, WHEN STOPPED AT A RED LIGHT FOR A FEW SECONDS, MY CAR FEELS LIKE IT HAS BEEN HIT IN THE BACK BUT WHEN I LOOK BACK TO SEE IF I'VE BEEN BUMPED, THERE IS NO VEHICLE BEHIND ME. IT FEELS LIKE THE POWERTRAIN OR ENGINE WANTS TO JERK FORWARD. I'VE TAKEN IT TO THE DEALERSHIP TWICE AND THEY SAY THEY HAVE FIXED THE PROBLEM, BUT IT CONTINUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465210July 11, 2012
STEERING
TL* THE CONTACT OWNS A 2007 BUICK RAINIER. THE CONTACT STATED THAT THE STEERING WHEEL EMITTED A SQUEAKING NOISE WHILE TURNING. THE NOISE WAS ALSO PRESENT WHILE DRIVING OVER BUMPS OR POTHOLES. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER THEY STATED THAT THERE WAS NO NOISE. THE FAILURE WAS NOT DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 68,000. UPDATED 08/28/12*LJ UPDATED 08/30/12 UPDATED 09/04/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464095July 3, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I RECENTLY WAS DRIVING MY VEHICLE WHEN I REALIZED THE SPEEDOMETER WAS INCORRECTLY WORKING. FOR A FEW DAYS IT WAS ACTING UP THEN STOPPED WORKING ALL TOGETHER. THEN A WEEK OR SO LATER THE GAS GAUGE READS EMPTY WHEN I HAD JUST FILLED IT. I AM VERY CONCERNED WITH THESE MATTERS FOR I USE THIS VEHICLE TO TRANSPORT 3 VERY SMALL CHILDREN AND BOTH ISSUES ARE VERY UNSAFE. I READ NOW THAT THERE ARE SEVERAL OTHER COMPLAINTS WITH THESE MATTERS ALONG WITH SEVERAL OTHER ISSUES WITH THE SAME MAKE OF VEHICLE. I WOULD THINK THAT GM WOULD OFFER A RECALL ON THESE ISSUES BECAUSE THEY ARE BOTH VERY EXPENSIVE TO HAVE FIXED. WHEN I PRICED THE SPEEDOMETER CLUSTER MY MECHANIC WANTED OVER 500.00 TO FIX AND I CURRENTLY CAN NOT AFFORD THESE COSTS DUE TO BEING OUT OF WORK ON MEDICAL LEAVE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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