Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10766330September 21, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING 20 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766435September 21, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHEN THE HEADLIGHTS WERE ACTIVATED, THE FRONT DRIVER SIDE HEADLIGHT FAILED TO ILLUMINATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766703September 21, 2015
EXTERIOR LIGHTING
TLA* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEADLAMPS FAILED AND THE HIGH BEAM HEADLAMPS WERE ENGAGED IN ORDER TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEADLAMP DRIVER MODULE WAS MELTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 290,000. UPDATED 11/04/15*LJ CONSUMER REPLACED HDM TWICE, FAILED AGAIN AFTER RECEIVING RECALL. SOLD CAR UPDATED 05/15/18*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10765344September 20, 2015
VISIBILITY/WIPER, EXTERIOR LIGHTING
THERE ARE NO INCIDENTS AT THIS TIME OF FOR THIS COMPLAINT, GENERAL MOTORS SHOULD ALSO BE HELD FINANCIALLY RESPONSIBLE FOR THE REPLACEMENT OF HIGH-BEAM BULBS AS THEY WILL BURN OUT AS A RESULT TO NOT HAVING A REMEDY AS OF YET TO REPAIR/REPLACE THE HDM FOR MY VEHICLE AS WELL AS THE OTHER GM OWNERS. I WORK AT NIGHT AND NEED MY HEADLIGHTS TO BE IN PROPER OPERATING ORDER. PLEASE MAKE GM ALSO RESPONSIBLE FOR THE REPLACEMENT OF THE HIGH-BEAM BULBS ON ALL THE VEHICLES THAT PERTAIN TO THIS "RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE" AN IS UNACCEPTABLE TO THE CONSUMER OF THE AFFECTED 2005 ' 2009 MODEL YEAR BUICK LACROSSE VEHICLES; CERTAIN 2006 ' 2008 SAAB 9-7X AND ISUZU ASCENDER VEHICLES; CERTAIN 2006 ' 2007 BUICK RAINIER, CHEVROLET TRAILBLAZER AND GMC ENVOY VEHICLES; CERTAIN 2007 PONTIAC GRAND PRIX VEHICLES; AND CERTAIN 2006 CHEVROLET TRAILBLAZER EXT AND GMC ENVOY XL VEHICLE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765111September 18, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 20 MPH, THE HEADLIGHTS FAILED. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765191September 18, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765189September 18, 2015
WHEELS
A FOUR TO SIX INCH PIECE IF METAL BROKE OFF FROM THE LEFT FRONT WHEEL (RIM) OF THE CAR, WITHOUT ANY EXTERNAL IMPACT (POT HOLE OR CURB). THIS RESULTED IN THE RIM PIERCING THE TIRE AND BLOWING ITS SIDE WALLS. THIS COLLAPSE (DAMAGE) OCCURRED FROM THE INSIDE SECTION OF THE WHEEL (THE SIDE FACING THE ENGINE BAY) FURTHER INDICATING THAT IT COULD NOT HAVE BEEN CAUSED DUE TO THE CAR HITTING A CURB. FURTHER THERE WAS NO DAMAGE (BENT RIM OR SOMETHING SIMILAR) TO THE REST OF WHEEL AND RIM WHICH WOULD HAVE INDICATED A COLLAPSE DUE TO THE WHEEL HITTING AN OBJECT ON THE PAVEMENT. THE LARGE PIECE OF METAL BROKE OFF FROM THE RIM DUE TO STRUCTURAL DEFICIENCY IN THE RIM, WHICH THEN RESULTED IN THE TIRE BLOWING UP AND CAUSING A SERIOUS SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765239September 18, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART AND REMEDY TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE FRONT DRIVER SIDE LOW BEAM HEADLIGHT FAILED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694532September 17, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES
2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE FAULTY DOOR LOCKS AND REMOTE KEY MALFUNCTION. *SMD THE CONSUMER STATED THREE OUT OF THE FOUR DOORS, DID NOT OPEN OR CLOSE WHEN USING THE REMOTE OR THE KEY. *JB UPDATED 02/01/16.8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764575September 17, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 45 MPH AT NIGHT, THE HEADLIGHTS FAILED TO PROVIDE SUFFICIENT LIGHTING IN ORDER TO VIEW THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764499September 17, 2015
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WAS DRIVING THE VEHICLE AT A FAIRLY LOWER SPEED. (35 MPH). WAS UTILIZING THE CRUISE CONTROL, MOVED MY RIGHT LEG, AND DUE TO THE POSITIONING OF THE IGNITION, MY LEG BUMPED THE KEYS SLIGHTLY, WHICH CAUSED THE KEY TO TURN INTO THE POSITION WHERE THE VEHICLE WAS NO LONGER RUNNING. UPON NOTICING THAT THE ENGINE HAD STOPPED RUNNING, WAS STILL SUCCESSFULLY ABLE TO PLACE THE CAR INTO NEUTRAL AND RESTART THE VEHICLE WITHOUT CAUSING AN ACCIDENT- HOWEVER, HAD I BEEN DRIVING AT A HIGHER RATE OF SPEED, THIS COULD HAVE BEEN CATASTROPHIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764152September 16, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 70 MPH, THE LOW BEAM HEADLIGHTS BURNED OUT AND THE INSTRUMENT CLUSTER BECAME VERY DIM WITHOUT WARNING. THE FAILURE RECURRED ON FIVE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIADGNOSED THAT THE ELECTRICAL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764207September 16, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING 35 MPH, THE GEAR WOULD NOT SHIFT AND PREVENTED THE VEHICLE FROM ACCELERATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763854September 15, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE EXTERIOR LIGHTING DIMMED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763871September 15, 2015
FUEL/PROPULSION SYSTEM, TRACTION CONTROL SYSTEM, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. AFTER TAKING IT BACK TO THE DEALER, THE COMPUTER AND TRACTION CONTROL WERE REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763894September 15, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 55 MPH, THE HEADLIGHTS STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 32,000. UPDATED 11/12/15*LJ UPDATED 1/4/2016*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764032September 15, 2015
ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING, THE ENGINE LIGHT CAME ON, FOLLOWED SHORTLY THEREAFTER BY THE TRACTION CONTROL LIGHT.THEN THE ENGINE BEGAN TO LOSE POWER AND THE ACCELERATOR PEDAL DID NOT WORK. A NOTICE APPEARED ON THE DASH CONTROL: "ENGINE POWER REDUCED" AND "SERVICE TRACTION CONTROL". IF I HELD THE ACCELERATOR PEDAL DOWN ALL THE WAY TO THE FLOOR, AFTER ABOUT 5 SECONDS THE CAR BEGAN TO ACCELERATE QUICKLY. I COULD THEN MAINTAIN SPEED BY ALTERNATELY STEPPING ON AND RELEASING THE ACCELERATOR PEDAL QUICKLY. ACCELERATING FROM A STOPLIGHT IS A VERY SLOW AND DISRUPTIVE (TO TRAFFIC) PROCESS. THIS HAS HAPPENED MULTIPLE TIMES AND HAS FAILED SEVERAL ATTEMPTS AT REPAIR. ON SOME OCCASIONS, THE CAR HAS BEGUN TO ACCELERATE ON ITS OWN DURING THIS PERIOD OF MALFUNCTION, SUCH THAT I HAVE HAD TO RIDE THE BRAKE PEDAL. ON SOME OCCASIONS THIS PROBLEM HAS REMEDIED ITSELF AFTER A COUPLE OF DAYS, WITH TURNING THE ENGINE ON AND OFF TO REBOOT. THE PROBLEM CAN LAST FOR DAYS AT A TIME. I HAVE REPLACED THE THROTTLE BODY SENSOR TO NO AVAIL. INTERESTINGLY, I ALSO OWNED (UNTIL LAST WEEK) A 2007 LACROSSE WHICH DOES THE EXACT SAME THING, AND HAS ALSO HAD THE THROTTLE BODY SENSOR REPLACED WITH NO LUCK. I HAVE SEEN MULTIPLE DESCRIPTIONS OF THIS BY PEOPLE ONLINE, DESCRIBING EXACTLY THE SAME CONDITIONS AND WARNINGS. THIS IS A SIGNIFICANT SAFETY ISSUE WHEN IT HAPPENS, AS I CANNOT SAFELY ACCELERATE IN BUSY TRAFFIC, AND THE CAR SLOWS DOWN TO SPEEDS UNSAFE FOR THE CONDITIONS. I FIND IT DIFFICULT TO BELIEVE GM DOES NOT KNOW ABOUT THIS, IN THAT I HAVE HAD THE SAME PROBLEM WITH 2 LACROSSES. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763474September 14, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 40 MPH, THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 11/19/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763525September 14, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT HEAD LAMPS AND DAYTIME RUNNING LIGHTS FAILED WITHOUT WARNING. THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS TO INCREASE HIS VISIBILITY. THE FRONT HEAD LAMPS AND DAY TIME RUNNING LIGHTS WOULD NO LONGER ILLUMINATE; THEREFORE, THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS WHILE DRIVING AT NIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. UPDATED 11/18/15*LJ UPDATED 12/09/15 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763593September 14, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT ALSO STATED THAT THE LOW BEAMS FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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