Buick Lucerne Complaints (2009)

128 consumer complaints on file.

#11093302May 11, 2018
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT IT WOULD SHUT OFF AFTER A FEW SECONDS. THE CONTACT MADE APPROXIMATELY THREE ATTEMPTS TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO THE DEALER (TODD WENZEL BUICK GMC IN WESTLAND, MICHIGAN, 734-721-1144) WHERE IT WAS DIAGNOSED THAT THE FUSE BOX HAD A SHORT, WHICH WAS SENDING THE WRONG SIGNAL TO THE FUEL RELAY DELIVERY PUMP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED AROUND JUNE OF 2016. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091247May 1, 2018
ELECTRICAL SYSTEM
CAR WAS FINE 1 DAY NEXT DAY WOULD NOT START. HAD IT TOWED MECHANIC REPLACED FUEL PUMP AND RELAY. NEXT DAY I'M DRIVING GOING DOWN HILL AND IT LOOSES ALL POWER AND WON'T START. HAD IT TOWED AGAIN. MECHANIC REPLACED RELAY. PICKED CAR UP AND DROVE IT FOR ABOUT 2 HOURS AND RELAY BURNED OUT IN MIDDLE OF INTERSECTION. WALKED TO PARTS STORE AND BOUGHT RELAY. REPLACED AND DROVE HOME. NEXT DAY GOING TO WORK AND RELAY BURNS OUT AGAIN. IT IS SUPER HOT AND MELTS PLASTIC AROUND THE HOLE IN FUSE BOX WHERE THE PRONG GOES IN. HAVE REPLACED IT SEVERAL MORE TIMES AND I AM NOW TAKING IT BACK TO MECHANIC BEFORE IT CATCHES ON FIRE OR GETS ME KILLED DRIVING DOWN THE ROAD. THIS IS A MAJOR PROBLEM WITH THE BUICK LUCERNE. I ONCE TRUSTED THIS VEHICLE. PLEASE PLEASE PLEASE RECALL AND FIX THIS PROBLEM. STRANDED EVERY TIME I LEAVE THE HOUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088882April 18, 2018
ELECTRICAL SYSTEM
FUSE BLOCK AND RELAY BURNED UP UNDER REAR SEAT. CAR WOULDN'T START SEVERAL TIMES. AFTER CAR BECAME WARM, IT WOULDN'T START ANYMORE. IT ACTUALLY BURNED THE FOAM AROUND THE SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088464April 16, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I HAD JUST DRIVEN THE CAR ON A 2 HOUR TRIP WITH NO ISSUE. I DROVE THAT TRIP IN THE MORNING AND THAT AFTERNOON I WENT TO START THE CAR AND THE STARTER WAS GOING BUT THE ENGINE WOULDN'T START. I LIFTED THE BACK SEAT TO FIND AN AWFUL SMELL COMING FROM THE FUSE BOX. I PULLED THE FUEL PUMP FUSE TO FIND IT SINGED. THE VEHICLE WILL BE NEEDING A NEW FUSE BOX AND I'M STILL WAITING TO FIND THE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083981April 9, 2018
FUEL/PROPULSION SYSTEM
CAR IS STATIONARY AND STINKS LIKE PLASTIC IS BURNING, TURNS OVER BUT WON'T START. CHECKED FUSE BOX AND FOUND FUEL PUMP RELAY AND FUSE BOX BLACKENED AND BURNT. THIS IS WIFE,S CAR SHE USES TO TAKE MY DAUGHTER AND FRIENDS TO SOCCER SO II WANT TO KNOW IF I REPLACE RELAY AND FUSE BOX IS IT FIXED OR AM I PUTTING MY FAMILY AND OTHERS AT RISK. GM SAYS NOTHING ABOUT ISSUE SO I DO NOT KNOW. 60,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023190September 12, 2017
UNKNOWN OR OTHER, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
CONSUMER STATED THE CONVENTIONAL LAOCATION OF THE EXTERIOR REAR VIEW MIRRORS PRESENT AN OBSTRUCTION TO THE VIEW OF THE DRIVER WHEN PREPAPING TO MAKE TURNS EITHER WAY. *BF THE CONSUMER STATED THE REARVIEW MIRRORS WERE POSITIONED IN SUCH A WAY THAT OBSTRUCTED THE DRIVER'S VIEW. THE CONSUMER BELIEVED THE MIRRORS SHOULD BE POSITIONED HIGHER. UPDATED 09/26/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019618August 25, 2017
STEERING
I LOOSE MY POWER STEERING WHEN ITS IS RAINING AND WET OUTSIDE. I GO THROOUGH A PUDDLE OF WATER THE POWER STEERING GOES OUT. IT LASTS FOR A FEW SECONDS , BUT TOSE FEW SECONDS COULD BE A MATTER OF LIFE AND DEATH, ESPECIALLY WHEN THE TRAFFIC IS HEAVY.THE INCIDENT HAPPENED WHEN I WAS PULLING INTO A PARKING LOT WHEN I TURNED THE WHEEL TO PARK I LOST POWER AND ALMOST HIT A PARKED CAR, I HAD TO WRESTLE WITH THE STEERING WHEEL TO TURN IT AND PARK THE CAR. I WAS TERRIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016166August 18, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I OWN A 2009 BUICK LUCERNE THAT I ATTEMPTED TO START THE VEHICLE ON RANDOM OCCASSIONS. ON ANOTHER OCCASION THE VEHICLE STALLED ON HIGHWAY 49 IN THE MIDDLE OF TRAFFIC. IT FAILS TO START, SOME RELAYS ARE HOT EVEN WHEN THE CAR IS OFF, FUEL RELAY HAS BEEN REPLACE 4 TIMES AND IT GETS EXTRA HOT AND WILL ALMOST BURN YOUR HAND, THE FUSE BOX IS MELTED PARTLY AND HAS A BURNING SMELL. THE FUEL PUMP VOLTAGE WAS CHECKED AND IS GOOD. ON THE LAST TRY TO CRACK NOW THE DRIVER DOOR WINDO AND DOOR LOCK IS NOT WORKING. THERE IS NO CORRISON UNDER THE FUSE BOX. BUICK DOES NOT HAVE A RECALL OUT ON THE FUSE BOX OR RELAY. THE VEHICLE HAD TO BE TOWED 25 MILES. THIS IS A SAFETY HAZARD. I HAVE A DISABLED DAUGHTER WHO IS TRANSPORTED IN MY CAR AND I WORRY ABOUT THE SAFETY OF THIS VEHICLE. BUICK IS AWARE OF THIS ISSUE WITH THIS PARTICULAR CAR. THE BUCIK FORUM AND NHTSA WEBSITES BOTH HAVE COMPLAINTS ABOUT THIS ISSUE. THE MANUFACTURE HAS BEEN NOTIFIED. IT WILL TAKE ACCIDENTS, INJURY, OR DEATHS FOR THIS ISSUE TO BE RESOVLED IT SEEMS. AS BUICK AND DEALERS CONTINUE TO SELL THESE CARS MANY PEOPLES LIVES ARE I JEOPARDY. I HAVE REVIEWED PAGES ON COMPLAINTS AND AGAIN BUICK IS AWARE OF THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11011922August 1, 2017
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND VARIOUS INSTRUMENT CLUSTER INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RIZZA CADILLAC BUICK GMC (8425 159TH ST, TINLEY PARK, IL 60487) WHERE IT WAS DIAGNOSED THAT THE FUSE BOX UNDER THE BACK SEAT HAD SUFFERED A SHORT AND MELTED. THERE WERE NO VISIBLE SIGNS OF A FIRE. THE FIRE DEPARTMENT WAS NOT CONTACTED. THERE WERE NO INJURIES. THE FUSE BOX WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11004879July 12, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
MY 2009 BUICK LUCERNE WOULDN'T START..THOUGHT IT WAS THE FUEL PUMP HAD IT CHECKED OUT..THE FUEL PUMP WAS GOOD SO WE CHECK THE RELAY FUSE AND IT WAS BURNT OUT. I PUT A NEW RELAY FUSE IN AND DROVE AROUND THE BLOCK MY CHECK ENGINE LIGHT WENT ON..SO WE RECHECKED THE RELAY FUSE AND IT WAS BURNT OUT AGAIN..THERE SHOULD BE A RECALL ON THE RELAY AND FUSE BOX.THIS COULD START A FIRE..I HAVE 3 SMALL CHILDREN I NEED MY CAR BUT AT THE SAME TIME I NEED IT SAFE..I LOOKED ONLINE AND ABOUT 10 OR MORE PEOPLE ARE HAVING THIS SAME PROBLEM..PLEASE RECALL THESE PARTS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003038July 5, 2017
ELECTRICAL SYSTEM
CRANK, BUT NO START. FUEL PUMP RELAY PIN MELTED INTO FUSE BLOCK (UNDER REAR SEAT). REPLACED FUEL PUMP RELAY, WITH SAME RESULT: NO START MELTED THE 4TH PIN IN RELAY AND PLASTIC ON FUEL BLOCK CREATING AN OBVIOUS FIRE HAZARD, THAT CLOSE TO THE FUEL TANK, UNDER REAR SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003192July 5, 2017
ELECTRICAL SYSTEM
FUEL PUMP RELAY BURNS OUT AND IS SO HOT TO THE TOUCH IT WILL BURN YOUR HAND. WAS FOUND WHEN THE CAR WOULD NOT START. HAS HAPPENED TWICE NOW, A WEEK APART, AND ON THE SECOND OCCURRENCE THE FUEL PUMP WAS REPLACED BY THE MECHANIC TO RULE OUT A POSSIBLE SHORT CAUSING THE ISSUE. THE RELAY IS STILL GETTING HOT SO MUCH SO THAT THE SEAT GETS HOT AND I FEAR IT WILL CATCH ON FIRE. THE MECHANIC IS GOING TO LOOK AT THE FUSE BLOCK TO SEE IF THERE IS CORROSION OR DAMAGED WIRING CAUSING THE ISSUE. THE RELAY WAS HOT WHEN THE CAR WAS RUNNING, AND JUST HADN'T COOLED BY THE TIME IT WAS FOUND. THIS SPEAKS FOR HOW HOT IT WAS GETTING AS IT BURNED THE MECHANIC WHEN IT HAD BEEN SITTING A FEW MINUTES. IT DOES COOL DOWN AFTER A WHILE SO IT IS NOT HEATING UP WHILE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002549June 30, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO PATRIOT AUTO SALES (12100 LORAIN AVE, CLEVELAND, OH 44111) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY REPAIRED THE SWITCH AGAIN. THE FAILURE RECURRED TWO DAYS LATER AND THE VEHICLE WAS TAKEN BACK TO THE DEALER AGAIN. THE DEALER NOTICED THAT THE FUSE BOX AND THE RELAY SWITCH WERE MELTED. THE MANUFACTURER WAS NOTIFIED AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11000100June 19, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
I AM A WIDOW LIVING ALONE ON A FIXED INCOME. I HAVE LESS THAN 80,000 MILES ON MY VEHICLE. LONG STORY SHORT. VEHICLE WOULDN'T START - HAD IT TOWED TO SHOP - THEY PUT IT ON MACHINE - SHOWED FUEL PUMP WAS OUT - PUT IN A NEW RELAY, FUEL PUMP, ETC. DID NOT SOLVE PROBLEM. FOUND LATER THAT FUEL BOX, RELAY FRIED, PARTIALLY MELTED AREA ON FUSE BOX . FIRE HAZARD. ENDING UP PAYING OVER $1000 FOR REPAIRS. HAVE BEEN TOLD REPEATEDLY THAT THIS HAS BEEN AN ISSUE WITH THIS TYPE CAR AND THERE HAVE BEEN NO RECALLS. ALSO TOLD THAT PROBABLY WILL HAPPEN AGAIN. I CANNOT AFFORD THIS. PLEASE HELP. THERE ARE HUNDREDS OF SIMILAR COMPLAINTS. WHY DOESN'T SOMEONE DO SOMETHING ABOUT THIS DANGEROUS AND EXPENSIVE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983486May 4, 2017
STRUCTURE:BODY, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO OPEN WITHOUT WARNING. THE CONTACT ROLLED DOWN THE DRIVER'S SIDE WINDOW AND OPENED THE DOOR FROM THE OUTSIDE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE DOOR PANEL NEEDED TO BE REPLACED. THE DEALER MENTIONED THAT THE ESTIMATED COST FOR THE REPAIR WAS $700. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966678March 18, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
TAKATA RECAL.L ALL OF THE ABOVE .RIGHT REAR DOOR LOCK.KEY FOB.PERMANENT CARBON MONOZIDE POSION.SEE THE COMPLAINTS ON FILE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10953810February 10, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND FUSE BOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949951February 6, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CAR WOULD TURN OVER WILL NOT START. MECHANIC SAID THAT FUSE UNDER SEAT OVER HEATED. PURCHASED WITH 95K 7 DAYS AGO. AFTER RESEARCHING THIS IS AKNOW ISSUE FOR THIS MODEL. I HAVE IT TOWED TO A DEALER I SEE FUEL PUMP MAY NEED TO BE REPLACED AS WELL. WILL IT TAKE A FIRE OR A HIGHWAY ACCIDENT BEFORE BUICK HAS TO UWN UP TO THIS DANGEROUS PROBLEM. I AM SURE YOU ARE AWARE OF THE PROBLEMS WITH THIS MODEL. CAR WAS STAITIONARY BUT WHAT CAN PREVENT THIS HAPPENING TO THE OWNERS DRIVNG IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948628January 31, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL RELAY FUSE MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON THREE SEPARATE OCCASIONS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 119,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948022January 27, 2017
STEERING
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 5 MPH, THE POWER STEERING MALFUNCTIONED. WHILE MAKING A TURN, THE STEERING WHEEL WOULD NOT MOVE WHEN PROMPTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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