Buick Park Avenue Complaints

1,366 consumer complaints on file.

#894638August 17, 2001
TIRES
GOODYEAR, CONQUEST TIRES, P225/60R16, DOT UNKNOWN, ORIGINAL EQUIPMENT ON A 2001, BUICK, PARK AVENUE WITH 150 MILES. ON WAY HOME AFTER PURCHASING VEHICLE NOTICED IT SHAKING. DEALER SAID THIS WAS DUE TO 2 FRONT TIRES HAVING HARD SPOTS, AND THEY CAN'T BE BALANCED. REPLACEMENTS NOT AVAILABLE FOR UP TO 3 MONTHS, DEALER PUT THOSE 2 TIRES ON THE BACK OF VEHICLE.*AK DUE TO THE WAIT TIME FOR TIRES, CONSUMER REPLACED TIRES WITH ANOTHER BRAND, SERVICE MANAGER STATED THEY COULD NOT HELP WITH COST BECAUSE TIRES WERE NOT FROM GM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749985August 7, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE RIGHT AND LEFT MIRROWS DO NOT COLLAPSE IF IT RUN INTO SOMETHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893650August 7, 2001
ELECTRICAL SYSTEM:HORN, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, PARKING BRAKE
WHEN VEHICLE IS COLD HORN IS INOPERABLE. MANUFACTURER HAS BEEN NOTIFIED.*AK PARKING BRAKE WILL NOT ENGAGE AT TIMES, DEALER REPLACED. PASSENGER WINDOW WILL NOT WORK FROM PASSENGER SIDE, DEALER REPLACED DOOR MODULE. CONSUMER THINKS THAT THERE IS AN EXHAUST LEAK AND IT IS CAUSING A LOUD CLATTER UNDER LIGHT ACCELERATION WHEN COLD. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749035July 24, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON TWO OCCASSIONS, ONE ON DRY PAVEMENT, ONE ON WET, IN A PANIC STOP SITUATION, THERE WAS LITTLE OR NO BRAKING FOR A TIME. IT WAS AS IF THE ABS STARTED ON THE WRONG CYCLE (NO BRAKING). THE STOPPING DISTANCE WAS INCREASED SIGNIFICATLY IN BOTH CASES. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748988July 23, 2001
STEERING:RACK AND PINION
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562016July 17, 2001
TIRES:TREAD/BELT
THREE OF THE FOUR ORIGINAL GOODYEAR EAGLE LS TIRES WERE SEPARATED RESULTING IN STEERING WHEEL SHIMMY, THE CONSUMER REPLACED ALL FOUR TIRES AND IS REQUESTING REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562086July 16, 2001
SEATS, SEAT BELTS:FRONT:ANCHORAGE, ELECTRICAL SYSTEM, POWER TRAIN, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:DOOR
THE SEAT MATERIAL IS COLLAPSING, CONSUMER BELIEVES THIS PROBLEM TO BE A SERIOUS SAFETY CONCERN BECAUSE THE SEATS ARE CONNECTED TO THE SEAT BELT, WHICH ALSO AFFECT THE ELECTRICAL SYSTEM CAUSING THE SEATS TO MOVE INTO ANOTHER POSITION, DISREGARDING PROGRAMMED SETTINGS, WHICH CAUSES THE MIRRORS TO CHANGE THEIR PRE-PROGRAMMED POSITION WHILE DRIVING, CONSUMER FEELS SHE HAS BEEN GETTING THE RUN AROUND FOR THE PAST SIX MONTHS.*JB EXAMPLES OF ELECTRICAL PROBLEMS INCLUDE: DOORS DO NOT LOCK, WINDOWS GET STUCK. *SLC CONSUMER STATES THAT THE SEATBELT WOULD NOT MOVE FROM ITS STANDARD POSITION. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748409July 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICAL WAS PARKED WITH ENGINE RUNNING, IT POPPED INTO GEAR AND ROLLED AWAY, MAKING IMPACT WITH NEIGHBORS HOUSE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748322July 12, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM
IN LATE 1999 I BEGAN TO HAVE PROBLEMS WITH THE STEERING AT LOW SPEEDS. IT CONTINUALLY GOT WORSE UNTILL THE POWER STEERING WOULD GO OUT COMPLETELY AT SPEEDS BELOW 20MPH. THE DEALERSHIP HAS REPLACED THE ENTIRE STEERING SYSTEM THREE TIMES. THE DEALERSHIP HAS BEEN IN CONTACT WITH BUICK OVER THE LAST SIX MONTHS, AND THEY TRIED EVERYTHING THE BUICK TECHNICAL PEOPLE SUGGESTED. HOWEVER, THE PROBLEM CONTINUES. THE CAR HAS BEEN TAKEN OFF OF THE ROAD BECAUSE IT IS UNSAFE. AT THIS POINT BOTH BUICK AND THE DEALERSHIP HAVE STATED THAT THE CAR IS NOT REPAIRABLE, AND THAT THEY DO NOT KNOW WHAT THE PROBLEM IS. NO ONE FROM BUICK HAS EVER COME TO BECKLEY TO LOOK AT THE VEHICLE. ALL OF THEIR INPUT HAS BEEN OVER THE TELEPHONE. I AND THE DEALERSHIP BOTH FEEL THAT WHATEVER THE PROBLEM IS, IT MOST LIKELY IS NOT CONFINED TO THIS ONE CAR. THE CAR IS A SAFETY HAZARD BECAUSE ONE NEVER KNOWS WHEN THE POWER STEERING WILL GO OUT COMPLETELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892581July 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING IN HEAVY RAIN VEHICLE BECOMES HARD TO SLOW DOWN. CONTACTED DEALER ,AND DEALER STATED THAT THERE WAS NOTHING WRONG WITH VEHICLE.*AK IT TAKES APPROXIMATELY 150 TO 200 YARDS BEFORE CONSUMER BEGANS TO FEEL VEHICLE TO SLOW DOWN, CONSUMER WAS INFORMED THAT PERFORMANCE OF VEHICLE IS NORMAL AND WAS INFORMED THAT NEW PADS WOULD NOT CORRECT THE PROBLEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561928July 9, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM, TIRES, STRUCTURE:BODY:DOOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, FUEL SYSTEM, GASOLINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
BRAKE PADS AND ROTORS REPLACED, REAR BRAKES ADJUSTED, HOWEVER BRAKES STILL SQUEAK, MASTER CYLINDER HAS LEAKED TWICE. OIL PAN LEAKS, ENGINE OVERHEATED, FAN CONTROL MODULE FAILURE. AIR CONDITIONER INOPERABLE DUE TO FAULTY CORE AND EVAPORATOR. CONSUMER STATES TIRES WERE BAD, ONE TIRE EXPERIENCED A LEAK, FAULTY VALVE STEM, NO SPECIFIC TIRE INFORMATION GIVEN. EXHAUST PIPE FAILURE, REPLACED FUEL FILTER, INTAKE MANIFOLD LEAKED AND WAS REPLACED. BATTERY AND GENERATOR ASSEMBLY REPLACED. STEERING GEAR FAILURE. TRANSMISSION COOLING LINES LEAKED. ROCKER PANELS RUSTED AND WERE REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748080July 8, 2001
TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, UNKNOWN OR OTHER
NATURE OF PROBLEM: I PURCHASED A LEMON!! I PURCHASED A 1993 BUICK PARK AVENUE ON 2/21/98 FOR $12,800.00 (ALONG WITH MY HUSBANDS 1991 JEEP WRANGLER) FROM STEPHENS BUICK/JEEP. AT THAT SAME TIME I PURCHASED AN EXTENDED WARRANTY FOR 48 MONTH OR 40,000 MILES, CLASSIC JCX FOR $1,466.00. SINCE THE DATE OF PURCHASE, I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR. HERE IS A LIST OF PROBLEMS IN DATE ORDER:1) 2/23/98 REPLACED BRAKE ROTORS AND BRAKE PADS (I DONT THINK THIS WAS ON ALL 4 WHEELS)3) 3/11/98 REPAIR TIRE LEAKING ALIGN FRONT END (I HAD TO PERSIST ON GETTING TIRED CHECKED OUT)4) 7/06/98 A/C INOP REPLACED A/C CORE & EVAPORATOR (A/C DIDNT WORK AT ALL)5) 6/24/99 SEAL FRONT EXHAUST PIPE / REPLACE (CONTINUED TO COMPLAIN ABOUT SOME LEAK IN FRONT OF CAR)6) 10/8/99 DUE TO EXTREME RUST ON ROCKER PANELS AND LOW MILEAGE ON CAR REPLACE R/L ROCKER PANELS7) 10/28/99 THE ANTENNA WAS INOP AFTER THE REPLACEMENT OF ROCKER PANELS. REPLACED NEW POWER ANTENNA8) 12/14/99 REPLACED GENERATOR ASSEMBLY / <DISMOUNT TIRE (LEAKY SINCE 3/98), CLEAN BEAD, INSTALL NEW VALVE STEM/REMOUNT/BALANCE> CHECK CHARGING SYSTEM AND REPLACED BATTERY REPLACED FUEL FILTER/FUEL INJECTED.9) 7/18/200 COMPLAINED ABOUT SOME CLUNKING NOISE ON RIGHT FRONT END WHEN ESPECIALLY TURNING SHARP TURNS. *LEFT FROM WHEEL BRG REPLACED/NOISY/CLEANED AND ADJUSTED REAR BREAKS. BREAKS STILL CONTINUE TO SQUEAK10) 3/12/2001 MANY PROBLEMS BROUGHT TO THE ATTENTION OF THIS DEALER SHIP1. OIL PAN (SEE 3/3/98) INTAKE MANIFOLD/STEERING GEAR/BRAKE MASTER CYLINDER LEAKING R.2. LEAKY UPPER/LOWER INTAKE MANIFOLD REPLACED INTAKE MANIFOLD3. LEAKY MASTER CYLINDER REPLACED MASTER CYLINDER4. LEAKY TRANSMISSION COOLER LINES WARRANTY COMPANY DENIED TO REPAIR/REPLACE5. FAN CONTROL MODULE WARRANTY COMPANY DENIED TO REPAIR/REPLACE *DUE TO THE FACT THE TRANSMISSION COOLER LINES AND FAN CONTROL MODULE WERE NOT REPLACED, THE CAR IS TOTALLY INOP. THE ENGINE OVER HEATS BADLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891835July 2, 2001
SUSPENSION:FRONT
VEHICLE DRIFTS TO THE RIGHT. SERVICE MANAGER AT DEALER CONFIRMED BY TEST DRIVING THE VEHICLE. VEHICLE CAN'T BE ALIGNED. REASON UNKNOWN. MANUFACTURER STATED CONSUMER HAS TO KEEP BOTH HANDS ON STEERING WHEEL TO KEEP IT FROM DRIFTING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747667July 2, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SEVERE VIBRATION WHEN BRAKING. VIBRATIONS FELT IN STEERING AND PASSENGER SEATING. THIS 3 YEAR OLD VEHICLE HAS ONLY 25,000 MILES. THE BRAKE ROTORS SHOULD NOT BE DEFECTIVE AT SUCH A LOW MILEAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747668July 2, 2001
UNKNOWN OR OTHER
ASH TRAY LATCHING MECHANISM FAILED. TRAY IN OPEN POSITION. POTENTIAL HAZARD IN THE EVENT OF A CRASH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747669July 2, 2001
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DRIVERS SIDE SEAT HEATER FAILED. THIS COMPONENT SHOULD NOT HAVE FAILED ON A THREE YEAR OLD VEHICLE WITH 25,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561815June 28, 2001
SEAT BELTS:FRONT:WEBBING
CONSUMER RECEIVED A RECALL NOTICE REGARDING A REPAIR TO THE FRONT SEAT BELTS(00V-117). DEALER HAS BEEN CONTACTED TWICE, HOWEVER HAS NOT INFORMED CONSUMER AS TO WHEN THE VEHICLE CAN EXPECT REPAIRS. YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891206June 26, 2001
SEAT BELTS:FRONT:RETRACTOR
AT 21,470 MILES, DRIVER'S SIDE SEAT BELT WILL NOT RETRACT WHEN USED, AND PASSENGER'S SEAT BELT INTERMITTENTLY WILL NOT RETRACT FROM RETRACTOR. DEALER AND MANUFACTURER WERE NOTIFIED. *AK PASSENGERS RIGHT FRONT LAP BELT IS NOT STUCK AND WILL NOT RELEASE, DEALER STATED IN THE BEGINNING THAT HE WOULD CORRECT THE PROBLEM, HOWEVER WHEN HE FOUND OUT THE COST, HE DECLINED HIS OFFER. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890919June 21, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
IT DOES NOT MATTER IF TANK IS FULL OR EMPTY FUEL BACKS UP IN NECK, AND WILL SHUT OUT ONTO WHOMEVER IS STANDING IN FRONT OF GAS NOZZLE. DEALER REPLACED FUEL FILLER NECK. WAS REPLACED IMMEDIATELY AFTER FUEL FILLER NECK NEEDED REPLACING AGAIN. CONSUMER FEELS THERE IS A MANUFACTURER'S DEFECT. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746931June 16, 2001
SEAT BELTS:FRONT:ANCHORAGE
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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