Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10310692February 15, 2010
ELECTRICAL SYSTEM
WHILE DRIVING AT 55MPH I RAN OVER A ROAD BUMP AND MY 2008 BUICK LACROSSE SUPER SHUT OFF(STALLED). I COASTED TO THE BURM, HIT BRAKES TO A STOP. THE CAR STARTED ON THE FIRST TRY. CONTINUED MY TRIP WITH NO INCIDENCES. TOOK TO DEALER AND NO CODES SHOWED IN THEIR COMPUTER. CALLED GM CUSTOMER ASSISTANCE AND THEY GAVE ME A CASE NUMBER. NO BULLETINS. SCARY TO DRIVE. TRAFFIC WAS LIGHT THIS TIME BUT MAY NOT BE THE NEXT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304462February 3, 2010
FUEL SYSTEM, OTHER
I JUST PURCHASED A NEW 2010 BUICK LACROSSE CXS---I WAS NOT ADVISED THAT THE CAR IS NOT EQUIPPED TO GIVE AN AUTOMATIC "LOW FUEL LEVEL" WARNING!! THE OWNERS MANUAL SAYS IT IS EQUIPPED (BUT ITS NOT). VERIFICATION HAS BEEN MADE WITH LOCAL BUICK SERVICE DEPT.---IT IS VERY IMPORTANT THAT THIS FEATURE BE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300193January 18, 2010
EXTERIOR LIGHTING
I WAS DRIVING TO WORK IN THE DARK AND MY HEADLIGHTS WENT OUT. THIS HAS HAPPENED 3 DIFFERENT TIMES. THE FIRST 2 TIMES MY HEADLIGHTS CAME BACK ON AFTER A FEW MINUTES THE 3RD TIME I HAD TO USE MY FLASHER TO MAKE IT INTO TOWN. I HAVE THE CAR THE SHOP AND THEY CAN'T FIND WHAT IS WRONG WITH IT. THEY SAID THEY HAVE HAD THE CAR RUNNING 2 DIFFERENT TIMES AND IT HAS NOT HAPPENED TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300014January 16, 2010
SUSPENSION:FRONT
NOISE IN FRONT AREA, PARTS REPLACED FRONT STRUT, STRUT MOUNT, TIE ROD END AND FRONT TIRES, NOISE STILL, MECHANICS MENTIONED THAT "CROSS MEMBER IS CRACKED", CAR ONLY HAVE 22700 MILES, THEY RECOMMENDED TO CHECK IF THERE IS A RECALL FOR THIS PART, CAR IS IN AN EXCELLENT CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299808January 14, 2010
VEHICLE SPEED CONTROL
QUIET OFTEN, THE EDGE OF MY SHOE WILL CATCH ON THE RH SIDE OF THE BRAKE PEDAL WHEN MOVING FROM THE GAS TO THE BRAKE OR VICE-VERSA. THE AREA OF THE FOOT IMPACTED IS NEAR THE BALL OF THE FOOT. THE ISSUE SEEMS WORSE WHEN WEARING DRESS SHOES (AS OPPOSED TO ATHLETIC SHOES). THIS HAS RAISED SOME SAFETY CONCERNS FOR ME - ESPECIALLY IF I WERE TO NEED TO REACT QUICKLY IN AN EMERGENCY SITUATION. I DON'T KNOW IF THE BRAKE PEDAL NEEDS TO BE MOVED AWAY FROM THE GAS PEDAL LATERALLY OR IF THE TWO PEDALS NEED TO BE BROUGHT MORE INTO THE SAME PLANE. I HAVE SUBMITTED MY CONCERN TO THE MANUFACTURER AS WELL, AND HAVE NOT RECEIVED FEEDBACK AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298261January 5, 2010
EXTERIOR LIGHTING:HEADLIGHTS, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE WHICH WAS PURCHASED ON 10-14-2006. THE HEADLIGHTS WOULD WORK INTERMITTENTLY. THE DEALER MADE NECESSARY REPAIRS TO THE HEADLIGHTS BY ADDING AN UNKNOWN SENSOR, HOWEVER A SHORT OCCURRED AND THE HEADLIGHTS HAVE FAILED COMPLETELY. THE HORN WAS ALSO INOPERABLE. SHE ALSO STATED THAT THE WATER PUMP FAILED AND WAS REPLACED BY THE DEALER. ALL OF THE REPAIRS WERE COVERED UNDER HER EXTENDED WARRANTY PLAN. TO DATE, NO REPAIRS HAVE BEEN MADE TO THE HEADLIGHTS TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297820January 2, 2010
AIR BAGS
AIR BAG WILL SOMETIMES REGISTER WHEN MY CHILDREN ARE IN THE FRONT SEAT AND SOMETIMES IT DOES NOT. IT IS SUPPOSE TO AUTOMATICALLY DETECT THEIR WEIGHT AND COME ON OR NOT DEPENDING ON HOW MUCH THEY WEIGH. THE FACT THAT IT REGISTERS SOMETIMES AND DOES NOT AT OTHERS HAS ME CONCERNED. I SAW A RECALL ON THIS MODEL AND WAS WONDERING IF MY CAR IS AFFECTED IN THE RECALL. IT IS A 2006 BUICK LACROSSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296373December 18, 2009
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING HE NOTICED THAT THE SIDE MIRRORS HAVE A LARGE BLIND SPOT. ALSO THE SEAT BELT CONNECTOR LATCH WAS LOCATED TOO LOW INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE PROBLEMS COULD NOT BE SERVICED. THE CURRENT AND FAILURE MILEAGES WERE 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292304November 16, 2009
STEERING
BUICK MADE NOISE WHEN TURNING A CORNER WITH AROUND 30,000 MILES ON CAR. THE STEERING INTERMEDIATE SHAFT HAD TO BE REPLACED WHICH CURED THE PROBLEM. IT COULD HAVE BEEN LUBRICATED INSTEAD, BUT THIS WOULD HAVE ONLY BEEN A TEMPORARY SOLUTION. THERE IS A BULLETIN ON THIS DEFECT, BUT WE FEEL THAT GM SHOULD HAVE RECALLED THIS MODEL, RATHER THAN LUBRICATING THE SHAFTS UNTIL THE WARRANTY HAD EXPIRED. THIS NOISE HAD BEEN NOTICED LONG BEFORE THIS; HOWEVER IT DIDN'T ALWAYS OCCUR EVERY CORNER SO HAD TO WAIT UNTIL IT WAS ONGOING TO LOCATE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288834October 18, 2009
STEERING
HAVE HAD STEERING ISSUES TWICE, BOTH RELATED TO GREASE USED IN BOTTOM OF STEERING COLUMN. HAVE BEEN TOLD THAT GREASE LEAKS AND/OR LIQUEFIES OVER TIME CAUSING RACK TO GROAN DUE TO LACK OF LUBRICATION, EVENTUALLY LEADING TO FAILURE OF RACK IF NOT PROMPTLY SERVICED. HAVE BEEN ADVISED THIS WILL BE AN ON-GOING ISSUE YEAR AFTER YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286035October 1, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING
2005 BUICK LACROSSE WAS BOUGHT USED WITH SLIGHTLY OVER 44,000 MILES BACK IN MAY OF 2008 AND WAS TAKEN TO THE DEALERSHIP FOR ACCELERATION AND TRANSMISSION SHIFTING ISSUES SEVERAL TIMES SINCE PURCHASE. CAR WOULD NOT ACCELERATE, LOSING POWER WHILE GOING UP HILLS, BOGGING DOWN WHILE SLIGHTLY ACCELERATING TO PASS, AND THE TRANSMISSION WOULD SHIMMY BETWEEN 1ST AND 2ND GEARS, AND CLUNK WHEN COMING TO A STOP. NATURALLY, THE DEALERSHIP PLAYED THE GUESSING GAME REPLACING THE CATALYTIC CONVERTER, THE TORQUE CONVERTER AND SENSOR, AND EVEN RE-PROGRAMMED THE COMPUTER, AND COULD NO LONGER DUPLICATE ANY PROBLEMS ONCE THEY HAD RUN OUT OF THEIR OPTIONS TWO MONTHS AGO THE CAR DEVELOPED A CLICKING NOISE WHILE TURNING THE STEERING WHEEL EITHER DIRECTION, THE DEALER WAS ABLE TO DETERMINE WITHIN AN HOUR THAT IT WAS THE INTERMEDIATE STEERING SHAFT AND PROPOSED LUBRICATION TO RESOLVE THE ISSUE FOR A COST OF OVER $300. SOUNDS LIKE THEY WERE ALREADY AWARE OF THIS POPULAR ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284516September 18, 2009
EXTERIOR LIGHTING
IN THE PAST SIX MONTHS, THE HEADLIGHTS ON MY 2007 BUICK LACROSSE HAVE TURNED OFF ON THEIR OWN SEVERAL TIMES. TWICE THIS HAS OCCURRED AT NIGHT AND TWICE DURING TWILIGHT. ADJUSTING THE HEADLIGHT SWITCH DOES NOTHING TO AFFECT THE LIGHTS. THIS PROBLEM AFFECTS THE LOW BEAM LIGHTS ONLY. THE CAR HAS BEEN TAKEN TO THE DEALER WITH THIS REPORTED PROBLEM 3 TIMES. THEY REPORT THAT NO PROBLEM WAS FOUND, BUT THEY DID REPLACE A PART ONCE THAT HAS HAD NOT REMEDIED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284559September 18, 2009
STEERING
CLUNKING NOISE IN THE STEERING OF 2005 BUICK LACROSSE WITH 25,000 MILES. NOTICED IT ABOUT 500 MILES EARLIER AND IS GETTING WORSE DAY BY DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282078August 28, 2009
AIR BAGS:FRONTAL
MY AIRBAG LIGHT WOULD NOT GO OFF AFTER I STARTED THE CAR, IT WOULD GO OFF THEN IT WOULD COME ON RANDOMLY WHILE I WAS DRIVING THE CAR. I HAD IT CHECKED AT A BUICK DEALER. I WAS TOLD THAT THE INTERMITTENT MODULE INSIDE THE PASSENGER SEAT WAS WHAT CAME UP ON THE COMPUTER. THEN I NOTICED THAT THE ON/OFF CONTROL ON THE PASSENGER SIDE QUIT READING "ON" WHEN I HAD A PASSENGER. I WAS TOLD THAT AS LONG AS LIGHT ON THE INSTRUMENT CLUSTER IS "OFF" ALL MY AIRBAGS ARE WORKING. SOUNDS LIKE A SAFETY ISSUE TO ME. I WAS ALSO TOLD THAT IF I DID NOT FIX IT AT A COST OF $1300.00 THE AIRBAGS MAY DEPLOY FOR NO REASON. I READ THE OTHER COMPLAINTS AND HAVE NOT HAD THIS ISSUE DUE TO ANY LOW CABIN TEMPERATURES. IT IS AUGUST AND 80 F. I WAS NOT USING A/C WHEN THIS FIRST HAPPENED BUT IT HAS OCCURRED WHILE THE A/C WAS ON AS WELL. IT HAPPENS AT LEAST TWICE DURING MY COMMUTE TO WORK (25 MINS) AND THE SAME ON MY WAY HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280897August 18, 2009
POWER TRAIN:DRIVELINE
MY 2005 BUICK LACROSSE HAS HAD A PROBLEM WITH ACCELERATION SINCE I BOUGHT IT USED IN 2006, IF YOU STEP ON THE GAS BETWEEN 50 AND 60MPH THE ENGINE DIES, NO WARNING LIGHTS COME ON AND YOU HAVE TO IDLE OUT OF TRAFFIC UNTIL THE SYSTEM COMES BACK ON, I TOOK IT TO BUICK AND THEY TOLD ME THEY COULDN'T FIND ANYTHING WRONG, TO THIS DAY YOU HAVE TO WATCH YOUR SPEED WHEN PASSING SO THAT YOU DO NOT LOSE POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279988August 5, 2009
UNKNOWN OR OTHER
2008 BUICK LACROSSE HAS A BAD ODOR AND CONSUMER STATES THAT SHE IS GETTING SICK FROM THE ODOR IN HER CAR. *NJ THE CONSUMER WAS ADVISED TO RUN THE AC ALL THE TIME, BUT THE ODOR WAS STILL PRESENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278179July 24, 2009
AIR BAGS:FRONTAL
PASSENGER SEAT AIR BAG LIGHT DOES NOT COME ON IF THE CAR IS ALREADY STARTED AND SOMEONE GETS IN THE PASSENGER SEAT. THIS OCCURS MOST OF THE TIME IF SOMEONE GETS INTO THE CAR. THE COMPANY DID MAKE THE REPAIR BEFORE BUT THE PROBLEM IS BACK. TOOK CAR THE TWO DAYS AGO, MECHANIC GOT IN THE CAR BUT THE SENSOR WORKED THAT TIME SO THEY DECIDED THERE IS NO PROBLEM SO NO REPAIR WAS DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277198July 17, 2009
STEERING
I'VE BEEN EXPERIENCING A CRUNCHING SOUND IN MY STEERING WHEN TURNING THE WHEEL LEFT OR RIGHT. I'VE TOLD I HAVE A PROBLEM WITH THE INTERMEDIATE STEERING SHAFT. I'VE ALSO BEEN TOLD BY OTHER GM OWNERS WITH OTHER TYPE VEHICLES THAT THEY DID OR ARE NOW HAVING THE SAME PROBLEM. WHY HAS GM NOT ADDRESSED THIS PROBLEM WHEN THEY PERFECTLY KNOW THEY HAVE A PART FAILURE WHY SHOULD WE THE CONSUMER HAVE TO PAY FOR THIS DEFECTIVE PART? IT'S TIME SOMEONE ADDRESSES THIS ONGOING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276515July 13, 2009
POWER TRAIN
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. WHENEVER THE CONTACT PLACES THE VEHICLE INTO DRIVE, HE HEARS A LOUD CLUNKING NOISE AND IT FEELS AS IF THE VEHICLE IS NOT IN GEAR. AFTER A WHILE, THE ENGINE WILL REV AND FINALLY SHIFT INTO THE PROPER GEAR. WHILE DRIVING LESS THAN 15 MPH, IT FEELS AS IF THE GEARS ARE CHANGING AND THE CLUNKING NOISE IS HEARD AGAIN. THE VEHICLE HAS BEEN TO THE DEALER SEVERAL TIMES, BUT THE MANUFACTURER STATED THAT THE VEHICLE IS WORKING PROPERLY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 73,000 AND CURRENT MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275479July 1, 2009
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. WHEN THE CONTACT STARTED THE VEHICLE, HE SMELLED A ROTTEN ODOR INSIDE THE PASSENGER COMPARTMENT. THE ODOR OF THE ROTTEN FUMES IS CURRENTLY MAKING THE CONTACT ILL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DETERMINE THE ORIGIN OF THE ODOR. THE VENTILATION SYSTEM WAS CLEANED AND AN ANTI MOLD CLEANER WAS PLACED IN THE VEHICLE; HOWEVER, THE SMELL STILL PERSISTS. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 27,000. UPDATED 08/21/09. *LJ A TECHNICAN STATED THE ODOR WAS COMING FROM THE LEATHER SEATS. UPDATED 08/26/09 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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