Buick Lucerne Complaints (2008)

218 consumer complaints on file.

#10594776May 29, 2014
TIRES
ONE TIRE SHREDDED AT 70 MPH WITH LESS THAN 12,000 MILES ON THEM. HAD FULL PRESSURE ONE MOMENT AND FAILED THE NEXT. I NOTICED ALL 3 OTHER TIRES DEVELOPED BUBBLES CLOSE TO THE TREAD AND 2 OTHERS STARTED LEAKING A WEEK LATER. SUMITOMO DEALER LOCALLY REFUSED TO REPLACE OR HONOR WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594201May 27, 2014
VEHICLE SPEED CONTROL
WHILE ACCELERATING ON THE ON RAMP TO A BUSY INTERSTATE HIGHWAY, ACCELERATOR PEDAL STUCK TO FLOOR. (NO FLOOR MATS OR OTHER ITEMS WERE IN THE ANY WAY RESPONSIBLE FOR THIS.) CAR CONTINUED ACCELERATING, AND PEDAL CONTINUED TO STICK TO THE FLOOR DESPITE REPEATED ATTEMPTS TO GET IT TO RELEASE. RPM'S WERE OVER 4500. SINCE I COULDN'T GET THE ACCELERATOR PEDAL TO RELEASE, I SHIFTED TO NEUTRAL. ABOUT 20 SECONDS AFTER SHIFTING, RPM'S WENT DOWN TO NORMAL AND PEDAL RELEASED. AT THAT TIME I COULD GET THE CAR TO SLOW DOWN TO A NORMAL SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594231May 27, 2014
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STARTED THE IGNITION AND A FEW MOMENTS LATER THE ENGINE STALLED. THE CONTACT WAS A CERTIFIED MECHANIC, WHO REPLACED THE BURNED FUEL PUMP RELAY SWITCH. THE FAILURE RECURRED TWICE AND THE VEHICLE WAS REPAIRED EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10593646May 23, 2014
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED WHILE TRAVELING 55 MPH, THERE WAS A BURNING SMELL THROUGHOUT THE VEHICLE. A PRIVATE MECHANIC REPLACED THE STARTER RELAY SWITCH; HOWEVER WHEN THE CONTACT STARTED THE VEHICLE THE FOLLOWING DAY THE FUSE BOX WAS BURNED OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583797April 22, 2014
ELECTRICAL SYSTEM
2008 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO DOOR LOCKING PROBLEMS. *SMD THE CONSUMER STATED THE DOORS WOULD LOCK ON THEIR OWN. A FEW WEEKS AGO, THE DOORS LOCKED WITH THE CONSUMER STILL INSIDE THE VEHICLE, AND SHE WAS UNABLE TO GET OUT, EVEN THOUGH SHE PRESSED THE UNLOCK BUTTON. THE DOOR LOCK PROBLEM WAS INTERMITTENT. ALSO, THE VEHICLE STALLED, AND THE VEHICLE HAD TO BE TOWED. THE IGNITION , MODULE WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576944April 2, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EXTERIOR LIGHTING
INSTRUMENT PANEL GAUGES ARE DIFFICULT TO READ ON 2008 BUICK LUCERNE I HAVE A 2008 BUICK LUCERNE WITH AN INSTRUMENT PANEL LIGHTING PROBLEM. MOST OF THE TIME THE GAUGES ARE VERY DIFFICULT TO READ. BUICK HAS AN ONGOING PROBLEM WITH THIS PROBLEM. THE EARLIEST CARS THAT I'VE FOUND TO EXHIBIT THIS PROBLEM ARE 2003 BUICKS. THE LATEST IS 2013. BUICK DOES NOT ACKNOWLEDGE THIS PROBLEM AND STONEWALLS WHEN ASKED TO ASKED CORRECT IT. I BELIEVE IT IS A SAFELY ISSUE AND SHOULD BE CORRECTED. BELOW ARE TWO OF THE MANY SITES WHERE OWNERS ADDRESS THE PROBLEM. HTTP://CAR-AND-SAFETY.COM/BUICK-DIGITAL-INSTRUMENT-PANEL.HTM HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2006/BUICK/LUCERNE/INSTRUMENT+PANEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567194February 27, 2014
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
CAR WOULD NOT START, AND THE FUEL RELAY FUSE HAD BLOWN, DAMAGING THE FUSE BOX. FUSE WAS REPLACED AND ON DEC 4, 2013 THE CAR WOULD NOT START AGAIN. NEW FUSE BLOCK HAD TO BE INSTALLED. MECHANIC'S DIAGNOSES SAID THE FUEL PUMP WAS NOT RECEIVING GOOD VOLTAGE AT TIME, FURTHER INSPECTION AND TESTING SHOWED UNDER THE REAR SEAL LEFT SIDE FUSE BLOCK IS RECEIVING GOOD VOLTAGE BUT SENDING A LOW VOLTAGE SIGNAL TO THE FUEL PUMP. FURTHER INVESTIGATION SHOWS A BURNT AND MELTED HIGH RESISTANCE CONNECTION AT THE FUEL PUMP RELAY. NORMALLY, I UNDERSTAND THE FUSE NEXT TO THE RELAY SHOULD HAVE BLOWN. PROBLEM SEEMS TO STEM WITH THE FUSE BOX AND THERE WAS ONLY ONE AVAILABLE IN THE UNITED STATES ON 12/4/2013 WHICH I GOT. MY MECHANIC WAS TOLD THEY ARE ON NATIONAL BACKORDER AND IT COULD TAKE UP TO 6 MONTHS TO RECEIVE ONE. SO THERE IS AN OBVIOUS PROBLEM WITH THESE FUSE BOXES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555863December 12, 2013
SEATS, STRUCTURE:BODY, VISIBILITY/WIPER
SOMETIME BETWEEN 1998 AND 2008 THE BUICK LINE, AND ALMOST ALL OTHER LINES, ENLARGED THE SIZE OF THE COLUMNS SUPPORTING THE ROOF, MODIFIED THE FRONT SIDE WINDOWS TO ADD A SMALL TRIANGLE OF MATERIAL AT THE FRONT OF THE WINDOWS, AND RAISED THE HEIGHT OF THE SIDE MIRRORS AND RAISED THE HEIGHT OF THE "DASH" ABOVE THE INSTRUMENT CLUSTER. I AM IN EXCESS OF 6 FT TALL AND THIS HAD LITTLE IMPACT ON MY FIELD OF VISION. MY WIFE IS LESS THAN 5 FT AND AGE IS TAKING A TOLL ON BOTH OF US AND THIS HAS A SEVERE IMPACT ON HER FIELD OF VISION, EVEN WITH THE USE OF BOOSTER PILLOWS. THE CURRENT MODELS HAVE THE SAME DESIGN FLAW, EXCEPT FOR THE HONDA CIVIC AND THE FORD FUSION. I HAVE PERSONALLY "TESTED" THIS CONDITION BY LOCATING MYSELF AT AN INTERSECTION WHERE SEVERAL CRASHES, SOME FATAL, AND "SCROOCHING" DOWN AS BEST I COULD TO SIMULATE A 5 FT PERSON WITH THE SEAT AT ITS MAX HEIGHT, AND THERE IS A CRITICAL LOSS OF VISIBILITY, PARTICULARLY TO THE RIGHT. THERE WERE THREE CRASHES, ALL INVOLVED SENIORS, THAT WERE IN A COLLISION BECAUSE THEY PROCEEDING, AFTER STOPPING, TO CROSS THE INTERSECTION IN FRONT OF ONCOMING TRAFFIC. I HEARTILY SUPPORT YOUR PROPOSAL TO DEVELOP SOME TYPE OF RECOMMENDATIONS, OR "RATING", FOR VEHICLES THAT ARE THE MOST APPROPRIATE FOR SENIORS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554201November 30, 2013
STRUCTURE:BODY:DOOR
WENT TO OPEN DRIVER SIDE DOOR WHEN THE HANDLE PULLED OUT FROM THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549325October 24, 2013
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE, SHE MANUALLY LOCKED THE PASSENGER AND THE REAR DOORS. WHEN THE CONTACT RETURNED TO THE VEHICLE, THE DOORS WERE UNLOCKED. THE VEHICLE WAS TAKEN TO TAKEN TO THE DEALER FOR DIAGNOSIS. THE CONTACT WAS ADVISED THAT THE LATCH LOCK ASSEMBLIES WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 56000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536081August 19, 2013
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
MY CAR DROVE PERFECTLY FINE IN THE MORNING. EARLY AFTERNOON I WENT TO DRIVE THE CAR AND ALTHOUGH IT CRANKED, IT DID NOT AND WOULD NOT START. I TOOK IT THE DEALER WHO INFORMED ME THAT THE FUEL PUMP PULLED TOO MUCH AMPERAGE, CAUSING THE RELAY AND THE FUSE BOX TO BURN. HE STATED I WAS LUCKY THE CAR DID NOT CATCH ON FIRE. HE FURTHER ADVISED ME THAT I HAD TO CHANGE ALL THREE PARTS AT A COST OF OVER $1600!! I DID FURTHER RESEARCH AND DISCOVERED THAT THIS IS A KNOWN AND COMMON PROBLEM WITH THE 2008 BUICK LUCERNE. I AM AMAZED THAT I WAS NOT ADVISED OF THIS POTENTIAL LIFE THREATENING PROBLEM AND THAT EVEN WITH THE KNOWLEDGE, GM DID NOT ISSUE A RECALL. I HAVE ASKED GM TO PAY FOR THE FIXING OF THIS PROBLEM, BUT THUS FAR THERE HAS NOT BEEN ANY DECISION AS TO WHAT THEY WILL DO. I NEED GM TO FIRST PAY TO FIX THE PROBLEM, AND SECOND TO ISSUE A RECALL BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525035July 15, 2013
WHEELS, TIRES
OWNER PUT NEW GOODYEAR ASSURANCE TIRES ON THE VEHICLE ON 12/31/10 AT A GOODYEAR DEALERSHIP. IN SPRING 2013 ALL FOUR TIRES STARTED LOSING AIR, AND THE LOW TIRE PRESSURE LIGHT ON THE DASH ILLUMINATED. THE OWNER BROUGHT THE CAR BACK TO THE GOODYEAR DEALER, WHO STATED THAT THE TIRES ARE FINE, BUT THAT THE OEM CHROME WHEELS ARE DEGRADING, CAUSING SMALL GAPS FOR THE AIR TO LEAK OUT. NOW IN SUMMER 2013 THE AIR LEAKS OUT SO QUICKLY THAT THE LOW TIRE PRESSURE LIGHTS COME ON IN LESS THAN ONE WEEK AFTER A COMPLETE REFILLING. THE GOODYEAR DEALER STATES THAT THE ONLY WAY TO FIX THIS PROBLEM WILL BE TO REPLACE THE WHEELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523874July 9, 2013
VISIBILITY/WIPER, SUSPENSION
I WAS STOPPED WITH ENGINE RUNNING AND AIR CONDITIONER FAN ON HIGH. I TURNED THE WIPERS ON TO CLEAN WINDSHIELD. IMMEDIATELY I WAS OVERCOME WITH EXTREME BURNING IN MY EYES I COULD NOT OPEN THEM. I REACHED FOR DOOR HANDLE AND GOT OUT. I WAS IN A PANIC, HAVING NO IDEA WHAT HAPPENED. I ASKED 2 PEOPLE FOR HELP,THE SECOND PERSON CAME TO MY CAR AND WE SEARCHED CAR FOR SOMETHING BURNING AND FOUND NOTHING. I WAS AFRAID TO GET BACK INTO MY CAR.I HAVE NEVER EXPERIENCED A BURNING IN MY EYES AS THIS. I FELT HELPLESS BECAUSE NO ONE WITNESSED THIS FREAK INCIDENT. FINALLY I USED WET PAPER TOWELS AND COVERED ALL THE AC VENTS AND DROVE HOME IN FEAR THAT IT WAS GOING TO HAPPEN AGAIN. THERE IS NO DOUBT WHAT SO EVER IF I WAS DRIVING WHEN THIS HAPPENED I WOULD OF CRASHED. I COULD NOT SEE. WHEN TUBING BROKE THE FLUID LANDED ON A HOT ENGINE PAET AND THE WATER EVAPORATED AND THE METHANOL VAPORS CAME THROUGH THE AC VENTS DIRECTLY INTO MY FACE. THE BUICK DEALER DIDN'T MENTION OR DISCUSS THIS PLASTIC TUBING BE REPLACED. HE JUST PUT A PIECE OF RUBBER TO HOLD THE ENDS OF BROKEN PLASTIC TUBING. IM VERY UNCOMFORTABLE USING WIPERS NOW BECAUSE AS I MENTIONED IF IT WERE TO HAPPEN WHILE DRIVING I MIGHT AS WELL BE BLIND. I WANT TO KNOW IF THE TUBING IS NOT SUPPOSE TO EVER BREAK AND MORE SO, WHY DID IT COME THROUGH THE AC VENTS THAT WAS ON HIGH.? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523251July 5, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE DRIVER'S SIDE DOOR HANDLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507357April 6, 2013
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
WHEN MY WIFE WAS PARKING THE CAR IN A SHOPPING CENTER PARKING LOT, THE ENGINE ROARED (EVEN THOUGH SHE HAD HER FOOT ON THE BRAKE) AND THE VEHICLE JUMPED OVER THE CURB AND STRUCK SMALL BUSHES AND TREES IN THE MEDIAN BETWEEN THE STEIN MART AND HOME DEPT PARKING LOTS CAUSING DAMAGE TO THE FRONT GRILL AND DRIVER SIDE FRONT FENDER. MY WIFE WAS NOT INJURED LUCKILY. HAD THIS EVENT OCCURRED UNDER NORMAL DRIVING CONDITIONS SOMEBODY COULD HAVE BEEN SERIOUSLY INJURED AND OR KILLED DEPENDING UPON THE CIRCUMSTANCES. I HAD A SIMILIAR INSTANCE ABOUT A YEAR AGO WHEN THE CAR SURGED FORWARD WHILE I WAS STOPPED AT A INTERSECTION. MY FOOT WAS ON THE BRAKE AND I GOT THE CAR STOPPED. I CONTINUED TO DRIVE THE CAR AND DID NOT EXPERIENCE ANY FURTHER PROBLEMS. I THOUGHT IT MIGHT HAVE BEEN A STUCK ACCELERATOR LINKAGE THAT CLEARED. I'VE SINCE LEARNED THE NEWER VEHICLES ARE DRIVE BY WIRE CONTROLLED. THEIR IS NO DIRECT THROTTLE LINKAGE FROM THE GAS PEDAL. THE VEHICLE IS CURRENTLY AT A BUICK DEALERS BODY SHOP BEING REPAIRED.. THEIR SERVICE MANAGER STATED THEY WOULD READ THE COMPUTER CODES AND USE A SCAN TOOL TO DETERMINE WHAT CAUSED THE ACCIDENT. AN ACCIDENT REPORT WAS RECORDED BY THE LOCAL POLICE DEPARTMENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10502692March 13, 2013
SERVICE BRAKES
THE BRAKE LIGHTS WOULD PERIODICALLY COME ON WHILE DRIVING WITHOUT ME TOUCHING THE BRAKE PEDAL AT ALL. IT ALSO CONTINUALLY TRIPPED MY CRUISE CONTROL. GM DEALERSHIP DID THE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496477February 5, 2013
ELECTRICAL SYSTEM
AS I WAS TURNING A CORNER IN THIS VEHICLE THE ENGINE SUDDENLY STOPPED RUNNING. AS I WAS ON A LIGHTLY TRAVELED STREET INSIDE A DEVELOPMENT I WAS ABLE TO STOP NEAR THE CURB. I ATTEMPTED TO RESTART THE CAR BUT IT WOULD NOT START. I CALLED FOR ASSISTANCE AND A FLAT BED TOW TRUCK CAME AFTER 1 HOUR. THE CAR WAS TAKEN TO A BUICK DEALER THAT I NORMALLY USE. THE PROBLEM WAS DIAGNOSED AS THE FAILURE OF THE IGNITION MODULE AND 3 IGNITION COILS THAT WERE SUPPOSEDLY DAMAGED BY THE FAILING IGNITION COIL. I FEEL THAT THIS IS A SERIOUS PROBLEM AS THE SUDDEN LOSS OF POWER CAUSED THE POWER STEERING AND BRAKING TO CEASE. IF I HAD BEEN ON A BUSY HIGHWAY OR INTERSTATE IT COULD HAVE RESULTED IN AN CRASH AS A RESULT OF THE LACK OF CONTROL OF THE VEHICLE. I BELIEVE I WAS FORTUNATE TO BE ON A LIGHTLY TRAVELED ROAD INSIDE A DEVELOPMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489149December 18, 2012
FUEL/PROPULSION SYSTEM
FUEL GAUGE IS INACCURATE. READS UP TO 1/4 TO 1/2 TANK TOO FULL OR TOO EMPTY. TOOK IT TO GM REPAIR FACILITY (DEALER) 5 TIMES WHERE NUMEROUS AND DIFFERENT REPAIRS WERE DONE OVER THE COURSE OF ABOUT 7 MONTHS, BUT STILL NOT FIXED. HAVE TO KEEP FILLING THE TANK SINCE FUEL LEVEL IS UNKNOWN. COLLISION HAZARD IF RUN OUT OF FUEL WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489153December 18, 2012
STRUCTURE:BODY
HORIZONTAL EXTERIOR CHROME DOOR TRIMS LOOSE AT THE ENDS AT TIME OF PURCHASE AND HAVE WORSENED. TOOK CAR IN TO GM REPAIR FACILITY (DEALER) 3 TIMES WHO REPLACED THEM, BUT CONDITION ALWAYS RETURNED. WAS TOLD THAT IF I BROUGHT IT IN AGAIN FOR REPLACEMENT, IT WOULD HAPPEN AGAIN. CANNOT HAVE CAR WASHED BY A FACILITY THAT USES ROTATING BRUSHES SINCE THE BRUSHES WOULD PROBABLY TEAR OFF THE DOOR TRIMS AND DAMAGE THE EXTERIOR PAINT WITH THEM. HAVE TO WASH CAR BY HAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489164December 18, 2012
SERVICE BRAKES, VEHICLE SPEED CONTROL
BRAKES LIGHTS WOULD COME ON BY THEMSELVES WHILE DRIVING OR WHILE PARKED WITHOUT DEPRESSING THE BRAKE PEDAL. ALSO CRUISE CONTROL WOULD BE DISABLED WITHOUT USING THE BRAKE OR ANY SWITCH TO DISABLE IT. TOOK IT TO A GM REPAIR FACILITY (DEALER) WHO RECALIBRATED THE BRAKE PEDAL SWITCH, BUT THE CONDITION RETURNED. TOOK IT TO AN INDEPENDENT REPAIR FACILITY WHO RECALIBRATED THE BRAKE PEDAL SENSOR. THAT INDEPENDENT REPAIR FACILITY THOUGHT THAT THE CRUISE CONTROL PROBLEM WAS RELATED TO THE BRAKE LIGHTS COMING ON BY THEMSELVES. HAZARD: SOMEONE DRIVING BEHIND COULD CONFUSE THE BRAKE LIGHTS COMING ON AS A SIGN THAT THE CAR WAS SUDDENLY STOPPING, WHICH MIGHT CAUSE THE CAR FOLLOWING TO SLAM ON THEIR BRAKES AND CAUSING AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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