BMW X5 Complaints (2006)

195 consumer complaints on file.

#10499288February 19, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 BMW X5. THE CONTACT STATED THAT OIL WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHO INFORMED THE CONTACT THAT THE BRAKE VACUUM PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE MANUFACTURER'S RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494968January 28, 2013
ENGINE
TL* THE CONTACT OWNS A 2006 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, BURNING OIL COULD BE SMELLED AND SMOKE EMITTED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE IT WAS DISCOVERED THAT THE ENGINE WAS COVERED IN MOTOR OIL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE CRANK CASE RELEASE VALVE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10491974January 9, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW X5. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000. UPDATED 02/12/13*LJ UPDATED 02/13/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489401December 20, 2012
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2006 BMW X5. THE CONTACT STATED THAT WHEN SHE PURCHASED THE VEHICLE, THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE DEALER ADVISED HER THAT THE MAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE FAILURE MILEAGE WAS 3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489189December 18, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY
MY VEHICLES REAR DOORS WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. THE LOCK GOES UP AND DOWN, BUT THE DOORS WILL NOT OPEN. THE REAR PASSENGER DOOR STOPPED WORKING ON THE 12TH OF DECEMBER 2012 AND THE REAR DRIVER SIDE DOOR STOPPED WORKING TODAY 18 DECEMBER 2012. THE DRIVER SIDE DOOR STOPPED WORKING THIS MORNING WHEN I DROPPED MY DAUGHTER OFF FOR SCHOOL. SHE WAS UNABLE TO GET OUT OF THE BACK SEAT AFTER MULTIPLE UNLOCKING ATTEMPTS OF THE REAR DRIVER SIDE DOOR. I HAD TO HAVE HER CLIMB INTO THE FRONT SEAT IN ORDER TO GET OUT OF THE CAR. THAT IS TERRIFYING TO THINK THAT SHE WOULD NOT HAVE BEEN ABLE TO GET OUT IN AN EMERGENCY, FIRE, OR ACCIDENT. AFTER DOING SOME RESEARCH ONLINE I FOUND THAT THIS SEEMS TO BE AN ONGOING ISSUE WITH THIS MODEL AND OTHER BMW MODELS. I AM ASSUMING AND CONCERNED THAT MY FRONT DRIVER SIDE AND PASSENGER SIDE DOOR WILL DO THE SAME. MYSELF AND FAMILY NEED TO BE ABLE TO GET OUT OF THE VEHICLE ALONG WITH ALL THE OTHER CONSUMERS THAT OWN THESE VEHICLES. ITS JUST NOT SAFE. I HAVE HAD OTHER VEHICLES THAT WERE OLDER WITH MORE MILEAGE AND NEVER HAD AN ISSUE WITH DOORS NOT OPENING. THIS IS A SAFETY ISSUE AND HAZARD. I HAVE CONTACTED BMW AND I AM WAITING ON A REPLY ON HOW THEY PLAN TO RECTIFY THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488843December 14, 2012
AIR BAGS
PASSENGER SIDE SEAT SENSOR HAS FAILED, LEAVING AIRBAG IN PERMANENTLY DEACTIVATED STATE. THIS DEFECT WAS PREVIOUSLY SUBJECT OF RECALL IN OTHER VEHICLES IN SAME MODEL YEAR, BUT NOT PARTICULAR MONTH OF MANUFACTURE OF MINE ACCORDING TO VIN. HAVE REPORTED TO BMW DEALER AND BMW NA; CUSTOMER SERVICE AGENT AT BMW NA INITIALLY INDICATED THEY MIGHT COVER IT BUT THEN REQUEST WAS DENIED BY MANAGEMENT. I HAVE REQUESTED THEY SIMPLY DEACTIVATE THE SENSOR AND LEAVE THE AIRBAG ON, WHICH WOULD SEEM TO BE A LOW-COST REPAIR. THEY HAVE STATED THERE IS NO SAFETY ISSUE IN DOING SO. THE STATED PURPOSE OF THE SENSOR IS TO PREVENT UNNECESSARY COST FOR AIRBAG REPLACEMENT AFTER AN ACCIDENT. THIS SEEMS TO BE A CLEAR DESIGN DEFECT: IF THE SENSOR FAILS, THE AIRBAG SHOULD BE LEFT IN THE ACTIVE CONDITION, NOT A DISABLED CONDITION. THE DEALER IS REQUESTING $1276 TO REPLACE THE DEFECTIVE SEAT SENSOR. BMW KNOWS THEY ARE MAKING MONEY OFF THIS REPAIR AND HAS NO INCENTIVE TO FIND A LOW COST REPAIR THAT WOULD SAVE LIVES. SOFTWARE DEACTIVATION OF THE SENSOR WOULD INCREASE SAFETY SINCE SOME WILL BE UNABLE TO AFFORD A REPAIR OF THIS EXPENSE AND DRIVING WITHOUT A PASSENGER SIDE SRS PUTS OCCUPANTS AT SIGNIFICANT RISK. I AM A UNIVERSITY PROFESSOR AND I HAVE NOTIFIED BMW NA OF THIS AND IF BMW CONTINUES TO REFUSE TO PROVIDE A LOW-COST REPAIR FOR THIS CONDITION I WILL BE WILLING TO TESTIFY AT TRIAL ATTESTING TO THE FACT THAT BMW WAS INFORMED OF THIS ISSUE AND ADVISED OF THEIR POSSIBLE LIABILITY IF ANYONE HAS AN ACCIDENT IN A 2006 X5 AND THE PASSENGER AIRBAG DOES NOT DEPLOY RESULTING IN INCREASED PASSENGER INJURY; CONTACT ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486353November 28, 2012
AIR BAGS
THE SENSOR IN THE PASSENGER'S SEAT FAILED SO THE AIRBAGS LIGHT STAYED ON AS WELL AS THE FASTEN SEATBELT. TRANSPORT CANADA ISSUED A RECALL # 2008307 AUG. 26, 2008 CONFIRMING THE PROBLEM AND THAT"THE OCCUPANT DETECTION MAT WILL BE GRANTEDA WARRANTY EXTENSION OF 10 YEARS" BMW WILL NOT HONOR THIS. I HAD TO ENTER WASHINGTON STATE AS CANADA IS NOT LISTED. CITY IS SURREY, BRITISH COLUMBIA, V4A8C1. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483919November 10, 2012
AIR BAGS, ELECTRICAL SYSTEM, SEATS
JUST PURCHASED THE CERTIFIED PRE OWNED BMW X5. 2006 MODEL AND HAD IT 1 DAY AND THE PASSENGER SIDE AIRBAG LIGHT CAME ON AND WOULD NOT GO OFF. RETURNED CAR TO BMW OF DALLAS TO HAVE REPAIRED. APPROXIMATELY 40000 MILES LATER AT 68000 MILES SAME LIGHT IS ON AND WILL NOT GO OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480169October 15, 2012
AIR BAGS:FRONTAL, AIR BAGS
THE FRONT PASSENGER AIR BAG SENSOR WENT ON AT 44K AND REMAINS ILLUMINATED AT ALL TIMES AND FOR NO APPARENT REASON. I TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP AND WAS INFORMED THAT THE AIR BAG SENSOR WAS DEFECTIVE. CALLED THE BMW SITE WHO INDICATED THAT THERE WERE NO RECALLS FOR THIS ISSUE. CONTACTED NHTSA WEBSITE AND INFORMED THAT RECALL WAS IN PLACE (EA08001 BMW OF NORTH AMERICA, LLC 01/04/2008 12/31/2008 BMW AIRBAG LIGHT ILLUMINATION 08V384000) DEALER STATED THEY WOULD NOT HONOR THIS DUE TO THE MANUFACTURE DATE OF MY VEHICLE WHICH FITS EVERY OTHER CRITERIA (E.G., YEAR, MAKE AND MODEL.) NOT THE BMW I AM USED TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479950October 12, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 BMW X5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT NOTICED A GRINDING NOISE COMING FROM THE FRONT END OF THE VEHICLE AND THE TRANSMISSION FAILURE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HEARD A LOUD BANG IN THE REAR OF THE VEHICLE AND NOTICED BLUE SMOKE EMITTING FROM THE TAIL PIPE. THE VEHICLE WAS TOWED TO THE CONTACTS HOME AND LATER DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSE THAT THE TRANSFER CASE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10468360July 30, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TAIL LIGHTS ASSEMBLY (SOCKETS) ON BOTH SIDES BURNS AND MELTS EASILY CAUSING BULBS TO DIE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466996July 23, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW X5. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG SENSOR REMAINED ILLUMINATED AT ALL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE AIR BAG SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,250. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463052June 25, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW X5. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE FRONT PASSENGER SEAT SENSOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 81,963.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461250June 11, 2012
ENGINE, FUEL/PROPULSION SYSTEM
APPROXIMATELY 1 MONTH AFTER HAVING OUR BMW SERVICED FOR AN OIL CHANGE AT OUR LOCAL DEALER, THE "CHECK ENGINE OIL LEVEL" LIGHT ILLUMINATED. WE IMMEDIATELY CALLED THE DEALER, AND UPON THEM LOOKING AT IT, IT WAS DETERMINED THAT THE CRANKCASE VENT VALVE (OIL SEPARATOR), NEEDS TO BE REPLACED, AT A COST OF $1,300. WE HAVE BEEN HAVING THIS LIGHT COME ON NUMEROUS TIMES OVER THE PAST COUPLE OF YEARS, AND ALWAYS CALL THE DEALER WHEN IT DOES. EVERY TIME WE CALL, THEY EITHER TELL ME TO TOP THE OIL OFF MYSELF, OR WE BRING IT TO THE DEALER FOR THEM TO TOP OFF. NOT ONCE DID SOMEONE MENTION THAT THIS ISSUE COULD BE A PROBLEM, AND THEY CONTINUED TO LET US DRIVE EVEN THOUGH THE ENGINE COULD HAVE BEEN DAMAGED IN DOING SO. A VERY QUICK INTERNET SEARCH REVEALS THAT THIS IS A VERY COMMON PROBLEM WITH THESE VEHICLES, AND BMW'S IN GENERAL, AND I THINK THEY SHOULD BE HELD RESPONSIBLE AND THE PART SHOULD BE COVERED. I NOW HAVE TO GET THIS DONE IMMEDIATELY, DUE TO THE FACT THAT THE CAR IS BURNING SO MUCH OIL DAILY, AROUND A QUART PER 1,000 MILES. I AM REACHING OUT TO HELP GET A RECALL ON THIS ISSUE. IF THERE IS ANY OTHER INFORMATION I CAN PROVIDE, PLEASE DO NOT HESITATE TO CONTACT ME. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459316May 22, 2012
AIR BAGS
THE PASSENGER AIR BAG LIGHT IS ON ALL THE TIME. I TOOK IT INTO MY BMW DEALERSHIP AND THEY SAID THE SENSOR MAT IN THE SEAT FAULTED AND NEEDS TO BE REPLACED.THEY ORIGINALLY SAID IT WAS COVERED UNDER A WARRANTY EXTENSION FOR THIS SPECIFIC PROBLEM. LATER THEY SAID MY VEHICLE WAS MADE TOO LATE TO BE INCLUDED IN THE VOLUNTARY WARRANTY EXTENSION. IF THIS IS THE SAME PROBLEM THAT KEEPS OCCURRING IN BMWS AND OBVIOUSLY AFFECTS THE SAFETY OF THE VEHICLE AND IS THE SUBJECT OF A NHTSA INVESTIGATION, WHY IS MY VEHICLE NOT COVERED. IT WOULD APPEAR BMW DID NOT FIX ITS PROBLEMS WITH ITS PASSENGER AIRBAG SYSTEM. WHY ISN'T THE NHTSA STILL INVESTIGATING THIS PROBLEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456852April 30, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 BMW X5. WHILE PARKED, THE CONTACT ATTEMPTED TO OPEN THE FRONT DRIVER'S DOOR FROM THE EXTERIOR BUT IT WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE DOOR HANDLE WAS BROKEN AND WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE FAILURE OCCURRED ON THE FRONT PASSENGER SIDE AND THE REAR DRIVER'S SIDE DOORS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451073March 10, 2012
AIR BAGS
I NOTICED THAT THE AIRBAG LIGHT WAS ON, I CALLED BMW AND THEY SCHEDULED ME FOR A APPOINTMENT THE FOLLOWING WEEK. ON THE DAY OF THE APPOINTMENT THE VEHICLE WAS DIAGNOSED AND SHOWED THAT THE FRONT SEAT MAT WAS FAULTY. I PAID $1400 TO HAVE IT FIXED. FIVE MONTHS SINCE THE VEHICLE WAS SERVICED BY THE DEALER, THE AIRBAG LIGHT WAS ON AGAIN WHICH MEANS THE AIRBAG WON'T DEPLOY WHEN IT'S NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449703February 29, 2012
ENGINE AND ENGINE COOLING
WHILE DRIVING MY TRUCK ON A VERY COLD DAY (0 DEGREES) IN CHICAGO, WHITE SMOKE BEGAN EMITTING FROM THE EXHAUST AND THE TRUCK TOTALLY STOPPED RUNNING IN THE MIDDLE OF HEAVY TRAFFIC. IT WOULD NOT RESTART AND IT HAD TO BE TOWED. IT WAS DETERMINED THAT THE CRANCKCASE BREATHER BOX/OIL SEPARATOR STOPPED WORKING CAUSING OIL TO SPEW EVERYWHERE WITHIN MY EXHAUST. THIS ALSO RUINED MY SPARK PLUGS. THIS IS A WELL DOCUMENTED DEFECT IN THE X5, AND THERE SHOULD BE A RECALL RELATED TO THIS. IT SEEMS TO OCCUR AS SOON AS THE MANUFACTURER OR EXTENDED WARRANTY EXPIRES AND IT IS RELATED TO COLD WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446964February 7, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW X5. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED APPROXIMATELY 2 MONTHS AGO. THE VEHICLE WAS LATER TAKEN TO THE DEALER AND THEY ADVISED THE CONTACT THAT THE FRONT PASSENGER SEAT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444958January 23, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW X5. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,750 AND THE CURRENT MILEAGE WAS 60,890.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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