Buick Lucerne Complaints (2006)

330 consumer complaints on file.

#10170400October 10, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DASH INSTRUMENTS AND GAUGES ARE NOT VISIBLE IN DAYTIME. RUN OFF ROAD TRYING TO SEE SPEEDOMETER TO SET CRUISE CONTROL. DASH LIGHTS ARE COMPLETELY OFF IN DAYLIGHT, MAKING IT IMPOSSIBLE TO SEE DASH INSTRUMENTS. CONTACTED DEALER AND WAS TOLD THAT THERE IS NOTHING THEY CAN DO. CONTACTED GM AND THEY TELL ME THAT IT IS A DESIGN FLAW AND IT IS NOT COVERED BY WARRANTY. I HAVE FOUND OUT THAT OTHERS HAVE HAD SAME PROBLEM. IT IS ON BUICK LUCERNE 2006, ALSO UNDERSTAND 2007'S HAVE SAME PROBLEM. IT IS NOT ON ALL CARS AS I UNDERSTAND IT. IT IS DANGEROUS TO OPERATE CAR. MAY CAUSE TO RUN OFF ROAD OR CROSS CENTER AND HAVE WRECK TRYING TO FIGURE OUT WHAT SPEED CAR IS GOING. NEEDS TO BE FIXED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169428September 27, 2006
STRUCTURE
DT*: THE CONTACT STATED THE INSTRUMENT CLUSTER WAS OBSCURED BY THE GLARE FROM SUNLIGHT. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO INFORMED THE CONTACT THAT THE STRUCTURE OF THE DASHBOARD PANEL WAS A MANUFACTURING STANDARD. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/17/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169447September 27, 2006
ELECTRICAL SYSTEM, INTERIOR LIGHTING
DT*: THE CONTACT STATED DURING DAYLIGHT HOURS, THE INSTRUMENT PANEL WAS DIFFICULT TO SEE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE PANEL WAS SET AT HIGH INTENSITY, HOWEVER THE GAUGES REMAINED DIFFICULT TO VIEW DURING DAYLIGHT HOURS. THE CONTACT MENTIONED THAT THE SPEED AND FUEL GAUGES WERE SOME EXAMPLES OF GAUGES THAT COULD NOT BE VIEWED. THE MANUFACTURER WAS CONTACTED, AND OFFERED THREE OIL CHANGES DUE TO INCONVENIENCES. *NM UPDATED 10/02/06. *JB, UPDATED 11/28/2006. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169134September 23, 2006
STEERING
(1) EXTREMELY POOR STEERING, AT HIGHWAY SPEEDS, 65 MPH OR HIGHER,. MAY NOT CAUSE A WRECK, BUT MOST CERTAINLY WOULD CONTRIBUTE TO A ACCIDENT. (2) NONE , SO FAR. (3) NOTIFIED BUICK BY MAIL 05-16-06/ BUICK PHONED BACK, "WE HAVE FILED YOUR LETTER." NOTE: THIS IS A CONDITION FROM THE DAY THE CAR WAS BOUGHT, THROUGH TODAY, 09-26-06. SO, THERE HAS BEEN NO 'INCIDENT (S) TO REPORT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170152September 21, 2006
INTERIOR LIGHTING, STRUCTURE
2006 LUCERNE INSTRUMENT PANEL LIGHTS ARE HARD TO SEE DURING THE DAY. *TS ***NAR*** THE TRUNK RELEASE IS HIDDEN IN THE GLOVE BOX. THE CONSUMER FEELS THAT THIS IS VERY INCONVENIENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168637September 19, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED THE BRAKES VIBRATED GOING DOWNHILL. THE BRAKING WAS NORMAL AT ALL OTHER TIMES. THE SERVICE DEALER CHANGED THE ROTORS, BUT THAT DID NOT REMEDY THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168523September 18, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DT*: THE CONTACT STATED WHILE TRAVELING 40 MPH, THERE WAS HEAVY CONDENSATION ON THE OUTSIDE OF THE FRONT WINDSHIELD. THE TEMPERATURE WAS SET AT 72 DEGREES WITH THE A/C ON AND THE DIALS SET ON WINDSHIELD DEFROSTER/LOWER LEG. THE DEALER WAS CONTACTED WHO DETERMINED THE VEHICLE WAS OPERATING NORMALLY. ON 09/18/06, THE MANUFACTURER WAS CONTACTED AND A SAFETY COMPLAINT WAS FILED. UPDATED 10/3/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168237September 14, 2006
STEERING, AIR BAGS
1. NORMAL LANE CHANGE FROM CENTER LANE TO RIGHT LANE AT APPROX. 65 MPH, MARYLAND INTERSTATE 95 NORTH MILE MARKER 104.8 2. VEHICLE VEERED SHARPLY RIGHT WITH NO CONTROL OF STEERING RESULTING IN 4 SPINS AND TRAVELING BACKWARDS WITH BRAKES ON POSSIBLY 200 FT. BEFORE STRIKING AN EMBANKMENT RESULTING IN SEVERE DAMAGE TO VEHICLE. NO AIR BAGS DEPLOYED. THERE WAS NO CONTROL OF THE VEHICLE DURING THIS INCIDENT. 3. IS IN A BODY SHOP WAITING INVESTIGATION AND REPAIR/REPLACEMENT. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10168180September 13, 2006
SEATS
MY 2006 BUICK LUCERNE CXS V8 DRIVERS SEAT IS OFFSET TO THE RIGHT OF THE STEERING WHEEL. UPON PERSONAL INVESTIGATION IT WAS DISCOVERED THAT THE OEM SUPPLIER OF THE DRIVERS SIDE AIRBAG HAD A LOT OF PROBLEMS PASSING DEPLOYMENT SPECIFICATIONS SO AS A LAST RESORT BUICK (GM) DECIDED TO MOVE THE SEAT INSTEAD. THIS IS VERY UNCOMFORTABLE TO DRIVE AND I REALLY WONDER HOW WELL THE AIRBAG WILL DEPLOY IN A SIDE IMPACT CRASH. I'VE CONTACTED GM AND THE DEALER AND GET THE RUNAROUND AND WAS EVEN TOLD BY ONE OF THE DEALERS SERVICE MEN THAT ALL CARS ARE DESIGNED LIKE THAT! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167835September 11, 2006
SUSPENSION:FRONT
DT*: THE CONTACT STATED WHILE ACCELERATING AT VARIOUS SPEEDS, THE VEHICLE PULLED TO THE RIGHT. THE DEALERSHIP ALIGNED THE VEHICLE 4 TIMES, REPLACED THE TIRES AND INSTALLED A 5 MM THICK SHIM TO REPAIR THE PROBLEM. ALTHOUGH THE REPAIRS WERE MADE, THE VEHICLE STILL PULLED TO THE RIGHT. UPDATED 10/4/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167480September 6, 2006
STRUCTURE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
UNABLE TO SEE INSTRUMENT PANEL, SPEEDOMETER, GAS GAUGE DURING THE DAY. LACK OF LIGHTING DURING THE DAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166245August 22, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, INTERIOR LIGHTING
DT*: THE CONTACT STATED DURING DAYLIGHT HOURS THE ILLUMINATION ON THE DASH COULD NOT BE SEEN AND THE GAUGES WERE NOT VISIBLE. THE DEALER WAS ALERTED. UPDATED 09/05/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166071August 20, 2006
SUSPENSION, STEERING
DETAILS: I HAVE THE BUICK LUCERNE V8 MODEL AND IT PULLS TO THE RIGHT. I HAVE NOW HAD THE CAR IN THE SHOP TWO TIMES FOR THIS PROBLEM. IT STILL IS NOT FIXED. THE VEHICLE HAS NOT BEEN IN AN ACCIDENT. I BELIEVE THIS IS A DANGER TO ME THE DRIVER AND TO THE PUBLIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165137August 10, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DT*: THE CONTACT STATED THE DASHBOARD LIGHTS WERE DIM DURING THE DAY AND THE INSTRUMENT PANEL WAS NOT READABLE. THE DEALERSHIP DETERMINED THAT WAS HOW THE VEHICLE WAS MANUFACTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165027August 9, 2006
AIR BAGS
NO AIR BAG DEPLOYMENT ON 40 MILE PER HOUR FRONT END COLLISION. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10165065August 9, 2006
STRUCTURE, ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE DRIVING 5 MPH THE 6 INCH PILLAR/POSTS BETWEEN THE WINDSHIELD AND BOTH FRONT DOORS OBSCURED DRIVER VISIBILITY, NEARLY CAUSING SEVERAL CRASHES. THE MANUFACTURER WAS CONTACTED. THE BACKLIGHTING OF THE INSTRUMENT PANEL DID NOT ILLUMINATE PROPERLY WHICH CAUSED POOR VISIBILITY OF THE SPEEDOMETER AND OTHER GAUGES. UPDATED 9/13/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164686August 7, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT*: THE CONTACT STATED WHILE DRIVING DOWNHILL WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD NOT SLOW DOWN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE VEHICLE WAS DESIGNED THAT WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164567August 4, 2006
STEERING
DT*: THE CONTACT STATED THE V6 MODELS PULLED TO THE RIGHT. THIS PROBLEM SEEMS TO BE CONSISTENT WITH ALL V8 MODELS. THE DEALER HAS ATTEMPTED THREE TIMES TO FIX THE STEERING HOWEVER THE PROBLEM PERSISTED. THE VEHICLE HAS NOT BEEN IN AN ACCIDENT. THE CONTACT HAS TALKED TO OTHERS VEHICLE OWNERS WHO ALL HAVE THE PROBLEM, IT WAS EXPRESSED THAT THIS PROBLEM IS A DANGER TO THE DRIVER OF THIS VEHICLE AND THE PUBLIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164073August 1, 2006
STEERING
DT*: THE CONTACT STATED THAT THE STEERING FEELS LIGHT AND WANDERS EASILY IF NOT PAYING ATTENTION. THE CONSUMER INDICATED THAT HIS HANDS MUST BE ON THE STEERING WHEEL AT ALL TIMES. THE STEERING FEELS AS IF THERE IS NOT ENOUGH POS CASTER. WHILE TURNING IN OR OUT OF DRIVEWAYS THE CONSUMER FELLS A THUMP IN THE STEERING WHEEL. THE DASH GAUGES ARE DIFFICULT TO SEE WHILE DRIVING THE DAYTIME. THE VEHICLE WAS NOT INSPECTED BY A DEALER AND THE MANUFACTURER WAS NOT CONTACTED. UPDATED 8/21/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164094August 1, 2006
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
BUICK LUCERNE CX-L, 4 DOOR SEDAN, VIN[XXX] THE SAFETY ISSUE IS THAT THE BUICK LUCERNE'S DRIVER'S SIDEVIEW MIRROR CANNOT BE ADJUSTED FOR ME TO SEE CARS IN THE DRIVER'S BLIND SPOT. ALSO CANNOT ADJUST THE BUICK LUCERNE'S DRIVER'S SIDEVIEW MIRROR TO GIVE A SAFE VIEW WHEN ENTERING AN INTERSTATE HIGHWAY. I HAVE TRIED ADJUSTING THE DRIVER'S SEAT TO DIFFERENT POSITIONS, OTHER THEN MY PREFERRED POSITION, AND CANNOT OBTAIN A SAFE SIDE VIEW. THE CAR HAS BEEN TAKEN TO TWO DIFFERENT BUICK SERVICE DEPARTMENTS AND WAS INFORMED THAT IT IS WORKING AS DESIGNED AND THAT THERE HAVE BEEN NO SERVICE BULLETINS ADDRESSING THIS CONCERN. *NM UPDATED 07/12/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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