Buick Encore Complaints

604 consumer complaints on file.

#11516683April 12, 2023
STEERING
The contact owns a 2015 Buick Encore. The contact stated while driving 45 MPH, the vehicle lost power steering assist and became firm. The power steering warning light was illuminated. The contact pulled over and turned off the vehicle. After restarting the vehicle, the vehicle started operating normally. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was contacted, and the manufacturer stated that the VIN was not included in NHTSA Campaign Number: 15V146000 (Steering). The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512934March 21, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The cooling system malfunctions. Repaired six times in a year. Overheats. Coolant issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512118March 16, 2023
ELECTRICAL SYSTEM, ENGINE
CONSTANT airflow problems. Turbo on engine already gone out, engine light and air flow codes constantly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508677February 23, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Pittering nosie started from under the hood a few days later the information pages glitches and gave 20+ options with the main menus in what looked like Arabic then a few days later the check engine light came on hooked up a code reader and the codes indicated fuel system issue but was able to clear code light remanded off and remote start quite working with remote and threw the app ran fine for about a month with no issue then light came back on on 01/31 and cleared itself in 7days and remote start began working again began running rough and had issues idling on the 2/22 and after getting gas on 2/23 would start but struggled for a few seconds and turned off 4times like it couldn't get fuel to maintain the start but was able to finally get it to start and was able to make it to work and seems to be running ok but still has the persistent Pittering sound
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507341February 15, 2023
STRUCTURE:BODY
My drivers side door began to have a few small bubbles around the handle. I took it in and found out the door was rusting from the inside. Rain was getting in and rusting the sound bar. I paid $350 only to find out that the bubbles began to reappear in a few days. When the Buick Dealer took it back it, they discovered the problem. They said it was rusting inside the the door and that I needed a new door and that it was covered under corrosion. I want my $350 back due to the fact that it was covered and I never should have to pay $350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506642February 10, 2023
STEERING
The contact owns a 2019 Buick Encore. The contact stated while driving at approximately 55 MPH, the power steering failed to function as needed. The contact pulled off the roadway into a parking lot, placed the vehicle in park, turned off, and restarted the vehicle. The contact stated that the power steering resumed normal functionality. The contact stated that the power steering warning light was illuminated. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The contact stated that the failure had occurred only once. The manufacturer had been informed of the failure. The failure mileage was approximately 45,500. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506412February 9, 2023
SERVICE BRAKES, WHEELS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Right Rear Wheel locked up (froze) while operating vehicle in cold conditions (mid 20's) - brake caliper froze - ruined rear tire
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505622February 5, 2023
POWER TRAIN, ENGINE
Back in July 2022 I started receiving error messages of the stabilitrak system to get checked by OnStar. I took to Ed Martin Buick in Carmel, In they thought that it was from possibly pressing brake and pedal at same time and fixed code. Then about two weeks later I got the same error code, I took to Ray Skillman Northeast Buick they said it was a transmission manufacturing defect and had to do with Manifold which they fixed under power train warranty. Now February 2023 I have same issue Stabilitrak error message. I have to take back again to Ray Skillman Northeast Buick. This is an ongoing issue and should not be receiving same codes car only has 67,000 miles and should not be having transmission issues either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505584February 4, 2023
ENGINE
The PVC valve was frozen and leaked oil everywhere. I was told by a mechanic at my dealership that it is a known issue. They want $3000 to install a heater unit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505585February 4, 2023
POWER TRAIN
Already had turbo go on this car once back in July 2022. Mechanic replaced turbo with another one (used with 20,000 miles on it) due to the turbo for this car being on backorder. Now my car is throwing P0299 after about 20,000 more miles being put on the used turbo and a P0420 code. Changed rear catalytic. Changed upstream O2 sensor, changed wastegate solenoid, turbo seems to be working fine, no noises, but losing power going up hills at highway speeds. Seriously unhappy and no recalls on this vehicle but it has the same turbo as other vehicles that has had recalls!!! I think this should be a recall!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504728January 31, 2023
ENGINE
My engine light came on 4 days prior. Took to repair shop and code showed PO OB6. I was informed there is a small pinhole leak of antifreeze by the Head Gasket at the block. There is only 63k mileage on this vehicle and if I had blown this gasket I could have put me at risk or others had this blown a gasket. I just cant believe this is happening since there is not much mileage on this vehicle. Please research.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504755January 31, 2023
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
I got my car from Buick of Long Island City I was giving the wrong key mess up battery the car will not start and I crashed
Crash:
No
Fire:
No
Injuries:
1
Deaths:
1
#11504563January 30, 2023
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
During lane departure the size of the rear view mirrors do not display a vehicle in an adjacent lane until it’s too late. However, although the lane departure does notify the driver with a flashing light in the mirror the flashing light is easily missed. An audible warning would be more effective when the turn signal is activated. I departed my lane nearly colliding with an unseen vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502191January 17, 2023
SEAT BELTS
The contact owns a 2018 Buick Encore. The contact stated that the rear passenger’s side seat belt was not retracting. The vehicle was taken to the dealer and the contact was informed that the seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle warranty had expired. There was no further assistance provided. The failure mileage was 17,846.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501090January 10, 2023
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2018 Buick Encore. The contact stated while driving 25 MPH, the message "Engine Power Reduced" was displayed and the vehicle lost motive power. The contact was able to continue driving; however, the vehicle would not exceed 25 MPH. The vehicle was taken to the dealer where it was diagnosed that the accelerator pedal had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501135January 10, 2023
AIR BAGS
My airbag light is on and malfunctioning. It will cost $200 for the diagnostic and no repair. To repair it will cost $873.19. I see there are more complaints in regarding this issue. To me this is a safety issue and concerns me as I drive my grandchildren in this car. I am told it is an actual sensor in the cushion of the seat. My vehicle is under 5 years old. Something has to be done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501163January 10, 2023
AIR BAGS
On 12/27/22 around 9:40pm my husband and I were traveling home on the 580 Altamont pass going towards Tracy. I was traveling next to the slow lane. My speed limit was at 65! There was 18 wheeler 53 footer on the right of me on the slow lane. The 18th wheeler with no signal began drifting his trailer in my lane hit my right side and proceeded to drag my 2017 Buick Encore all the way to the left slammed the truck up against the cement barrier. And rolled the back end of his trailer onto the hood of the right side of the car and he disconnected. Side air bags and front airbags did not deploy. Which cause injury to my front of my body and back and spine injuries to my body and to my husband as well.
Crash:
Yes
Fire:
No
Injuries:
20
Deaths:
0
#11500092January 4, 2023
AIR BAGS
For no apparent reason my air bag sensor light comes on intermittently while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499335December 29, 2022
VEHICLE SPEED CONTROL, ENGINE, ELECTRICAL SYSTEM
My car started surging when I was sitting at a traffic light and as I was crossing abridge The check engine light came on - 2 codes - transmission module 0700 and module 0073
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497643December 15, 2022
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The contact owns a 2015 Buick Encore. The contact stated that while driving at an undisclosed speed, the engine revved and he was unable to shift the vehicle into the intended gear. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the turbocharger needed to be replaced. The contact referenced TSB Number: PIP5495H for the turbocharger. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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