Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10882219July 5, 2016
EXTERIOR LIGHTING
2005 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS STILL ON BACK ORDER TO REPAIR HEAD LAMP DRIVER MODULE RECALL NOTICE. *SMD THE CONSUMER STATED THE HEAD LAMP WAS FINALLY REPLACED. *JB UPDATED 09/22/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882835July 5, 2016
STEERING
THE STEERING IS ALMOST IMPOSSIBLE TO TURN AT SLOW SPEED OR IDLE. IT HAS 64,000 MILES ON IT. PLEASE HELP, IT'S NOT A SAFE CARE TO BE DRIVING AND AS MANY OF THE SAME PROBLEMS OTHERS HAVE WITH THE SAME YEAR AND SUPPOSEDLY FIXED BY BUICK IN 2008 I THINK THEY NEED TO UPGRADE OUR STEERING GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881809June 30, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/16/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/17/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881491June 29, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNED A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A LEFT TURN, THE POWER STEERING AND BRAKES SEIZED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE POLE, GAS METER, AND TREE; HOWEVER, THE ENGINE CONTINUED TO REV. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO TURN OFF THE VEHICLE. THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER RECEIVED FACIAL AND HAND INJURIES AND THE PASSENGER RECEIVED STOMACH INJURIES. MEDICAL ATTENTION WAS REQUIRED FOR THE PASSENGER. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT'S INSURANCE COMPANY BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 90,696.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10877138June 28, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE NOTIFICATION INDICATED THAT THE PARTS WERE AVAILABLE; HOWEVER, THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881271June 28, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHOOK AND JERKED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,978. UPDATED 07/26/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876760June 27, 2016
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE ACCELERATOR PEDAL DEPRESSED INDEPENDENTLY AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL HAD TO BE DEPRESSED WITH EXTREME FORCE IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED AND THE ECU NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877017June 27, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLAMPS FAILED TO ILLUMINATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE BATTERY WIRE CONNECTOR CAUGHT ON FIRE AFTER THE BATTERY WAS REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10853680June 23, 2016
EXTERIOR LIGHTING
2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR HEADLAMP DRIVER MODULE RECALL NOTICE. *SMD.....UPDATED 06/23/16 * BF....UPDATED 08/29/16 *BF THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 08/31/16.*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876248June 23, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OCCUPANT SENSING SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. UPDATED 09/08/16*LJ CONSUMER WAS TOLD BAG MIGHT DEPLOY ON IT OWN ON MAY NOT DEPLOY DURING ACCIDENT. UPDATED 06/18/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875840June 22, 2016
STRUCTURE:BODY:ROOF AND PILLARS
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE ROOF SEALANT WAS FRACTURED AND CAUSED WATER TO LEAK INTO THE VEHICLE. AS A RESULT, THE INSTRUMENT PANEL AND THE GEAR SHIFTER WERE DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875899June 22, 2016
POWER TRAIN
"TAKATA RECALL" WE BOUGHT A USED 2005 BUICK LACROSSE FOR OUR SON IN APRIL 2016; AT FIRST IT RAN PERFECT AND THEN WE NOTICED A THUMP WHEN CHANGING GEARS (AUTOMATIC TRANSMISSION). TWO WEEKS AGO MY SON WAS GOING TO THE STORE AND "DRIVE" STOPPED WORKING. NOW IT IS SITTING IN THE YARD AND WILL ONLY GO INTO 1ST AND 2ND GEAR AND REVERSE. IT WILL NOT GO INTO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875596June 21, 2016
ELECTRICAL SYSTEM
ALL FOUR DOOR LOCK LATCHES FAILED AT AROUND 70,000 MILES. THE LOCAL BUICK DEALERSHIP STATED THAT ALL 4 SENSORS WERE BAD AND REPAIR THEM FOR $1,600. BUICK HAS A PARTS QUALITY ISSUE OR A DESIGN PROBLEM. POSES A SAFETY ISSUE IF IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875635June 21, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLAMPS FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V755000 (EXTERIOR LIGHTING) AND 15V319000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874591June 16, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 30 MPH, THE PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874199June 14, 2016
ENGINE
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING THE VEHICLE, SMOKE APPEARED UNDERNEATH THE HOOD. THE CONTACT SMELLED A BURNING WIRE AND THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND HAD IT TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE DEALER DIAGNOSED AND REPLACED THE COIL AND SPARK PLUGS. AFTER THE CONTACT DROVE HOME WITH THE VEHICLE, IT DID NOT START AGAIN AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THERE WAS A PROBLEM WITH THE ENGINE CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,159.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873349June 9, 2016
STEERING, SUSPENSION, WHEELS
CONTROL ARM BUSHING FAILED, CAUSING THE CONTROL ARM TO GRIND INTO THE SUB FRAME OF THE CAR. THE SUB FRAME IS ALUMINUM AND WAS DAMAGED VERY QUICKLY. THIS ISSUE GAVE NO INDICATION AND ONLY BECAME APPARENT UNDER VISUAL INSPECTION WHILE THE CAR WAS BEING SERVICED FOR ANOTHER COMPLAINT. THE SUB FRAME COULD FAIL COMPLETELY CAUSING STEERING SUSPENSION AND BRAKES TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873152June 8, 2016
AIR BAGS
DRIVERS SIDE AIR BAG LIGHT COMES ON AND REMAINS ON WHILE DRIVING OR STOPPED FOR VARYING TIMES. SEAT BELTS ARE ALWAYS USED AND IT DOES NOT MATTER IF A PASSENGER IS IN THE CAR OR NOT . LOCAL DEALER UNABLE TO DIAGNOSE. ON GOING SINCE 10/01/2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873069June 7, 2016
EXTERIOR LIGHTING
2007 BUICK LACROSSE. CONSUMER REQUESTS REIMBURSEMENT FOR RECALL NOTICE 15V519000. *SMD THE CONSUMER STATED THE HEADLIGHTS UNEXPECTEDLY STOPPED WORKING. AFTER THE CONSUMER TOOK THE VEHICLE TO THE DEALER, A FEW DAYS LATER, A RECALL LETTER REGARDING THE HEADLIGHTS ARRIVED IN THE MAIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872110June 2, 2016
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE DOORS LOCKED UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Buick LaCrosse