Buick Park Avenue Complaints

1,366 consumer complaints on file.

#10367835November 25, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2003 PARK AVE ULTRA 3.8L SERIES II ENGINE OIL LEAK, SMELL OF BURNT OIL CONCERNED ABOUT ENGINE FIRE. LEAKS ABOUT 1 QUART OF OIL BETWEEN OIL CHANGES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365954November 16, 2010
STEERING
STEERING CONSISTENTLY VIBRATES AT LOW SPEED AND PARKING SPEEDS CONCERN FOR LOSS OF STEERING AT HIGHER SPEEDS TSB 990232007 NHTSA 608376 REPAIRED BY TSB DIRECTION ON 11-16-2010 BECAUSE OF GREATER EXPENSE OF HOSES AND LABOR FOR REPAIR, IT SHOULD BE A RECALL ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365436November 12, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 BUICK PARK AVENUE. THE CONTACT STATED THAT WHEN DRIVING 40-45 MPH, ALL THE LIGHTS ON THE INSTRUMENT PANEL ALONG WITH THE HEADLIGHTS WOULD SUDDENLY TURN OFF AND THEN BACK ON. THE CONTACT NOTICED THE PROBLEM EVERYTIME HE DROVE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER COULD NOT EXPLAIN THE FAILURE AFTER INSPECTION. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 78,500. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363044October 30, 2010
SUSPENSION, STRUCTURE, EQUIPMENT:MECHANICAL
TWO GABRIEL STRUT MOUNT KIT ITEM #142640 WERE INSTALLED IN A 2000 BUICK PARK AVENUE IN THE SPRING OF 2010 . BOTH STRUT MOUNTS FAILED AFTER ABOUT 5 MONTHS, ABOUT 3500 MILES. THE PASSENGER SIDE STRUT HAD PIERCED COMPLETELY THROUGH THE HOOD. BOTH STRUT MOUNTS WERE REPLACED, AGAIN NEW GABRIEL KIT #142640 WERE INSTALLED IN SEPTEMBER 2010. THE NEW STRUT MOUNTS ON BOTH SIDES FAILED IN OCTOBER 2010, THE PASSENGER SIDE STRUT WENT THROUGH, AND THE DRIVER'S SIDE STRUT DENTED THE HOOD. A REPLACEMENT HOOD WAS LOCATED BUT HAD NOT BEEN INSTALLED YET. THE HOLE IN THE HOOD HAD INCREASED IN SIZE AFTER THE SECOND FAILURE. I HAVE PHOTOS SHOWING THE MOUNT SEPARATING FROM THE STRUT AND THE DENT AND HOLE THE STRUT MADE IN THE HOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358226September 29, 2010
STEERING
RACK AND PINION BREAKAGE CAUSED BY RUST OUT OF COMPONENT DUE TO PLACEMENT OF AIR CONDITIONING SYSTEM DRAIN PIPE. CONDENSATE DRIPPED DIRECTLY ON COMPONENT AND CAUSED THE COMPONENT TO FAIL WHILE IN SERVICE CREATING STEERING HAZARD AND INABILITY TO CONTROL VEHICLE STEERING. VEHICLE WAS SERVICED AND RACK AND PINION HAD TO BE TOTALLY REPLACED DUE TO RUST OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358038September 28, 2010
STRUCTURE:FRAME AND MEMBERS
WHILE DRIVING ON A FOUR LANE HIGHWAY, I APPLIED THE BRAKES AND THE CAR PULLED VIOLENTLY TO THE LEFT. BEING ONLY A FEW BLOCKS FROM MY REPAIR SHOP, I SLOWLY DROVE THERE. THE MECHANIC TOOK THE CAR BACK ON THE ROAD AND WHEN BRAKED, PULLED MORE VIOLENTLY TO THE LEFT. UPON INSPECTION THE FRAME, ENGINE CRADLE SECTION, HAD BROKEN. IN 30 YEARS, THE MECHANIC HAD NEVER SEEN THIS HAPPEN. THE CAR HAS ONLY 65,000 MILES AND EVEN THOUGH IT IS A 1998 BUICK PARK AVENUE IT WAS IN GOOD SHAPE. UPDATED 10/05/10 *BF PICTURES RECEIVED. UPDATED 10/07/10 UPDATED 101810 *BF UPDATED IVOQ 10/21/10*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356011September 16, 2010
FUEL SYSTEM, GASOLINE
LEAKING GAS TANK THAT WAS MADE OF PLASTIC THAT WAS MADE FOR THIS SPECIFIC 1997 BUICK PARK AVE. ONLY... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354258September 1, 2010
TIRES
1994 BUICK PARK AVENUE, RIGHT FRONT TIRE BLEW OUT RIPPING THE FRONT FENDER OFF AND DAMAGING THE FRONT FENDER AND RIGHT FRONT PASSENGER DOOR. *BF (OHIO TRAFFIC CRASH REPORT #10-0457-90)*JB UPDATED 09/13/10*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348800August 11, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2003 PARK AVENUE S10 APPROPRIATE HANDLING-LETTER FROM REGARDING BUICK PROBLEMS *TGW THE CONSUMER STATED THE VEHICLE NEEDS A NEW MUFFLER AT A COST OF $500.00. THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. ALSO, THE VIEW SCREEN FOR THE TEMPERATURE/AIR DIRECTION WAS BARELY READABLE. *JB UPDATED 10/22/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348310August 9, 2010
VEHICLE SPEED CONTROL, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2001 BUICK PARK AVENUE. WHILE THE CRUISE CONTROL WAS SET AT 70 MPH HE ATTEMPTED TO DISENGAGE IT, THE VEHICLE ACCELERATED OVER 70 MPH. THE CONTACT STATED THAT HE ALSO EXPERIENCED FAILURE WITH THE VEHICLES HEAD LIGHTS, HIGH BEAMS AND THE FUEL GAUGE GAVE AN INCORRECT READING. WHEN THE VEHICLE WAS OUT OF FUEL THE GAUGE DISPLAYED FULL AND WHEN THERE WAS NO FUEL IT ALSO DISPLAYED FULL. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE MILEAGE WAS 86743 AND THE CURRENT MILEAGE WAS 88,651. UPDATED 3/7/11 *CN UPDATED 04/29/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347712August 5, 2010
ENGINE AND ENGINE COOLING
1997 BUICK PARK AVENUE WITH A DEFECTIVE ENGINE. DEALER INFORMED THE CONSUMER OF A MANUFACTURER DEFECT WHICH IS ANTI FREEZE LEAKING ONTO THE OIL CHAMBER CAUSING THE ENGINE TO OVERHEAT AND CAUSE A FIRE. *KB THE CONSUMER ALSO STATED THE WATER PUMP LEAKED, WHICH HAD TO BE REPLACED BECAUSE IT LEAKED ONTO THE FAN BELT WHICH CAUSED IT TO BREAK. (CONSUMER WROTE IN ON BEHALF OF HIS AUNT; OWNER OF THE VEHICLE) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346320July 30, 2010
AIR BAGS, STEERING:COLUMN
TL*THE CONTACT OWNS A 1995 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE AIR BAG DEPLOYED WITH NO WARNING. THE HORN WAS SOUNDING AND WOULD NOT TURN OFF. A TOW TRUCK WAS CALLED AND BEFORE IT ARRIVED THE VEHICLE CAUGHT FIRE AND SEEMED TO HAVE STARTED IN THE STEERING COLUMN. THE POLICE WERE CALLED, EXTINGUISHED THE FIRE AND FILED REPORT #10-24586. THE TOW TRUCK TOOK THE VEHICLE TO A STORAGE LOT. THE CONTACT STATED THAT THE VEHICLE WAS POSSIBLY DESTROYED. GENERAL MOTORS WAS CALLED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10327750April 27, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 1997 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN ACCELERATING WITHOUT DRIVER INTENT. HE THEN ATTEMPTED TO DEPRESS THE BRAKES AND THERE WAS A SLIGHT DECREASE IN SPEED; HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT ALSO HEARD AN UNUSUALLY LOUD POPPING SOUND AND THE VEHICLE BEGAN TO ACCELERATE AT A HIGHER RATE OF SPEED. THE CONTACT WAS FORCED TO DRIVE THE VEHICLE INTO A GRASSY FIELD TO AVOID A CRASH; HOWEVER, THE VEHICLE CRASHED INTO A TREE AT 90 MPH. THE VEHICLE WAS STILL ATTEMPTING TO ACCELERATE AFTER THE CRASH OCCURRED. THE VEHICLE WAS DESTROYED. THE DRIVER AND PASSENGER SUSTAINED MAJOR INJURIES AND WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A STATE TROOPER WAS CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#10323948April 6, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 BUICK PARK AVENUE. THE CONTACT WAS DRIVING AT APPROXIMATELY 30 MPH WHEN THE VEHICLE COMPLETELY SHUT OFF; ALL POWER STEERING AND BRAKES FAILED AS WELL. THE CONTACT SHIFTED INTO NEUTRAL AND PULLED OVER. HE RESTARTED THE VEHICLE AND IT FUNCTIONED NORMALLY. THE VEHICLE HAD NOT BEEN REPAIRED AND THE CONTACT HAD NOT CALLED THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318690March 17, 2010
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
S10 APPROPRIATE HANDLING RE PROBLEMS WITH 2003 BUICK PARK AVENUE POSSIBLE SAFETY RECALL ISSUE FOR INTAKE MANIFOLD AND GASKET. *KB THE CONSUMER STATED HE RECEIVED A CALL FROM A GM EXECUTIVE ASSISTANT RESPONDING TO A LETTER THAT WAS SENT TO THEM. SHE DISMISSED THE CONSUMERS CONCERN BECAUSE HE DIDN'T TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR THE REPAIR WHEN THE PARTS FAILED A SECOND TIME. HOWEVER, BOTH TECHNICIANS WHO REPAIRED THE MANIFOLD AND GASKET WITHIN A TWO- YEAR PERIOD TOLD THE CONSUMER THE OEM REPLACEMENT PARTS WERE SUBSTANDARD. THE PARTS WERE MADE OF PLASTIC AND HAD DEGRADED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319910March 15, 2010
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 1994 BUICK PARK AVENUE. ALL FOUR SUB FRAME BUSHINGS ON THE ENGINE HAVE RUSTED. TWO OF THEM HAVE BROKEN AND THE OTHER TWO ARE CLOSE TO BREAKING. THE CONTACT IS CONCERNED THE ENGINE WILL FALL OUT OF THE VEHICLE WILL DRIVING CAUSING A POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE ON THE VEHICLE WAS 12000O AND THE CURRENT MILEAGE WAS 120000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318613March 8, 2010
STEERING
2001 BUICK PARK AVENUE. CONSUMER REQUEST ANY RECALLS ON VEHICLE WITH STEERING PROBLEMS. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314329March 3, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
2003 BUICK PARK AVENUE. CONSUMER STATES POSSIBLE SAFETY DEFECT WITH THE INTAKE MANIFOLD AND GASKET. *TGW THE CONSUMER RECEIVED A CALL FROM A GMC EXECUTIVE ASSISTANT. THE CONSUMER STATED HIS CONCERN WAS DISMISSED BECAUSE THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR THE REPAIR WHEN THE PROBLEM OCCURRED A SECOND TIME AND WAS OUT OF WARRANTY. HOWEVER, BOTH TECHNICIANS WHO REPAIRED THE MANIFOLD AND GASKET WITHIN A TWO YEAR PERIOD STATED THE REPLACEMENT PARTS WERE SUBSTANDARD DUE TO THEM BEING MADE OF PLASTIC AND HAD DEGRADED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315369March 2, 2010
ENGINE AND ENGINE COOLING:ENGINE
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I HAD A 1995 BUICK PARK AVENUE AND MINE CAUGHT ON FIRE EXACTLY AS IS DESCRIBED IN YOUR RECALL NEW RECALL OF BUICKS- HOWEVER I DID NOT SEE MINE INCLUDED IN YOUR LIST AND I THINK IT IS IMPORTANT THAT YOU KNOW THIS. I WAS ON MY WAY TO A RESTAURANT TO MEET WITH A CLIENT AND WAS FORTUNATELY ABLE TO PULL OFF THE STREET INTO A PARKING LOT. ANOTHER TRUCK PULLED IN THAT HAD AN EXTINGUISHER AND HE PUT IT OUT BEFORE THE FIRE DEPARTMENT GOT THERE. IT WAS TOTALED. I HAD A TOWED TO AN AUTO REPAIR FACILITY WHERE IT WAS JUNKED FOR PARTS (I SIGNED THE TITLE OVER TO THEM). [XXX] I DO NOT RECALL THE DATE - I WOULD HAVE TO PULL THE COPY I MADE OF THE CAR TITLE. SO I AM JUST PUTTING A GUESS BELOW SO I CAN SUBMIT THE FORM. I CAN PROVIDE A COPY OF THE TITLE, THE AUTO REPAIR COMPANY OWNER NAME AND CONTACT INFO AND VIN IF YOU WANT IT ...JUST CALL OR EMAIL. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10296637December 21, 2009
STRUCTURE:FRAME AND MEMBERS, STEERING, SUSPENSION:FRONT
THREE OF THE FOUR REAR SUB-FRAME BOLTS RUSTED AWAY, ALLOWING THE SUB-FRAME TO DROP ON ONE SIDE AFFECTING THE ALIGNMENT OF THE FRONT WHEELS. THIS IS DUE TO THE FACT THAT THE LOWER CONTROL ARM FOR THE SUSPENSION IS ATTACHED TO THE SUB-FRAME. IF THE FOURTH BOLT WAS RUSTED AS BAD AS THE OTHER THREE, THE WHOLE ENGINE AND TRANSMISSION WOULD DROP ALONG WITH THE LOWER CONTROL ARMS AND STEERING LINKAGES DISMOUNTING CAUSING TOTAL LOSS OF STEERING. PLEASE CALL OR E-MAIL FOR VIN #-- I AM AWAY FROM HOME AND DO NOT HAVE VIN AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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