Buick Lucerne Complaints (2008)

218 consumer complaints on file.

#10915016October 10, 2016
ELECTRICAL SYSTEM
ELECTRIC COMPONENTS OF FUEL DELIVERY SYSTEM SHORT CAUSING FIRE HAZARD. THE FUEL PUMP, FUEL PUMP RELAY, AND UNDER SEAT FUSE PANEL MALFUNCTION CAUSING THE RELAY AND FUSE PANEL TO OVERHEAT AND MELT DOWN. THE HEAT BUILDS WHILE DRIVING OR WHILE STARTING. THIS HAPPENED THREE TIMES IN A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909322September 23, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL BOX FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904282September 7, 2016
ELECTRICAL SYSTEM, ENGINE
ON JULY 26, 2016, WHILE DRIVING ON CLEVELAND DRIVE, LOTS OF SMOKE STARTED COMING OUT FROM UNDER THE HOOD OF THE CAR THEN ALL OF A SUDDEN FIRE STARTED TO SHOOT OUT AS WELL. THERE WERE NO ISSUES PREVIOUSLY WITH THE CAR AS IT WAS IN PERFECT CONDITION INSIDE AND OUT. I CONTACTED BUICK TO SEE IF THE CAR WAS EVER RECALLED BUT IT WAS NOT, HOWEVER, IT PROBABLY SHOULD HAVE BEEN. NOW I AM WITHOUT A CAR BECAUSE IT WAS DEEMED A TOTAL LOSS. I ATTACHED PICTURES BUT DID NEED TO UPLOAD THE FIRE DEPT REPORT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10895497August 13, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CAR WOULD CRANK OVER BUT WOULD NOT START. HAD FUEL PUMP AND BURNT RELAY REPLACED AND AND AN HOUR LATER THE CAR FUEL RELAY FAILED DUE TO OVERHEATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893058August 4, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT AFTER SHUTTING THE VEHICLE OFF, THE VEHICLE WOULD NOT IMMEDIATELY RESTART. WHILE INSPECTING THE VEHICLE IT WAS DISCOVERED THAT THE FUSE BOX AND FUEL PUMP HAD MELTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10873525June 9, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUEL RELAY BURNT SO REPLACED FUEL PUMP AND RELAY AND MY BRAND NEW RELAY JUST BURNT UP WHILE SITTING IN DRIVEWAY MY WIFE WAS DRIVING THE CAR WHEN CAR STOPPED AS SHE WAS LEAVING THE PARKING LOT OF A FRIENDS HOME WHERE I CHANGED THE FUEL PUMP AND FOUND OUT RELAY WAS BURNT AND NOW IT'S MELTING RELAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872704June 6, 2016
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 70 MPH, A STRONG BURNING ODOR WAS PRESENT. THE CONTACT DROVE HOME AND SHUT OFF THE VEHICLE. TWO HOURS LATER, THE VEHICLE WOULD NOT START AND WAS TOWED TO AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT THE REAR FUSE BOX TERMINAL BURNED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,100.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10851180March 23, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUEL PUMP SHORTS OUT AND MELTS THE FUSE BOX THIS WAS WITH THE CAR PARKED IN THE DRIVEWAY COULD BE A FIRE HAZARD IF THIS HAPPENS YOU LOSE ALL CONTROL OF THE CAR AND MAKES IT A DEATH TRAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838636February 26, 2016
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL BURNING SMELL AND WOULD NOT OPERATE. IN ADDITION, THE CRUISE CONTROL DID NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE BOX OVERHEATED AND MELTED, WHICH CAUSED THE FUEL PUMP AND VARIOUS OTHER ELECTRICAL COMPONENTS TO MALFUNCTION. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP AND FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE NEEDED TO BE RECALIBRATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000...UPDATED 05-10-16 *BF UPDATED 6/14/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817035December 30, 2015
ELECTRICAL SYSTEM, STEERING
POWER STREERING PUMP WENT BAD HAD TO REPLACE AT 79,000 MILES ALSO UNDERSEAT FUSE BLOCK BURNED OUT FUEL PUMP RELAY STOPPED WORKING THIS HAPPENED IN MY DRIVEWAY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809221December 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE BECAME INCREASINGLY DIFFICULT TO SHIFT OUT OF PARK. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. PRIOR TO THE FAILURE, THE VEHICLE WAS PREVIOUSLY REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE OCCURRED APPROXIMATELY SIX TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808731December 7, 2015
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT BUCKLE DID NOT LOCK INTO PLACE AND THE PASSENGER SIDE SEAT BELT BUCKLE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 02/19/16*LJ UPDATED 05/04/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788295November 4, 2015
SEATS
THIS CONCERNS MY 2008 BUICK LUCERNE, IT HAS THE CASHMERE INTERIOR COLOR. SOMETHING I HAVE JUST FOUND OUT. GM DOES NOT MAKE AN IMPORTANT REPLACEMENT INTERIOR PART ANYMORE. PN: 20954443 IS NOT AVAILABLE FROM ANY DEALER IN THE U.S. THIS IS A SEAT TRIM PART FOR THE OUTSIDE OF THE PASSENGER SEAT. IT CRACKS FROM NORMAL USE BECAUSE IT IS FORCED TO FLEX WHEN A PERSON SITS IN THE PASSENGER SEAT, OVER TIME THIS FLEXING CRACKS THE PART. THE CRACKED PART THEN HAS SHARP EDGES WHICH CATCHES CLOTHING, AND COULD CAUSE LEG CUTS. AS A SIDE NOTE, THE SHALE COLORED PART IS PN: 15273992, AND THE TITANIUM PN: IS 15273994 (THIS PART I WAS ABLE TO STILL FIND, AND I WILL HAVE TO PAINT IT CASHMERE TO MATCH MY CAR). THESE PARTS FIT ALL THE "NOT HEATED SEATS" LUCERNE MODELS FROM 2006 TO 2011, THOUSANDS OF CARS I SUSPECT. THE DRIVER'S SIDE TRIM PART (MIRROR OPPOSITE) IS STILL AVAILABLE FROM A FEW SOURCES. IT ALSO FALLS AND CRACKS FOR THE SAME REASON. HAS GM PULLED THIS PART FROM INVENTORY FOR A REDESIGN? IT HAS BEEN JUST FOUR YEARS SINCE THAT LAST BUICK LUCERNE WAS SOLD, THE 2011 MODEL; IT SHOULD BE POSSIBLE TO FIND REPLACEMENT PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785427October 22, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2008 BUICK LUCERNE. WHILE DRIVING AT 45 MPH, THE VEHICLE LOST POWER AND BEGAN TO EMIT SMOKE. THE CONTACT OPENED THE HOOD AND THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,200.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10781450October 12, 2015
FUEL/PROPULSION SYSTEM
WE WERE OUT OF TOWN WHEN CAR FAILED TO START, NOT BATTERY RELATED. HAD TO BE TOWED TO SERVICE CENTER WHERE THEY DIAGNOSED, INSPECTED, AND REPLACED THE FUEL PUMP RELAY. ON 10/01/2015, 2000 MILES LATER SIMILAR INCIDENT EXCEPT THIS TIME MY LOCAL MECHANIC. HE CLEANED ALL CAVITIES, APPLIED DIELECTRIC GREASE, CHECKED THE FUEL PUMP AMPERAGE AT 7.5, TIGHTENED ALL RELAY CONTACTS AND REPLACED RELAY. BAD RELAY HAD SCORCH MARKS AROUND SEVERAL PINS. ON 10/07, 500 MILES LATER, SAME SCENARIO EXCEPT THIS TIME REPLACED FUEL PUMP MODULE. ON 10/10, AGAIN NO START, SIMILAR, SYMPTOMS. MECHANIC CAME TO MY HOUSE ON 10/12, COULD GET CAR TO START AFTER SEVERAL TRIES, TESTING AND MANIPULATION OF COMPONENTS , BUT IMMEDIATELY SHUT IT DOWN SINCE RELAY WAS VERY HOT. CONCERNED OVER SAFETY, HAD TO REPLACE THE WHOLE MODULE. REPLACEMENT MODULE WAS DEFINITELY AN UPGRADE TO ORIGINAL AND WAS SUCH BECAUSE OF, I UNDERSTAND, THE FAILURES EXPERIENCED WITH THE ORIGINALS AND CONCERN OVER STARTING A FIRE. I NOW UNDERSTAND THAT SEVERAL FIRES RESULTED FROM THIS PROBLEM. FORTUNATELY, ALTHOUGH TREMENDOUSLY INCONVENIENCED BOTH IN TIME AND EXPENSE, NO ONE IN OUR FAMILY WAS INJURED NOR WERE WE THE CAUSE OF ANY ACCIDENT WHICH ON THE HIGHWAY COULD HAVE BEEN DISASTROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779179October 2, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
HAVING A PROBLEM WITH THE CAR NOT STARTING. IT WAS STATIONARY IN THE GARAGE. HAD IT TOW TO GARAGE. THEY DIAGNOSED IT WAS A FUEL RELAY BURNING UP. A NEW RELAY DID START THE CAR.WE TOOK A SHORT TRIP OUT OF TOWN AND THE CAR STOPPED RUNNING...LEFT US STRANDED ON THE HIGHWAY. THE RELAY GAVE OUT AGAIN. A MECHANIC WILL NOW LOOK INTO THE FUEL PUMP REPLACEMENT. AND ELECTRICAL BOX UNDER THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778350September 29, 2015
ENGINE
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, AN INDEPENDENT MECHANIC DISCOVERED THAT THE MOTOR MOUNT HAD BECOME INOPERABLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762977September 10, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL CLUNKING SOUND EMITTED FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746186August 4, 2015
STEERING
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. UPON TRAVELING OVER A PUDDLE OF WATER, THERE WAS A SUDDEN LOSS OF POWER STEERING. THE CONTACT EXPERIENCED THE STEERING WHEEL BECOMING EXTREMELY TIGHT UPON TRYING TO TURN LEFT AND RIGHT WHEN THERE WAS EXCESSIVE RAIN. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE. THE TECHNICIAN WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. MA 09/25
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730945June 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. AFTER THE VEHICLE WAS DRIVEN FOR APPROXIMATELY 100 MILES, THE CONTACT PARKED THE VEHICLE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE ENGINE DID NOT START. THE CONTACT NOTICED A BURNING ODOR COMING FROM THE REAR OF THE VEHICLE. THE CONTACT REPLACED THE RELAYS AND THE ENGINE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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